1. Reporting for SMEs:
Learn from Small Pioneers
Anna Fuster Muñoz
Head of Customer Services
CSR Manager

2. Reporting for SMEs:
Learn from Small Pioneers

3. Reporting for SMEs:
Learn from Small Pioneers
• RSE.PIME Program = CSR.SME Program
• Funding from the Catalan Government in collaboration with
Consell General de Cambres (representing business sector)
• Main goal: to promote CSR in a pilot group of 30 Catalan
SMEs, 2008-2010
• Give tools and procedures to integrate CSR values into
business management

4. Reporting for SMEs:
Learn from Small Pioneers
• RSE.PIME Program follows the RSE.Coop Program,
implementation of CSR in a pilot group of 40 Catalan
cooperatives, 2005-2007
• Financed by Social European Fund
• Collaboration with GRI. Workshops. Development of
Pathways. Special edition for Social Economy
• Collaboration now with RSE.PIME Program.
GRI member of the Expert Panel

5. Reporting for SMEs:
Learn from Small Pioneers
18 Month coaching to each organization
Previous Initial Planning Implementing Closure
Selection of the Diagnosis Action Plan Implentation of Final diagnosis
applicants the Action Plan
Communication
/ Reporting
1 month 1 month 1 month 12 months 3 months

6. Reporting for SMEs:
Learn from Small Pioneers

7. Reporting for SMEs:
Learn from Small Pioneers
• Global turnover 2009: € 168.228.175
• 1.532 employees

8. Reporting for SMEs:
Learn from Small Pioneers
Economic field outcomes
• Integration of CSR into business management
• CSR in the strategic planning (100%)
• CSR policy (83%)
• ethical code (23%)
• CSR indicators monitoring system (100% )
• Designation of CSR manager (100%)
• 2009 Sustainability Report following the GRI Guidelines (100%)
• Social, environmental and economic criteria for the
supply chain selection process (56%)

9. Reporting for SMEs:
Learn from Small Pioneers
Environmental field outcomes
• Monitoring consumption: water, energy, CO2 emissions.
• Waste management
• Environmental good practices communication (90%)
• Specific Operating procedures in different management areas
(53%). 33% have implemented ISO 14001 or are in process of
implementation
• Examples of actions: efficient driving manual, sustainable
purchasing criteria, sustainable mobility, energy efficiency and
renewable energies, ecological products, reuse of waste
water, biodiversity conservation, etc.

10. Reporting for SMEs:
Learn from Small Pioneers
Social field outcomes
• Stakeholder identification and engagement
• Gender equality: policy, work-life balance policies, neutral
language manual, sexual harassment protocols.
• Psycho-social risk assessment
• Employment of disabled people
• Engagement with local community
• Promotion of corporate volunteer programs

11. Reporting for SMEs:
Learn from Small Pioneers
Challenges and opportunities in the reporting process
Opportunities:
• The organization can see its sustainability performance from a global
point of view
• Data gathering allows an objective analysis
• Highlight and communicate some of the good practices they were
already doing
Main Challenges:
• Data gathering: develop the appropriate methodology or software to
gather data in a simple and systematic way
• Stakeholder engagement to define the materiality and contents
• Have the resources (specially time) to keep reporting

12. Reporting for SMEs:
Learn from Small Pioneers
If there is a real commitment from the top
management with sustainability
there can be a real performance towards
sustainability
Thank you very much