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Demystifying
 the Media

   March 11, 2009
The Hype Curve/Sanity Line




March 11, 2009               2
The Landscape:




It’s a Jungle Out
       There
Offline     Live


                 Network              SEO


                       Conversation




March 11, 2009                              4
The Search Engine Hub
                  It’s a News Source   It’s an Information Hub

                                                       Landing Page


                                                       Video content




                                                        Commerce


                                                       Press release


                                                     Blog/Media Review
Source: Hitwise




March 11, 2009                                                         5
What Are People Doing
                                   Monthly Time Spent in Hours:Minutes
                                                 4Q 2008

                              K2-11    T12-17    A18-24   A25-34   A35-44   A45-54   A55-64    A65+
On Traditional TV*            106:37   103:48    118:28   142:29   147:21   173:00   190:40   207:29

Watching Timeshifted TV*        5:11     4:24      5:01    10:50     9:44     8:31     7:54     3:58

Using the Internet**            5:19    11:27     13:00    28:15    38:40    37:06    33:39    26:29

Watching Video on
                                1:49     2:49      5:03     4:14     3:20     2:34     1:34     1:08
Internet**

Mobile Subscribers
Watching Video on a            n/a^^    6:38^^     2:53     3:42     3:37     2:53     2:10    n/a°°
Mobile Phone
                                    Key fact:
                          31% of Internet activity occurs
                    when consumers are also watching television
Source: The Nielsen Company




March 11, 2009                                                                                    6
What People AREN’T Doing
       The vast majority of consumers are not embracing the latest in web and
                            consumer electronic applications

                    Percentage that answered they spend zero hours per week on each of the following
                                               activities in a typical week

100%         91%
                            86%             83%              83%
                                                                             77%               75%
 80%
                                                                                                               67%               64%             63%
 60%

 40%

 20%

  0%
        Participating in a Watching videos Using a Web Writing blogs or Emailing from a      Playing video Reading blogs or   Participating in Listening to
          virtual world      on a mobile    camera and contributin g to         mobile     games on the go listening to       communities of Internet Radio
         (e.g., Second phone or other VoIP service              online       phone/mobie    (on a handheld    podcasts        interest on the
               Life)        mobile device (e.g., Skype) to references (e.g.,    device      game device or                     Internet (e.g.,
                                            see & talk to     Wikipedia)                        phone)                        Yahoo groups)
                                               family
                                          members/friends



Source: Accenture
March 11, 2009                                                                                                                                                7
Hello, Cold Water                             Reality

 Engage in the conversation or die!         Social media is a tactic


                                        When the content is appropriate
                 Web video is hot!

                                        Valuable direct & search engine
         The press release is dead
                                                    content

                                      A short-form, search-engine-friendly
    Blogging is about conversation        platform (Twitter is even shorter)

                                      You do…the customer is just louder
         The customer controls the
                                            (be ready to respond)
                 message

                                        Have your own network and the
                     Go viral
                                           right content…and luck

March 11, 2009                                                             8
Putting it
  all to
 Work
The Common Questions
                             What it’s good for
Topic                                                           What to consider

Blogs                        Short content, public response     Editorial focus (opinion, news)

Twitter                      Fresh, short content, networking   Small audience; early stage

Video                        Visual content                     Appropriate subject matter

Forums                       Customer service; feedback         Moderated; open discussions

Social Networking            Direct reach                       Proprietary, LinkedIn, Facebook?

Search engine optimization   Helping people find you            Optimize off-site content

Search engine marketing      Helping people find you            Advertise beyond sales

Public Relations             Raising awareness; reputation      Fragmented media; newsworthiness




March 11, 2009                                                                                     10
First, Drink the                              and Try it Out
• Google Adwords

• Blog, twitter, engage in forums

• LinkedIn or Facebook Groups

• Try video on video sites, blogs, Facebook

• New widgets on your blog

• Ask around, get feedback




                        www.go2web20.net
March 11, 2009                                                 11
Research
• Do an online survey                           Survey Suggestions
                                    Ask open-ended questions followed by
• Hold a focus group or interview   multiple choice
  them by phone                     1.   What they search for and why
• Engage online audiences in        2.   What they click on (text, video etc)
  appropriate online forums         3.   What communications tools they use and
                                         why (email, social networks, forums)
• Read marketing articles about     4.   What ads they click on and why
  our industry                      5.   What information they use for decisions

• Test Test Test                    Test search terms/language




                   You will gain critical knowledge
                 and an invaluable experience base…

March 11, 2009                                                                     12
Research &
                                   Learn
        ASK                                           TARGET
                                    Ask your
                                audience what is
                                relevant and why



                             Hype = High Risk
            Outreach                                   Target
                             Reality = Strong ROI
       It’s a sales pitch:
                                                    Understand the
          is it relevant,
                                                     target of your
           contextual,
                                                      sources of
      etc.? How do you
                                                    influence (they
            like being
                                                    may be offline)
             pitched?


March 11, 2009                                                        13
Plan and Track
 Web site and content
Component                 Sub-components                        Reach   Relevance Status
SEO Analysis
Static Content            Reports, About
Dynamic Content           Blog, Twitter
Circulation               RSS/Email
Networking                Widgets/Groups (Facebook, LinkedIn)
Feedback Mechanism        Form, groups, mailing list, blog
All distributed Content   Newsletters, Videos, Advertisements

 Community & Content Distribution
Component                 Sub-components                        Reach   Relevance Status
Community Building        LinkedIn Groups, Meetup
Video                     YouTube, Dailymotion, Veoh
Crowdsourced              StumbleUpon

 Search
Component                 Sub-components                        Reach   Relevance Status
SEO                       Blog, press releases
SEM                       Ads, landing pages
Media                     YouTube, Flickr


 March 11, 2009                                                                        14
Have Process In Place
                                • Do they know your business
                   People       • Do they know your audience

                                • Content
                                • Targets
                  Research
                                • Context

                                • Copyright
                 Legal Review   • Truth in advertising

                                • Internal
                                • Partners
                   Review
                                • Audience testing



                        Execute & Measure
March 11, 2009                                                 15
Where is all this going?


  Everyone           Niche and                          Speed
                                                                TV-PC-Mobile
Shares Control      Fragmented   Offline Matters!       Speed
                                                                 converging
  of Media             Media                            Speed



                                 Teens14-17 going
                                 to the mall an
                                 average of 5x a
                                 month for 2 hours
                                 per trip, visiting
                                 an average of five
                                 stores. - Arbitron ,
                                 November 2008




March 11, 2009                                                            16
What’s
Next?
Thank You

               Twitter.com/fortexgroup
                Fortexgroup.com/blog
                Marketingsherpa.com
                 Marketingprofs.com
          LinkedIn Digital Marketing Groups

Contact me at cohen@fortexgroup.com or (203) 569-9436

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Demystifying the Media

  • 1. Demystifying the Media March 11, 2009
  • 2. The Hype Curve/Sanity Line March 11, 2009 2
  • 3. The Landscape: It’s a Jungle Out There
  • 4. Offline Live Network SEO Conversation March 11, 2009 4
  • 5. The Search Engine Hub It’s a News Source It’s an Information Hub Landing Page Video content Commerce Press release Blog/Media Review Source: Hitwise March 11, 2009 5
  • 6. What Are People Doing Monthly Time Spent in Hours:Minutes 4Q 2008 K2-11 T12-17 A18-24 A25-34 A35-44 A45-54 A55-64 A65+ On Traditional TV* 106:37 103:48 118:28 142:29 147:21 173:00 190:40 207:29 Watching Timeshifted TV* 5:11 4:24 5:01 10:50 9:44 8:31 7:54 3:58 Using the Internet** 5:19 11:27 13:00 28:15 38:40 37:06 33:39 26:29 Watching Video on 1:49 2:49 5:03 4:14 3:20 2:34 1:34 1:08 Internet** Mobile Subscribers Watching Video on a n/a^^ 6:38^^ 2:53 3:42 3:37 2:53 2:10 n/a°° Mobile Phone Key fact: 31% of Internet activity occurs when consumers are also watching television Source: The Nielsen Company March 11, 2009 6
  • 7. What People AREN’T Doing The vast majority of consumers are not embracing the latest in web and consumer electronic applications Percentage that answered they spend zero hours per week on each of the following activities in a typical week 100% 91% 86% 83% 83% 77% 75% 80% 67% 64% 63% 60% 40% 20% 0% Participating in a Watching videos Using a Web Writing blogs or Emailing from a Playing video Reading blogs or Participating in Listening to virtual world on a mobile camera and contributin g to mobile games on the go listening to communities of Internet Radio (e.g., Second phone or other VoIP service online phone/mobie (on a handheld podcasts interest on the Life) mobile device (e.g., Skype) to references (e.g., device game device or Internet (e.g., see & talk to Wikipedia) phone) Yahoo groups) family members/friends Source: Accenture March 11, 2009 7
  • 8. Hello, Cold Water Reality Engage in the conversation or die! Social media is a tactic When the content is appropriate Web video is hot! Valuable direct & search engine The press release is dead content A short-form, search-engine-friendly Blogging is about conversation platform (Twitter is even shorter) You do…the customer is just louder The customer controls the (be ready to respond) message Have your own network and the Go viral right content…and luck March 11, 2009 8
  • 9. Putting it all to Work
  • 10. The Common Questions What it’s good for Topic What to consider Blogs Short content, public response Editorial focus (opinion, news) Twitter Fresh, short content, networking Small audience; early stage Video Visual content Appropriate subject matter Forums Customer service; feedback Moderated; open discussions Social Networking Direct reach Proprietary, LinkedIn, Facebook? Search engine optimization Helping people find you Optimize off-site content Search engine marketing Helping people find you Advertise beyond sales Public Relations Raising awareness; reputation Fragmented media; newsworthiness March 11, 2009 10
  • 11. First, Drink the and Try it Out • Google Adwords • Blog, twitter, engage in forums • LinkedIn or Facebook Groups • Try video on video sites, blogs, Facebook • New widgets on your blog • Ask around, get feedback www.go2web20.net March 11, 2009 11
  • 12. Research • Do an online survey Survey Suggestions Ask open-ended questions followed by • Hold a focus group or interview multiple choice them by phone 1. What they search for and why • Engage online audiences in 2. What they click on (text, video etc) appropriate online forums 3. What communications tools they use and why (email, social networks, forums) • Read marketing articles about 4. What ads they click on and why our industry 5. What information they use for decisions • Test Test Test Test search terms/language You will gain critical knowledge and an invaluable experience base… March 11, 2009 12
  • 13. Research & Learn ASK TARGET Ask your audience what is relevant and why Hype = High Risk Outreach Target Reality = Strong ROI It’s a sales pitch: Understand the is it relevant, target of your contextual, sources of etc.? How do you influence (they like being may be offline) pitched? March 11, 2009 13
  • 14. Plan and Track Web site and content Component Sub-components Reach Relevance Status SEO Analysis Static Content Reports, About Dynamic Content Blog, Twitter Circulation RSS/Email Networking Widgets/Groups (Facebook, LinkedIn) Feedback Mechanism Form, groups, mailing list, blog All distributed Content Newsletters, Videos, Advertisements Community & Content Distribution Component Sub-components Reach Relevance Status Community Building LinkedIn Groups, Meetup Video YouTube, Dailymotion, Veoh Crowdsourced StumbleUpon Search Component Sub-components Reach Relevance Status SEO Blog, press releases SEM Ads, landing pages Media YouTube, Flickr March 11, 2009 14
  • 15. Have Process In Place • Do they know your business People • Do they know your audience • Content • Targets Research • Context • Copyright Legal Review • Truth in advertising • Internal • Partners Review • Audience testing Execute & Measure March 11, 2009 15
  • 16. Where is all this going? Everyone Niche and Speed TV-PC-Mobile Shares Control Fragmented Offline Matters! Speed converging of Media Media Speed Teens14-17 going to the mall an average of 5x a month for 2 hours per trip, visiting an average of five stores. - Arbitron , November 2008 March 11, 2009 16
  • 18. Thank You Twitter.com/fortexgroup Fortexgroup.com/blog Marketingsherpa.com Marketingprofs.com LinkedIn Digital Marketing Groups Contact me at cohen@fortexgroup.com or (203) 569-9436