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eFolder BDR Rescue Program
© 2013 eFolder, Inc. All Right Reserved.1
Tech How-to: Using the eFolder BDR
Rescue Program with Zenith BDRs
Ted Hulsy
VP of Marketing
Tom Brown
Support Engineer
Agenda
• Introduction
• Overview: What is the BDR
Rescue Program?
• Deployment Scenario
• Technical Session
• Q&A
© 2013 e...
eFolder BDR Rescue Program
© 2013 eFolder, Inc. All Right Reserved.4
Legacy BDR Decision Tree
© 2013 eFolder, Inc. All Right Reserved.5
Zenith BDR
Do nothing
Forklift
upgrade
Buy time
Zenith,...
Configure Shadow Protect - 1
© 2013 eFolder, Inc. All Right Reserved.6
Configure Shadow Protect - 2
© 2013 eFolder, Inc. All Right Reserved.7
Configure Shadow Protect - 3
© 2013 eFolder, Inc. All Right Reserved.8
Configure Shadow Protect - 4
© 2013 eFolder, Inc. All Right Reserved.9
Configure Shadow Protect - 5
© 2013 eFolder, Inc. All Right Reserved.10
Configure Shadow Protect - 6
© 2013 eFolder, Inc. All Right Reserved.11
Configure Shadow Protect - 8
© 2013 eFolder, Inc. All Right Reserved.12
Configure Shadow Protect - 9
© 2013 eFolder, Inc. All Right Reserved.13
Configure Image Manager - 1
© 2013 eFolder, Inc. All Right Reserved.14
Configure Image Manager - 2
© 2013 eFolder, Inc. All Right Reserved.15
Configure Image Manager – 3
© 2013 eFolder, Inc. All Right Reserved.16
Configure Image Manager - 4
© 2013 eFolder, Inc. All Right Reserved.17
Completed Image Manager Configuration
© 2013 eFolder, Inc. All Right Reserved.18
DL, Install, and Conf eFolder Backup Mgr
© 2013 eFolder, Inc. All Right Reserved.19
DL, Install, and Conf eFolder Backup Mgr
© 2013 eFolder, Inc. All Right Reserved.20
DL, Install, and Conf eFolder Backup Mgr
© 2013 eFolder, Inc. All Right Reserved.21
DL, Install, and Conf eFolder Backup Mgr
© 2013 eFolder, Inc. All Right Reserved.22
DL, Install, and Conf eFolder Backup Mgr
© 2013 eFolder, Inc. All Right Reserved.23
DL, Install, and Conf eFolder Backup Mgr
© 2013 eFolder, Inc. All Right Reserved.24
DL, Install, and Conf eFolder Backup Mgr
© 2013 eFolder, Inc. All Right Reserved.25
DL, Install, and Conf eFolder Backup Mgr
© 2013 eFolder, Inc. All Right Reserved.26
DL, Install, and Conf eFolder Backup Mgr
© 2013 eFolder, Inc. All Right Reserved.27
DL, Install, and Conf eFolder Backup Mgr
© 2013 eFolder, Inc. All Right Reserved.28
DL, Install, and Conf eFolder Backup Mgr
© 2013 eFolder, Inc. All Right Reserved.29
DL, Install, and Conf eFolder Backup Mgr
© 2013 eFolder, Inc. All Right Reserved.30
DL, Install, and Conf eFolder Backup Mgr
© 2013 eFolder, Inc. All Right Reserved.31
DL, Install, and Conf eFolder Backup Mgr
© 2013 eFolder, Inc. All Right Reserved.32
Performing the Initial backup
© 2013 eFolder, Inc. All Right Reserved.33
• Backups can be started immediately over the
net...
Very Important Notices
© 2013 eFolder, Inc. All Right Reserved.34
• If you already have ShadowProtect backup image files b...
Monitoring Off-site Backups
© 2013 eFolder, Inc. All Right Reserved.35
• When eFolder off-site backups run, it will perfor...
Monitoring Off-site Backups
© 2013 eFolder, Inc. All Right Reserved.36
• The status of all of your backups can easily be m...
Conclusion and Questions
© 2013 eFolder, Inc. All Right Reserved.37
We will assist you any way that we can. Please submit
...
Partner Pricing
© 2013 eFolder, Inc. All Rights Reserved.38
Please call eFolder for partner wholesale
pricing details:
800...
Thank you, Q&A
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eFolder Webinar: Tech How-to: Using the eFolder BDR Rescue Program with Zenith BDRs

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This technical webinar explores how to use legacy Zenith BDRs with the eFolder Cloud. Partners can utilize the safety of the eFolder Cloud, while planning the eventual upgrade of field deployed units. eFolder engineer Tom Brown provides detailed technical details on how to upgrade the Zenith units and point them to eFolder.

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eFolder Webinar: Tech How-to: Using the eFolder BDR Rescue Program with Zenith BDRs

  1. 1. eFolder BDR Rescue Program © 2013 eFolder, Inc. All Right Reserved.1
  2. 2. Tech How-to: Using the eFolder BDR Rescue Program with Zenith BDRs Ted Hulsy VP of Marketing Tom Brown Support Engineer
  3. 3. Agenda • Introduction • Overview: What is the BDR Rescue Program? • Deployment Scenario • Technical Session • Q&A © 2013 eFolder, Inc. All Right Reserved.3
  4. 4. eFolder BDR Rescue Program © 2013 eFolder, Inc. All Right Reserved.4
  5. 5. Legacy BDR Decision Tree © 2013 eFolder, Inc. All Right Reserved.5 Zenith BDR Do nothing Forklift upgrade Buy time Zenith, plus eFolder BDR Rescue Repurpose hardware New, eFolder BDR New, eFolder BDR eFolder Cloud for ShadowProtect Today’s demo
  6. 6. Configure Shadow Protect - 1 © 2013 eFolder, Inc. All Right Reserved.6
  7. 7. Configure Shadow Protect - 2 © 2013 eFolder, Inc. All Right Reserved.7
  8. 8. Configure Shadow Protect - 3 © 2013 eFolder, Inc. All Right Reserved.8
  9. 9. Configure Shadow Protect - 4 © 2013 eFolder, Inc. All Right Reserved.9
  10. 10. Configure Shadow Protect - 5 © 2013 eFolder, Inc. All Right Reserved.10
  11. 11. Configure Shadow Protect - 6 © 2013 eFolder, Inc. All Right Reserved.11
  12. 12. Configure Shadow Protect - 8 © 2013 eFolder, Inc. All Right Reserved.12
  13. 13. Configure Shadow Protect - 9 © 2013 eFolder, Inc. All Right Reserved.13
  14. 14. Configure Image Manager - 1 © 2013 eFolder, Inc. All Right Reserved.14
  15. 15. Configure Image Manager - 2 © 2013 eFolder, Inc. All Right Reserved.15
  16. 16. Configure Image Manager – 3 © 2013 eFolder, Inc. All Right Reserved.16
  17. 17. Configure Image Manager - 4 © 2013 eFolder, Inc. All Right Reserved.17
  18. 18. Completed Image Manager Configuration © 2013 eFolder, Inc. All Right Reserved.18
  19. 19. DL, Install, and Conf eFolder Backup Mgr © 2013 eFolder, Inc. All Right Reserved.19
  20. 20. DL, Install, and Conf eFolder Backup Mgr © 2013 eFolder, Inc. All Right Reserved.20
  21. 21. DL, Install, and Conf eFolder Backup Mgr © 2013 eFolder, Inc. All Right Reserved.21
  22. 22. DL, Install, and Conf eFolder Backup Mgr © 2013 eFolder, Inc. All Right Reserved.22
  23. 23. DL, Install, and Conf eFolder Backup Mgr © 2013 eFolder, Inc. All Right Reserved.23
  24. 24. DL, Install, and Conf eFolder Backup Mgr © 2013 eFolder, Inc. All Right Reserved.24
  25. 25. DL, Install, and Conf eFolder Backup Mgr © 2013 eFolder, Inc. All Right Reserved.25
  26. 26. DL, Install, and Conf eFolder Backup Mgr © 2013 eFolder, Inc. All Right Reserved.26
  27. 27. DL, Install, and Conf eFolder Backup Mgr © 2013 eFolder, Inc. All Right Reserved.27
  28. 28. DL, Install, and Conf eFolder Backup Mgr © 2013 eFolder, Inc. All Right Reserved.28
  29. 29. DL, Install, and Conf eFolder Backup Mgr © 2013 eFolder, Inc. All Right Reserved.29
  30. 30. DL, Install, and Conf eFolder Backup Mgr © 2013 eFolder, Inc. All Right Reserved.30
  31. 31. DL, Install, and Conf eFolder Backup Mgr © 2013 eFolder, Inc. All Right Reserved.31
  32. 32. DL, Install, and Conf eFolder Backup Mgr © 2013 eFolder, Inc. All Right Reserved.32
  33. 33. Performing the Initial backup © 2013 eFolder, Inc. All Right Reserved.33 • Backups can be started immediately over the network on the System Status page. • Or follow our KB article to perform a USB preload: • https://secure.efoldering.com/support/index.php?/efo lder/Knowledgebase/Article/View/181/0/how-do-i- create-an-initial-preload-backup-for-remote-backups • Packages must be shipped by Fedex or UPS only (inquire for international shipping) • Please remember to ask us each time for the shipping address, to include a prepaid return shipping label, and to send the tracking number to support@efolder.net
  34. 34. Very Important Notices © 2013 eFolder, Inc. All Right Reserved.34 • If you already have ShadowProtect backup image files before changing the ImageManager retention policies, it will take 21 days before the chain of incrementals is complete in our data center. If you are worried about data loss during this period of time, manually use the Visualize button on the Folders page in the backup manager to include all of the -cw.spi files after the last month backup (-cm.spi files). This only has to be done once. • If the BDR has already been in production for over a year, we highly recommend moving the existing backup images (or deleting them) and starting over fresh with a new base image. Long backup chains longer than 3 years can cause problems. This is a good opportunity to start over.
  35. 35. Monitoring Off-site Backups © 2013 eFolder, Inc. All Right Reserved.35 • When eFolder off-site backups run, it will perform several integrity checks, including: • Making sure that there is a recent ShadowProtect backup (for each .spf image that it finds in the backup set) • Making sure that consolidation is occurring properly and there is a recent consolidated image • Making sure that backup chains are complete • If any of the above checks fail, an error will be injected into the offsite backup log, and any error notification rules you have setup will be followed.
  36. 36. Monitoring Off-site Backups © 2013 eFolder, Inc. All Right Reserved.36 • The status of all of your backups can easily be monitored by using the “Dash Panel” web portal report. • The My Partnership -> Notifications section of the web portal should be used to setup notification rules for warnings and errors (e.g., send an email, open a ConnectWise ticket, etc.). • Tip: This feature is only available if you have completed your partner signup branding process. • The online backup software by default will also try to send a notification email on a failed backup to the email address for the contact record associated with the eFolder account. You may need to configure SMTP server settings on the Notification tab of the Options page in the backup manager for this to work. We recommend instead that you use the “My Partnership -> Notifications” web portal feature instead.
  37. 37. Conclusion and Questions © 2013 eFolder, Inc. All Right Reserved.37 We will assist you any way that we can. Please submit questions to support@efolder.net, call us at 800-352- 0248, or browse our knowledge base at
  38. 38. Partner Pricing © 2013 eFolder, Inc. All Rights Reserved.38 Please call eFolder for partner wholesale pricing details: 800-352-0248 www.efolder.net/join
  39. 39. Thank you, Q&A

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