SlideShare a Scribd company logo
1 of 7
Matthew Robertson
Commercial
Director
Dave Ffowcs Williams
Director and Head of
Postal
Asia Ecommerce
• Click & Collect
Major Threats to Carriers
• Consumer Preferences
• Multi Carrier Solutions
• Cross Border Shipping
Consumer Preferences:
• Webshop Toolkits
• Service Selection
• Alternative Delivery
Integration with:
• Warehouse Management Systems
• Sales Order Processing Systems
• Order Management Systems
Integration with:
• Domestic Carriers
• International
Carriers
• Vendors
Consolidated Tracking:
• Carrier
• Vendor
• Third Party
Turning threats into
Opportunities
NetDespatch processing
platforms:
• Domestic Post & Parcel
• Click & Collect
• Intelligent Vendor Selection
• Cross Border
fjk
Order
Online
Email alert
with link to
Tracking
Advanced
Mobile
Tracking
Drive Customer Loyalty...
Real-time driver
information to
improve doorstep
experience
Capture
Delivery
Preferences
of the customer
Allow the
customer
choice –
show your
value…Deliver First Time, Every
• Control of process in the field including
how drivers work with
shippers and consumers
• Real time track event visibility
and exception alert management
• BYOD applications for low
volume staff
• Consumer profile management
and re-direct in transit capability
• Upsell at the door step and
ability to change core processes, by job,
customer application flow
• Leading-edge shipping
solutions, through seamless
integration, compliant label
production, centralised view of
tracking
• 120,000+ retailers worldwide
provided seamless integration, fast
labelling & pre-advice
• Web-shop toolkits, integration, in-
store transaction processing and
mobile technology
integration
• Intelligent Vendor
Selection, multi-carrier labels,
documentation at point of despatch
About Us

More Related Content

Viewers also liked

Presentation on godiva.com
Presentation on godiva.comPresentation on godiva.com
Presentation on godiva.com
David Offei
 

Viewers also liked (9)

3.5 b2 b b2c b2b2c.pptx
3.5 b2 b b2c b2b2c.pptx3.5 b2 b b2c b2b2c.pptx
3.5 b2 b b2c b2b2c.pptx
 
Slide hubvisor
Slide hubvisorSlide hubvisor
Slide hubvisor
 
awesomize.me presentation
awesomize.me presentationawesomize.me presentation
awesomize.me presentation
 
The B2B2C Continuum - Who IS The Customer? | Event Flyer
The B2B2C Continuum - Who IS The Customer? | Event FlyerThe B2B2C Continuum - Who IS The Customer? | Event Flyer
The B2B2C Continuum - Who IS The Customer? | Event Flyer
 
Money of the Future. Top fin-tech trends
Money of the Future. Top fin-tech trendsMoney of the Future. Top fin-tech trends
Money of the Future. Top fin-tech trends
 
B2b2c marketing 2010
B2b2c marketing 2010B2b2c marketing 2010
B2b2c marketing 2010
 
Presentation on godiva.com
Presentation on godiva.comPresentation on godiva.com
Presentation on godiva.com
 
The Digital Marketing Workshop SXSW 2014
The Digital Marketing Workshop SXSW 2014The Digital Marketing Workshop SXSW 2014
The Digital Marketing Workshop SXSW 2014
 
Business Models in Education
Business Models in EducationBusiness Models in Education
Business Models in Education
 

Similar to Post Expo Asia Pacific - Matthew Robertson & Dave Ffowcs Williams

2014 D2C PPT - Final (16.9 res)
2014 D2C PPT - Final (16.9 res)2014 D2C PPT - Final (16.9 res)
2014 D2C PPT - Final (16.9 res)
Paul Davis, MBA
 
How Last Mile Delivery Affects Supply Chain, E-tailing & Order Fulfillment
How Last Mile Delivery Affects Supply Chain, E-tailing & Order FulfillmentHow Last Mile Delivery Affects Supply Chain, E-tailing & Order Fulfillment
How Last Mile Delivery Affects Supply Chain, E-tailing & Order Fulfillment
Angela Carver
 
Inbound Logistics: The Power of a Transportation Management System and Freigh...
Inbound Logistics: The Power of a Transportation Management System and Freigh...Inbound Logistics: The Power of a Transportation Management System and Freigh...
Inbound Logistics: The Power of a Transportation Management System and Freigh...
Cerasis
 
How does MIS at Amazon work - explained in detail
How does MIS at Amazon work - explained in detailHow does MIS at Amazon work - explained in detail
How does MIS at Amazon work - explained in detail
bhavindoshi19
 
Three steps to improve your transportation operations
Three steps to improve your transportation operationsThree steps to improve your transportation operations
Three steps to improve your transportation operations
Dispatching Solutions, Inc.
 

Similar to Post Expo Asia Pacific - Matthew Robertson & Dave Ffowcs Williams (20)

2014 D2C PPT - Final (16.9 res)
2014 D2C PPT - Final (16.9 res)2014 D2C PPT - Final (16.9 res)
2014 D2C PPT - Final (16.9 res)
 
How Last Mile Delivery Affects Supply Chain, E-tailing & Order Fulfillment
How Last Mile Delivery Affects Supply Chain, E-tailing & Order FulfillmentHow Last Mile Delivery Affects Supply Chain, E-tailing & Order Fulfillment
How Last Mile Delivery Affects Supply Chain, E-tailing & Order Fulfillment
 
Inbound Logistics: The Power of a Transportation Management System and Freigh...
Inbound Logistics: The Power of a Transportation Management System and Freigh...Inbound Logistics: The Power of a Transportation Management System and Freigh...
Inbound Logistics: The Power of a Transportation Management System and Freigh...
 
Modern Supply chain summit Cisco OTM
Modern Supply chain summit Cisco OTMModern Supply chain summit Cisco OTM
Modern Supply chain summit Cisco OTM
 
How does MIS at Amazon work - explained in detail
How does MIS at Amazon work - explained in detailHow does MIS at Amazon work - explained in detail
How does MIS at Amazon work - explained in detail
 
MonitorIT Solution Overview - Webinar 9th December 2014
MonitorIT Solution Overview - Webinar 9th December 2014MonitorIT Solution Overview - Webinar 9th December 2014
MonitorIT Solution Overview - Webinar 9th December 2014
 
Supply Chain Management
Supply Chain ManagementSupply Chain Management
Supply Chain Management
 
How Last Mile Delivery affects the Supply Chain, E-tailing & Order fulfilment
How Last Mile Delivery affects the Supply Chain, E-tailing & Order fulfilment How Last Mile Delivery affects the Supply Chain, E-tailing & Order fulfilment
How Last Mile Delivery affects the Supply Chain, E-tailing & Order fulfilment
 
How Does Your Delivery Experience Maturity Ship Up?
How Does Your Delivery Experience Maturity Ship Up?How Does Your Delivery Experience Maturity Ship Up?
How Does Your Delivery Experience Maturity Ship Up?
 
WCA eCommerce Plug & Play Last Mile Concept
WCA eCommerce Plug & Play Last Mile ConceptWCA eCommerce Plug & Play Last Mile Concept
WCA eCommerce Plug & Play Last Mile Concept
 
Conveyorware Your "All in one" Distributions Software
Conveyorware Your "All in one" Distributions SoftwareConveyorware Your "All in one" Distributions Software
Conveyorware Your "All in one" Distributions Software
 
WebXpress Transportation Management System (TMS) Solution
WebXpress Transportation Management System (TMS) SolutionWebXpress Transportation Management System (TMS) Solution
WebXpress Transportation Management System (TMS) Solution
 
Accounting Management System for Franchise Networks
Accounting Management System for Franchise NetworksAccounting Management System for Franchise Networks
Accounting Management System for Franchise Networks
 
Three steps to improve your transportation operations
Three steps to improve your transportation operationsThree steps to improve your transportation operations
Three steps to improve your transportation operations
 
Waitbusters investor pitch deck
Waitbusters investor pitch deckWaitbusters investor pitch deck
Waitbusters investor pitch deck
 
Novus med non-emergency-medical-transportation-nemt-software
Novus med non-emergency-medical-transportation-nemt-softwareNovus med non-emergency-medical-transportation-nemt-software
Novus med non-emergency-medical-transportation-nemt-software
 
Alibaba Group Canvas Business Model.
Alibaba Group Canvas Business Model.Alibaba Group Canvas Business Model.
Alibaba Group Canvas Business Model.
 
Omnichannel Fulfillment Excellence - By Design
Omnichannel Fulfillment Excellence - By DesignOmnichannel Fulfillment Excellence - By Design
Omnichannel Fulfillment Excellence - By Design
 
LTL Module A Solution for Shippers.pdf
LTL Module  A Solution for Shippers.pdfLTL Module  A Solution for Shippers.pdf
LTL Module A Solution for Shippers.pdf
 
E-Commerce Models and Web 2.0 in Supply Chain
E-Commerce Models and Web 2.0 in Supply ChainE-Commerce Models and Web 2.0 in Supply Chain
E-Commerce Models and Web 2.0 in Supply Chain
 

Recently uploaded

AI Mastery 201: Elevating Your Workflow with Advanced LLM Techniques
AI Mastery 201: Elevating Your Workflow with Advanced LLM TechniquesAI Mastery 201: Elevating Your Workflow with Advanced LLM Techniques
AI Mastery 201: Elevating Your Workflow with Advanced LLM Techniques
VictorSzoltysek
 
The title is not connected to what is inside
The title is not connected to what is insideThe title is not connected to what is inside
The title is not connected to what is inside
shinachiaurasa2
 
introduction-to-automotive Andoid os-csimmonds-ndctechtown-2021.pdf
introduction-to-automotive Andoid os-csimmonds-ndctechtown-2021.pdfintroduction-to-automotive Andoid os-csimmonds-ndctechtown-2021.pdf
introduction-to-automotive Andoid os-csimmonds-ndctechtown-2021.pdf
VishalKumarJha10
 

Recently uploaded (20)

Software Quality Assurance Interview Questions
Software Quality Assurance Interview QuestionsSoftware Quality Assurance Interview Questions
Software Quality Assurance Interview Questions
 
8257 interfacing 2 in microprocessor for btech students
8257 interfacing 2 in microprocessor for btech students8257 interfacing 2 in microprocessor for btech students
8257 interfacing 2 in microprocessor for btech students
 
Direct Style Effect Systems - The Print[A] Example - A Comprehension Aid
Direct Style Effect Systems -The Print[A] Example- A Comprehension AidDirect Style Effect Systems -The Print[A] Example- A Comprehension Aid
Direct Style Effect Systems - The Print[A] Example - A Comprehension Aid
 
The Guide to Integrating Generative AI into Unified Continuous Testing Platfo...
The Guide to Integrating Generative AI into Unified Continuous Testing Platfo...The Guide to Integrating Generative AI into Unified Continuous Testing Platfo...
The Guide to Integrating Generative AI into Unified Continuous Testing Platfo...
 
%in ivory park+277-882-255-28 abortion pills for sale in ivory park
%in ivory park+277-882-255-28 abortion pills for sale in ivory park %in ivory park+277-882-255-28 abortion pills for sale in ivory park
%in ivory park+277-882-255-28 abortion pills for sale in ivory park
 
ManageIQ - Sprint 236 Review - Slide Deck
ManageIQ - Sprint 236 Review - Slide DeckManageIQ - Sprint 236 Review - Slide Deck
ManageIQ - Sprint 236 Review - Slide Deck
 
The Real-World Challenges of Medical Device Cybersecurity- Mitigating Vulnera...
The Real-World Challenges of Medical Device Cybersecurity- Mitigating Vulnera...The Real-World Challenges of Medical Device Cybersecurity- Mitigating Vulnera...
The Real-World Challenges of Medical Device Cybersecurity- Mitigating Vulnera...
 
Learn the Fundamentals of XCUITest Framework_ A Beginner's Guide.pdf
Learn the Fundamentals of XCUITest Framework_ A Beginner's Guide.pdfLearn the Fundamentals of XCUITest Framework_ A Beginner's Guide.pdf
Learn the Fundamentals of XCUITest Framework_ A Beginner's Guide.pdf
 
Right Money Management App For Your Financial Goals
Right Money Management App For Your Financial GoalsRight Money Management App For Your Financial Goals
Right Money Management App For Your Financial Goals
 
%in kaalfontein+277-882-255-28 abortion pills for sale in kaalfontein
%in kaalfontein+277-882-255-28 abortion pills for sale in kaalfontein%in kaalfontein+277-882-255-28 abortion pills for sale in kaalfontein
%in kaalfontein+277-882-255-28 abortion pills for sale in kaalfontein
 
BUS PASS MANGEMENT SYSTEM USING PHP.pptx
BUS PASS MANGEMENT SYSTEM USING PHP.pptxBUS PASS MANGEMENT SYSTEM USING PHP.pptx
BUS PASS MANGEMENT SYSTEM USING PHP.pptx
 
VTU technical seminar 8Th Sem on Scikit-learn
VTU technical seminar 8Th Sem on Scikit-learnVTU technical seminar 8Th Sem on Scikit-learn
VTU technical seminar 8Th Sem on Scikit-learn
 
AI Mastery 201: Elevating Your Workflow with Advanced LLM Techniques
AI Mastery 201: Elevating Your Workflow with Advanced LLM TechniquesAI Mastery 201: Elevating Your Workflow with Advanced LLM Techniques
AI Mastery 201: Elevating Your Workflow with Advanced LLM Techniques
 
The title is not connected to what is inside
The title is not connected to what is insideThe title is not connected to what is inside
The title is not connected to what is inside
 
10 Trends Likely to Shape Enterprise Technology in 2024
10 Trends Likely to Shape Enterprise Technology in 202410 Trends Likely to Shape Enterprise Technology in 2024
10 Trends Likely to Shape Enterprise Technology in 2024
 
W01_panagenda_Navigating-the-Future-with-The-Hitchhikers-Guide-to-Notes-and-D...
W01_panagenda_Navigating-the-Future-with-The-Hitchhikers-Guide-to-Notes-and-D...W01_panagenda_Navigating-the-Future-with-The-Hitchhikers-Guide-to-Notes-and-D...
W01_panagenda_Navigating-the-Future-with-The-Hitchhikers-Guide-to-Notes-and-D...
 
Sector 18, Noida Call girls :8448380779 Model Escorts | 100% verified
Sector 18, Noida Call girls :8448380779 Model Escorts | 100% verifiedSector 18, Noida Call girls :8448380779 Model Escorts | 100% verified
Sector 18, Noida Call girls :8448380779 Model Escorts | 100% verified
 
introduction-to-automotive Andoid os-csimmonds-ndctechtown-2021.pdf
introduction-to-automotive Andoid os-csimmonds-ndctechtown-2021.pdfintroduction-to-automotive Andoid os-csimmonds-ndctechtown-2021.pdf
introduction-to-automotive Andoid os-csimmonds-ndctechtown-2021.pdf
 
Define the academic and professional writing..pdf
Define the academic and professional writing..pdfDefine the academic and professional writing..pdf
Define the academic and professional writing..pdf
 
How To Troubleshoot Collaboration Apps for the Modern Connected Worker
How To Troubleshoot Collaboration Apps for the Modern Connected WorkerHow To Troubleshoot Collaboration Apps for the Modern Connected Worker
How To Troubleshoot Collaboration Apps for the Modern Connected Worker
 

Post Expo Asia Pacific - Matthew Robertson & Dave Ffowcs Williams

  • 1. Matthew Robertson Commercial Director Dave Ffowcs Williams Director and Head of Postal
  • 3. • Click & Collect Major Threats to Carriers • Consumer Preferences • Multi Carrier Solutions • Cross Border Shipping
  • 4. Consumer Preferences: • Webshop Toolkits • Service Selection • Alternative Delivery Integration with: • Warehouse Management Systems • Sales Order Processing Systems • Order Management Systems Integration with: • Domestic Carriers • International Carriers • Vendors Consolidated Tracking: • Carrier • Vendor • Third Party Turning threats into Opportunities NetDespatch processing platforms: • Domestic Post & Parcel • Click & Collect • Intelligent Vendor Selection • Cross Border fjk
  • 5. Order Online Email alert with link to Tracking Advanced Mobile Tracking Drive Customer Loyalty...
  • 6. Real-time driver information to improve doorstep experience Capture Delivery Preferences of the customer Allow the customer choice – show your value…Deliver First Time, Every
  • 7. • Control of process in the field including how drivers work with shippers and consumers • Real time track event visibility and exception alert management • BYOD applications for low volume staff • Consumer profile management and re-direct in transit capability • Upsell at the door step and ability to change core processes, by job, customer application flow • Leading-edge shipping solutions, through seamless integration, compliant label production, centralised view of tracking • 120,000+ retailers worldwide provided seamless integration, fast labelling & pre-advice • Web-shop toolkits, integration, in- store transaction processing and mobile technology integration • Intelligent Vendor Selection, multi-carrier labels, documentation at point of despatch About Us

Editor's Notes

  1. Technology has been changing the retail landscape for some years now; meanwhile new challenges and opportunities become available for those attentive to these changes. When brick and mortar stores are divorced from their digital ecommerce sites, it deteriorates the shopping experience. When previous interactions with brands are not analyzed or recorded, the customer’s journey is impoverished. When in-store shopping is tedious and lacks personalization, companies lose sales and loyalty. When delivery is not right first time everytime, brands are tarnished. Across stores and online shopping there is a plethora of activity analysing behaviours and capturing preferences,