SlideShare a Scribd company logo

SharePoint Saturday Warsaw - Conversational AI applications in Microsoft Teams

Thomas Gölles
Thomas Gölles
Thomas GöllesHead of Modern Workplace Solutions | Microsoft Office Servers and Services MVP at SOLVION information management GmbH

While every team is unique, one thing that is consistent is that every team will need a variety of apps and tools to get their work done. Since there is no such thing as a universal tool for work, the extensibility of the Teams platform delivers a universal hub for teamwork to infuse all those tools, together. This session will guide you through the development lifecycle of a chatbot built for Microsoft Teams to enrich your collaboration and communication experience. Basic design guidelines paired with working examples and real-world demos will help you understand the principles of designing conversational AI apps that fit into your hub for teamwork. Expect a lot of ideas, concepts and demos and less code.

SharePoint Saturday Warsaw - Conversational AI applications in Microsoft Teams

1 of 42
Download to read offline
06.04.2019
#
2019
#
Conversational AI applications in
Microsoft Teams
06.04.2019
#
Sponsors and Partners
ABOUT US
THOMAS GÖLLES
MICROSOFT MVP (O365)
SOLVION
https://thomy.tech
@thomyg
Head of Modern Workplace Solutions
Graz, Austria
STEPHAN BISSER
MICROSOFT MVP (AI)
SOLVION
https://www.cloudguy.pro
@cloudguy_pro
Technical Lead
Graz, Austria
SharePoint Saturday Warsaw - Conversational AI applications in Microsoft Teams
DEFINITION
Source: http://www.boredpanda.com/fast-food-ads-vs-reality/

Recommended

SharePoint Saturday Belgium 2019 Unite your modern workplace with microsofst...
SharePoint Saturday Belgium 2019  Unite your modern workplace with microsofst...SharePoint Saturday Belgium 2019  Unite your modern workplace with microsofst...
SharePoint Saturday Belgium 2019 Unite your modern workplace with microsofst...Thomas Gölles
 
Conversational AI 101-The Ecosystem at a Glance
Conversational AI 101-The Ecosystem at a GlanceConversational AI 101-The Ecosystem at a Glance
Conversational AI 101-The Ecosystem at a GlanceCapital Numbers
 
Webinar - Building a ChatBot using IBM Watson Conversation Service
Webinar - Building a ChatBot using IBM Watson Conversation ServiceWebinar - Building a ChatBot using IBM Watson Conversation Service
Webinar - Building a ChatBot using IBM Watson Conversation ServiceThirdEye Data
 
The Ultimate Guide to Implementing Conversational AI
The Ultimate Guide to Implementing Conversational AIThe Ultimate Guide to Implementing Conversational AI
The Ultimate Guide to Implementing Conversational AICeline Rayner
 
SharePoint Saturday Helsinki 2019 - Unite your Modern Workplace with Microsof...
SharePoint Saturday Helsinki 2019 - Unite your Modern Workplace with Microsof...SharePoint Saturday Helsinki 2019 - Unite your Modern Workplace with Microsof...
SharePoint Saturday Helsinki 2019 - Unite your Modern Workplace with Microsof...Thomas Gölles
 
Chatbots and automation in the digital workplace
Chatbots and automation in the digital workplaceChatbots and automation in the digital workplace
Chatbots and automation in the digital workplaceSam Marshall
 

More Related Content

What's hot

Conversational AI - 2020
Conversational AI - 2020Conversational AI - 2020
Conversational AI - 2020Palni/Smartbots
 
Clever data: building a chatbot from your database
Clever data: building a chatbot from your databaseClever data: building a chatbot from your database
Clever data: building a chatbot from your databaseLuis Beltran
 
Conversational AI– Beyond the chatbot hype
 Conversational AI– Beyond the chatbot hype Conversational AI– Beyond the chatbot hype
Conversational AI– Beyond the chatbot hypeNUS-ISS
 
Conversational AI for Finance
Conversational AI for FinanceConversational AI for Finance
Conversational AI for FinanceChatbots Paris
 
#BeBot Meetup - Chatbots & LUIS by Nick Trogh (Microsoft)
#BeBot Meetup - Chatbots & LUIS by Nick Trogh (Microsoft)#BeBot Meetup - Chatbots & LUIS by Nick Trogh (Microsoft)
#BeBot Meetup - Chatbots & LUIS by Nick Trogh (Microsoft)Faction XYZ
 
Conversational ai, conversational ui
Conversational ai, conversational uiConversational ai, conversational ui
Conversational ai, conversational uiRabeb Othmani
 
Voicebot: i Chatbot crescono e imparano a parlare
Voicebot: i Chatbot crescono e imparano a parlareVoicebot: i Chatbot crescono e imparano a parlare
Voicebot: i Chatbot crescono e imparano a parlarePaolo Montrasio
 
IBM Watson Assistant - Build Chatbot and Deploy to Slack
IBM Watson Assistant - Build Chatbot and Deploy to SlackIBM Watson Assistant - Build Chatbot and Deploy to Slack
IBM Watson Assistant - Build Chatbot and Deploy to SlackUpkar Lidder
 
PDCConf2021 - Serverless WhatsApp Chatbot with Azure AI.pptx
PDCConf2021 - Serverless WhatsApp Chatbot with Azure AI.pptxPDCConf2021 - Serverless WhatsApp Chatbot with Azure AI.pptx
PDCConf2021 - Serverless WhatsApp Chatbot with Azure AI.pptxLuis Beltran
 
Building an AI Assistant Factory - Rasa Summit 2021
Building an AI Assistant Factory - Rasa Summit 2021Building an AI Assistant Factory - Rasa Summit 2021
Building an AI Assistant Factory - Rasa Summit 2021Rasa Technologies
 
MR + AI: Machine Learning for Language in HoloLens & VR Apps
MR + AI: Machine Learning for Language in HoloLens & VR AppsMR + AI: Machine Learning for Language in HoloLens & VR Apps
MR + AI: Machine Learning for Language in HoloLens & VR AppsNick Landry
 
Beyond The Hype: Contact Center AI That Works
Beyond The Hype: Contact Center AI That WorksBeyond The Hype: Contact Center AI That Works
Beyond The Hype: Contact Center AI That WorksNicolas Rodriguez
 
Digital Revolution in Communications
Digital Revolution in CommunicationsDigital Revolution in Communications
Digital Revolution in CommunicationsMarco
 
The near future for artificial intelligence and conversation bots
The near future for artificial intelligence and conversation botsThe near future for artificial intelligence and conversation bots
The near future for artificial intelligence and conversation botsPieter Rahier
 
6 months of experimentation with bots
6 months of experimentation with bots6 months of experimentation with bots
6 months of experimentation with botsChatbots Paris
 
The Age of Conversational Agents
The Age of Conversational AgentsThe Age of Conversational Agents
The Age of Conversational AgentsFaction XYZ
 
Chatbot Revolution: Exploring Opportunities, Use Cases, & Bot Design
Chatbot Revolution: Exploring Opportunities, Use Cases, & Bot DesignChatbot Revolution: Exploring Opportunities, Use Cases, & Bot Design
Chatbot Revolution: Exploring Opportunities, Use Cases, & Bot DesignStefan Kojouharov
 

What's hot (20)

Conversational AI - 2020
Conversational AI - 2020Conversational AI - 2020
Conversational AI - 2020
 
Clever data: building a chatbot from your database
Clever data: building a chatbot from your databaseClever data: building a chatbot from your database
Clever data: building a chatbot from your database
 
Conversational AI– Beyond the chatbot hype
 Conversational AI– Beyond the chatbot hype Conversational AI– Beyond the chatbot hype
Conversational AI– Beyond the chatbot hype
 
Conversational AI for Finance
Conversational AI for FinanceConversational AI for Finance
Conversational AI for Finance
 
#BeBot Meetup - Chatbots & LUIS by Nick Trogh (Microsoft)
#BeBot Meetup - Chatbots & LUIS by Nick Trogh (Microsoft)#BeBot Meetup - Chatbots & LUIS by Nick Trogh (Microsoft)
#BeBot Meetup - Chatbots & LUIS by Nick Trogh (Microsoft)
 
Conversational ai, conversational ui
Conversational ai, conversational uiConversational ai, conversational ui
Conversational ai, conversational ui
 
Voicebot: i Chatbot crescono e imparano a parlare
Voicebot: i Chatbot crescono e imparano a parlareVoicebot: i Chatbot crescono e imparano a parlare
Voicebot: i Chatbot crescono e imparano a parlare
 
Watson Assistant
Watson AssistantWatson Assistant
Watson Assistant
 
Dialogflow
DialogflowDialogflow
Dialogflow
 
Dialogflow
DialogflowDialogflow
Dialogflow
 
IBM Watson Assistant - Build Chatbot and Deploy to Slack
IBM Watson Assistant - Build Chatbot and Deploy to SlackIBM Watson Assistant - Build Chatbot and Deploy to Slack
IBM Watson Assistant - Build Chatbot and Deploy to Slack
 
PDCConf2021 - Serverless WhatsApp Chatbot with Azure AI.pptx
PDCConf2021 - Serverless WhatsApp Chatbot with Azure AI.pptxPDCConf2021 - Serverless WhatsApp Chatbot with Azure AI.pptx
PDCConf2021 - Serverless WhatsApp Chatbot with Azure AI.pptx
 
Building an AI Assistant Factory - Rasa Summit 2021
Building an AI Assistant Factory - Rasa Summit 2021Building an AI Assistant Factory - Rasa Summit 2021
Building an AI Assistant Factory - Rasa Summit 2021
 
MR + AI: Machine Learning for Language in HoloLens & VR Apps
MR + AI: Machine Learning for Language in HoloLens & VR AppsMR + AI: Machine Learning for Language in HoloLens & VR Apps
MR + AI: Machine Learning for Language in HoloLens & VR Apps
 
Beyond The Hype: Contact Center AI That Works
Beyond The Hype: Contact Center AI That WorksBeyond The Hype: Contact Center AI That Works
Beyond The Hype: Contact Center AI That Works
 
Digital Revolution in Communications
Digital Revolution in CommunicationsDigital Revolution in Communications
Digital Revolution in Communications
 
The near future for artificial intelligence and conversation bots
The near future for artificial intelligence and conversation botsThe near future for artificial intelligence and conversation bots
The near future for artificial intelligence and conversation bots
 
6 months of experimentation with bots
6 months of experimentation with bots6 months of experimentation with bots
6 months of experimentation with bots
 
The Age of Conversational Agents
The Age of Conversational AgentsThe Age of Conversational Agents
The Age of Conversational Agents
 
Chatbot Revolution: Exploring Opportunities, Use Cases, & Bot Design
Chatbot Revolution: Exploring Opportunities, Use Cases, & Bot DesignChatbot Revolution: Exploring Opportunities, Use Cases, & Bot Design
Chatbot Revolution: Exploring Opportunities, Use Cases, & Bot Design
 

Similar to SharePoint Saturday Warsaw - Conversational AI applications in Microsoft Teams

SharePoint Saturday Belgium 2018 A 21st century lunch bell
SharePoint Saturday Belgium 2018 A 21st century lunch bellSharePoint Saturday Belgium 2018 A 21st century lunch bell
SharePoint Saturday Belgium 2018 A 21st century lunch bellThomas Gölles
 
Enterprise Content Sharing Bots & AI
Enterprise Content Sharing Bots & AIEnterprise Content Sharing Bots & AI
Enterprise Content Sharing Bots & AISam Fernando
 
Solvion Trendwerkstatt - Microsoft Azure + Bots
Solvion Trendwerkstatt - Microsoft Azure + BotsSolvion Trendwerkstatt - Microsoft Azure + Bots
Solvion Trendwerkstatt - Microsoft Azure + BotsHolzerKerstin
 
Microsoft Teams Development - Conversational AI
Microsoft Teams Development - Conversational AIMicrosoft Teams Development - Conversational AI
Microsoft Teams Development - Conversational AIThomas Gölles
 
AI at Microsoft for HEC
AI at Microsoft for HECAI at Microsoft for HEC
AI at Microsoft for HECAlex Danvy
 
Microsoft teams & bot framework - A developer's perspective
Microsoft teams & bot framework - A developer's perspectiveMicrosoft teams & bot framework - A developer's perspective
Microsoft teams & bot framework - A developer's perspectiveThomas Gölles
 
Tour de France Azure PaaS 6/7 Ajouter de l'intelligence
Tour de France Azure PaaS 6/7 Ajouter de l'intelligenceTour de France Azure PaaS 6/7 Ajouter de l'intelligence
Tour de France Azure PaaS 6/7 Ajouter de l'intelligenceAlex Danvy
 
Microsoft + OpenAI: Recent Updates (Machine Learning 15minutes! Broadcast #74)
Microsoft + OpenAI: Recent Updates (Machine Learning 15minutes! Broadcast #74)Microsoft + OpenAI: Recent Updates (Machine Learning 15minutes! Broadcast #74)
Microsoft + OpenAI: Recent Updates (Machine Learning 15minutes! Broadcast #74)Naoki (Neo) SATO
 
Tech talk - Microsoft A.I.
Tech talk - Microsoft A.I.Tech talk - Microsoft A.I.
Tech talk - Microsoft A.I.Cheah Eng Soon
 
Designing XR Experiences with Speech & Natural Language Understanding in Unity
Designing XR Experiences with Speech & Natural Language Understandingin UnityDesigning XR Experiences with Speech & Natural Language Understandingin Unity
Designing XR Experiences with Speech & Natural Language Understanding in UnityNick Landry
 
Meetup Toulouse Microsoft Azure : Bâtir une solution IoT
Meetup Toulouse Microsoft Azure : Bâtir une solution IoTMeetup Toulouse Microsoft Azure : Bâtir une solution IoT
Meetup Toulouse Microsoft Azure : Bâtir une solution IoTAlex Danvy
 
Dynamics 365 Saturday Melbourne - AI & Bots with Dynamics
Dynamics 365 Saturday Melbourne - AI & Bots with Dynamics Dynamics 365 Saturday Melbourne - AI & Bots with Dynamics
Dynamics 365 Saturday Melbourne - AI & Bots with Dynamics Sam Fernando
 
Arya.ai artificial intelligence platform vinay kumar
Arya.ai   artificial intelligence platform  vinay kumarArya.ai   artificial intelligence platform  vinay kumar
Arya.ai artificial intelligence platform vinay kumarTechXpla
 
Borys Rybak “How to make your data smart with Artificial Intelligence and Mac...
Borys Rybak “How to make your data smart with Artificial Intelligence and Mac...Borys Rybak “How to make your data smart with Artificial Intelligence and Mac...
Borys Rybak “How to make your data smart with Artificial Intelligence and Mac...Lviv Startup Club
 
Microsoft chatbots - Conversations as a Platform
Microsoft chatbots - Conversations as a PlatformMicrosoft chatbots - Conversations as a Platform
Microsoft chatbots - Conversations as a PlatformKris van der Mast
 
Azure and Predix
Azure and PredixAzure and Predix
Azure and PredixAltoros
 
Building an IoT Massive Multiplayer Game in 60 Minutes - TechBash 2017
Building an IoT Massive Multiplayer Game in 60 Minutes - TechBash 2017Building an IoT Massive Multiplayer Game in 60 Minutes - TechBash 2017
Building an IoT Massive Multiplayer Game in 60 Minutes - TechBash 2017Eran Stiller
 

Similar to SharePoint Saturday Warsaw - Conversational AI applications in Microsoft Teams (20)

SharePoint Saturday Belgium 2018 A 21st century lunch bell
SharePoint Saturday Belgium 2018 A 21st century lunch bellSharePoint Saturday Belgium 2018 A 21st century lunch bell
SharePoint Saturday Belgium 2018 A 21st century lunch bell
 
Enterprise Content Sharing Bots & AI
Enterprise Content Sharing Bots & AIEnterprise Content Sharing Bots & AI
Enterprise Content Sharing Bots & AI
 
Solvion Trendwerkstatt - Microsoft Azure + Bots
Solvion Trendwerkstatt - Microsoft Azure + BotsSolvion Trendwerkstatt - Microsoft Azure + Bots
Solvion Trendwerkstatt - Microsoft Azure + Bots
 
Microsoft Teams Development - Conversational AI
Microsoft Teams Development - Conversational AIMicrosoft Teams Development - Conversational AI
Microsoft Teams Development - Conversational AI
 
AI at Microsoft for HEC
AI at Microsoft for HECAI at Microsoft for HEC
AI at Microsoft for HEC
 
Microsoft teams & bot framework - A developer's perspective
Microsoft teams & bot framework - A developer's perspectiveMicrosoft teams & bot framework - A developer's perspective
Microsoft teams & bot framework - A developer's perspective
 
Bots & Teams: el poder de Grayskull
Bots & Teams: el poder de GrayskullBots & Teams: el poder de Grayskull
Bots & Teams: el poder de Grayskull
 
Tour de France Azure PaaS 6/7 Ajouter de l'intelligence
Tour de France Azure PaaS 6/7 Ajouter de l'intelligenceTour de France Azure PaaS 6/7 Ajouter de l'intelligence
Tour de France Azure PaaS 6/7 Ajouter de l'intelligence
 
Microsoft + OpenAI: Recent Updates (Machine Learning 15minutes! Broadcast #74)
Microsoft + OpenAI: Recent Updates (Machine Learning 15minutes! Broadcast #74)Microsoft + OpenAI: Recent Updates (Machine Learning 15minutes! Broadcast #74)
Microsoft + OpenAI: Recent Updates (Machine Learning 15minutes! Broadcast #74)
 
Tech talk - Microsoft A.I.
Tech talk - Microsoft A.I.Tech talk - Microsoft A.I.
Tech talk - Microsoft A.I.
 
S+S Overview
S+S OverviewS+S Overview
S+S Overview
 
Designing XR Experiences with Speech & Natural Language Understanding in Unity
Designing XR Experiences with Speech & Natural Language Understandingin UnityDesigning XR Experiences with Speech & Natural Language Understandingin Unity
Designing XR Experiences with Speech & Natural Language Understanding in Unity
 
Meetup Toulouse Microsoft Azure : Bâtir une solution IoT
Meetup Toulouse Microsoft Azure : Bâtir une solution IoTMeetup Toulouse Microsoft Azure : Bâtir une solution IoT
Meetup Toulouse Microsoft Azure : Bâtir une solution IoT
 
Dynamics 365 Saturday Melbourne - AI & Bots with Dynamics
Dynamics 365 Saturday Melbourne - AI & Bots with Dynamics Dynamics 365 Saturday Melbourne - AI & Bots with Dynamics
Dynamics 365 Saturday Melbourne - AI & Bots with Dynamics
 
Arya.ai artificial intelligence platform vinay kumar
Arya.ai   artificial intelligence platform  vinay kumarArya.ai   artificial intelligence platform  vinay kumar
Arya.ai artificial intelligence platform vinay kumar
 
Borys Rybak “How to make your data smart with Artificial Intelligence and Mac...
Borys Rybak “How to make your data smart with Artificial Intelligence and Mac...Borys Rybak “How to make your data smart with Artificial Intelligence and Mac...
Borys Rybak “How to make your data smart with Artificial Intelligence and Mac...
 
Microsoft & IoT
Microsoft & IoTMicrosoft & IoT
Microsoft & IoT
 
Microsoft chatbots - Conversations as a Platform
Microsoft chatbots - Conversations as a PlatformMicrosoft chatbots - Conversations as a Platform
Microsoft chatbots - Conversations as a Platform
 
Azure and Predix
Azure and PredixAzure and Predix
Azure and Predix
 
Building an IoT Massive Multiplayer Game in 60 Minutes - TechBash 2017
Building an IoT Massive Multiplayer Game in 60 Minutes - TechBash 2017Building an IoT Massive Multiplayer Game in 60 Minutes - TechBash 2017
Building an IoT Massive Multiplayer Game in 60 Minutes - TechBash 2017
 

More from Thomas Gölles

Blazor + Bot Framework = a Microsoft Teams Platform Dream Team
Blazor + Bot Framework = a Microsoft Teams Platform Dream TeamBlazor + Bot Framework = a Microsoft Teams Platform Dream Team
Blazor + Bot Framework = a Microsoft Teams Platform Dream TeamThomas Gölles
 
Scottish Summit 2021 The Myth of a successful Teams rollout
Scottish Summit 2021 The Myth of a successful Teams rolloutScottish Summit 2021 The Myth of a successful Teams rollout
Scottish Summit 2021 The Myth of a successful Teams rolloutThomas Gölles
 
MCCCH Dez 2020 Meetup M365CLI Intro
MCCCH Dez 2020 Meetup M365CLI IntroMCCCH Dez 2020 Meetup M365CLI Intro
MCCCH Dez 2020 Meetup M365CLI IntroThomas Gölles
 
Collab daysbenelux2020 top 5 cognitive services for microsoft 365 - bisser go...
Collab daysbenelux2020 top 5 cognitive services for microsoft 365 - bisser go...Collab daysbenelux2020 top 5 cognitive services for microsoft 365 - bisser go...
Collab daysbenelux2020 top 5 cognitive services for microsoft 365 - bisser go...Thomas Gölles
 
Blazor in Microsoft Teams
Blazor in Microsoft TeamsBlazor in Microsoft Teams
Blazor in Microsoft TeamsThomas Gölles
 
Teams community day april 2020 microsoft teams as app platform thomas goelles
Teams community day april 2020 microsoft teams as app platform   thomas goellesTeams community day april 2020 microsoft teams as app platform   thomas goelles
Teams community day april 2020 microsoft teams as app platform thomas goellesThomas Gölles
 
ESPC Teams week Microsoft Teams & Bot Framework – a Developer’s Perspective
ESPC Teams week Microsoft Teams & Bot Framework – a Developer’s PerspectiveESPC Teams week Microsoft Teams & Bot Framework – a Developer’s Perspective
ESPC Teams week Microsoft Teams & Bot Framework – a Developer’s PerspectiveThomas Gölles
 
SPS Oslo : 10 things you should do with your O365 demo or dev tenant
SPS Oslo : 10 things you should do with your O365 demo or dev tenant SPS Oslo : 10 things you should do with your O365 demo or dev tenant
SPS Oslo : 10 things you should do with your O365 demo or dev tenant Thomas Gölles
 
Thrive 2019 Building intelligent bots for your modern workplace best practic...
Thrive 2019  Building intelligent bots for your modern workplace best practic...Thrive 2019  Building intelligent bots for your modern workplace best practic...
Thrive 2019 Building intelligent bots for your modern workplace best practic...Thomas Gölles
 
Chzech SharePoint Conference - intranets on share point and office365 - the g...
Chzech SharePoint Conference - intranets on share point and office365 - the g...Chzech SharePoint Conference - intranets on share point and office365 - the g...
Chzech SharePoint Conference - intranets on share point and office365 - the g...Thomas Gölles
 
Czech SharePoint Conference 2019 - 10 things you should do with your o365 dem...
Czech SharePoint Conference 2019 - 10 things you should do with your o365 dem...Czech SharePoint Conference 2019 - 10 things you should do with your o365 dem...
Czech SharePoint Conference 2019 - 10 things you should do with your o365 dem...Thomas Gölles
 
Communication Sites and the SharePoint Starter Kit
Communication Sites and the SharePoint Starter KitCommunication Sites and the SharePoint Starter Kit
Communication Sites and the SharePoint Starter KitThomas Gölles
 
Solvion Trend Werkstatt juni 2019 - Microsoft Teams
Solvion Trend Werkstatt juni 2019  - Microsoft TeamsSolvion Trend Werkstatt juni 2019  - Microsoft Teams
Solvion Trend Werkstatt juni 2019 - Microsoft TeamsThomas Gölles
 
SharePoint Saturday Brno 2019 Thomas Goelles - SPFx
SharePoint Saturday Brno 2019 Thomas Goelles - SPFxSharePoint Saturday Brno 2019 Thomas Goelles - SPFx
SharePoint Saturday Brno 2019 Thomas Goelles - SPFxThomas Gölles
 
SharePoint Saturday Brno 2019 Thomas Goelles
SharePoint Saturday Brno 2019 Thomas GoellesSharePoint Saturday Brno 2019 Thomas Goelles
SharePoint Saturday Brno 2019 Thomas GoellesThomas Gölles
 
North American Collaboration Summit 2019 Bisser, Gölles
North American Collaboration Summit 2019 Bisser, GöllesNorth American Collaboration Summit 2019 Bisser, Gölles
North American Collaboration Summit 2019 Bisser, GöllesThomas Gölles
 
O365 Meetup Seattle March 21st 2019
O365 Meetup Seattle March 21st 2019O365 Meetup Seattle March 21st 2019
O365 Meetup Seattle March 21st 2019Thomas Gölles
 
SharePoint Saturday Bremen - Unite your modern workplace with Microsoft's AI ...
SharePoint Saturday Bremen - Unite your modern workplace with Microsoft's AI ...SharePoint Saturday Bremen - Unite your modern workplace with Microsoft's AI ...
SharePoint Saturday Bremen - Unite your modern workplace with Microsoft's AI ...Thomas Gölles
 
Thrive conference - Customer scenarios cloud lunch bell
Thrive conference - Customer scenarios cloud lunch bellThrive conference - Customer scenarios cloud lunch bell
Thrive conference - Customer scenarios cloud lunch bellThomas Gölles
 
Thrive 2018 - Microsoft Teams a developer's perspective
Thrive 2018 - Microsoft Teams a developer's perspectiveThrive 2018 - Microsoft Teams a developer's perspective
Thrive 2018 - Microsoft Teams a developer's perspectiveThomas Gölles
 

More from Thomas Gölles (20)

Blazor + Bot Framework = a Microsoft Teams Platform Dream Team
Blazor + Bot Framework = a Microsoft Teams Platform Dream TeamBlazor + Bot Framework = a Microsoft Teams Platform Dream Team
Blazor + Bot Framework = a Microsoft Teams Platform Dream Team
 
Scottish Summit 2021 The Myth of a successful Teams rollout
Scottish Summit 2021 The Myth of a successful Teams rolloutScottish Summit 2021 The Myth of a successful Teams rollout
Scottish Summit 2021 The Myth of a successful Teams rollout
 
MCCCH Dez 2020 Meetup M365CLI Intro
MCCCH Dez 2020 Meetup M365CLI IntroMCCCH Dez 2020 Meetup M365CLI Intro
MCCCH Dez 2020 Meetup M365CLI Intro
 
Collab daysbenelux2020 top 5 cognitive services for microsoft 365 - bisser go...
Collab daysbenelux2020 top 5 cognitive services for microsoft 365 - bisser go...Collab daysbenelux2020 top 5 cognitive services for microsoft 365 - bisser go...
Collab daysbenelux2020 top 5 cognitive services for microsoft 365 - bisser go...
 
Blazor in Microsoft Teams
Blazor in Microsoft TeamsBlazor in Microsoft Teams
Blazor in Microsoft Teams
 
Teams community day april 2020 microsoft teams as app platform thomas goelles
Teams community day april 2020 microsoft teams as app platform   thomas goellesTeams community day april 2020 microsoft teams as app platform   thomas goelles
Teams community day april 2020 microsoft teams as app platform thomas goelles
 
ESPC Teams week Microsoft Teams & Bot Framework – a Developer’s Perspective
ESPC Teams week Microsoft Teams & Bot Framework – a Developer’s PerspectiveESPC Teams week Microsoft Teams & Bot Framework – a Developer’s Perspective
ESPC Teams week Microsoft Teams & Bot Framework – a Developer’s Perspective
 
SPS Oslo : 10 things you should do with your O365 demo or dev tenant
SPS Oslo : 10 things you should do with your O365 demo or dev tenant SPS Oslo : 10 things you should do with your O365 demo or dev tenant
SPS Oslo : 10 things you should do with your O365 demo or dev tenant
 
Thrive 2019 Building intelligent bots for your modern workplace best practic...
Thrive 2019  Building intelligent bots for your modern workplace best practic...Thrive 2019  Building intelligent bots for your modern workplace best practic...
Thrive 2019 Building intelligent bots for your modern workplace best practic...
 
Chzech SharePoint Conference - intranets on share point and office365 - the g...
Chzech SharePoint Conference - intranets on share point and office365 - the g...Chzech SharePoint Conference - intranets on share point and office365 - the g...
Chzech SharePoint Conference - intranets on share point and office365 - the g...
 
Czech SharePoint Conference 2019 - 10 things you should do with your o365 dem...
Czech SharePoint Conference 2019 - 10 things you should do with your o365 dem...Czech SharePoint Conference 2019 - 10 things you should do with your o365 dem...
Czech SharePoint Conference 2019 - 10 things you should do with your o365 dem...
 
Communication Sites and the SharePoint Starter Kit
Communication Sites and the SharePoint Starter KitCommunication Sites and the SharePoint Starter Kit
Communication Sites and the SharePoint Starter Kit
 
Solvion Trend Werkstatt juni 2019 - Microsoft Teams
Solvion Trend Werkstatt juni 2019  - Microsoft TeamsSolvion Trend Werkstatt juni 2019  - Microsoft Teams
Solvion Trend Werkstatt juni 2019 - Microsoft Teams
 
SharePoint Saturday Brno 2019 Thomas Goelles - SPFx
SharePoint Saturday Brno 2019 Thomas Goelles - SPFxSharePoint Saturday Brno 2019 Thomas Goelles - SPFx
SharePoint Saturday Brno 2019 Thomas Goelles - SPFx
 
SharePoint Saturday Brno 2019 Thomas Goelles
SharePoint Saturday Brno 2019 Thomas GoellesSharePoint Saturday Brno 2019 Thomas Goelles
SharePoint Saturday Brno 2019 Thomas Goelles
 
North American Collaboration Summit 2019 Bisser, Gölles
North American Collaboration Summit 2019 Bisser, GöllesNorth American Collaboration Summit 2019 Bisser, Gölles
North American Collaboration Summit 2019 Bisser, Gölles
 
O365 Meetup Seattle March 21st 2019
O365 Meetup Seattle March 21st 2019O365 Meetup Seattle March 21st 2019
O365 Meetup Seattle March 21st 2019
 
SharePoint Saturday Bremen - Unite your modern workplace with Microsoft's AI ...
SharePoint Saturday Bremen - Unite your modern workplace with Microsoft's AI ...SharePoint Saturday Bremen - Unite your modern workplace with Microsoft's AI ...
SharePoint Saturday Bremen - Unite your modern workplace with Microsoft's AI ...
 
Thrive conference - Customer scenarios cloud lunch bell
Thrive conference - Customer scenarios cloud lunch bellThrive conference - Customer scenarios cloud lunch bell
Thrive conference - Customer scenarios cloud lunch bell
 
Thrive 2018 - Microsoft Teams a developer's perspective
Thrive 2018 - Microsoft Teams a developer's perspectiveThrive 2018 - Microsoft Teams a developer's perspective
Thrive 2018 - Microsoft Teams a developer's perspective
 

Recently uploaded

Revolutionizing The Banking Industry: The Monzo Way
Revolutionizing The Banking Industry: The Monzo WayRevolutionizing The Banking Industry: The Monzo Way
Revolutionizing The Banking Industry: The Monzo WayProduct School
 
From eSIMs to iSIMs: It’s Inside the Manufacturing
From eSIMs to iSIMs: It’s Inside the ManufacturingFrom eSIMs to iSIMs: It’s Inside the Manufacturing
From eSIMs to iSIMs: It’s Inside the ManufacturingSoracom Global, Inc.
 
2024 February Patch Tuesday
2024 February Patch Tuesday2024 February Patch Tuesday
2024 February Patch TuesdayIvanti
 
Bringing nullability into existing code - dammit is not the answer.pptx
Bringing nullability into existing code - dammit is not the answer.pptxBringing nullability into existing code - dammit is not the answer.pptx
Bringing nullability into existing code - dammit is not the answer.pptxMaarten Balliauw
 
Power of 2024 - WITforce Odyssey.pptx.pdf
Power of 2024 - WITforce Odyssey.pptx.pdfPower of 2024 - WITforce Odyssey.pptx.pdf
Power of 2024 - WITforce Odyssey.pptx.pdfkatalinjordans1
 
Q1 Memory Fabric Forum: Intel Enabling Compute Express Link (CXL)
Q1 Memory Fabric Forum: Intel Enabling Compute Express Link (CXL)Q1 Memory Fabric Forum: Intel Enabling Compute Express Link (CXL)
Q1 Memory Fabric Forum: Intel Enabling Compute Express Link (CXL)Memory Fabric Forum
 
Artificial-Intelligence-in-Marketing-Data.pdf
Artificial-Intelligence-in-Marketing-Data.pdfArtificial-Intelligence-in-Marketing-Data.pdf
Artificial-Intelligence-in-Marketing-Data.pdfIsidro Navarro
 
Z-Wave Fan coil Thermostat Heltun_HE-HT01_User_Manual.pdf
Z-Wave Fan coil Thermostat Heltun_HE-HT01_User_Manual.pdfZ-Wave Fan coil Thermostat Heltun_HE-HT01_User_Manual.pdf
Z-Wave Fan coil Thermostat Heltun_HE-HT01_User_Manual.pdfDomotica daVinci
 
Microsoft Azure News - Feb 2024
Microsoft Azure News - Feb 2024Microsoft Azure News - Feb 2024
Microsoft Azure News - Feb 2024Daniel Toomey
 
Quinto Z-Wave Heltun_HE-RS01_User_Manual_B9AH.pdf
Quinto Z-Wave Heltun_HE-RS01_User_Manual_B9AH.pdfQuinto Z-Wave Heltun_HE-RS01_User_Manual_B9AH.pdf
Quinto Z-Wave Heltun_HE-RS01_User_Manual_B9AH.pdfDomotica daVinci
 
AI MODELS USAGE IN FINTECH PRODUCTS: PM APPROACH & BEST PRACTICES by Kasthuri...
AI MODELS USAGE IN FINTECH PRODUCTS: PM APPROACH & BEST PRACTICES by Kasthuri...AI MODELS USAGE IN FINTECH PRODUCTS: PM APPROACH & BEST PRACTICES by Kasthuri...
AI MODELS USAGE IN FINTECH PRODUCTS: PM APPROACH & BEST PRACTICES by Kasthuri...ISPMAIndia
 
Heltun_HE-RS01_User_Manual_B9AH.pdf
Heltun_HE-RS01_User_Manual_B9AH.pdfHeltun_HE-RS01_User_Manual_B9AH.pdf
Heltun_HE-RS01_User_Manual_B9AH.pdfMarielaL5
 
Manual Eurotronic Thermostatic Valve Comry Z-Wave
Manual Eurotronic Thermostatic Valve Comry Z-WaveManual Eurotronic Thermostatic Valve Comry Z-Wave
Manual Eurotronic Thermostatic Valve Comry Z-WaveDomotica daVinci
 
My self introduction to know others abut me
My self  introduction to know others abut meMy self  introduction to know others abut me
My self introduction to know others abut meManoj Prabakar B
 
Building Products That Think- Bhaskaran Srinivasan & Ashish Gupta
Building Products That Think- Bhaskaran Srinivasan & Ashish GuptaBuilding Products That Think- Bhaskaran Srinivasan & Ashish Gupta
Building Products That Think- Bhaskaran Srinivasan & Ashish GuptaISPMAIndia
 
Synergy in Leadership and Product Excellence: A Blueprint for Growth
Synergy in Leadership and Product Excellence: A Blueprint for GrowthSynergy in Leadership and Product Excellence: A Blueprint for Growth
Synergy in Leadership and Product Excellence: A Blueprint for GrowthProduct School
 
OTel Orientation_ How to Train Teams (OTel in Practice).pdf
OTel Orientation_ How to Train Teams (OTel in Practice).pdfOTel Orientation_ How to Train Teams (OTel in Practice).pdf
OTel Orientation_ How to Train Teams (OTel in Practice).pdfPaige Cruz
 
Q1 Memory Fabric Forum: Building Fast and Secure Chips with CXL IP
Q1 Memory Fabric Forum: Building Fast and Secure Chips with CXL IPQ1 Memory Fabric Forum: Building Fast and Secure Chips with CXL IP
Q1 Memory Fabric Forum: Building Fast and Secure Chips with CXL IPMemory Fabric Forum
 
Manual sensor Zigbee 3.0 MOES ZSS-X-PIRL-C
Manual  sensor Zigbee 3.0 MOES ZSS-X-PIRL-CManual  sensor Zigbee 3.0 MOES ZSS-X-PIRL-C
Manual sensor Zigbee 3.0 MOES ZSS-X-PIRL-CDomotica daVinci
 
Early Tech Adoption: Foolish or Pragmatic? - 17th ISACA South Florida WOW Con...
Early Tech Adoption: Foolish or Pragmatic? - 17th ISACA South Florida WOW Con...Early Tech Adoption: Foolish or Pragmatic? - 17th ISACA South Florida WOW Con...
Early Tech Adoption: Foolish or Pragmatic? - 17th ISACA South Florida WOW Con...Adrian Sanabria
 

Recently uploaded (20)

Revolutionizing The Banking Industry: The Monzo Way
Revolutionizing The Banking Industry: The Monzo WayRevolutionizing The Banking Industry: The Monzo Way
Revolutionizing The Banking Industry: The Monzo Way
 
From eSIMs to iSIMs: It’s Inside the Manufacturing
From eSIMs to iSIMs: It’s Inside the ManufacturingFrom eSIMs to iSIMs: It’s Inside the Manufacturing
From eSIMs to iSIMs: It’s Inside the Manufacturing
 
2024 February Patch Tuesday
2024 February Patch Tuesday2024 February Patch Tuesday
2024 February Patch Tuesday
 
Bringing nullability into existing code - dammit is not the answer.pptx
Bringing nullability into existing code - dammit is not the answer.pptxBringing nullability into existing code - dammit is not the answer.pptx
Bringing nullability into existing code - dammit is not the answer.pptx
 
Power of 2024 - WITforce Odyssey.pptx.pdf
Power of 2024 - WITforce Odyssey.pptx.pdfPower of 2024 - WITforce Odyssey.pptx.pdf
Power of 2024 - WITforce Odyssey.pptx.pdf
 
Q1 Memory Fabric Forum: Intel Enabling Compute Express Link (CXL)
Q1 Memory Fabric Forum: Intel Enabling Compute Express Link (CXL)Q1 Memory Fabric Forum: Intel Enabling Compute Express Link (CXL)
Q1 Memory Fabric Forum: Intel Enabling Compute Express Link (CXL)
 
Artificial-Intelligence-in-Marketing-Data.pdf
Artificial-Intelligence-in-Marketing-Data.pdfArtificial-Intelligence-in-Marketing-Data.pdf
Artificial-Intelligence-in-Marketing-Data.pdf
 
Z-Wave Fan coil Thermostat Heltun_HE-HT01_User_Manual.pdf
Z-Wave Fan coil Thermostat Heltun_HE-HT01_User_Manual.pdfZ-Wave Fan coil Thermostat Heltun_HE-HT01_User_Manual.pdf
Z-Wave Fan coil Thermostat Heltun_HE-HT01_User_Manual.pdf
 
Microsoft Azure News - Feb 2024
Microsoft Azure News - Feb 2024Microsoft Azure News - Feb 2024
Microsoft Azure News - Feb 2024
 
Quinto Z-Wave Heltun_HE-RS01_User_Manual_B9AH.pdf
Quinto Z-Wave Heltun_HE-RS01_User_Manual_B9AH.pdfQuinto Z-Wave Heltun_HE-RS01_User_Manual_B9AH.pdf
Quinto Z-Wave Heltun_HE-RS01_User_Manual_B9AH.pdf
 
AI MODELS USAGE IN FINTECH PRODUCTS: PM APPROACH & BEST PRACTICES by Kasthuri...
AI MODELS USAGE IN FINTECH PRODUCTS: PM APPROACH & BEST PRACTICES by Kasthuri...AI MODELS USAGE IN FINTECH PRODUCTS: PM APPROACH & BEST PRACTICES by Kasthuri...
AI MODELS USAGE IN FINTECH PRODUCTS: PM APPROACH & BEST PRACTICES by Kasthuri...
 
Heltun_HE-RS01_User_Manual_B9AH.pdf
Heltun_HE-RS01_User_Manual_B9AH.pdfHeltun_HE-RS01_User_Manual_B9AH.pdf
Heltun_HE-RS01_User_Manual_B9AH.pdf
 
Manual Eurotronic Thermostatic Valve Comry Z-Wave
Manual Eurotronic Thermostatic Valve Comry Z-WaveManual Eurotronic Thermostatic Valve Comry Z-Wave
Manual Eurotronic Thermostatic Valve Comry Z-Wave
 
My self introduction to know others abut me
My self  introduction to know others abut meMy self  introduction to know others abut me
My self introduction to know others abut me
 
Building Products That Think- Bhaskaran Srinivasan & Ashish Gupta
Building Products That Think- Bhaskaran Srinivasan & Ashish GuptaBuilding Products That Think- Bhaskaran Srinivasan & Ashish Gupta
Building Products That Think- Bhaskaran Srinivasan & Ashish Gupta
 
Synergy in Leadership and Product Excellence: A Blueprint for Growth
Synergy in Leadership and Product Excellence: A Blueprint for GrowthSynergy in Leadership and Product Excellence: A Blueprint for Growth
Synergy in Leadership and Product Excellence: A Blueprint for Growth
 
OTel Orientation_ How to Train Teams (OTel in Practice).pdf
OTel Orientation_ How to Train Teams (OTel in Practice).pdfOTel Orientation_ How to Train Teams (OTel in Practice).pdf
OTel Orientation_ How to Train Teams (OTel in Practice).pdf
 
Q1 Memory Fabric Forum: Building Fast and Secure Chips with CXL IP
Q1 Memory Fabric Forum: Building Fast and Secure Chips with CXL IPQ1 Memory Fabric Forum: Building Fast and Secure Chips with CXL IP
Q1 Memory Fabric Forum: Building Fast and Secure Chips with CXL IP
 
Manual sensor Zigbee 3.0 MOES ZSS-X-PIRL-C
Manual  sensor Zigbee 3.0 MOES ZSS-X-PIRL-CManual  sensor Zigbee 3.0 MOES ZSS-X-PIRL-C
Manual sensor Zigbee 3.0 MOES ZSS-X-PIRL-C
 
Early Tech Adoption: Foolish or Pragmatic? - 17th ISACA South Florida WOW Con...
Early Tech Adoption: Foolish or Pragmatic? - 17th ISACA South Florida WOW Con...Early Tech Adoption: Foolish or Pragmatic? - 17th ISACA South Florida WOW Con...
Early Tech Adoption: Foolish or Pragmatic? - 17th ISACA South Florida WOW Con...
 

SharePoint Saturday Warsaw - Conversational AI applications in Microsoft Teams

  • 3. ABOUT US THOMAS GÖLLES MICROSOFT MVP (O365) SOLVION https://thomy.tech @thomyg Head of Modern Workplace Solutions Graz, Austria STEPHAN BISSER MICROSOFT MVP (AI) SOLVION https://www.cloudguy.pro @cloudguy_pro Technical Lead Graz, Austria
  • 9. 0 ≤ 𝑥 ≤ 1 EVERYTHING YOU SEE TODAY ... “Do I need an umbrella today?”
  • 11. “… At the moment computers have an advantage of speed, but they show no sign of intelligence. But computers roughly obey a version of Moore’s Law, which says that their speed and complexity double every eighteen months. …” This is not surprising because our present computers are less complex than the brain of an earthworm, a species not noted for its intellectual powers.
  • 15. 2000s: Mobile • Social • User download apps from App Stores The future: Conversations • Natural language between people and technology • Conversational canvas • Bots and agents • Conversational AI 1990s: Internet • Search • User “visits” websites 1980s: PC • Desktop The evolution of computers and IT
  • 16. • A new user interface paradigm • Exposes software services through conversational interface • In apps, browser and on IoT devices • Pro-active capabilities (Virtual Assistant etc.) • Bots CONVERSATIONAL AI Conversational AI is a subfield of artificial intelligence focused on producing natural and seamless conversations between humans and computers
  • 17. BOTS 101 “a computer program designed to have a conversation with a human being, especially over the internet” * * https://dictionary.cambridge.org/dictionary/english/chatbot
  • 18. • It’s one thing: it’s an app that performs an automated task • It solves the user’s needs in the quickest/easiest way compared to any other option... like an app, or a website BOTS 101
  • 19. • Automate routine work • Faster transactions • Introduce AI in a friendly way THE BUSINESS CASE FOR BOTS …
  • 20. MODERNIZING THE COMPANY FAQ Company info Departmental knowledge Troubleshooting/support + ++
  • 22. • Data - Aggregate and extract knowledge from non structured data • Architecture. The data and runtime hosted in your Azure subscription. • Data privacy and compliance. QnA data is hosted within your Azure compliance boundary. • Seamless chit-chat integration with personalities like: Profesional; Friend; Comic. • Azure Application Insights integration. QNAMAKER
  • 24. BOTS 101 { Your Code } REST Endpoint
  • 25. MICROSOFT BOT FRAMEWORK Users Direct Line Mail Bing kik Facebook Messenger Web Chat 3rd Party 3rd Slack GroupMe CortanaMicrosoft Teams Telegram Twilio (SMS) SkypeOffice 365 Channels Conversational AI Platform Functions BotWeb App Bot Bot Channels Registration Bot Service Types Bot Builder SDKs C# .NET SDK Java SDK*JavaScript SDK Python SDK* Cognitive ServicesVision Speech Search Language Knowledge Patterns & ConceptsRecognizers CardsMiddlewareState Dialogs HostingMicrosoft Azure On-premises Other Cloud Service Providers * still in preview
  • 28. MIDDLEWARE • 1st middleware object’s turn handler executes code before calling next. • 2nd middleware object’s turn handler executes code before calling next. • The bot’s turn handler executes and returns. • 2nd middleware object’s turn handler executes any remaining code before returning. • 1st middleware object’s turn handler executes any remaining code before returning. next() next() 1st middleware 2nd middleware Bot logic
  • 30. .BOT FILE With a .bot file, you can register services like: • Localhost local debugger endpoints • Azure Bot Service registrations. • LUIS.AI gives your bot the ability to communicate with people using natural language.. • QnA Maker Build, train and publish a simple question and answer bot based on FAQ URLs, structured documents or editorial content in minutes. • Dispatch models for dispatching across multiple services. • Azure Application Insights for insights and bot analytics. • Azure Blob Storage for bot state persistence. • Azure Cosmos DB - globally distributed, multi-model database service to persist bot state.
  • 31. Point of Interest Mail Automotive Custom Hospitality Conversation Skills (Customisable) APIs Productivity 1st/3rd Party Directory Tasks Calendar AI Capabilities Language Understanding Speech Vision QnA Knowledge Sources Manuals (PDF) Data Sources General Knowledge 3rd Party Assistants IoT Edge Devices Type Speak Tap User Input Adaptive Cards Channels Azure Bot Services Virtual Assistant Your Brand Your Personality Dialogs Language Model Virtual Assistant Your brand, your assistant
  • 32. • Text, with optional media attachments • Traditional chat, can contain media attachments (e.g., image, video, audio, file) • Input prompts • Suggested actions: Buttons, numbered items in a list, etc. • Rich cards, rendered as a list or carousel • Images, buttons, audio, animations, video, user sign-in, etc. • Hero | Audio | Animation | Thumbnail | Receipt | Sign In | Video | Adaptive | Purchase • Speech • Text-based chat using Speech Recognition & Synthesis (TTS) CONVERSATIONAL MECHANISMS
  • 35. • Machine learning-based service to build natural language into apps, bots, and IoT devices. Quickly create enterprise-ready, custom models that continuously improve. • New People and Geography entity recognizers • CLI tools and v4 SDK integration • CSA STAR, ISO 27001, ISO 27018, HIPAA and PCI DSS Compliance LANGUAGE UNDERSTANDING (LUIS) Always learning & improving Enterprise Grade, available worldwide
  • 36. LANGUAGE UNDERSTANDING EXAMPLE Book a hotel in Warsaw. Intent = BookHotel Entity = Warsaw
  • 37. LANGUAGE UNDERSTANDING EXAMPLE { "query": "Book a hotel in Warsaw.", "topScoringIntent": { "intent": "BookHotel", "score": 0.921233 }, "entities": [ { "entity":“Warsaw", "type": "Location", "startIndex": 10, "endIndex": 13, "score": 0.7615982 } ] }
  • 39. THE LIFECYCLE OF YOUR PROJECT Comprehensive framework for the lifecycle of your project Plan Build Test Publish Connect Evaluate Author Dialogs Design Cards Visualize Bot Builder SDK Cognitive Services Getting Started Templates Emulator​ Application Insights Conversation Transcripts DevOps Tools Azure BYO Web Host WebChat Cortana Skype, FB + Custom (DirectLine) Application Insights LUIS Suggestions
  • 40. DEMOS TILL THE END ;)
  • 41. FREE BOT WEBINAR – PLEASE GIVE FEEDBACK http://bit.ly/bot_webinar_feedback