This document summarizes several technology trends for 2023, including AI/ML, blockchain, IoT, the metaverse, cyber security, and more. It discusses how these trends apply to areas like e-commerce, mobile app design and adoption, digital marketing, CRM, analytics, cloud computing, data science, OTT apps, low code platforms, cyber security, DevOps, and the metaverse. The document is a guide to the top technology trends for 2023 from the perspective of Fireflylabz.

1. Technology Trends
A view from Fireflylabz

2. Top
Trends
2023
AI/ML BLOCKCHAIN
IOT
METAVERSE
CYBER SECURITY
SUPER APPS
RPA
SUSTAINABILITY
QUANTUM COMPUTING

3. ChatGPT
Trending…
Generating Text Question Answering
Text classification
Language Translation Text Summarization
Dialogue Generation
Automate Customer Service
Automate Interviews
How to
utilize
ChatGPT
ChatGPT is
capable of
Virtual Assistant
Answer FAQs
Reporting
Automate Tasks

4. E Commerce Trends
Payments/Wallets
Voice Shopping
D2C/Social
Commerce
Localization
One Click order
AI/Chatbot
Push Notifications
AR & VR
info@fireflylabz.com
A Digital Startup

5. Mobile App Design Trends
info@fireflylabz.com
02
06
08
04
01
05
07
03
Face ID/
No Password
In App
Guestures
Illustrations, Fonts
& Futuristic Colors
Motion: Video
& Animation
Transparent elements
& Dark Mode
Chatbot &
Conversational UI
Augmented Reality
in UI Design
Gradients, Shapes

6. Mobile App Adoption Trends
230 billion
Global app downloads
User spent
4.8 hours on their mobile device 54% of web traffic
comes from mobile
32% increase in time spent watching video
streaming apps since pre-pandemic levels
21%of Millennials
open an app 50+ times
per day
App crashes cause 71% of uninstalls
70% abandon an app
because it takes too long to load
92% will be using
voice assistants
71% users churn
within the first 90 days
of downloading an app
90% of mobile internet time
is spent in apps

7. Digital Marketing Trends
01
02
03
04
05
06
07
Omni Channel Marketing
Metaverse & AR/VR
Mobile & Social Media
ESG /CSR/Non Profit Out reach
Personalization
Video Marketing/Live Stream
Voice Search/Zero Click Search

8. CRM Trends
Self Service CRM
Social CRM
Customer Experience
(including Voice & Conversational AI)
Personalization
Mobile CRM
Integration
Role of AI
Data & Automation

9. Analytics Trends
DATA CENTRIC AI DATA FABRIC ANALYTICS OPS
COMPOSABLE DATA
ANALYTICS
DATA
DEMOCRATIZATION

10. Easily
Manegeable
Less Cost
24*7
Availability
Flexible Security
SAAS PAAS IAAS
Cloud
Computing Consume it Build on it Move to it
Market place
On Demand CRM,
eMail, ERP etc
App Development &
Operating
Environment
Key Benefits
Virtual Platform ,
Operating Environment
Networking & Storage
Public
Cloud
Private
Cloud
Hybrid
Cloud
Community
Cloud

11. World of Metaverse
Digital Currency
NFT
Gaming Shopping
NLP
Infra
Human Interface

12. Data Science Trends
02
06
08
04
01
05
07
03
Top Tech
Cloud Based AI
& Data
Predictive Analytics
Actionable
Data & Insights
Data Driven CX
Blockchain in
Data Science
Hyper
Automation
Generative AI
Automation of
Data cleansing

13. OTT App Trends
info@fireflylabz.com
02
06
08
04
01
05
07
03
Connected TV
Smart TV
Content is
King
Analytics &
Personalization
Subscription & Hybrid
revenue Models
Content Fragmentation
& Localization
5G will change the
game
Audio Streaming
becomes Popular
Immersive
Streaming
Top
OTT Platforms

14. Low Code Platforms
02
06
08
04
01
05
07
03
Top Platforms
Low Code
Out of the
Box(OOTB)
Drag &
Drop
Lower TCO
Resuability
Security
Integration
Capabilities
Faster time to
market
Scalability

15. Cyber security Trends
Mobile is the
new target
Potential of
AI/ML
Digital Supply
Chain Risk
Cybersecurity
regulations
Cloud Security
is vital
Ransomware
threats
IOT Vulnerabilties
Automated
Phising
info@fireflylabz.com
A Digital Startup

16. DevOps Trends
Cloud Based DevOps
Serverless Architecture
Hybrid By Design
Role of AI &
Automation
DevsecOps
Adoption
Infrastructure
as Code (IAC)
GitOps becoming
Normal
Kubernetes
Testing with Chaos
Engineering
Low Code Platforms

17. To Collaborate
Contact us at
info@fireflylabz.com