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Tic Tac Project Objective –  To provide the way-forward for Tic Tac to be the category leader in the wholesale channel Saurabh Gupta Kelley School of Business, Indiana University (Under the guidance of – Mr. Nikhil Singh)
Agenda
The Approach Summary 2 3 4 5 Understand the wholesale market Design a Questionnaire for the wholesalers Visit wholesale markets across south India  Collate and analyze findings, recommend Design an approach for market research Step 1 Step 2 Step 3 Step 4 Step 5
The Approach Step 1 Visit the local wholesale market to understand the tricks of the trade
The Approach Step 2 Prepare a holistic approach comprising of multiple aspects to proceed
The Approach Step 3 Page 1 of 4 Design a questionnaire for market research Visible Reachable Visible Visible Reachable Reachable
The Approach Step 3 Page 2 of 4 Design a questionnaire for market research
The Approach Step 3 Page 3 of 4 Design a questionnaire for market research
The Approach Step 3 Page 4 of 4 Design a questionnaire for market research
The Approach Step 4 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],125 shops across 7 cities Visit wholesale markets across south India and Mumbai/Pune – 125 shops Hyderabad Chennai Pune Mumbai Madurai Theni Cochin
The Approach Step 5 Recommend Collate and analyze findings; recommend the way forward..
Sample size :  125 wholesalers across 7 cities Wholesale Segmentation – The Universe Wholesale Categorization 1. Confectionery (predominantly) 2. Confectionery and Food Products 3. Confectionery and Other Products
Wholesale Segmentation – The Universe 1. Confectionery (predominantly) % of wholesale shops
Wholesale Segmentation – The Universe Other Products Sold Average Price Range of Confectionery Products 50 paisa – Rs.2 Rs.5 – Rs.10 1. Confectionery (predominantly)
Wholesale Segmentation – The Universe 2. Confectionery and Food Products 3. Fake Products 2. Local Food Products 1. Popular Branded Food Products % of wholesale shops
Wholesale Segmentation – The Universe Average Price Range of Confectionery Products 50 paisa – Rs.2 Rs.5 – Rs.10 Food Products – Distribution Distribution of ‘ Confectionery  and Food  Products’ 2. Confectionery and Food Products
Wholesale Segmentation – The Universe 3. Confectionery and Other Products 1. Personal Care 2. Cigarettes / Tobacco 3. Premium Products / Gift Items % of wholesale shops
Wholesale Segmentation – The Universe Other Products – Distribution Average Price Range of Confectionery Products 50 paisa – Rs.2 Rs.5 – Rs.10 Distribution of ‘ Confectionery  and Other Products’ 3. Confectionery and Other Products
Competitor Landscape – What’s Working For Them?
Polo SKUs MRP: Rs.100 Unit MRP: Rs.5 Number of Units: 20 MRP: Rs.96 Unit MRP: Rs.2 Number of Units: 48 MRP: Rs.98 Unit MRP: Rs.2 Number of Units: 49+1 Flavors ,[object Object],MRP of all SKUs is less than / equal to  100!
Polo Availability 77% overall availability – regardless of SKU Which SKU Sells More? Rs.5 Rs.2 Key take away:  Half the shops that stock Polo prefer keeping ONLY Rs.2 Polo jars/packs! Shops that sell both SKUs sell Rs.2 SKU more SKU(s) Availability  (% of the overall universe) Rs.5 48% Rs.2 73% Both 35% SKU(s) In the shops that stock Polo Only Rs.2 46% Only Rs.5 7%
Polo Visibility 62% of the shops  that stock Polo have Facings of >2 boxes/jars Facings Category Visibility In the shops that stock Polo Good 23% Medium 57% Bad 20% Visible Reachable Visible Visible Reachable Reachable Good Medium Bad Visibility defined by –
Polo * Average Across Regions Distributor Price Retailer Price MRP ,[object Object],[object Object],[object Object],[object Object],Margins Schemes Rs.5 Margin* Wholesaler 4% Retailer 22% Rs.2 Margin* Wholesaler 5% Retailer 16%
Polo What’s Working?
Orbit SKUs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MRP: Rs.120 Unit MRP: Rs.5 Number of Units: 24 MRP: Rs.180 Unit MRP: Rs.30 Number of Units: 6 Mixed Fruit Peppermint Sweet Mint * 62 shops Most Sales - by flavor Flavors Spearmint Winterfrost Mixed  Fruit Lime Sweet  Mint Peppermint
Orbit Availability 56% overall availability – regardless of SKU Key take away: 97% of the shops that stock Orbit prefer only Rs.5 SKU Which SKU Sells More? Rs.30 Rs.5 Shops that sell both SKUs sell Rs.5 SKU more SKU(s) Availability  % of the overall universe Rs.5 56% Rs.30 3% Both 3%
Orbit Visibility 87% shops that stock Orbit have facings of >2 Best in the category! Facings  – In the shops that stock Orbit Key take away: Over 80% of >2 facings, driven entirely by the presence of multiple flavors  Category Visibility In the shops that stock Orbit Good 33% Medium 51% Bad 16%
Orbit Margins * Average Across Regions Distributor Price Retailer Price MRP ,[object Object],[object Object],[object Object],[object Object],Orbit - Rs.5 Orbit - Rs.30 Schemes Rs.5 Margin* Wholesaler 4% Retailer 17% Rs.30 Margin Wholesaler 2% Retailer 17%
Orbit What’s Working?
Orbit Wrigley’s Display Contest – Pune, Hyderabad
Mentos SKUs ,[object Object],[object Object],[object Object],[object Object],[object Object],Strawberry Mint * 77 shops Most Sales - by flavor MRP: Rs.100 Unit MRP: Rs.5 Number of Units: 20 MRP: Rs.150 Unit MRP: 50 paisa Number of Units: 300 MRP: Rs.82.5 Unit MRP: 50 paisa Number of Units: 165 MRP: Rs.57.5 Unit MRP: 50 paisa Number of Units: 115 Flavors
Mentos Availability All shops  with Rs.5  SKU stock  50 paisa  SKU too! Which SKU Sells More? 50 paisa Rs.5 70% overall availability – regardless of SKU Key take away: Again, 40%  shops that stock Mentos prefer keeping ONLY a 50 paisa SKU SKU(s) Availability  % of the overall universe 50 paisa 70% Rs.5 25% Both 24% SKU(s) In the shops that stock Mentos Only 50 paisa 40% Only Rs.5 2%
Mentos Visibility Facings  – In the shops that stock Mentos 73% shops that stock Mentos have facings of >2 Key take away: Over 70% of >2 facings, driven entirely by separate jars for every flavor Category Visibility (% of shops that stocked Mentos) Good 26% Medium 52% Bad 22%
Mentos Margins * Average Across Regions Distributor Price Retailer Price MRP ,[object Object],[object Object],[object Object],[object Object],[object Object],Mentos - 50 paisa (MRP Rs.82.5 SKU) Mentos - Rs.5 Schemes 50 paisa Margin* Wholesaler 3% Retailer 15% Rs.5 Margin Wholesaler 3% Retailer 15%
Mentos What’s Working?
Happydent SKUs ,[object Object],[object Object],MRP: Rs.150 Unit MRP: Re.1 Number of Units: 150 MRP: Rs.160 Unit MRP: Rs.10 Number of Units: 8 MRP: Rs.100 Unit MRP: Rs.5 Number of Units: 20 MRP: Rs.115 Unit MRP: Re.1 Number of Units: 115 Flavors
Happydent Availability Availability  of all SKUs is Poor,  especially that  of Rs.10 Which SKU Sells More? Re.1 Rs.5 44% overall availability – regardless of SKU SKU(s) Availability % of the overall universe Re.1 40% Rs.5 24% Rs.10 3% Both Re.1  and Rs.5 20% SKU(s) In the shops that stock Happydent Only Re.1 18% Only Rs.5 6%
Happydent Visibility Highest ‘Bad’ visibility among the competitors Visibility = Poor! Facings  – In the shops that stock Happydent Key take away: 60% shops have facings >2, but sample size is too small to conclude anything Category Visibility In the shops that stocked Happydent Good 23% Medium 52% Bad 25%
Happydent Margins * Average Across Regions Distributor Price Retailer Price MRP ,[object Object],[object Object],[object Object],HD (White) - Re.1 HD - Rs.5 HD (Wave) - Re.1 Schemes Re.1 (White) Margin* Wholesaler 3% Retailer 14% Re.1 (Wave) Margin Wholesaler 4% Retailer 15% Rs.5 Margin* Wholesaler 7% Retailer 11%
Happydent What’s Working?
Tic Tac – Where It Stands
Tic Tac – Where It Stands 60% of Tic Tac monthly sales of >Rs.5000 driven by ‘Confectionery and Food Products’ shops Sample Size:  75 wholesale shops across 6 cities Sales (monthly) by Wholesale Type 57% of the universe 22% of the universe 21% of the universe Confectionery (predominantly)  Confectionery and Food Products Confectionery and Other Products
Tic Tac – Where It Stands Availability In the shops that stock Tic Tac – regardless of the SKU Which SKU Sells More? Key take away: 78% shops that sell both Intro and T12 sell more Intro because of low price Based on wholesalers’ responses T12 Availability  – In Perspective Key take away: Confectionery products’ availability decreasing with increase in unit price % of the universe SKU Availability In the shops that stock Tic Tac Only Intro 58% Only T12 8% Both 38%
Tic Tac – Where It Stands Visibility Intro’s visibility (92%) slightly better than that of T12 (85%) Facings T12 Intro Key take away: Intro driving Tic Tac’s visibility. T12 visibility (>2 packs) not impressive enough 65% facings of >2 Packs  91% facings of >2 Jars Category Visibility Intro Visibility T12 Good 41% 30% Medium 51% 55% Bad 8% 15%
Tic Tac – Where It Stands Visibility (Good / Medium) – In Perspective Key take away:  Tic Tac’s visibility in general is good, but there is room for improvement Visibility in % Brand
Tic Tac – Where It Stands Key take away: Sales increase with an increase in visibility, and especially, facings! Effect of Visibility on Sales  >Rs.20001  Rs.10000-Rs.20000  Rs.5001-Rs.10000 Intro sales – by facings T12 sales – by facings >3 Jars 2-3 Jars 1 Jar >5 Packs  2-5 Packs 1 Pack
Margins Margins – In Perspective * Average Across Regions Distributor Price Retailer Price MRP Tic Tac – Intro Tic Tac – T12 Tic Tac – Where It Stands Wholesaler  Retailer Key take away:  Tic Tac’s retailer margin is among the best in the category Tic Tac’s wholesaler margin among the worst in category Intro Margin* Wholesaler 3% Retailer 18% T12 Margin Wholesaler 2% Retailer 20%
Recommendations
Recommendations ,[object Object],[object Object],[object Object],[object Object],Sunfeast packs/month @Chennai Shop Price 50 paisa- Rs.2
Recommendations A SKU of Rs.180 is good, but another smaller SKU will assist in more trade penetration Average Jar Price  (MRP)  in wholesale Average Number of Units/Jar Price – Jar
Recommendations Price – Jar Another advantage of a smaller SKU – gets more visibility!
Recommendation Flavors Product ,[object Object],[object Object],[object Object],Mentos Sales - by flavor Orbit Sales - by flavor Strawberry Mint Mixed Fruit (popular in the market  as Strawberry) Sweet Mint Peppermint *Based purely on the wholesalers’ replies; this is NOT company data
Recommendations Individual Packs/Jars – separate jars for flavors Product ,[object Object],Mentos – Mint Unit Price: 50 paise Mentos - Strawberry+Lime, Mint Unit Price: Rs.5 Mentos - RAINBOW all but Mint Unit Price: Rs.5 ,[object Object],[object Object],[object Object],[object Object],Tic Tac - Chennai Offtake Local confectionery
Recommendations Individual Packs/Jars Product ,[object Object],Potential Risk Facings >2 ,[object Object]
Recommendations Packaging Product ,[object Object],[object Object],[object Object],[object Object]
Recommendation Packaging Product ,[object Object]
Recommendation Packaging Product ,[object Object]
Recommendations Promotion ,[object Object],[object Object],Wholesaler / Retailer Margins Schemes – Facings ,[object Object],[object Object]
Recommendations Promotion ,[object Object],[object Object],Schemes – Hanging Solution
Recommendations Promotion Schemes – Free Units ,[object Object],[object Object],[object Object],5 units free MRP: Rs.130 Addn Margin: 4% 26 units free MRP: Rs.150 Addn Margin: 17% Rs.10 pen free MRP: Rs.100 Addn Margin: 10% Rs.10 pen free MRP: Rs.82.5 Addn Margin: 12%
Recommendations Promotion Improved focus on the target segment Who Is The End Consumer – Tic Tac Small Sample Size - 18 retailers across 6 cities Most children do NOT ask for a specific flavor ,[object Object]
Questions?

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Tic Tac Presentation

  • 1. Tic Tac Project Objective – To provide the way-forward for Tic Tac to be the category leader in the wholesale channel Saurabh Gupta Kelley School of Business, Indiana University (Under the guidance of – Mr. Nikhil Singh)
  • 3. The Approach Summary 2 3 4 5 Understand the wholesale market Design a Questionnaire for the wholesalers Visit wholesale markets across south India Collate and analyze findings, recommend Design an approach for market research Step 1 Step 2 Step 3 Step 4 Step 5
  • 4. The Approach Step 1 Visit the local wholesale market to understand the tricks of the trade
  • 5. The Approach Step 2 Prepare a holistic approach comprising of multiple aspects to proceed
  • 6. The Approach Step 3 Page 1 of 4 Design a questionnaire for market research Visible Reachable Visible Visible Reachable Reachable
  • 7. The Approach Step 3 Page 2 of 4 Design a questionnaire for market research
  • 8. The Approach Step 3 Page 3 of 4 Design a questionnaire for market research
  • 9. The Approach Step 3 Page 4 of 4 Design a questionnaire for market research
  • 10.
  • 11. The Approach Step 5 Recommend Collate and analyze findings; recommend the way forward..
  • 12. Sample size : 125 wholesalers across 7 cities Wholesale Segmentation – The Universe Wholesale Categorization 1. Confectionery (predominantly) 2. Confectionery and Food Products 3. Confectionery and Other Products
  • 13. Wholesale Segmentation – The Universe 1. Confectionery (predominantly) % of wholesale shops
  • 14. Wholesale Segmentation – The Universe Other Products Sold Average Price Range of Confectionery Products 50 paisa – Rs.2 Rs.5 – Rs.10 1. Confectionery (predominantly)
  • 15. Wholesale Segmentation – The Universe 2. Confectionery and Food Products 3. Fake Products 2. Local Food Products 1. Popular Branded Food Products % of wholesale shops
  • 16. Wholesale Segmentation – The Universe Average Price Range of Confectionery Products 50 paisa – Rs.2 Rs.5 – Rs.10 Food Products – Distribution Distribution of ‘ Confectionery and Food Products’ 2. Confectionery and Food Products
  • 17. Wholesale Segmentation – The Universe 3. Confectionery and Other Products 1. Personal Care 2. Cigarettes / Tobacco 3. Premium Products / Gift Items % of wholesale shops
  • 18. Wholesale Segmentation – The Universe Other Products – Distribution Average Price Range of Confectionery Products 50 paisa – Rs.2 Rs.5 – Rs.10 Distribution of ‘ Confectionery and Other Products’ 3. Confectionery and Other Products
  • 19. Competitor Landscape – What’s Working For Them?
  • 20.
  • 21. Polo Availability 77% overall availability – regardless of SKU Which SKU Sells More? Rs.5 Rs.2 Key take away: Half the shops that stock Polo prefer keeping ONLY Rs.2 Polo jars/packs! Shops that sell both SKUs sell Rs.2 SKU more SKU(s) Availability (% of the overall universe) Rs.5 48% Rs.2 73% Both 35% SKU(s) In the shops that stock Polo Only Rs.2 46% Only Rs.5 7%
  • 22. Polo Visibility 62% of the shops that stock Polo have Facings of >2 boxes/jars Facings Category Visibility In the shops that stock Polo Good 23% Medium 57% Bad 20% Visible Reachable Visible Visible Reachable Reachable Good Medium Bad Visibility defined by –
  • 23.
  • 25.
  • 26. Orbit Availability 56% overall availability – regardless of SKU Key take away: 97% of the shops that stock Orbit prefer only Rs.5 SKU Which SKU Sells More? Rs.30 Rs.5 Shops that sell both SKUs sell Rs.5 SKU more SKU(s) Availability % of the overall universe Rs.5 56% Rs.30 3% Both 3%
  • 27. Orbit Visibility 87% shops that stock Orbit have facings of >2 Best in the category! Facings – In the shops that stock Orbit Key take away: Over 80% of >2 facings, driven entirely by the presence of multiple flavors Category Visibility In the shops that stock Orbit Good 33% Medium 51% Bad 16%
  • 28.
  • 30. Orbit Wrigley’s Display Contest – Pune, Hyderabad
  • 31.
  • 32. Mentos Availability All shops with Rs.5 SKU stock 50 paisa SKU too! Which SKU Sells More? 50 paisa Rs.5 70% overall availability – regardless of SKU Key take away: Again, 40% shops that stock Mentos prefer keeping ONLY a 50 paisa SKU SKU(s) Availability % of the overall universe 50 paisa 70% Rs.5 25% Both 24% SKU(s) In the shops that stock Mentos Only 50 paisa 40% Only Rs.5 2%
  • 33. Mentos Visibility Facings – In the shops that stock Mentos 73% shops that stock Mentos have facings of >2 Key take away: Over 70% of >2 facings, driven entirely by separate jars for every flavor Category Visibility (% of shops that stocked Mentos) Good 26% Medium 52% Bad 22%
  • 34.
  • 36.
  • 37. Happydent Availability Availability of all SKUs is Poor, especially that of Rs.10 Which SKU Sells More? Re.1 Rs.5 44% overall availability – regardless of SKU SKU(s) Availability % of the overall universe Re.1 40% Rs.5 24% Rs.10 3% Both Re.1 and Rs.5 20% SKU(s) In the shops that stock Happydent Only Re.1 18% Only Rs.5 6%
  • 38. Happydent Visibility Highest ‘Bad’ visibility among the competitors Visibility = Poor! Facings – In the shops that stock Happydent Key take away: 60% shops have facings >2, but sample size is too small to conclude anything Category Visibility In the shops that stocked Happydent Good 23% Medium 52% Bad 25%
  • 39.
  • 41. Tic Tac – Where It Stands
  • 42. Tic Tac – Where It Stands 60% of Tic Tac monthly sales of >Rs.5000 driven by ‘Confectionery and Food Products’ shops Sample Size: 75 wholesale shops across 6 cities Sales (monthly) by Wholesale Type 57% of the universe 22% of the universe 21% of the universe Confectionery (predominantly) Confectionery and Food Products Confectionery and Other Products
  • 43. Tic Tac – Where It Stands Availability In the shops that stock Tic Tac – regardless of the SKU Which SKU Sells More? Key take away: 78% shops that sell both Intro and T12 sell more Intro because of low price Based on wholesalers’ responses T12 Availability – In Perspective Key take away: Confectionery products’ availability decreasing with increase in unit price % of the universe SKU Availability In the shops that stock Tic Tac Only Intro 58% Only T12 8% Both 38%
  • 44. Tic Tac – Where It Stands Visibility Intro’s visibility (92%) slightly better than that of T12 (85%) Facings T12 Intro Key take away: Intro driving Tic Tac’s visibility. T12 visibility (>2 packs) not impressive enough 65% facings of >2 Packs 91% facings of >2 Jars Category Visibility Intro Visibility T12 Good 41% 30% Medium 51% 55% Bad 8% 15%
  • 45. Tic Tac – Where It Stands Visibility (Good / Medium) – In Perspective Key take away: Tic Tac’s visibility in general is good, but there is room for improvement Visibility in % Brand
  • 46. Tic Tac – Where It Stands Key take away: Sales increase with an increase in visibility, and especially, facings! Effect of Visibility on Sales >Rs.20001 Rs.10000-Rs.20000 Rs.5001-Rs.10000 Intro sales – by facings T12 sales – by facings >3 Jars 2-3 Jars 1 Jar >5 Packs 2-5 Packs 1 Pack
  • 47. Margins Margins – In Perspective * Average Across Regions Distributor Price Retailer Price MRP Tic Tac – Intro Tic Tac – T12 Tic Tac – Where It Stands Wholesaler Retailer Key take away: Tic Tac’s retailer margin is among the best in the category Tic Tac’s wholesaler margin among the worst in category Intro Margin* Wholesaler 3% Retailer 18% T12 Margin Wholesaler 2% Retailer 20%
  • 49.
  • 50. Recommendations A SKU of Rs.180 is good, but another smaller SKU will assist in more trade penetration Average Jar Price (MRP) in wholesale Average Number of Units/Jar Price – Jar
  • 51. Recommendations Price – Jar Another advantage of a smaller SKU – gets more visibility!
  • 52.
  • 53.
  • 54.
  • 55.
  • 56.
  • 57.
  • 58.
  • 59.
  • 60.
  • 61.

Editor's Notes

  1. 5. On 1 lakh of total sale of Mentos, sale of Strawberry (Rs.70000) is three times of Mint
  2. 5. On 1 lakh of total sale of Mentos, sale of Strawberry (Rs.70000) is three times of Mint
  3. Reduce the number of pills per box • Premium product image maintained • Margin per unit are lesser impacted
  4. Saurabh – not sure how good a recommendation this is.
  5. Saurabh – not sure how good a recommendation this is.
  6. Mint-O GOL: Free pen Rs.10 on jar Wrigley's Doublemint - BIG JAR 26 units free , MRP 150, Units 150 Cadbury Bubbaloo - 103 units + 7 units free !
  7. Mint-O GOL: Free pen Rs.10 on jar Wrigley's Doublemint - BIG JAR 26 units free , MRP 150, Units 150 Cadbury Bubbaloo - 103 units + 7 units free !
  8. Mint-O GOL: Free pen Rs.10 on jar Wrigley's Doublemint - BIG JAR 26 units free , MRP 150, Units 150 Cadbury Bubbaloo - 103 units + 7 units free !