Managing Across Caribbean Cultures 2006
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A presentation made in November 2006 to a company client on how best to operate in Jamaica and the wider Caribbean region.
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Managing Across Caribbean Cultures 2006
- 1. Managing Across Caribbean Cultures Framework Consulting High-Stake Interventions. Nov 9th, 2006
- 2. If you can see in any given situation only what everybody else can see, you can be said to be so much a representative of your culture that you are a victim of it. S.I. Hayakawa
- 4. 2001-2002
- 5. Study of intra-company Anti-Trinidadian Sentiments 2006 Study: Trinidadian Executives in Jamaica – 2006 (underway)
- 9. False Assumptions A Home-Country Bias
- 10. A Cultural Difference Exists
- 11. Trinidadian vs. Jamaican Workers Educational Difference Emotional Workplace Maturity Respect, Disrespect, Pride and Shame Informers and Authority
- 12. Educational Differences and Disempowering by Following-Through
- 13. Emotional Workplace Maturity -- starts with an ability to identify, name and manage one’s emotional states - being able to enter emotional states and recognize them in others
- 14. Emotional Workplace Maturity: “ Switching Gears” seems like duplicity
- 15. Respect and Pecong / Informality
- 16. Informers and the Greater Good “ Informer Fi Dead” Loyalty to a person? Where is the greater loss?
- 17. Authority, Status and “All a We is One’
- 18. Heavy community involvement vs. Shareholders first? Cosmopolitan Assertive: – the best
- 20. Developing the Caribbean Manager
- 23. A Capacity to Self-Reflect
- 24. On Teaching Reception Skills to Engineers: Module 1: The Nature of Problem Solvers Concepts Learned: How the very qualities that make problem solvers successful tend to cause difficulties with interpersonal interactions.
- 25. Sensing the public mood Gauging key relationships Crafting communication
- 26. Sensing the workforce mood Hearing and making sense of “mutterings” or weak messages
- 27. Gauging the “space” or “mood” of a live group
- 29. Recommendations to Augment Reception Skills Rough Success Measure: No Further Rude Surprises Use a personal coach. Attend skill training in reception skills and giving feedback. Group and Interpersonal Create and use best-practices in communication. Workforce Appoint an Executive-level Company Spokesperson, and devise a multi-year brand strategy for the company. Public