Slides of my guest lecture during the Organization Theory class at Wageningen University and Research on May 2nd, 2023

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Shaping Organizational Culture
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2. Whatʼs in it for me?

3. The nightmares…
… of a toxic organizational culture:
● 67% of employees are not engaged
● 79% leave for lack of appreciation
● 58% leave because of their manager
● Employee turnover costs billions every year

4. Why culture is so important
Results Pyramid
Culture

5. There is no ideal culture
Crossing the Chasm

6. Designing culture is impossible
Cynefin

7. But you can influence it
Using complexity management techniques:
● Distributed cognition
● Distributed change agency
● Vector theory of change
● Nudging

8. Make your culture visible
Competing Values Framework

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Organizational Scan
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10. Distributed cognition

11. Distributed change agency
Our manager
keeps overruling
our decisions.
Why doesnʼt she
trust us?
My team was
given full
autonomy and
our results were
brilliant!
Leadership behavior Orientation to work Theory of effectiveness Value drivers and motivation
The new product
is a real game
changer, I canʼt
wait for it to go
live!
The strong
focus on KPIs is
driving me
nuts.

12. Vector theory of change

13. Nudging
Make it easy to do the right things
and do them right:
● Attractors
● Barriers
● Identity
● Diversity
● Environment

14. Different approaches

15. Model the behaviours…
… you want to see

16. Emotional Intelligence
know
act
● Emotional balance
● Adaptability
● Orientation to result
● Positive Outlook
● Influence
● Conflict Management
● Coaching and mentoring
● Teamwork

17. Improving Emotional Intelligence
Journaling Self-reflection
Peer feedback 360° feedback

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19. What did you learn?

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21. Culture and leadership…
…are two sides of the same coin - Edgar Schein

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Questions

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Stay in touch
Giuseppe De Simone
Leadership and agility coach
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