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Top Seven Features MSPs
Should Look for
in a Cloud File Sync Solution
US is the most
expensive data
breach total
average per
company
$5.4 million
81%
Employees
use at least
one
personally
owne...
On average
US Comprised
records
28,765
US Is the
most
expensive
data leaks cost
per record
$199
US is the most
expensive d...
37% 35% 29%Malicious
Criminal
Attach
Human
Factor
System
Glitch
Root Causes of Data Leaks
50%
40%
The Thing About Data It Has a Long Shelf Life
Employees who lost their jobs in
the last 12 months kept
confidentia...
employees say their organization does not take steps to ensure employees do not use confidential competitive
information f...
Employees use a work
computer for personal
use everyday
Employees access
personal email from
business computers
Employees ...
Public Cloud
Corporate Data
Traditional
File
Servers
Managed
File
Transfer
Enterprise
Content
Management
Email
Data leaks,...
…without compromising security and control.
With
Anyone
Work
Anywhere
Across
Any
Device
With
Any
Content
1. Meet the Needs of Mobile and BYOD Users
IDC predicts, by 2015, the world's mobile
worker population will reach 1.3 bill...
2. Business-class Features
AD/LDAP authentication Fine-grained client, group,
and user permissions
2. Business-class Features
Rich file sharing and collaboration options
3. Security and Control
Encryption when
data is in transit
and “at rest” in
the cloud
Remote wipe for lost devices
or empl...
4. Support Regulatory Compliance
HIPPA
GLBA
SOX
Business
Associate
Agreements
5. Multi-tenant Management and Monitoring
Partner
Client 1
User 1
User 2
User 3
Client 2
User 1
User 2
User 3
Client 3
Use...
6. Brandable Web Portal and Client Experience
The Web Portal
Client Software
Sample Email
7. Recurring Revenue Model, with
Attractive Gross Margins
Wholesale cost
$8
Wholesale
Cost
Un-Managed
business-class, Clou...
Checklist:
Business-class
•File sync with anytime, anywhere, and any device access
•Share files and collaborate via email,...
Integration Features
Automatic Creation of Service Tickets
• Failed backups
• Disk usage notifications
• No backup notific...
Service Ticket
• Configure events in eFolder
that will create service
tickets in ConnectWise
• Decide the type and
severit...
Management Summary Report Synchronization
Configure eFolder to
synchronize back up
statistics with the
ConnectWise
Managem...
Billing eFolder Services on ConnectWise
Agreements
Once you set up your
Agreement Addition in
ConnectWise for
eFolder prod...
Interested in eFolder?
www.eFolder.net
Interested in ConnectWise?
www.ConnectWise.com
eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution
eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution
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eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look for in a Cloud File Sync Solution

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In this webinar from the ConnectWise Foundations series, leaders from eFolder and ConnectWise share the seven key features MSPs should look for in a cloud file sync solution. Mobility, BYOD, and "consumerization" of IT have introduced massive risks to the security of corporate data. MSPs are uniquely positioned to supply their clients with a business-class, secure, and channel-ready file sync solution.

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eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look for in a Cloud File Sync Solution

  1. 1. Top Seven Features MSPs Should Look for in a Cloud File Sync Solution
  2. 2. US is the most expensive data breach total average per company $5.4 million 81% Employees use at least one personally owned electronic device 59% Employees use a mobile device to run line of business applications 90% 1/2 Have disabled auto lock for tablets Organizations are fully aware of devices accessing their networks Companies have experienced a data breach due to insecure devices 34% Store work email passwords and if lost only half would reset their work- related passwords <10% Level Setting Mobility and Security Trends
  3. 3. On average US Comprised records 28,765 US Is the most expensive data leaks cost per record $199 US is the most expensive data leaks total average per company $5.4 million Level Setting Mobility and Security Trends
  4. 4. 37% 35% 29%Malicious Criminal Attach Human Factor System Glitch Root Causes of Data Leaks
  5. 5. 50% 40% The Thing About Data It Has a Long Shelf Life Employees who lost their jobs in the last 12 months kept confidential corporate data Plan to use this data in their new jobs
  6. 6. employees say their organization does not take steps to ensure employees do not use confidential competitive information from third-parties employees say it is acceptable to transfer work documents to personal computers, tablets, smartphones or online file sharing applications. The majority never delete the data they've moved because they do not see any harm in keeping it. employees do not believe it is a crime to use a competitor's trade secret information; this mistaken belief puts their current employers at risk as unwitting recipients of stolen IP think it is acceptable to take corporate data because their company does not strictly enforce policie employees say their manager views data protection as a business priorities 68% 62% 56% 38% 51% Risk Assessment: Data Leaks and Mobility
  7. 7. Employees use a work computer for personal use everyday Employees access personal email from business computers Employees use a work computer for personal use at least sometimes Data Loss: Things You Haven’t Thought About
  8. 8. Public Cloud Corporate Data Traditional File Servers Managed File Transfer Enterprise Content Management Email Data leaks, no visibility, and no IT control
  9. 9. …without compromising security and control. With Anyone Work Anywhere Across Any Device With Any Content
  10. 10. 1. Meet the Needs of Mobile and BYOD Users IDC predicts, by 2015, the world's mobile worker population will reach 1.3 billion, representing 37.2% of the total workforce.
  11. 11. 2. Business-class Features AD/LDAP authentication Fine-grained client, group, and user permissions
  12. 12. 2. Business-class Features Rich file sharing and collaboration options
  13. 13. 3. Security and Control Encryption when data is in transit and “at rest” in the cloud Remote wipe for lost devices or employee departures
  14. 14. 4. Support Regulatory Compliance HIPPA GLBA SOX Business Associate Agreements
  15. 15. 5. Multi-tenant Management and Monitoring Partner Client 1 User 1 User 2 User 3 Client 2 User 1 User 2 User 3 Client 3 User 1 User 2 User 3
  16. 16. 6. Brandable Web Portal and Client Experience The Web Portal Client Software Sample Email
  17. 17. 7. Recurring Revenue Model, with Attractive Gross Margins Wholesale cost $8 Wholesale Cost Un-Managed business-class, Cloud File Sync $15 Wholesale Cost Managed, Business- Class, Cloud File Sync $25 Partner Margin Wholesale Cost Partner Margin
  18. 18. Checklist: Business-class •File sync with anytime, anywhere, and any device access •Share files and collaborate via email, URLs, team shares, and network mapped drives •Control access with user and group permissions and AD integration Secure •Complete data encryption in transit and at rest •Sync to a petabyte-scale and proven storage cloud •Fully HIPAA compliant, with business associate agreements Channel-ready •Multi-tenant management and monitoring, with PSA integration •Brandable web portal •Recurring revenue model, with attractive gross margin opportunities
  19. 19. Integration Features Automatic Creation of Service Tickets • Failed backups • Disk usage notifications • No backup notifications Population of Back Up Statistics in ConnectWise Management Summary Report Automated Billing • Online backup (total GB) • Local backup (number of servers, number of non-servers) • Email archiving (mailbox count) • DoubleCheck email filtering (mailbox count)
  20. 20. Service Ticket • Configure events in eFolder that will create service tickets in ConnectWise • Decide the type and severity of events which will send you a notification
  21. 21. Management Summary Report Synchronization Configure eFolder to synchronize back up statistics with the ConnectWise Management Summary Report
  22. 22. Billing eFolder Services on ConnectWise Agreements Once you set up your Agreement Addition in ConnectWise for eFolder products and services the Total Quantity will be updated each month
  23. 23. Interested in eFolder? www.eFolder.net Interested in ConnectWise? www.ConnectWise.com

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