Professional Resume

1. PROFESSIONAL BIOGRAPHY
Dan Marcho
Services IT Dev. Program Sr. Assoc. II
KEY EXPERIENCES
Top 3 Luxury Automotive Financial Service
 Led and created the communication strategy and plan for a multi-year $170 million systems migration program impacting that
company’s North American operations targeting executive level audiences as well as ground level, customer facing employees
Top 10 Automotive Company | Learning Group
• Acted as Communication Lead in support of the company’s Center of Learning, developing communication for both internal
(development teams) and external (learners, field personnel and dealerships) including news, articles (for newsletter). In addition,
created and implemented Change Management strategy and communication plan for two significant implementations: a Learning
Management System (LMS) conversion and the creation of the Center of Learning Gateway (information portal).
Top 10 Industrial Packaging Company
• Directed digitization project to deliver globally accessible, mobile platform used in management of freight cars and big transport
Deloitte | Senior Project Manager
• Designed and executed communication plan and training curriculum for employees in support of their ERP implementation and
numerous company mergers and acquisitions. Overcame the challenges brought on by different companies with different processes
and systems.
Top 10 Financial Service
• Developed and executed program communication plan, creating content (leadership messages, video, presentations, newsletter,
project management tools) in support of company-wide Oracle implementation.
Top Defence Contractor
• Provided Instructional System Design expertise utilizing unique in-vehicle training program that covered functionality of key features on
the Future Combat System (FCS) program for the U.S. Army.
This consultant has a wealth of experience in the development and delivery of Change Management solutions, particularly
Communication and Learning & Development. He has also gained a unique perspective having successfully delivered to customers in a
variety of industries. In that space, his creative approach has helped audiences, from C-Suite executives to on-the-ground employees,
with what they need to succeed and be prepared for any change that comes their way.
SKILLS SUMMARY
INDUSTRY EXPERIENCE:
• Financial Services
• Automotive
• Defense
• Retail
• Medical
• Food Services
• Media
COMPETENCIES:
• Change Management
• Communication (strategy and execution)
• Instructional Systems Design
• Learning & Development
• Technical Writing
• Creative Writing
• Video Development (Script, Filming, Editing)
TOOLS & CERTIFICATIONS:
• Microsoft Office Suite
• Google Cloud
• Camtasia
• Adobe
• SharePoint
• Prosci Certification