Richie's resume - IT Trainer

1. Page 1 of 2
RICHIE BOSWORTH
Metro Atlanta, GA 30188
Mobile: 678-654-0169
E-mail: richie@bosworth.net
http://www.linkedin.com/in/richiebosworth
An accomplished and creative IT Trainer / Consultant with International experience as a liaison bridging the gap
between helpful solutions and customers’ needs. Accomplishments include:
• Training – 6+ years as MCT providing on-site & classroom training for client & student education
• Consulting – 20+ years providing products and services to health care and Fortune 1000 businesses
• Sales – 10+ years providing sales & marketing presentations to sell through customer comprehension
• Public speaking – providing presentations to large groups (including acting roles in musicals like Annie)
WORK EXPERIENCE
WellStar Health System, Atlanta, Georgia (2/2009 to 5/2009)
SENIOR APPLICATIONS ANALYST
Supported IT Enterprise applications used by five health care facilities across four GA counties.
Medsphere Systems Corporation, Carlsbad, California (2007 to 2008)
SENIOR APPLICATIONS ENGINEER, INTERFACE ANALYST
Defined R&D policies and procedures used for training new employees on the Development Team.
• Created training documents for Engineering Team new hires, and Open Source environment tool set.
• Developed Knowledge Base artifacts answering Frequently Asked Questions (FAQs).
• Researched and documented interface specifications.
• Designed and installed new HL7 interfaces managing channels through a MIRTH interface engine.
McKesson Provider Technologies (Formerly HBOC), Atlanta, Georgia (2005 to 2007)
TECHNICAL ADVISOR, INTEGRATION SUPPORT ENGINEER
Resolved technical support cases for a Healthcare Information System supporting HL7 interfaces for 600+ major
healthcare centers throughout the US and Canada.
Baptist Retirement Communities of Georgia, Atlanta, Georgia (2003 to 2005)
SYSTEMS ADMINISTRATOR
Managed monthly changes to corporate website while a new facility was built for senior age assisted living.
Extreme Logic (now a division of HP), Atlanta, Georgia (1997 to 2003)
MANAGER OF TECHNICAL TRAINING & CONSULTING
Led training team and provided training for Microsoft Windows-based products. Served as technical writing and
editing Subject Matter Expert (SME) for Atlanta, while managing the relationship with a third-party technical
documentation provider. Trained system administrators in the use of Windows network and Exchange e-mail
systems.
• Recruited and managed teams increasing employee count from 35 to 200+.
• Increased annual revenue from $3m to $35m in six years by delivering business plan objectives.
• MCSE – Certified as first Microsoft Certified Systems Engineer consultant for Extreme Logic.
• MCT – Certified as Microsoft Certified Trainer and conducted classroom instruction and consulting
engagements for infrastructure using Windows network operating systems, TCP/IP, and Microsoft Exchange.
• Managed the provision of sales support for technical sales presentations.
• Created marketing collateral used for publications on subjects such as Development, QA and Logistics.
• Founded and directed Extreme Logic’s BA/QA division for Business Analysts and Quality Assurance Analysts.

2. Richie Bosworth Resume Page 2 of 2
SPL Worldgroup Consulting, Atlanta, Georgia (1996 to 1997)
TECHNOLOGY ARCHITECT
Designed and developed business critical solutions for Fortune 1000 clients throughout the United States.
• Designed, presented, and sold first Java project as a network management system for the campus facilities of
Princeton University.
• Led sessions on Joint Application Design (JAD) for university staff assisting them in understanding the nature
of their problem, and how to successfully resolve issues.
HBOC (now McKesson Provider Technologies), Atlanta, Georgia (1985 to 1996)
TECHNICAL ADVISOR
Provided integration solutions for convergence of potentially disparate systems across large healthcare enterprises
as Client/Server Architect for the multi-technology, multi-platform Pathways 2000 suite of client/server products.
• Developed installation procedures for a large healthcare system integrating multiple products into a more
streamlined and efficient enterprise-wide Healthcare Information System.
HBOC, SENIOR TEAM LEADER (1990 to 1994)
Served as a technical lead for the company's first international development effort, a company microcosm
responsible for all aspects of international software development. Established the British product line and managed
the new Canadian market software.
• Lived in England for Q1 1993 managing technical operations of the U.K. office ensuring successful integration
and training of the newly hired programming staff.
EDUCATION
Bachelor of Science in Computer Science
Graduated with honors, Cum Laude
Mercer University, Macon, Georgia
COMPUTER SKILLS
Windows: Outlook, Word, Excel, PowerPoint, Project, Publisher, Visio, XP, NT
PROJECT SKILLS
Project Management, Program Management, Documentation, Authoring & Proofreading
account, client, sales, sales engineer, presales, pre-sales, trade show, convention, conference, seminar, marketing, advertising, documentation, author, write, writer, read,
reader, proof-read, proof-reader, edit, editor, SME, subject matter expert, Microsoft Windows XP, Outlook, Word, Excel, PowerPoint, Publisher, Visio, recruit, recruiter,
recruiting, mentor, mentoring, teach, taught, teacher, teaching, train, trainer, training, instruct, instructor, instructing, project manager, program manager, product manager,
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corrected, correction, streamline, streamlined, organize, organized, web, internet, inform, information, informed, integrity, honest, honest, credible, incredible, expert, expertise,
electronic, electronics, computer, liaison, relate, relationship, solve, solution, clients, student, achieve, achieved, facilitate, facilitated, facilitator, execute, executed, review,
reviewed, balanced, grow, grew, implement, implemented, improve, improved, conceive, conceived, interpret, interpreted, interpreter, collaborate, collaborated, collaboration,
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attentive, committed, conscientious, consistent, creative, dependable, effective, energetic, enterprising, enthusiastic, flexible, focused, genuine, independent, intelligent,
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patient, perceptive, pleasant, polite, positive, powerful, practical, proactive, productive, professional, realistic, reliable, resourceful, respectful, responsible, sense of humor,
sensible, sincere, skilled, sophisticated, stable, strong, successful, tactful, talented, team player, thoughtful, traditional, trustworthy, understanding, unique, upbeat, answers,
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quotations, personal, interpersonal,