Today it is important for companies to understand what their human resources expected of it, since this is the core of an organization; the interesting thing is that organizations also expect something from his colleagues, but when expectations are not met this can cause conflicts.

1. People and the
Organizations.
GABRIELA TORRES CUESTA.

2. Introduction.
Within organizations you may find that organizational and personal
objectives do not always coincide, however, the understanding of
these objectives and the compatibility between them can be critical
to the success of the organization.

3. Organization.
• Strategy and interests
of the organization.
Organizational
objectives
• Interests of the
person.
Personal goals.

4. How the organizations see to the
people?
• Natural work as fun
and relaxation.
• Potecialidad in
people.
• They are seeking
responsibilities
• They learn.
• They possess
imagination and
creativity that can
be applied to work.
• He does not like to
work and avoid if
possible.
• Unaccountable.
• Few ambitions.
• It should threaten
and force workers
to give results.

5. Video.
https://www.youtube.com/watch?v=4yeBv6UC4WY

6. Expectations: People vs. Organization.

7. People and conflicts
PEOPLE: satisfy their needs and meet their goals.
CONFLICT: When expectations are not met.
CONFLICT TYPES:
 Interpersonal: we have conflicts with others for lack of sociability, empathy or low emotional
intelligence.
 Intrapersonal: It is something that happens to a person with himself. You may have to do with his
personality, both inferiority complex or superiority among others.
 Intragroup: happens between groups, these conflicts are common in organizations and hinder
coordination activities.

8. How to resolve a conflict?
Realize
Assume it
Analyze it
Design
solutions
Choice of
solution
Execution

9. Conclution.
It is important that people know what is expected of them
organization; organizations must also know how they are perceived
by their employees and what they expect these.
They are people with human values, knowledge and skills who will
help the objectives of the organization are met.