Impact

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Impact

  1. 1. Impact assessment: the Ugly Defender Kieran Lamb Head of Library Services Fade Library Liverpool PCT
  2. 2. Why? <ul><li>Financial Downturn </li></ul><ul><li>New Line Manager </li></ul><ul><li>Performance Measurement </li></ul><ul><li>Folio Course </li></ul><ul><li>Helen’s M.A. </li></ul><ul><li>Curiosity </li></ul>
  3. 3. How? <ul><li>Two approaches: </li></ul><ul><ul><li>Annual Collection </li></ul></ul><ul><ul><ul><li>http://www.nesc.nhs.uk/e-learning__libraries/library__knowledge_resources/for_library_staff/library_impact_toolkit.aspx </li></ul></ul></ul><ul><ul><li>Continual Collection as service provided </li></ul></ul><ul><li>Current approach both! </li></ul><ul><li>Web forms using Wufoo for continual </li></ul>
  4. 4. <ul><li>Search </li></ul><ul><li>Training </li></ul><ul><li>Document Supply </li></ul><ul><li>Enquiries </li></ul><ul><li>Current Awareness </li></ul><ul><li>53 responses in the month since roll out </li></ul>What
  5. 5. The Form
  6. 6. The Form
  7. 7. The Form
  8. 8. The Results
  9. 9. <ul><li>Explained very clearly what to look at when critiquing research. Answered questions clearly and gave good explanations. Very useful in relation to course I am studying at JMLU </li></ul><ul><li>Speed and accuracy of search. fast understanding of what i wanted over the phone. Accessible service. </li></ul><ul><li>Perhaps suggested to me what terms may have produced more papers? </li></ul>The Story
  10. 10. Questions <ul><li>? </li></ul>

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