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The Microeconomics that Underly Display
             Advertising

        Ad Monsters Publisher Forum
          Oxford, November 2011

                  Greg Taylor
            Oxford Internet Institute
             University of Oxford




                                        .   .   .   .   .   .
Outline



   The wrong market


   How good is the matching?


   What is the competitive effect of the ad?


   Ads and the consumer




                                              .   .   .   .   .   .
The simple economics of supply & demand




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          Price




                          Quantity

                                     .   .   .   .   .   .
The simple economics of supply & demand




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                          Quantity

                                     .   .        .   .   .   .
The simple economics of supply & demand




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          Price




                          Quantity

                                     .   .        .   .   .   .
The simple economics of supply & demand




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          Price




                          Quantity

                                     .   .        .   .   .   .
The simple economics of supply & demand




                                             ly
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          Price




                          Quantity

                                     .   .        .   .   .   .
The simple economics of supply & demand




                                             ly
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                                           pp
                                         Su
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          Price




                          Quantity

                                     .   .        .   .   .   .
The simple economics of supply & demand




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                                                                   Su
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                                 ad
                                     s
          Price




                   Quantity of newspaper/TV/radio/billboard ad space.

                                                               .         .        .   .   .   .
The simple economics of supply & demand




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                      m
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                             pl
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                                   ad
                                       s
          Price




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                                                                                     pa
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                                                                                 l
                                                                              pp
                                                                          Su
                  Quantity of newspaper/TV/radio/billboard/Internet ad space.

                                                                  .       .           .        .   .   .
The simple economics of supply & demand




                                                Supply of attention
                    De
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                               ac
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                                 ad
                                   s
          Price




                                                                                          ce
                                                                                     pa
                                                                                     fs
                                                                                yo
                                                                                 l
                                                                              pp
                                                                          Su
                  Quantity of newspaper/TV/radio/billboard/Internet ad space.

                                                                      .   .           .        .   .   .
The simple economics of supply & demand




                                  .   .   .   .   .   .
What business are we in?



      Digital technologies bring an end to one kind of scarcity.
      But increasing relevance of the scarcity of attention.
      No reason to believe that engaging with a consumer has
      become any less valuable.




                                               .   .    .      .   .   .
What business are we in?



      Digital technologies bring an end to one kind of scarcity.
      But increasing relevance of the scarcity of attention.
      No reason to believe that engaging with a consumer has
      become any less valuable.
      Capturing that value means recognising that the relevant
      market is the attention market.
      A funny market: requires careful management on the
      demmand- and the supply-side.




                                               .   .    .      .   .   .
What do advertisers want?


      What do advertisers want?
      Ultimately: the purpose of advertising is to convince lots of
      people to buy.




                                              .    .    .    .    .   .
What do advertisers want?


      What do advertisers want?
      Ultimately: the purpose of advertising is to convince lots of
      people to buy.
      Three important components of an advertising opportunity’s
      value:
          How many consumers will see it—what is the raw volume of
          attention available?
          How good is the matching—how much of the attention can be
          converted into value?
          What is the competitive effect of the ad—how is attention
          distributed and what are the implications for advertisers’
          businesses?




                                              .   .    .    .    .     .
Outline



   The wrong market


   How good is the matching?


   What is the competitive effect of the ad?


   Ads and the consumer




                                              .   .   .   .   .   .
Some empirical evidence on targeting


      Goldfarb, A. & C. E. Tucker (2010): “Privacy Regulation and
      Online Advertising,” working paper.
          Large scale study of purchase intent after exposure to display
          ads.
          Half of respondents exposed to ad and half not. Questioned
          about purchase intent before and after.
          Look at effect of EU Privacy Directive that restricted use of
          web bugs and cookies.




                                                .     .    .    .    .     .
Some empirical evidence on targeting


      Goldfarb, A. & C. E. Tucker (2010): “Privacy Regulation and
      Online Advertising,” working paper.
          Large scale study of purchase intent after exposure to display
          ads.
          Half of respondents exposed to ad and half not. Questioned
          about purchase intent before and after.
          Look at effect of EU Privacy Directive that restricted use of
          web bugs and cookies.
          Controlling for a range of factors, the directive reduced ad
          effectiveness by 65% relative to consumers outside of Europe
          (or consumers within europe surfing sites outside).
          Especially severe effect for sites with general content.




                                                .     .    .    .    .     .
Some empirical evidence on targeting

      Chandra, A. (2009): “Targeted Advertising: The Role of
      Subscriber Characteristics in Media Markets,” Journal of
      Industrial Economics, 58(1), 58–84.
          More competitive media markets have lower subscription
          prices, but higher ad rates.
          More competitive markets have more homogeneous
          readerships.
          Competition is helping the publishers to segment the market
          more effectively into target demographics & locations.
          In practical terms, a fully homogeneous readership is worth
          27% vis-´-vis randomised readership.
                   a




                                               .    .    .    .    .    .
Some empirical evidence on targeting

      Chandra, A. (2009): “Targeted Advertising: The Role of
      Subscriber Characteristics in Media Markets,” Journal of
      Industrial Economics, 58(1), 58–84.
          More competitive media markets have lower subscription
          prices, but higher ad rates.
          More competitive markets have more homogeneous
          readerships.
          Competition is helping the publishers to segment the market
          more effectively into target demographics & locations.
          In practical terms, a fully homogeneous readership is worth
          27% vis-´-vis randomised readership.
                   a
      Chandra, A., and U. Kaiser (2010): “Targeted Advertising in
      Magazine Markets,” working paper.
          Contextual targeting: A magazine with equal male/female
          readership earns 32% less than one with readers of uniform
          gender.

                                               .    .    .    .        .   .
Some empirical evidence on targeting


      Goldfarb, A. & C.Tucker (2010): “Online Display Advertising:
      Targeting and Obtrusiveness,” working paper.
          Large scale study of purchase intent after exposure to display
          ads.
          Ads that are contextually targeted increase purchase intent
          more than those that are not.
          Ads that are ‘obtrusive’ increase purchase intent more than
          those that are not.




                                                .     .    .    .    .     .
Some empirical evidence on targeting


      Goldfarb, A. & C.Tucker (2010): “Online Display Advertising:
      Targeting and Obtrusiveness,” working paper.
          Large scale study of purchase intent after exposure to display
          ads.
          Ads that are contextually targeted increase purchase intent
          more than those that are not.
          Ads that are ‘obtrusive’ increase purchase intent more than
          those that are not.
          Ads that are contextually targeted and obtrusive perform
          worse than just targeted ads.




                                                .     .    .    .    .     .
Some empirical evidence on targeting


      Goldfarb, A. & C.Tucker (2010): “Online Display Advertising:
      Targeting and Obtrusiveness,” working paper.
          Large scale study of purchase intent after exposure to display
          ads.
          Ads that are contextually targeted increase purchase intent
          more than those that are not.
          Ads that are ‘obtrusive’ increase purchase intent more than
          those that are not.
          Ads that are contextually targeted and obtrusive perform
          worse than just targeted ads.
          Data seems to suggest that obtrusive ads make consumers
          more aware of privacy factors.
               Effect strongest for those who wont disclose income and for
               medical/financial ads.




                                                 .     .    .     .    .    .
Targeting and blocking


      Johnson, J. P. (2009): “Tageted Advertinsg and Advertising
      Avoidance,” working paper.
          Be mindful of the value proposition offered to consumers as
          well as advertisers.
               A corporate mantra for Google.




                                                .   .    .    .    .   .
Targeting and blocking


      Johnson, J. P. (2009): “Tageted Advertinsg and Advertising
      Avoidance,” working paper.
          Be mindful of the value proposition offered to consumers as
          well as advertisers.
               A corporate mantra for Google.
          Given highly accurate targeting, advertisers have an idea about
          who they would like to contact.
          Do firms and consumers agree on the appropriate threshold?
          Consumers who see too many/the wrong kind of ads will turn
          to avoidance.
          This also reduces the effective size of ad inventory for other
          firms.
          E.g. learn from Google’s reserve price.




                                                .    .    .    .     .      .
Outline



   The wrong market


   How good is the matching?


   What is the competitive effect of the ad?


   Ads and the consumer




                                              .   .   .   .   .   .
Some empirical evidence on targeting



      Ads are posted by firms that expect their profit to be higher
      with ads than without.
      This is why firms value ads.
      An important part of understanding the value of an ad is
      understanding how the ad influences profits.
          Partly by focusing attention on the product and directly
          increasing demand.
          But also by changing the competitive dynamics of the industry.




                                               .    .    .     .    .      .
Some empirical evidence on targeting


   What is the competitive effect of the ad?
      Rauch, F. (2011): “Advertising Expenditure and Consumer
      Prices,” working paper.
           Firms advertise less when advertising becomes more expensive.
           Level of advertising and consumer prices are closely related.
                In persuasive advertising relationship is positive.
                In informative advertising relationship is negative.

       Changes in the advertising market directly affect business
       strategies in the product market.
       This is important because what is going on in the product
       market drives the value of an ad.




                                                     .     .     .     .   .   .
Targeting, RTB, and target selection



   Targeting and real-time bidding allow more selectivity over the
   types of consumer that see an ad.

                       Strong Windows   No Strong    Strong OSX
                          Preference    Preference   Preference




                                                       .      .   .   .   .   .
Targeting, RTB, and target selection
      Iyer, G., D. Soberman & J. M. Villas-Boas (2005): “The
      Targeting of Advertising,” Marketing Science, 24(3), 461–476.

          Should ads be targeted at loyals or shoppers?
          Advertising to loyals is a matter of keeping them informed and
          identified with the brand and then reaping the rewards.
          Advertising to shoppers is more messy. . .




                                               .     .    .    .    .      .
Targeting, RTB, and target selection
      Iyer, G., D. Soberman & J. M. Villas-Boas (2005): “The
      Targeting of Advertising,” Marketing Science, 24(3), 461–476.

          Should ads be targeted at loyals or shoppers?
          Advertising to loyals is a matter of keeping them informed and
          identified with the brand and then reaping the rewards.
          Advertising to shoppers is more messy. . .
          As advertising intensities increase, shoppers become
          increasingly well informed and advertisers are forced into closer
          competition.
          Puts a ceiling on advertising intensities to shoppers.




                                                 .    .     .    .     .      .
Targeting, RTB, and target selection
      Iyer, G., D. Soberman & J. M. Villas-Boas (2005): “The
      Targeting of Advertising,” Marketing Science, 24(3), 461–476.

          Should ads be targeted at loyals or shoppers?
          Advertising to loyals is a matter of keeping them informed and
          identified with the brand and then reaping the rewards.
          Advertising to shoppers is more messy. . .
          As advertising intensities increase, shoppers become
          increasingly well informed and advertisers are forced into closer
          competition.
          Puts a ceiling on advertising intensities to shoppers.
          Targeting has two effects:
               Efficiency effect (fewer ads needed for same goal).
               Effectiveness effect (sending ads becomes more attractive).




                                                 .    .     .    .     .      .
Targeting, RTB, and target selection
      Iyer, G., D. Soberman & J. M. Villas-Boas (2005): “The
      Targeting of Advertising,” Marketing Science, 24(3), 461–476.

          Should ads be targeted at loyals or shoppers?
          Advertising to loyals is a matter of keeping them informed and
          identified with the brand and then reaping the rewards.
          Advertising to shoppers is more messy. . .
          As advertising intensities increase, shoppers become
          increasingly well informed and advertisers are forced into closer
          competition.
          Puts a ceiling on advertising intensities to shoppers.
          Targeting has two effects:
               Efficiency effect (fewer ads needed for same goal).
               Effectiveness effect (sending ads becomes more attractive).
               If advertising is cheap then firms typically advertise widely
               before targeting so that targeting causes ad expenditure to fall
               (efficiency dominates).
               If ads are expensive then targeting makes reaching more
               consumers attractive and expenditure increases.
                                                   .     .     .    .     .       .
Targeting, RTB, and target selection


      Galeotti, A. & J. L. Moraga-Gonzales (2008): “Segmentation,
      Advertising, and Prices”, International Journal of Industrial
      Organization, 26, 1106–1119.
      Roy, S. (2000): “Strategic Segmentation of a Market”,
      International Journal of Industrial Organization, 18,
      1279–1290.
          In fact, targeted advertising and demographic profiling can
          function to assist segmentation more generally.
          Firms have a natural tendency to want to differentiate and
          targeting provides a mechanism to achieve this.
          This is another way that ads can provide value to firms; in
          principle, dimension for segmentation can be arbitrary (e.g.
          demographic).



                                                .     .    .    .        .   .
Targeting, RTB, and target selection
      Brahim, N. B., R, Lahmandi-Ayed & D. Laussel (2011): “Is
      Targeted Advertising Always Beneficial?”, International
      Journal of Industrial Organization, 29(6), 678–689.
          When ads are cheap, no point in advertising to rival’s loyal
          customers.
          When ads are more expensive, this becomes more attractive
          because rival will advertise less to its loyals.




                                                .    .    .     .    .   .
Targeting, RTB, and target selection
      Brahim, N. B., R, Lahmandi-Ayed & D. Laussel (2011): “Is
      Targeted Advertising Always Beneficial?”, International
      Journal of Industrial Organization, 29(6), 678–689.
          When ads are cheap, no point in advertising to rival’s loyal
          customers.
          When ads are more expensive, this becomes more attractive
          because rival will advertise less to its loyals.
          Can get very competitive and depress prices.
          Ultimate knock-on conseqences for ad values.




                                 Ad cost

                                                .    .    .     .    .   .
Attention retention
       Taylor, G. (2011): “Attention Retention: Targeted Advertising
       and the Provision of Media Content,” working paper.
           As targeting technologies evolve, this problem will become
           more severe: competing sellers can increasingly target the
           same consumer need.
           The better can rivals target the same need as me, the more
           likely am I to have to compete with them if they have the
           chance to target the same consumers.
           What I would really like is exclusivity.
           Publishers can help here: sticky magnet content buys an
           exclusive share of attention—can be viewed as a device to
           mitigate the adverse product market effects of targeting.




                                                .    .    .    .    .   .
Attention retention
       Taylor, G. (2011): “Attention Retention: Targeted Advertising
       and the Provision of Media Content,” working paper.
           As targeting technologies evolve, this problem will become
           more severe: competing sellers can increasingly target the
           same consumer need.
           The better can rivals target the same need as me, the more
           likely am I to have to compete with them if they have the
           chance to target the same consumers.
           What I would really like is exclusivity.
           Publishers can help here: sticky magnet content buys an
           exclusive share of attention—can be viewed as a device to
           mitigate the adverse product market effects of targeting.
       Athey, S., E. Calvano, & J. S. Gans (2011): “The Impact of
       the Internet on Advertising Markets for News Media,” working
       paper.
           Magnet content can solve wasted vs. missed impressions
           problem.

                                                .    .    .    .    .   .
Real time bidding & conflation



      Levine, J. & P. Milgrom (2011): “Online Advertising:
      Heterogeneity and Conflation in Market Design,” American
      Economic Review, 100(2), 603–307.
          In markets for commodities (e.g. wheat), there is usually some
          conflation/standardisation to make markets thicker and reduce
          transaction costs.
          RTB deconflates advertising markets.
          Should be careful to guard against cherry-picking.
          Also need to make sure market doesn’t get too thin. . .




                                               .     .    .    .    .      .
Real time bidding & conflation


      de Corni`re, A. & R. de Nijs (2011): “Online Advertising and
              e
      Privacy,” working paper.
          With random impression, impression values are low.
          Law of large numbers → good rent extraction.
          Targeted ads with real-time bidding: impression value high.
          But now advertisers have private info and get information rent.
          Still usually better off with RTB, but need to consider
          distribution of values.




                                                .    .    .    .     .      .
Real time bidding & conflation


      de Corni`re, A. & R. de Nijs (2011): “Online Advertising and
              e
      Privacy,” working paper.
          With random impression, impression values are low.
          Law of large numbers → good rent extraction.
          Targeted ads with real-time bidding: impression value high.
          But now advertisers have private info and get information rent.
          Still usually better off with RTB, but need to consider
          distribution of values.
      Can maybe learn from other markets e.g. diamonds: one
      auction to set base price, and then individual cuts are
      adjusted to a pre-announced schedule.
      Somewhat analogous to search engine auctions.



                                                .    .    .    .     .      .
Outline



   The wrong market


   How good is the matching?


   What is the competitive effect of the ad?


   Ads and the consumer




                                              .   .   .   .   .   .
Communication




     An advertisement is basically a message from a firm to a
     consumer.
     The advertiser’s objective is to communicate something
     (product attributes, brand values etc.) to the consumer.
     But there’s a problem: interests aren’t necessarily aligned.




                                              .    .   .    .       .   .
Communication




                   Ad-Message




                  Interpretation

       Consumer                        Firm (Merchant)




                                   .     .    .    .     .   .
Fee structures
       Athey, S., & G. Ellison (2011): “Position Auctions with
       Consumer Search,” Quarterly Journal of Economics, 126(3),
       12131270.
       Taylor, G. (2011): “The Informativeness of On-line
       Advertising,” International Journal of Industrial Organization,
       29(6), 668-677.
           PPI advertising:
                 Ad’s cost is sunk—paid for the impression already; what to do
                 with it?
                 Attempt to maximally attract potential customers.




                                                   .     .    .     .     .      .
Fee structures
       Athey, S., & G. Ellison (2011): “Position Auctions with
       Consumer Search,” Quarterly Journal of Economics, 126(3),
       12131270.
       Taylor, G. (2011): “The Informativeness of On-line
       Advertising,” International Journal of Industrial Organization,
       29(6), 668-677.
           PPI advertising:
                 Ad’s cost is sunk—paid for the impression already; what to do
                 with it?
                 Attempt to maximally attract potential customers.
           Pay-per-click:
                 Don’t want to pay for worthless clicks.
                 Encourage valuable consumers to click and discourage
                 worthless ones—create informative ads.




                                                   .     .    .     .     .      .
Fee structures
       Athey, S., & G. Ellison (2011): “Position Auctions with
       Consumer Search,” Quarterly Journal of Economics, 126(3),
       12131270.
       Taylor, G. (2011): “The Informativeness of On-line
       Advertising,” International Journal of Industrial Organization,
       29(6), 668-677.
           PPI advertising:
                 Ad’s cost is sunk—paid for the impression already; what to do
                 with it?
                 Attempt to maximally attract potential customers.
           Pay-per-click:
                 Don’t want to pay for worthless clicks.
                 Encourage valuable consumers to click and discourage
                 worthless ones—create informative ads.
           Pay-per-sale:
                 Sale to a well-matched consumer and to a poorly matched
                 consumer worth the same.

                                                   .     .    .     .     .      .
Fee structures
       Athey, S., & G. Ellison (2011): “Position Auctions with
       Consumer Search,” Quarterly Journal of Economics, 126(3),
       12131270.
       Taylor, G. (2011): “The Informativeness of On-line
       Advertising,” International Journal of Industrial Organization,
       29(6), 668-677.
           PPI advertising:
                 Ad’s cost is sunk—paid for the impression already; what to do
                 with it?
                 Attempt to maximally attract potential customers.
           Pay-per-click:
                 Don’t want to pay for worthless clicks.
                 Encourage valuable consumers to click and discourage
                 worthless ones—create informative ads.
           Pay-per-sale:
                 Sale to a well-matched consumer and to a poorly matched
                 consumer worth the same.
           Has implications for ad’s value, and for who clicks.
                                                   .     .    .     .     .      .
Fee structures

       Hu, Y. (2004): “Performance-based pricing Models in Online
       Advertising,”
       Sundararajan, A. (2003): “Pricing Digital Marketing:
       Information, Risk Sharing and Performance,” working paper.
           Fee structure also has incentive implications for advertisers.
           Ad’s performance is random; per-performance pricing acts as a
           kind of insurance.
           Can make a risk averse firm more willing to advertise.
           As a publisher, better placed to diversify risk.




                                                .    .     .    .    .      .
Fee structures

       Hu, Y. (2004): “Performance-based pricing Models in Online
       Advertising,”
       Sundararajan, A. (2003): “Pricing Digital Marketing:
       Information, Risk Sharing and Performance,” working paper.
           Fee structure also has incentive implications for advertisers.
           Ad’s performance is random; per-performance pricing acts as a
           kind of insurance.
           Can make a risk averse firm more willing to advertise.
           As a publisher, better placed to diversify risk.
           But shouldn’t insure too much—to attract the right kind of
           advertisers/incentivise effort.




                                                .    .     .    .    .      .
Fee structures

       Hu, Y. (2004): “Performance-based pricing Models in Online
       Advertising,”
       Sundararajan, A. (2003): “Pricing Digital Marketing:
       Information, Risk Sharing and Performance,” working paper.
           Fee structure also has incentive implications for advertisers.
           Ad’s performance is random; per-performance pricing acts as a
           kind of insurance.
           Can make a risk averse firm more willing to advertise.
           As a publisher, better placed to diversify risk.
           But shouldn’t insure too much—to attract the right kind of
           advertisers/incentivise effort.
       Zhu, Y., & K. C. Wilbur (2011): “Hybrid Advertising
       Auctions,” Marketing Science, 30(2), 249273.
           Beware of adverse selection when offering a choice.


                                                .    .     .    .    .      .
Conclusion




      The future seems bright for the attention business.
      Technological innovations add real value.
      But there’s still a role for careful thought & design in making
      sure the right ads go in front of the right people.
      Solving this issue on both the consumer & the advertiser side
      is key to success.




                                              .    .    .    .    .     .

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Cn eu-17 taylor

  • 1. The Microeconomics that Underly Display Advertising Ad Monsters Publisher Forum Oxford, November 2011 Greg Taylor Oxford Internet Institute University of Oxford . . . . . .
  • 2. Outline The wrong market How good is the matching? What is the competitive effect of the ad? Ads and the consumer . . . . . .
  • 3. The simple economics of supply & demand De m an d Price Quantity . . . . . .
  • 4. The simple economics of supply & demand ly De pp Su m an d Price Quantity . . . . . .
  • 5. The simple economics of supply & demand ly De pp Su m an d Price Quantity . . . . . .
  • 6. The simple economics of supply & demand ly De pp Su m an d Price Quantity . . . . . .
  • 7. The simple economics of supply & demand ly De pp Su m an d Price Quantity . . . . . .
  • 8. The simple economics of supply & demand ly De pp Su m an d Price Quantity . . . . . .
  • 9. The simple economics of supply & demand ce pa De fs m yo an d l pp to Su pl ac e ad s Price Quantity of newspaper/TV/radio/billboard ad space. . . . . . .
  • 10. The simple economics of supply & demand De m an d to pl ac e ad s Price ce pa fs yo l pp Su Quantity of newspaper/TV/radio/billboard/Internet ad space. . . . . . .
  • 11. The simple economics of supply & demand Supply of attention De m an d to pl ac e ad s Price ce pa fs yo l pp Su Quantity of newspaper/TV/radio/billboard/Internet ad space. . . . . . .
  • 12. The simple economics of supply & demand . . . . . .
  • 13. What business are we in? Digital technologies bring an end to one kind of scarcity. But increasing relevance of the scarcity of attention. No reason to believe that engaging with a consumer has become any less valuable. . . . . . .
  • 14. What business are we in? Digital technologies bring an end to one kind of scarcity. But increasing relevance of the scarcity of attention. No reason to believe that engaging with a consumer has become any less valuable. Capturing that value means recognising that the relevant market is the attention market. A funny market: requires careful management on the demmand- and the supply-side. . . . . . .
  • 15. What do advertisers want? What do advertisers want? Ultimately: the purpose of advertising is to convince lots of people to buy. . . . . . .
  • 16. What do advertisers want? What do advertisers want? Ultimately: the purpose of advertising is to convince lots of people to buy. Three important components of an advertising opportunity’s value: How many consumers will see it—what is the raw volume of attention available? How good is the matching—how much of the attention can be converted into value? What is the competitive effect of the ad—how is attention distributed and what are the implications for advertisers’ businesses? . . . . . .
  • 17. Outline The wrong market How good is the matching? What is the competitive effect of the ad? Ads and the consumer . . . . . .
  • 18. Some empirical evidence on targeting Goldfarb, A. & C. E. Tucker (2010): “Privacy Regulation and Online Advertising,” working paper. Large scale study of purchase intent after exposure to display ads. Half of respondents exposed to ad and half not. Questioned about purchase intent before and after. Look at effect of EU Privacy Directive that restricted use of web bugs and cookies. . . . . . .
  • 19. Some empirical evidence on targeting Goldfarb, A. & C. E. Tucker (2010): “Privacy Regulation and Online Advertising,” working paper. Large scale study of purchase intent after exposure to display ads. Half of respondents exposed to ad and half not. Questioned about purchase intent before and after. Look at effect of EU Privacy Directive that restricted use of web bugs and cookies. Controlling for a range of factors, the directive reduced ad effectiveness by 65% relative to consumers outside of Europe (or consumers within europe surfing sites outside). Especially severe effect for sites with general content. . . . . . .
  • 20. Some empirical evidence on targeting Chandra, A. (2009): “Targeted Advertising: The Role of Subscriber Characteristics in Media Markets,” Journal of Industrial Economics, 58(1), 58–84. More competitive media markets have lower subscription prices, but higher ad rates. More competitive markets have more homogeneous readerships. Competition is helping the publishers to segment the market more effectively into target demographics & locations. In practical terms, a fully homogeneous readership is worth 27% vis-´-vis randomised readership. a . . . . . .
  • 21. Some empirical evidence on targeting Chandra, A. (2009): “Targeted Advertising: The Role of Subscriber Characteristics in Media Markets,” Journal of Industrial Economics, 58(1), 58–84. More competitive media markets have lower subscription prices, but higher ad rates. More competitive markets have more homogeneous readerships. Competition is helping the publishers to segment the market more effectively into target demographics & locations. In practical terms, a fully homogeneous readership is worth 27% vis-´-vis randomised readership. a Chandra, A., and U. Kaiser (2010): “Targeted Advertising in Magazine Markets,” working paper. Contextual targeting: A magazine with equal male/female readership earns 32% less than one with readers of uniform gender. . . . . . .
  • 22. Some empirical evidence on targeting Goldfarb, A. & C.Tucker (2010): “Online Display Advertising: Targeting and Obtrusiveness,” working paper. Large scale study of purchase intent after exposure to display ads. Ads that are contextually targeted increase purchase intent more than those that are not. Ads that are ‘obtrusive’ increase purchase intent more than those that are not. . . . . . .
  • 23. Some empirical evidence on targeting Goldfarb, A. & C.Tucker (2010): “Online Display Advertising: Targeting and Obtrusiveness,” working paper. Large scale study of purchase intent after exposure to display ads. Ads that are contextually targeted increase purchase intent more than those that are not. Ads that are ‘obtrusive’ increase purchase intent more than those that are not. Ads that are contextually targeted and obtrusive perform worse than just targeted ads. . . . . . .
  • 24. Some empirical evidence on targeting Goldfarb, A. & C.Tucker (2010): “Online Display Advertising: Targeting and Obtrusiveness,” working paper. Large scale study of purchase intent after exposure to display ads. Ads that are contextually targeted increase purchase intent more than those that are not. Ads that are ‘obtrusive’ increase purchase intent more than those that are not. Ads that are contextually targeted and obtrusive perform worse than just targeted ads. Data seems to suggest that obtrusive ads make consumers more aware of privacy factors. Effect strongest for those who wont disclose income and for medical/financial ads. . . . . . .
  • 25. Targeting and blocking Johnson, J. P. (2009): “Tageted Advertinsg and Advertising Avoidance,” working paper. Be mindful of the value proposition offered to consumers as well as advertisers. A corporate mantra for Google. . . . . . .
  • 26. Targeting and blocking Johnson, J. P. (2009): “Tageted Advertinsg and Advertising Avoidance,” working paper. Be mindful of the value proposition offered to consumers as well as advertisers. A corporate mantra for Google. Given highly accurate targeting, advertisers have an idea about who they would like to contact. Do firms and consumers agree on the appropriate threshold? Consumers who see too many/the wrong kind of ads will turn to avoidance. This also reduces the effective size of ad inventory for other firms. E.g. learn from Google’s reserve price. . . . . . .
  • 27. Outline The wrong market How good is the matching? What is the competitive effect of the ad? Ads and the consumer . . . . . .
  • 28. Some empirical evidence on targeting Ads are posted by firms that expect their profit to be higher with ads than without. This is why firms value ads. An important part of understanding the value of an ad is understanding how the ad influences profits. Partly by focusing attention on the product and directly increasing demand. But also by changing the competitive dynamics of the industry. . . . . . .
  • 29. Some empirical evidence on targeting What is the competitive effect of the ad? Rauch, F. (2011): “Advertising Expenditure and Consumer Prices,” working paper. Firms advertise less when advertising becomes more expensive. Level of advertising and consumer prices are closely related. In persuasive advertising relationship is positive. In informative advertising relationship is negative. Changes in the advertising market directly affect business strategies in the product market. This is important because what is going on in the product market drives the value of an ad. . . . . . .
  • 30. Targeting, RTB, and target selection Targeting and real-time bidding allow more selectivity over the types of consumer that see an ad. Strong Windows No Strong Strong OSX Preference Preference Preference . . . . . .
  • 31. Targeting, RTB, and target selection Iyer, G., D. Soberman & J. M. Villas-Boas (2005): “The Targeting of Advertising,” Marketing Science, 24(3), 461–476. Should ads be targeted at loyals or shoppers? Advertising to loyals is a matter of keeping them informed and identified with the brand and then reaping the rewards. Advertising to shoppers is more messy. . . . . . . . .
  • 32. Targeting, RTB, and target selection Iyer, G., D. Soberman & J. M. Villas-Boas (2005): “The Targeting of Advertising,” Marketing Science, 24(3), 461–476. Should ads be targeted at loyals or shoppers? Advertising to loyals is a matter of keeping them informed and identified with the brand and then reaping the rewards. Advertising to shoppers is more messy. . . As advertising intensities increase, shoppers become increasingly well informed and advertisers are forced into closer competition. Puts a ceiling on advertising intensities to shoppers. . . . . . .
  • 33. Targeting, RTB, and target selection Iyer, G., D. Soberman & J. M. Villas-Boas (2005): “The Targeting of Advertising,” Marketing Science, 24(3), 461–476. Should ads be targeted at loyals or shoppers? Advertising to loyals is a matter of keeping them informed and identified with the brand and then reaping the rewards. Advertising to shoppers is more messy. . . As advertising intensities increase, shoppers become increasingly well informed and advertisers are forced into closer competition. Puts a ceiling on advertising intensities to shoppers. Targeting has two effects: Efficiency effect (fewer ads needed for same goal). Effectiveness effect (sending ads becomes more attractive). . . . . . .
  • 34. Targeting, RTB, and target selection Iyer, G., D. Soberman & J. M. Villas-Boas (2005): “The Targeting of Advertising,” Marketing Science, 24(3), 461–476. Should ads be targeted at loyals or shoppers? Advertising to loyals is a matter of keeping them informed and identified with the brand and then reaping the rewards. Advertising to shoppers is more messy. . . As advertising intensities increase, shoppers become increasingly well informed and advertisers are forced into closer competition. Puts a ceiling on advertising intensities to shoppers. Targeting has two effects: Efficiency effect (fewer ads needed for same goal). Effectiveness effect (sending ads becomes more attractive). If advertising is cheap then firms typically advertise widely before targeting so that targeting causes ad expenditure to fall (efficiency dominates). If ads are expensive then targeting makes reaching more consumers attractive and expenditure increases. . . . . . .
  • 35. Targeting, RTB, and target selection Galeotti, A. & J. L. Moraga-Gonzales (2008): “Segmentation, Advertising, and Prices”, International Journal of Industrial Organization, 26, 1106–1119. Roy, S. (2000): “Strategic Segmentation of a Market”, International Journal of Industrial Organization, 18, 1279–1290. In fact, targeted advertising and demographic profiling can function to assist segmentation more generally. Firms have a natural tendency to want to differentiate and targeting provides a mechanism to achieve this. This is another way that ads can provide value to firms; in principle, dimension for segmentation can be arbitrary (e.g. demographic). . . . . . .
  • 36. Targeting, RTB, and target selection Brahim, N. B., R, Lahmandi-Ayed & D. Laussel (2011): “Is Targeted Advertising Always Beneficial?”, International Journal of Industrial Organization, 29(6), 678–689. When ads are cheap, no point in advertising to rival’s loyal customers. When ads are more expensive, this becomes more attractive because rival will advertise less to its loyals. . . . . . .
  • 37. Targeting, RTB, and target selection Brahim, N. B., R, Lahmandi-Ayed & D. Laussel (2011): “Is Targeted Advertising Always Beneficial?”, International Journal of Industrial Organization, 29(6), 678–689. When ads are cheap, no point in advertising to rival’s loyal customers. When ads are more expensive, this becomes more attractive because rival will advertise less to its loyals. Can get very competitive and depress prices. Ultimate knock-on conseqences for ad values. Ad cost . . . . . .
  • 38. Attention retention Taylor, G. (2011): “Attention Retention: Targeted Advertising and the Provision of Media Content,” working paper. As targeting technologies evolve, this problem will become more severe: competing sellers can increasingly target the same consumer need. The better can rivals target the same need as me, the more likely am I to have to compete with them if they have the chance to target the same consumers. What I would really like is exclusivity. Publishers can help here: sticky magnet content buys an exclusive share of attention—can be viewed as a device to mitigate the adverse product market effects of targeting. . . . . . .
  • 39. Attention retention Taylor, G. (2011): “Attention Retention: Targeted Advertising and the Provision of Media Content,” working paper. As targeting technologies evolve, this problem will become more severe: competing sellers can increasingly target the same consumer need. The better can rivals target the same need as me, the more likely am I to have to compete with them if they have the chance to target the same consumers. What I would really like is exclusivity. Publishers can help here: sticky magnet content buys an exclusive share of attention—can be viewed as a device to mitigate the adverse product market effects of targeting. Athey, S., E. Calvano, & J. S. Gans (2011): “The Impact of the Internet on Advertising Markets for News Media,” working paper. Magnet content can solve wasted vs. missed impressions problem. . . . . . .
  • 40. Real time bidding & conflation Levine, J. & P. Milgrom (2011): “Online Advertising: Heterogeneity and Conflation in Market Design,” American Economic Review, 100(2), 603–307. In markets for commodities (e.g. wheat), there is usually some conflation/standardisation to make markets thicker and reduce transaction costs. RTB deconflates advertising markets. Should be careful to guard against cherry-picking. Also need to make sure market doesn’t get too thin. . . . . . . . .
  • 41. Real time bidding & conflation de Corni`re, A. & R. de Nijs (2011): “Online Advertising and e Privacy,” working paper. With random impression, impression values are low. Law of large numbers → good rent extraction. Targeted ads with real-time bidding: impression value high. But now advertisers have private info and get information rent. Still usually better off with RTB, but need to consider distribution of values. . . . . . .
  • 42. Real time bidding & conflation de Corni`re, A. & R. de Nijs (2011): “Online Advertising and e Privacy,” working paper. With random impression, impression values are low. Law of large numbers → good rent extraction. Targeted ads with real-time bidding: impression value high. But now advertisers have private info and get information rent. Still usually better off with RTB, but need to consider distribution of values. Can maybe learn from other markets e.g. diamonds: one auction to set base price, and then individual cuts are adjusted to a pre-announced schedule. Somewhat analogous to search engine auctions. . . . . . .
  • 43. Outline The wrong market How good is the matching? What is the competitive effect of the ad? Ads and the consumer . . . . . .
  • 44. Communication An advertisement is basically a message from a firm to a consumer. The advertiser’s objective is to communicate something (product attributes, brand values etc.) to the consumer. But there’s a problem: interests aren’t necessarily aligned. . . . . . .
  • 45. Communication Ad-Message Interpretation Consumer Firm (Merchant) . . . . . .
  • 46. Fee structures Athey, S., & G. Ellison (2011): “Position Auctions with Consumer Search,” Quarterly Journal of Economics, 126(3), 12131270. Taylor, G. (2011): “The Informativeness of On-line Advertising,” International Journal of Industrial Organization, 29(6), 668-677. PPI advertising: Ad’s cost is sunk—paid for the impression already; what to do with it? Attempt to maximally attract potential customers. . . . . . .
  • 47. Fee structures Athey, S., & G. Ellison (2011): “Position Auctions with Consumer Search,” Quarterly Journal of Economics, 126(3), 12131270. Taylor, G. (2011): “The Informativeness of On-line Advertising,” International Journal of Industrial Organization, 29(6), 668-677. PPI advertising: Ad’s cost is sunk—paid for the impression already; what to do with it? Attempt to maximally attract potential customers. Pay-per-click: Don’t want to pay for worthless clicks. Encourage valuable consumers to click and discourage worthless ones—create informative ads. . . . . . .
  • 48. Fee structures Athey, S., & G. Ellison (2011): “Position Auctions with Consumer Search,” Quarterly Journal of Economics, 126(3), 12131270. Taylor, G. (2011): “The Informativeness of On-line Advertising,” International Journal of Industrial Organization, 29(6), 668-677. PPI advertising: Ad’s cost is sunk—paid for the impression already; what to do with it? Attempt to maximally attract potential customers. Pay-per-click: Don’t want to pay for worthless clicks. Encourage valuable consumers to click and discourage worthless ones—create informative ads. Pay-per-sale: Sale to a well-matched consumer and to a poorly matched consumer worth the same. . . . . . .
  • 49. Fee structures Athey, S., & G. Ellison (2011): “Position Auctions with Consumer Search,” Quarterly Journal of Economics, 126(3), 12131270. Taylor, G. (2011): “The Informativeness of On-line Advertising,” International Journal of Industrial Organization, 29(6), 668-677. PPI advertising: Ad’s cost is sunk—paid for the impression already; what to do with it? Attempt to maximally attract potential customers. Pay-per-click: Don’t want to pay for worthless clicks. Encourage valuable consumers to click and discourage worthless ones—create informative ads. Pay-per-sale: Sale to a well-matched consumer and to a poorly matched consumer worth the same. Has implications for ad’s value, and for who clicks. . . . . . .
  • 50. Fee structures Hu, Y. (2004): “Performance-based pricing Models in Online Advertising,” Sundararajan, A. (2003): “Pricing Digital Marketing: Information, Risk Sharing and Performance,” working paper. Fee structure also has incentive implications for advertisers. Ad’s performance is random; per-performance pricing acts as a kind of insurance. Can make a risk averse firm more willing to advertise. As a publisher, better placed to diversify risk. . . . . . .
  • 51. Fee structures Hu, Y. (2004): “Performance-based pricing Models in Online Advertising,” Sundararajan, A. (2003): “Pricing Digital Marketing: Information, Risk Sharing and Performance,” working paper. Fee structure also has incentive implications for advertisers. Ad’s performance is random; per-performance pricing acts as a kind of insurance. Can make a risk averse firm more willing to advertise. As a publisher, better placed to diversify risk. But shouldn’t insure too much—to attract the right kind of advertisers/incentivise effort. . . . . . .
  • 52. Fee structures Hu, Y. (2004): “Performance-based pricing Models in Online Advertising,” Sundararajan, A. (2003): “Pricing Digital Marketing: Information, Risk Sharing and Performance,” working paper. Fee structure also has incentive implications for advertisers. Ad’s performance is random; per-performance pricing acts as a kind of insurance. Can make a risk averse firm more willing to advertise. As a publisher, better placed to diversify risk. But shouldn’t insure too much—to attract the right kind of advertisers/incentivise effort. Zhu, Y., & K. C. Wilbur (2011): “Hybrid Advertising Auctions,” Marketing Science, 30(2), 249273. Beware of adverse selection when offering a choice. . . . . . .
  • 53. Conclusion The future seems bright for the attention business. Technological innovations add real value. But there’s still a role for careful thought & design in making sure the right ads go in front of the right people. Solving this issue on both the consumer & the advertiser side is key to success. . . . . . .