unlearn, relearn and learn

1. “DISCIPLINE”
S. Gracelet Melita
2nd year M.Sc(N)

3. INTRODUCTION:
– Effective disciplinary rules and regulations are
very important to maintain order in the
organization.
– It is essential for all nurse managers to instill
coaching and discipline among the nurse
employees in an equitable fashion to get the best
out of them.

4. DEFINITION:
– Comes from a latin word ‘disciplina’ which means
teaching, learning and growing.
– “Discipline is the bridge between goal and
accomplishment”
- “Jim Rohn”

5. PURPOSES:
– To control & manage disorderly or unsatisfactory
conduct of employees
– To protect other employees who are committing
their talents.
– To improve the employee morale, to increase the
productivity
– To have harmonious working environment

6. – To encourage individual excellence
– To promote individual growth
– To develop a spirit of tolerance
– To create an atmosphere of respect human
personality and human relations

7. PREREQUISITE:
– Self discipline
– Orderly behavior
– punishment

8. TYPES:
– Positive discipline
– Negative discipline

9. CHARACTERISTICS:
– Employee should be aware of code of conduct
rules
– Timely enquiry
– The disciplinary officer should be impersonal and
consistent
– Advance warning

10. DISCIPLINE/ CONDUCT
RULES:
– To maintain discipline and conduct among the
employees
– To prevent them misusing the powers given to
them

11. IMPORTANCE OF
DISCIPLINE RULES:
– To maintain the correct behavior towards
superiors
– To protect the integrity of the officials
– To regulate the activities

12. PRINCIPLES:
– Sound standard of conduct, codes and norms ( in the
organizations and employee should be aware)
– Conscious efforts
– Should be implemented properly and reviewed time to
time
– Disciplinary action if required
– Proper procedure
– Progressive in nature and development approach
should be used

13. INDISCIPLINE:
– In absence of discipline, there will be chaos,
confusion, corruption, and disobedience in an
organization

14. CAUSES OF
INDISCIPLINE:
– Lack of awareness of organizational rules and
regulations
– Incorrect philosophy of discipline
– Lack of well defined code of conduct
– Absence of any procedure to handle grievances
– No action taken when required

15. – Improper attitude towards employees problem
– False promises made by superiors
– Favoritism
– Poorly defined employees expectations
– Misuse through dividing people and exploitation
of subordinates.

16. – Divide and rule policy in the organization
– Inappropriate supervision
– Communication barriers
– Low morale and motivation among staff
– Poor employees selection and orientation
– Poorly selected and trained supervisors
– Personal frustrations and understandings

17. CONSEQUENCES & SYMPTOMS
OF INDISCIPLINE:
– Indiscipline can lead to inefficiency on the part of
employees; unhealthy and unsafe work
environment
– Change in behavior or misbehavior
– Inconsistent behavior and unsafe behavior
– Disturb the peace and lead negligence towards
duties

18. DISCIPLINARY PROCESS:
3 PILLARS;
Clear rules and regulations
A system of progressive discipline
An appeal process

19. STEPS OF PROGRESSIVE
DISCIPLINE:
– Informal feedback- verbal warning
– Letter of counsel- written warning
– Letter of reprimand
– Suspension- final warning
– termination

20. PENALTIES OF
INDISCIPLINE:
1. Major penalties
Written complaint
Preliminary enquiry
Decision to start formal department enquiry
Suspension
Charge sheet

21. – Appointment of enquiry officer
– Written statement of defense
– Recording of evidence by enquiry officer
– Personal hearing of charged official
– Report of enquiry officer
– Show cause notice by disciplinary authority

22. – Reply to show cause notice and decision thereon
– Review of punishment orders
– Appeal or revision
– Reinstatement and restitution
– Show cause notice against with holding of
emoluments for suspension period in the case of a
re- instated official.

23. MINOR PENALTIES:
– Oral warning
– Written warning
– Fines
– Loss of privileges

24. ROLE OF NURSE:
– Make your expectations clear to subordinates
– Develop a positive attitude towards employees
– Appreciate if subordinates take initiative and self
disciplined
– Treat them as mature persons
– Have trust on your staff and accept their
potentialities

25. – Spend time with them and have meetings with them
– Generate positive work culture in the department
– Make rules and policies available to all the
employees
– Encourage open communication with subordinates
– Formulate friendly implementation of policies

26. – Carefully keep a record of employees behavior that prompt
disciplinary action
– Investigate properly and be prompt if staff has any grievances
– Be empathetic to the grievances
– Avoid severe disciplinary procedures that may back fire
– Take corrective and constructive action
– Allow employees feedback in the disciplinary process