3. Question:
Question:
Explain why communication in the
organizations is still not as effective as it
should be. You are required to explain
the reasons and ways to promote
effective communication in the
organizations.
NFMF
4. is act or the activity of conveying
information.
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5. is only can be achieved when there is a
mutual understanding between both
parties.
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15. It happens due to
manipulation of information.
The information will appear
more favorable to the
receiver.
The information is being
communicated through
many organizational levels.
NFMF
16. CEO
Manager
More levels
means there
are more
opportunities
for filtering to
Floor Manager occur.
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17. 1. Memo from CEO to Manager:
Today at 11 o’ clock there will be a total eclipse of the
sun. This is when the sun disappears behind the moon
for two minutes. As this is something that cannot be
seen every day, time will be allowed for employees to
view the eclipse in the parking lot. Staff should meet in
the lot at ten to eleven, when I will deliver a short
speech introducing the eclipse, and giving some
background information. Safety goggles will be made
available at a small cost.
NFMF
18. 2. Memo from Manager to Department Head:
Today at ten to eleven, all staff should meet in the car park.
This will be followed by a total eclipse of the sun, which will
appear for two minutes. For a moderate cost, this will be made
safe with goggles. The CEO will deliver a short speech
beforehand to give us all some information. This is not
something that can be seen every day.
NFMF
19. 3. Memo from Department Head to Floor Manager:
The CEO will today deliver a short speech to make the sun
disappear for two minutes in the form of an eclipse. This is
something that cannot be seen every day, so staff will meet in
the car park at ten or eleven. This will be safe, if you pay a
moderate cost.
NFMF
20. 4. Memo from Floor Manager to Supervisor:
Ten or eleven staff are to go to the car park, where the CEO
will make the sun disappear for two minutes. This doesn’t
happen every day. It will be safe and as usual, it will cost you.
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21. 5. Memo from Supervisor to Staff:
Some staff will go to the car park today to see the
CEO disappear. It is a pity this doesn’t happen
everyday!
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23. The way people interpret the information will
be different because they were
influenced by their emotion.
A person in anger might not able to think
rationally and it also caused complexity on
what are they trying to express in
communication.
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29. Too complex on organizational
structures and too many hierarchical
levels are not good sometimes.
Greater chances to loss or
tendency to misinterpret the massages.
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32. It is happen when the manager is
delivering too much of
information or instructions to his
subordinates.
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33. What are the results?
• subordinates got confuse
• perform their task in a wrong way
• Ignore, pass over, forget, or selectively
choose information
• stop communicating
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35. So,
How
to promote the effective
communication
in the organization?
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36. 5 ways
to promote an effective
communication
• By using feedback
• By effective listening
• By simplifying the language
• By controlling emotions
• By creating trust
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37. Ask for
Feedback!
the manager should ask his subordinates
whether they understand or not.
If not, make a clarification.
Be flexible!
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38. Other methods to ask for feedback:
Ask them to restate
the information.
Ask them personally.
Eg : Through e-mail.
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42. Do not interrupt when
a person is talking.
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43. Simplify your language!
Make the things simpler or easier or reduce
in complexity or extent.
Your idea only can be delivered
if both parties understood with the gist of
communication.
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44. Illustration:
The hospital administrator should use
understandable words when giving an
instruction because they are working
with different group of employee.
Again, jargon words should
be carefully used
by the manager.
NFMF
