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© 2018 SHL and/or its affiliates. All rights reserved.
Dunstan Arthur, SHL
Using Assessment Tools
to Transform Your
Recruitment Delivery
2
with
© 2018 SHL and/or its affiliates. All rights reserved.
3
AWE - an organisation at the top of its field
© 2018 SHL and/or its affiliates. All rights reserved.
▪ Provide science and technology
services to the Defence sector
▪ Recruit highly specialised
technical staff
▪ Recruit administrators, production
staff, technicians
▪ Established graduate and
apprentice programmes
4
Apprentice recruitment - goals and challenges
© 2018 SHL and/or its affiliates. All rights reserved.
Recruit diverse
new talent
Expand beyond
traditional applicant
pools
Bring in fresh talent
Maintain diversity and
inclusion
Maintain quality
of hire
Identify best fit
candidates for the role
Accurately represent
the organisation and
its work
Allow people to make
serious decisions
about their career
choice
Improve efficiency
Reduce direct and
indirect recruitment
costs
Maximise return on
recruiter time
Minimise candidate
drop-out
5
Recruiting diverse new talent
How to attract from a wider pool?
With greater appeal to a (mostly) young
audience?
While offering an engaging candidate
experience?
© 2018 SHL and/or its affiliates. All rights reserved.
New recruitment brand
New attraction strategies
Updated recruitment website
More innovative, more interactive
process
6
Maintaining quality of hire - becoming Talent Advisors
Bring as much as possible back in-
house
Recruiters become Talent
Advisors – partners to the
organisation, not order takers
Training and development to build
the Talent Advisor skills and
mindset
© 2018 SHL and/or its affiliates. All rights reserved.
Talent
Advisor
Functional
expertise
Advising
with
influence
Building
business
acumen
7
Quality of hire and efficiency - innovative assessment
Accessible, intuitive mobile interface to
guide candidates
‘Attractive’ branding and images
Interactive realistic job preview with
personal feedback
Situational judgement test (SJT) for
validity, fairness and candidate-
friendliness
Supports diversity and inclusion
© 2018 SHL and/or its affiliates. All rights reserved.
8
SHL’s Precise Fit assessment platform
© 2018 SHL and/or its affiliates. All rights reserved.
Job Guide Job Preview AssessmentFeedback
9
Achieving impressive outcomes and results
© 2018 SHL and/or its affiliates. All rights reserved.
Recruit diverse
new talent
✓ Wider candidate
pool
✓ Positive candidate
feedback
✓ No significant
adverse impact at
assessment stage
✓ (Females have
slightly higher pass
rate)
Maintain quality
of hire
✓ Realistic preview of
the role
✓ Fair and valid
assessments
✓ Better quality
candidates at
interview
Improve efficiency
✓ Investments in
brand, website,
assessment and
attraction have
improved process
yet cost-neutral
✓ Greater efficiency
and savings on
agency spend have
matched the initial
investment
10
Next steps and future initiatives
Rolling out the approach to other
higher-volume roles
Review of ATS and integrating the
workflow
An even more efficient ‘hands free’
operation – freeing up more recruiter
time
Review of interview and assessment
day stages
Further evaluation of candidate
experience and diversity, including
neurodiversity
© 2018 SHL and/or its affiliates. All rights reserved.
11
Enable and empower the team – be
advisors to the organisation
Start with the needs of the candidate
pool and work backwards
Use technology to encourage
interaction – make it a two-way process
Practical take-away lessons
© 2018 SHL and/or its affiliates. All rights reserved.
Thank You
Dunstan Arthur
Practice Director, SHL
+44 (0)7807 341 333
dunstan.arthur@shl.com
© 2018 SHL and/or its affiliates. All rights reserved.

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#FIRMday London 26th April 2018 - SHL: Early Careers recruitment – how to get it right?

  • 1. © 2018 SHL and/or its affiliates. All rights reserved. Dunstan Arthur, SHL Using Assessment Tools to Transform Your Recruitment Delivery
  • 2. 2 with © 2018 SHL and/or its affiliates. All rights reserved.
  • 3. 3 AWE - an organisation at the top of its field © 2018 SHL and/or its affiliates. All rights reserved. ▪ Provide science and technology services to the Defence sector ▪ Recruit highly specialised technical staff ▪ Recruit administrators, production staff, technicians ▪ Established graduate and apprentice programmes
  • 4. 4 Apprentice recruitment - goals and challenges © 2018 SHL and/or its affiliates. All rights reserved. Recruit diverse new talent Expand beyond traditional applicant pools Bring in fresh talent Maintain diversity and inclusion Maintain quality of hire Identify best fit candidates for the role Accurately represent the organisation and its work Allow people to make serious decisions about their career choice Improve efficiency Reduce direct and indirect recruitment costs Maximise return on recruiter time Minimise candidate drop-out
  • 5. 5 Recruiting diverse new talent How to attract from a wider pool? With greater appeal to a (mostly) young audience? While offering an engaging candidate experience? © 2018 SHL and/or its affiliates. All rights reserved. New recruitment brand New attraction strategies Updated recruitment website More innovative, more interactive process
  • 6. 6 Maintaining quality of hire - becoming Talent Advisors Bring as much as possible back in- house Recruiters become Talent Advisors – partners to the organisation, not order takers Training and development to build the Talent Advisor skills and mindset © 2018 SHL and/or its affiliates. All rights reserved. Talent Advisor Functional expertise Advising with influence Building business acumen
  • 7. 7 Quality of hire and efficiency - innovative assessment Accessible, intuitive mobile interface to guide candidates ‘Attractive’ branding and images Interactive realistic job preview with personal feedback Situational judgement test (SJT) for validity, fairness and candidate- friendliness Supports diversity and inclusion © 2018 SHL and/or its affiliates. All rights reserved.
  • 8. 8 SHL’s Precise Fit assessment platform © 2018 SHL and/or its affiliates. All rights reserved. Job Guide Job Preview AssessmentFeedback
  • 9. 9 Achieving impressive outcomes and results © 2018 SHL and/or its affiliates. All rights reserved. Recruit diverse new talent ✓ Wider candidate pool ✓ Positive candidate feedback ✓ No significant adverse impact at assessment stage ✓ (Females have slightly higher pass rate) Maintain quality of hire ✓ Realistic preview of the role ✓ Fair and valid assessments ✓ Better quality candidates at interview Improve efficiency ✓ Investments in brand, website, assessment and attraction have improved process yet cost-neutral ✓ Greater efficiency and savings on agency spend have matched the initial investment
  • 10. 10 Next steps and future initiatives Rolling out the approach to other higher-volume roles Review of ATS and integrating the workflow An even more efficient ‘hands free’ operation – freeing up more recruiter time Review of interview and assessment day stages Further evaluation of candidate experience and diversity, including neurodiversity © 2018 SHL and/or its affiliates. All rights reserved.
  • 11. 11 Enable and empower the team – be advisors to the organisation Start with the needs of the candidate pool and work backwards Use technology to encourage interaction – make it a two-way process Practical take-away lessons © 2018 SHL and/or its affiliates. All rights reserved.
  • 12. Thank You Dunstan Arthur Practice Director, SHL +44 (0)7807 341 333 dunstan.arthur@shl.com © 2018 SHL and/or its affiliates. All rights reserved.