1. Hareesh Kumar
Door No: 50,51A,Flat # G-2,Pashanthi Hills,Meerpet,Hyderabad-500097
Phone: +91 8686664106; Email: yvhareeshkumar@gmail.com
RETAIL BANKING MANAGEMENT PROFESSIONAL
Seeking senior level assignments in the domain of Banking and Finance Operations
• Result-oriented professional total 3 year experience with Branch Banking Operations covering Back-office
Operations, De mat Desk, Account Opening, Cash Management, Client Servicing & Team Management.
• Sound understanding of Banking Practices and Procedures with ability of handling contingencies to resolve
systems bottlenecks within shortest time frame while building and nurturing relations with customers to
ensure regular business opportunities and their prolonged retention.
• Expertise in handling a wide range of assignments involved in Retail Banking Operations like FOREX
transactions like Travel Card & Outward Remittance, Branch Audit, and Cash Operation, Anti Money
Laundering Compliance, Fixed Asset Management, MIS Reporting and Inventory Reconciliation &
Management.
• In-depth understanding of various aspects including Financial Management, Banking & Financial Services,
Portfolio Management, Depository Services and Risk Management. Proficient in building and nurturing
relations with clients to ensure their retention & continued patronage and retaining wide base of clientele
with effective customer services.
• A keen planner and strategist with proven abilities in addressing operational issues, resolving performance
bottlenecks with expertise in devising policies & plans for improving business performance and achieving
desired objectives and organizational growth. Excellent man-management, time management, leadership
skills.
PROFESSIONAL EXPERIENCE
The South Indian Bank Ltd,
Almasguda Branch, Hyderabad
From June 2013 to Till Date
Teller, AML, KYC issues monitor
• Looking after a team of 4 members and handling customer service & business development operations for
enhanced productivity & operational efficiency while achieving preset targets & maximum cost savings
handling 70-80% of branch audit work.
• Responsible for managing the retail branch activities including cash operation, Anti money laundering
compliance, fixed assets management & MIS reporting, investments & services (Mutual Funds, Bonds, Life
Insurance, General Insurance & Gold) and inventory reconciliation & management
• Ensuring customer centric operations and identify areas for improving and enhancing customer service
initiatives through implementation of feedback received from them; Meeting transaction processingstandards
and handle escalated issues
• Managing customer database and updated them about promotional packages and special offers
• Responsible for Quality Lead Generation entailing increase in revenues through sale of investment products
including Mutual funds, Life insurance, Fixed and Recurring Deposits
• Managing Customer Profiling identifying potential HNI customers and act as Relationship Officer for such
accounts
• Accountable for daily operations including Cash Desk, Remittance, Account Opening, Locker Operations &
Customer Query
• Handling NRI Products and Services at branch level, Remittances, Inter Branch Reconciliation, Bank A/c
Reconciliations and Office Accounts monitoring

2. • Assisting customers through e-mails – De mat and Trading.
• Placing equity buy/sell orders in CNT application on behalf of customers and orders under Equity trading on
behalf of customers.
• Processingupdates and day-to-day tasks related to Equities/Derivatives TradeSupport. Handlingthe escalated
queries of customers related to Online Trading.
• Handling Deliverables including Debit Cards, Cheque Book, Pin-Mailers and Insta-Cards
• Verifying signatures on payment cheques & ensure that these are approved as per authority levels prior to
disbursement. Acting as a custodian of Cash Safe in the Vault.
• Involved in financial & strategic planning, cash flow management and modeling
• Deftly implementing uniform processes & procedures while providingquality standa rds for operational areas
& ensuring adherence to quality standards
• Playinga key rolein Branch management activities includingattendingto Customer queries and find solutions,
issuance of DDs/POs, cash teller, account openings, RTGS (Real Time Gross Settlement), NEFT, fund transfers,
processingjewel loans and handlingFCRM(FinacleCustomer Relationship Management) on a rotational basis.
• Professional agility in executing policies for overall development of banks and minimization of costs
• Achieving assigned product sales & other targets by cross-selling to walk-in/existing customers.
• Liaison with other branches for smooth operations including documentation and cash management
ACADEMIC CREDENTIALS
Bachelor of Commerce 2013
Badruka College of Commerce (75%)
INTER (CEC) 2010
Ideal Jr. College, Board of Intermediate Education, Hyderabad (69%)
SSC 2005
Medha High School,Hyderabad (62%)
Certifications
JAIIB, CAIIB, KYC-AML, BCSBI, IT-Security
Technical Skills
MS Office,MS Outlook, Finacle10x/7,Tally.
Language Proficiency: Telugu, English and Hindi
Y.V.Hareesh Kumar.