Hello. My name is Ted Hulsy. I am Vice President of Marketing at eFolder and your host for today’s event.Welcome to the eFolder Expert Series. This webinar series brings together experts from eFolder’s staff and partner community for deep dive discussions on key service and technical topics.The title for today’s session is Three Winning Deployment Scenarios for Dell AppAssure.Today we are joined by Kevin Hoffman, eFolder’s CEO and CTO. In just a moment, I will further introduce Kevin.
Before we go through the agenda, let’s cover a few house keeping items.Today’s session is being recorded. The recorded version of the webinar will be made available on eFolder’s YouTube channel. We will also make copies of the slides available those who attended the event.With over 100 people registered for today’s session, we have put all participants in listen only mode. You can enjoy the audio portion of today’s event by either streaming it your computer or by dialing in over the phone. Questions are strongly encouraged throughout. We have planned a special Q&A section at end of today’s demo, but you may submit as we go along and we will try to address your questions on the fly.Let me briefly review today’s agenda:Kevin will walk you through three different deployment choices every MSP has with AppAssure software: namely:Where do I replicate client data safely offsite?What on-premises disaster recovery tools are needed for fast recovery and do I build it myself?Or can I source a pre-configured appliance to speed my time to market?We will address your questions as we go along, so keep them coming.
Now let me introduce today’s expert:Kevin Hoffman is CEO and CTO of eFolder. Kevin has served the company in various capacities over the past seven years. In the past, Kevin has worked as the lead developer for most of eFolder’s core technology, software, and service offerings. Kevin assumed the role of CEO three years ago. This is Kevin’s second appearance on the eFolder Expert Series and we are thrilled to have him share his insights into deployments choices for AppAssure.
Organizations have to defend against three kinds of business interruptions:First, everyday disasters are incredibly common. Hardware failures, especially disk drive failures, occur all the time. Users delete or lose files. Corrupted software installs are common. Human error is a key contributor to everyday disasters.Natural disasters or site-wide disasters are far less common. They do happen however and the consequences for a business can be deadly. Fire or property insurance always seems like a needless expense, until you need it. The same goes for backup and disaster recovery preparedness. In some parts of the country – say in the Gulf Coast or in Tornado Alley – the likelihood of a site wide disaster is even higher. Most businesses can not survive the complete loss of their critical business data. If customer records, financials and accounting records are completely lost, most businesses would have a hard time recovering from such an event. Lastly, businesses need to guard against any kind of system downtime. In today’s competitive market, the fast eat the slow. Businesses can’t afford for their employees to be down, out of touch, or unproductive. Servers, workstations, and mobile assets need to operate at peak performance so knowledge workers, salespeople, engineers, and support personnel can get their day to day jobs done well. If disasters do occur, recovery has to be fast and complete.And you need to guarantee that the commitments or service agreements you have in place can be met or exceeded. The key to managed services is a chain of promises to clients about performance, uptime, and resiliency, in exchange for a flow of monthly revenue from these clients. When something does go wrong with the clients servers or infrastructure, you need to ensure that you can recover quickly and completely, without fail.
"need infrastructure for Continuity Cloud"
Capital Expenditures: How much will it cost to invest in virtualized storage, compute servers, and network and power equipment to operate an AppAssure service with a 100% SLA? Will you want to build infrastructure to provide off-site virtualized of failed servers and networks or only to received replicated data? Recurring Direct Costs: How much will it cost to host the infrastructure in a Tier 3 (or better) data center, including space, power, and bandwidth? Labor Costs: How much will it cost to provision, monitor, and manage the infrastructure and higher-level application services? What about additional training and support costs? Operational Complexity: What will my plans be for data lifecycle management, seeding base image data from USB drives at the data center, responding to infrastructure maintenance incidents, and other operational issues? Disaster Recovery Requirements: The eFolder Continuity Cloud is best suited for end-user customers with less than 250 servers to virtualize in the case of a site-wide disaster. Dedicated disaster recovery infrastructure will be more appropriate for end-users that exceed this recommended maximum, or if they have very complex network topologies (internal BGP routing, tens of VLANs, etc.). Note that this guidance only applies to the size of each end-user, not the total amount of servers under protection, which will scale far past 250. Special Data Requirements: Certain end-users may require that their data be kept within a certain geographical distance of one of their locations, or require special handling, audit, and access procedures. Will customer data need to be archived off-site to a regulated facility on a scheduled basis? All of these factors may preclude the use of a public cloud or even multi-tenant environments, and can be an opportunity for partners to build dedicated business continuity infrastructures using AppAssure software. What additional prices should I charge customers who have these special requirements, both upfront and ongoing?
If eFolder sounds right for you, contact us today. Qualifying VARs, solution providers, and MSPs can try any eFolder service at no cost.Thank you for joining us.
eFolder Webinar, Three Winning Deployment Scenarios for Dell AppAssure
Dell AppAssure 5 New for AppAssure 5 Scale seamlessly to 100+ TB to protect even the biggest environments Reduce backup footprints up to 80% through global deduplication and compression of multiple images Adds encryption for public cloud data privacy and security APIs for global reporting and monitoring But what about a BDR appliance, cloud data protection, and cloud recovery?1
Three Winning Deployment Scenarios forDell AppAssure Ted Hulsy VP of Marketing, eFolder 678-888-0700 x151 firstname.lastname@example.org Kevin Hoffman CEO/CTO, eFolder 678-888-0700 x121 email@example.com
Dell AppAssure 5 New for AppAssure 5 Scale seamlessly to 100+ TB to protect even the biggest environments Reduce backup footprints up to 80% through global deduplication and compression of multiple images Adds encryption for public cloud data privacy and security APIs for global reporting and monitoring But what about a BDR appliance, cloud data protection, and cloud recovery?6
Public Cloud Replication with eFolder Client 3 Single target core per partner Client 2Client 1 11
Silent Data Corruption Prevention Decryption and Transmission via Encrypted Verification Verification Network Tunnel over Public Internet and Reassembly Encrypted Transmission Your Data, Your Encrypted Data Cryptographically + Checksums Verified + Digital SignaturesData Verification and Reassembly during DownloadData Protection and Duplication during Upload Encryption Encrypted Transmission via Encrypted Verification Transmission and Duplication Network Tunnel over Public Internet Your Data Your Encrypted Data + Checksums + Digital Signatures 12