International Management - Msc IMIS - Fontys

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Case Question 1.1 What functions is Ryanair performing? ,[object Object]

Efficiency of cabin staff ,[object Object]

Services were no longer available for free

Ryanair turned into a budget-airline,[object Object]

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Usually Airlines are suffering from flights delay issues, but most of them control these problems and their causes, so the issue of flight delay may create a bad impression on the airline image and its brand name in the market, and consequently it is directly related to the concerned airline operation divisions and departments, from maintenance, flight operation, commercial and customer service, as they are interacted and integrated divisions that serve for one mission, so every division has its own rules and impacts on dispatch the flight on time, and any negligence may reflects on airline final performance, and cause the delay of the flight

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