FORM FOR PROCESS RECORDING Name of interviewer: Name of person playing role: Date: Verbal content and intonation Nonverbal Content Reflection Interviewer  Hello Client Hi Interviewer  Hi my name is Christina. And your name is  Offer to shake hands Client  Carol Interviewer  Ok Hi Carol. Uhm I am the social worker here at the hospital. Your doctor has asked me to speak with you about some options you may have cause uh ah I was told that you were a teenager still and that you are pregnant. I was hoping to meet with you so I was hoping to meet with you to just discuss with you some options that you may have Is that the understanding that you had for today?  laughed nervously I was too worried about saying the right thing that I was talking faster then I was thinking Client  Yes it is  Seems unsure as to why here  I smiled to ease the tension Interviewer  Ok, so tell me a little bit about your self Client Oh like…. Interviewer Before you start let me clarify everything you say here is going to be between me and you. Unless of course you tell me that someone has been hurting you or you have plans to hurt someone else or yourself then I will have to report it. Otherwise what you say will be between me and you. I didn’t mean to interrupt you but I wanted to make sure that you understood that.  I should have let her finish and then mentioned this instead of interrupting Client  Ok I understood that.  Loosens up a little  Knows purpose of meeting so is relaxing Interviewer  So do you want to tell me a little bit about your situation, how old you are, where are you living right now? Client  Ok I’m 17 Interviewer  ok Client  I live with my girlfriend… Hesitant to talk about situation Interviewer  Ok Client  And uhm yeah we stay in an apartment.  Looking at hands instead of me  Can tell is unsure of what to tell me Interviewer  Ok so you guys stay in an apartment do you guys pay the rent or is there, is there someone older living in this apartment?  I should have asked a few more questions to clarify for myself, instead of jumping to conclusions Client  No my girlfriend is 35.  Quick to correct me Interviewer  Oh ok I guess I should have clarified that better. Uhm so does she, is she kind of helping you out right now or  fidgeting  I was not expecting this answer and should have been more anticipatory that this could be the situation Client  Yeah Interviewer  Uhm so you’re living with your girlfriend do you have any family around here or? Client  I have family but they disowned me when they found out I was gay.  Less defensive in body language  Must be becoming more comfortable Interviewer  Oh ok so they kind of said that you couldn’t come home or anything so then you ended up pregnant and then… Client  No I didn’t. Interviewer  Which came first, is what I’m trying to get at? Client  What me being gay or?  Unsure of what I was asking Interviewer  You coming out to your parents or being pregnant? .

1. FORM FOR PROCESS RECORDING
Name of interviewer:
Name of person playing role:
Date:
Verbal content and intonation
Nonverbal Content
Reflection
Interviewer
Hello
Client
Hi
Interviewer
Hi my name is Christina. And your name is
Offer to shake hands
Client
Carol
Interviewer
Ok Hi Carol. Uhm I am the social worker here at the hospital.
Your doctor has asked me to speak with you about some options
you may have cause uh ah I was told that you were a teenager
still and that you are pregnant. I was hoping to meet with you so
I was hoping to meet with you to just discuss with you some
options that you may have Is that the understanding that you
had for today?
laughed nervously

2. I was too worried about saying the right thing that I was talking
faster then I was thinking
Client
Yes it is
Seems unsure as to why here
I smiled to ease the tension
Interviewer
Ok, so tell me a little bit about your self
Client
Oh like….
Interviewer
Before you start let me clarify everything you say here is going
to be between me and you. Unless of course you tell me that
someone has been hurting you or you have plans to hurt
someone else or yourself then I will have to report it. Otherwise
what you say will be between me and you. I didn’t mean to
interrupt you but I wanted to make sure that you understood
that.
I should have let her finish and then mentioned this instead of
interrupting
Client
Ok I understood that.
Loosens up a little
Knows purpose of meeting so is relaxing
Interviewer
So do you want to tell me a little bit about your situation, how
old you are, where are you living right now?
Client
Ok I’m 17

3. Interviewer
ok
Client
I live with my girlfriend…
Hesitant to talk about situation
Interviewer
Ok
Client
And uhm yeah we stay in an apartment.
Looking at hands instead of me
Can tell is unsure of what to tell me
Interviewer
Ok so you guys stay in an apartment do you guys pay the rent
or is there, is there someone older living in this apartment?
I should have asked a few more questions to clarify for myself,
instead of jumping to conclusions
Client
No my girlfriend is 35.
Quick to correct me
Interviewer
Oh ok I guess I should have clarified that better. Uhm so does
she, is she kind of helping you out right now or
fidgeting
I was not expecting this answer and should have been more
anticipatory that this could be the situation
Client
Yeah

4. Interviewer
Uhm so you’re living with your girlfriend do you have any
family around here or?
Client
I have family but they disowned me when they found out I was
gay.
Less defensive in body language
Must be becoming more comfortable
Interviewer
Oh ok so they kind of said that you couldn’t come home or
anything so then you ended up pregnant and then…
Client
No I didn’t.
Interviewer
Which came first, is what I’m trying to get at?
Client

5. What me being gay or?
Unsure of what I was asking
Interviewer
You coming out to your parents or being pregnant?
Client
Uhm kind of like both.
Interviewer
Both?
Client
Yeah I was dating a guy and I told him I was kind of like
cheating on him with this woman and uhm he raped me.
Looking around at floor and room
May be nervous to disclose
Interviewer
Oh ok. So it wasn’t a consensual conception?
Was looking at notes instead of client
Didn’t react with empathy, kind of blew off the situation

6. Client
No.
Interviewer
Ok so have you uhm worked on, have you met with anybody to
discuss some of the things that have happened?
fidgeting
I realized that I had done this and am now unsure how to deal
with the topic
Client
No
Interviewer
Ok so have you been feeling is this something that you’re
depressed about? That you would maybe seek some other help
besides speaking with me about some issues that you might be
dealing with?
Client
Maybe, this is actually like the first time that I’ve talked to
anybody about this besides with my girlfriend
Must be more comfortable and trusting of me to disclose
information
Interviewer
Oh ok, right. Well I’m glad you feel that you can tell me this
information because obviously you told me that you’ve never

7. really talked to anybody about this. So thank you for trusting
me with this information. Uhm do you think maybe you would
want to seek some help to maybe deal with some of the feelings
you may be having right now?
Fidgeting again
Client
Like well, who do you think I would talk to, I can’t continue to
talk to you about this?
Looking at me like, what help are you?
Must be questioning why they are talking to me if I can’t help
Interviewer
I, I, I’m really willing to help you with this but I do know that
I’m not, I don’t have a degree in therapy, I I I’m not a licensed
therapist but I am more than willing to sit here and help you
discuss some issues but if you are having some deeper issues
with things it might be helpful to get another outside person to
talk to as well.
fidgeting
Not thinking before I speak, trying to avoid uncomfortable
silence, not finding the right words
Client
Ok and you could help me do that?
Looking down at floor
Interviewer
Yes I could help you get in touch with somebody that would be
better suited to discuss this but I am more than willing to help

8. you through your pregnancy to you know make sure you make
the right decisions about things.
relaxing
I don’t think I got my point across as well as I had hoped to
Client
Ok ok sounds good.
Small smile
Interviewer
Uhm so you’re living with your girlfriend right now, and we’re,
how far along pregnant are you?
Client
Four months
Interviewer
Four months. Are you planning on keeping the baby or?
Client
Yes we’re going to be a family.

9. Interviewer
Ok, well that’s so you’re not dealing with raising a child by
yourself because you are 17 and that would be pretty hard to do.
Are you still in school right now?
I need to take more time in asking my questions
Client
Yeah I’m in my last year.
Interviewer
Ok, are you planning on finishing then even after you have the
baby?
Client
Uh huh.
nodding
Interviewer
Ok I’m glad to hear that. Are you thinking about trying to go to
college after that or are you thinking that you’re going to get a
job and raise your child or?
Client
Uhm I’m thinking I want to go to college. I know it’ll be hard

10. but my baby is due around the summer time so I’ll probably
take that first semester off and maybe get back to school in the
spring.
Looking around the room
Maybe unsure how to answer the question. Is she answering
how she thinks I want her to?
Interviewer
Ok well I know that I can help you with that too. I can help you
to get the resources you need to maybe you know get enrolled in
college and to figure out what you are going to do and maybe
some help to you know get some child care and options and like
that while you attend school so you can fulfill that goal.
Client
Yeah that would be great. Yeah cause I don’t want to be totally
dependent upon my girlfriend to take care of me.
smiling
Interviewer
Yeah I understand you want to be independent in case you
know something happened that you would be able to take care
of your child.
Did I jump to a conclusion too soon
Client
Yeah.

11. Interviewer
Well I’m glad to hear that. I think our next step would be to set
up some future sessions and get you in touch with someone with
some therapy and we could maybe work on getting you the
topics about childcare and getting you enrolled in college.
Client
Ok yeah that sounds great.
smiling
Interviewer
Hopefully we’ll make sure to do that then.
Client
Ok thank you.
smiles
Process Recording Questions
1. How is school right now?
2. Can you tell me about your friends, what do you do for fun?
3. What would make school better for you?
4. How would you describe your classes, hard, boring, easy?
And what makes them that way?

12. 5. What do you like/dislike about school?
I had originally planned to do my process recording from the
viewpoint of a school social worker. As I met with my partner
and we worked on this, our topic changed and therefore my
questions were not valid.
Peer Review
Christina made use of many effective skills in her interview.
She also had a few areas that I identified that she could work on
for future interviews.
Christina did a good job of stating the purpose of our meeting in
the beginning. She clarified her role and the role that I had. She
also made sure to state that she was a mandated reporter but that
our conversation would otherwise be confidential.
Christina did a good job at listening to what I had to say and
relaying the information back to me by using paraphrasing. At
the same time she did a good job of maintaining her presence in
the interview, I felt that she was present the entire time that our
interaction was taking place.
Another good thing that Christina did was to recognize the
efforts I as the client had already made towards my situation as
well as identifying goals that could be of use to the client.
Also during the interview Christina did a good job at picking up
on the clues that I was throwing out that there may be more
going on besides my pregnancy that I wish to deal with.
She tried to build trust by stating to the client that she was glad
that the information was shared and made an agreement to work
on goals in the future.

13. Things that Christina may want to work on are as follows. She
should slow down the interview. She appeared to not want to
pause but to keep talking the entire time, rushing the interview.
It is ok to pause and take a moment to reflect on what is being
said.
Also Christina needs to work on not doubting her ability, as
what appeared to happen when she was discussing using another
source of help for therapy. She should have more confidence on
what she has to offer the client.
Also it is important for Christina not to make judgments or
assumptions, as she did when discussing the client’s
relationship with her girlfriend.
Personal Critique
After reviewing what was said during my interview as well as
what was mentioned in my peer review, I realize that I have
several things that I would like to work on in future interviews.
For example I feel that I rush things in my interviews, I do not
take time to pause and reflect on what it being said. I think I am
trying to avoid uncomfortable pauses and it is causing me to
stumble over my words or to not think if the appropriate words
that I am looking for. An example of this is when I am talking
about seeking therapy, what I meant to say is that I may not
have the expertise on this subject and instead it sounds like I am
doubting my ability to work with this client.
Another area that I feel I need to work on is my ability to
empathize with my client. I think I am afraid of being too
empathetic and using statements such as I understand, or I know
how you feel. Because of this I grazed over the statement of my
client mentioning that she had been raped and didn’t reply in
the most appropriate way.

14. Another area to work on would be the fact that I interrupted my
client in the beginning of our interview. I realized that I had
forgotten to mention confidentiality to my client. Instead of
letting her speak I interrupted her to make my point. I think this
may impinge upon my ability to build a relationship with my
client because it may make them feel that I am trying to stick to
an agenda instead of working with their problem.
I also think that I may need to be more culturally aware of
different relationships. I didn’t take into consideration that
when my client said girlfriend that this may mean someone
other than a friend. Had I maybe asked more questions to clarify
I would have avoided making this assumption. Although this did
not hinder my ability to relate it may have affected my
relationship because the client may not feel that I understand
her if I am not thinking in this way. I also think that maybe I
tried to take too much control of the situation and that maybe I
should have let the client come up with goals on her own. I
almost feel as if I tried to impose too many of my expectations
onto her.
I do think that I also had some effective skills in my interview.
I think that I did a good job of addressing the work that the
client has already done to improve her situation as well as
identify goals that could be worked upon. I also think that I did
a good job of getting my client to open up and let me know of
other concerns besides just the pregnancy that she may have
had, for example the goal of attending college. I do not feel that
I made too many drastic mistakes but the ones that I did make
are some that I can work on improving.