Dr. Rabindra Narayan Behera

1,382 views

Published on

Presentation given by Dr. Rabindra Narayan Behera, Technical Director, National Informatics Centre, Bhubaneshwar on August 3rd, 2011 at eWorld Forum (www.eworldforum.net) in the session Information Management and Security

Published in: Technology, Business
  • Be the first to comment

  • Be the first to like this

Dr. Rabindra Narayan Behera

  1. 1. Risk Management of Indian e-Governance Projects Authors : P.Patnaik, TD,NIC,Bhubaneswar S.K.Panda , STD & SIO,NIC, Bhubaneswar M.R.Patra, HOD Computer Sc, Berhampur Univ. Presented by Dr. R.N. Behera Technical Director, NIC, Bhubaneswar August 29, 2011 NIC, Orissa
  2. 2. Key Objectives of the Study <ul><li>The objective of this paper is to focus on the Risk Management of e-Governance projects in India with a ca se study of e-Counselling of OJEE and DET 2010 is taken into consideration </li></ul><ul><li>Prioritization of Risk factors </li></ul><ul><li>Mitigation of Risk factors to reduce the bad impact </li></ul>August 29, 2011 NIC, Orissa
  3. 3. Objectives <ul><li>Identifying the Risk factors of e-Governance Projects i.e. e-Counselling Project of Orissa </li></ul><ul><li>is directly public related, </li></ul><ul><li>highly sensitive and </li></ul><ul><li>needs zero error tolerance </li></ul>August 29, 2011 NIC, Orissa
  4. 4. Risk Management <ul><li>In ISO 31000, Risk is defined as the effect of uncertainty on objectives either having positive or negative impacts. </li></ul><ul><li>It is the latent factor that affects the e-Governance projects badly if not taken care of at the right time. </li></ul><ul><li>Risk management is identifying the probabilities of risk factors and addressing those in time for reducing their impact on the project </li></ul>August 29, 2011 NIC, Orissa
  5. 5. Risk Management <ul><li>When the Risk Management approach is properly followed during execution of the e-Governance Projects then the Success rate of such projects will significantly increase. </li></ul><ul><li>In the present scenario the success percentage of e-Governance projects in India is hardly 20%. </li></ul>August 29, 2011 NIC, Orissa
  6. 6. Risk Occurrence (Source : Sommerville I, Roger Pressman, Hughes B. Cotterell M & Aggarwal K.K.) August 29, 2011 NIC, Orissa Sl.No Risk Occurrence Probabilities 1 Very Low 0-10 % 2 Low 10-25 % 3 Moderate 25-50 % 4 High 50-75 % 5 Very High 75-100 %
  7. 7. Risk Impact (Source : Sommerville I, Roger Pressman, Hughes B. Cotterell M & Aggarwal K.K.) August 29, 2011 NIC, Orissa Sl.No. Risk Impact Impact category Impact percentage 1 Very Less Insignificant 0-10 % 2 Less Convertible 10-25 % 3 Moderate Tolerable 25-50 % 4 More Serious 50-75 % 5 Most Catastrophic or Mission Critical 75-100 %
  8. 8. e-Governance Project Risks <ul><li>e-Governance project Risks are classified as </li></ul><ul><li>Technical </li></ul><ul><li>Economical </li></ul><ul><li>Managerial </li></ul><ul><li>Political </li></ul><ul><li>Behavioural   </li></ul><ul><li>  </li></ul>August 29, 2011 NIC, Orissa
  9. 9. Technical <ul><li>Technical: </li></ul><ul><li>Wrong selection of hardware, system software and networking technology for the e-Governance projects </li></ul><ul><li>Poor design of software </li></ul><ul><li>Data Security problem </li></ul><ul><li>Non-accessibility and non-availability of data </li></ul><ul><li>Improper skill set of the software developers. </li></ul><ul><li>Inaccurate metrics </li></ul><ul><li>Continuing stream of requirements changes </li></ul><ul><li>Poor user participation </li></ul>August 29, 2011 NIC, Orissa
  10. 10. Managerial <ul><li>Managerial: </li></ul><ul><li>Poor management skill of Project Managers, Project Leaders and Administrators. </li></ul><ul><li>Improper Project Management Tools in use. </li></ul><ul><li>Wrong time scheduling for the project execution </li></ul>August 29, 2011 NIC, Orissa
  11. 11. Economical <ul><li>Economical </li></ul><ul><li>Cost-benefit analysis is not properly done </li></ul><ul><li>Mismanagement of project fund </li></ul>August 29, 2011 NIC, Orissa
  12. 12. Political <ul><li>Political: </li></ul><ul><li>The internal as well as the external politics in the project team, planning and steering </li></ul><ul><li>committees badly affect the project productivity. In e-Governance projects, ministers, bureaucrats, </li></ul><ul><li>consultants and many others are directly or indirectly involved. </li></ul><ul><li>If good inter personal relation is not maintained amongst the persons involved in the project then the project can not be succeeded. </li></ul>August 29, 2011 NIC, Orissa
  13. 13. Behavioural <ul><li>Behavioural: </li></ul><ul><li>The behaviour, attitude and mindset of the stakeholders for planning, developing, </li></ul><ul><li>executing and accepting the project is a major factor of project success. For e-Governance projects the </li></ul><ul><li>behaviour of Political Leaders, Administrators, Vendors, Consultants, Developers, User Department and </li></ul><ul><li>after all the behaviour of Citizens should be positive. </li></ul>August 29, 2011 NIC, Orissa
  14. 14. <ul><li>Findings </li></ul>August 29, 2011 NIC, Orissa
  15. 15. Findings August 29, 2011 NIC, Orissa
  16. 16. Implication for Target Population <ul><li>The target population of e-Governance projects are directly or indirectly the citizens </li></ul><ul><li>If it is a G2C then the target group is directly the public </li></ul><ul><li>If it is a G2G, then indirectly, the target is the public </li></ul><ul><li>The direction of this paper to the stakeholders of e-Governance projects is to focus on the Risk Management at all the stages of a project. </li></ul>August 29, 2011 NIC, Orissa
  17. 17. Risk Prioritisation August 29, 2011 NIC, Orissa
  18. 18. Risk Mitigation <ul><li>Managing risk factors to reduce bad impacts </li></ul><ul><li>Or to convert it into another form </li></ul><ul><li>Or handle with experience, vusualisation and intuition </li></ul><ul><li>Risk factors are inter dependant </li></ul>August 29, 2011 NIC, Orissa
  19. 19. Risk Mitigation <ul><li>Solving one risk may cause another risk </li></ul><ul><li>It has happened in e-counselling </li></ul><ul><li>The demand by pvt engineering colleges for dereservation, merging of rounds considered by Govt. of Orissa </li></ul><ul><li>But this creates technical risk of s/w modication and leads to errors </li></ul>August 29, 2011 NIC, Orissa
  20. 20. Suggestive Measures <ul><li>NeGP to be focused to strengthen e-Governance applications. </li></ul><ul><li>Mission Mode Projects to be specially focused </li></ul><ul><li>e-Governance Standardisation to be followed. </li></ul>August 29, 2011 NIC, Orissa
  21. 21. Measures <ul><li>Risk factors can not be totally eliminated from a project. But, if these factors are identified and assessed in time, its impact on the project can be controlled. </li></ul><ul><li>One standard e-Governance project like e-Counselling with average complexity, normal volume of work and highly sensitive project would require around 4 years to come to a stable stage. </li></ul><ul><li>In the 1 st year, the core requirement is focused for error free output. </li></ul><ul><li>In the 2 nd year all the allied activities could be emphasised </li></ul><ul><li>In 3 rd year all refinement and optimisation would be carried out. </li></ul><ul><li>From 4 th year onwards, the application will be stable and can continue in full fledge for a longer period. </li></ul>August 29, 2011 NIC, Orissa
  22. 22. Conclusion <ul><li>So, here we analysed how risk factors are associated with the e-Governance applications and how to identify, assess their occurrence and impact, and how to convert or control those factors for succeeding the project. </li></ul><ul><li>Standardisation is a key factor for overcoming any types of Risks. </li></ul><ul><li>Indian Government web guidelines (GIGW), </li></ul><ul><li>Standardisation of District Portals, </li></ul><ul><li>e_Gov standards are new dimension in this area </li></ul><ul><li>And lastly following cyber security guidelines is the most important factor </li></ul>August 29, 2011 NIC, Orissa
  23. 23. Thank You August 29, 2011 NIC, Orissa

×