All EDIBON products and facilities. Commercial

1. Technical Teaching Equipment
www.edibon.com
EDIBON PRESENTATION
ALL EDIBON PRODUCTS AND
FACILITIES
PART 4. COMMERCIAL

2. Technical Teaching Equipment
www.edibon.com
INDEX
1. ABOUT EDIBON
2. KNOW HOW
3. PRODUCTS
4. COMMERCIAL
All this information is available in www.edibon.com . Contact to Edibon engineers for doubts or request

3. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
INDEX
4.1 CUSTOMERS
4.2 TENDERS
4.3 MARKETING
4.4 RELATIONSHIP
4.5 IMPORTANT DOCUMENTATION
All this information is available in www.edibon.com . Contact to Edibon engineers for doubts or request

4. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.1 CUSTOMERS
4.1.1 Ministries we can do business with
4.1.2 All Business possibilities
4.1.3 How to contact with new customers
4.1.4 What to offer to any potential customer

5. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.1 CUSTOMERS
4.1.1 Ministries we can do business with
 MOE. Ministry of Education
 MOHE. Ministry of Higher Education
 MOTV. Ministry of Technical and Vocational Education
 MOSE. Ministry of Secondary Education
 MOW. Ministry of Work (for Vocational Training)
Others:
(if they have Training Centers)
 MOD. Ministry of Defense
 MOA. Ministry of Agriculture
 MOT. Ministry of Transport
 MOI. . Ministry of Industry
 Any other Ministry with Training Centers and Schools

6. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.1 CUSTOMERS
4.1.2 All Business possibilities
4.1.2 a) Main potential customers
4.1.2 b) Potential customers “by products”
4.1.2 c) Potential customers “by money sources”
4.1.2 d) Customers by territory

7. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.1 CUSTOMERS
4.1.2 All Business possibilities
4.1.2 a) Main potential customers
Public and private institutions.
 HE Higher Education: Universities, Colleges of Technology,
Engineering Schools, Polytechnics, etc.
 TV Technical Level: Technical and Vocational Schools, Industrial
Colleges, etc.
 S Secondary Education: Physics and basic teaching units.
 IT Industrial Training: Electricity, Oil, Mine Training Centers, etc.
 R Research Centers.
 Others.
MORE INFORMATION
AVAILABLE

8. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.1 CUSTOMERS
4.1.2 All Business possibilities
4.1.2 a) Main potential customers
Public and private institutions.
 HE Higher Education: Universities, Colleges of Technology, Engineering Schools,
Polytechnics, etc.
 All advanced units, fully.
 Most of Basic Units, first courses or low level Higher Education institutions.
 All complete laboratories for Higher Education level
 TKP
 TV Technical Level: Technical and Vocational Schools, Industrial Colleges, etc.
 Many Advanced Units, with some intensity.
 Most of Basic Units, for most customers.
 Some particular units, like Kits.
 All complete laboratories for Technical and Vocational level.
 S Secondary Education: Physics and basic teaching units.
 Physics 3D.
 Some very Basic Units.
 Complete Physics Laboratories.
 TKP

9. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.1 CUSTOMERS
4.1.2 All Business possibilities
4.1.2 a) Main potential customers
 IT Industrial Training: Electricity, Oil, Mine Training Centers, etc.
 Petroleum (Oil) Training Center.
 Energy Training Center.
 Others.
 R Research Centers.
 Case by case, but Energy is very important.
 Others.

10. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.1 CUSTOMERS
4.1.2 All Business possibilities
4.1.2 b) Potential customers “by products”
Units
Complete Laboratories
Turn-Key Projects
Courses
Custom made units
Complete supply including building, financing, etc.
MORE INFORMATION AVAILABLE

11. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.1 CUSTOMERS
4.1.2 All Business possibilities
4.1.2 c) Potential customers “by money sources”
 If customer has a budget (has own money or bilateral,
multilateral money or any other source).
 If customer has little or no money, EDIBON can offer
soft and commercial financing (public institutions) and
commercial financing (private institutions). In any case,
we can offer our complete labs and TKP.

12. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.1 CUSTOMERS
4.1.2 All Business possibilities
4.1.2 d) Customers by territory
 By central office.
 By regional offices.
 By regional Partners or Dealers.
 By Consultants in main cities in your country

13. Technical Teaching Equipment
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4. COMMERCIAL
4.1 CUSTOMERS
4.1.3 How to contact with new customers
 By direct contact (visit).
 By mailing campaigns.
 By knowing the money source.
 By knowing the creation of new universities.
 By knowing the creation of new technical departments.
 By knowing the universities accreditation situation.
 By selling new technology. To offer new technology “opens
customer doors”.
 By creating the needs.
 By offering Complete Laboratories.

14. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.1 CUSTOMERS
4.1.4 What to offer to any potential customer
 Higher Education
Technical and Vocational Education

15. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.1 CUSTOMERS
4.1.4 What to offer to any potential customer

16. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.1 CUSTOMERS
4.1.4 What to offer to any potential customer

17. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.1 EDIBON specifications in tenders
4.2.2 General recommendations for getting success in tenders
4.2.3 Some ways for getting EDIBON specifications in tenders
4.2.4 Tender specifications in Web Site and summarize catalogue
4.2.5 Tender documentation
4.2.6 Key features as very important Technical arguments

18. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.1 EDIBON specifications in tenders
TENDER WITH EDIBON SPECIFICATIONS. FULL SUCCESS
TENDER WITH NO EDIBON SPECIFICATIONS
CONTACT WITH TECHNICAL DEPT
CONTACT WITH ADMINISTRATIVE DEPT
LOW PRICE IN OFFER
MORE INFORMATION
AVAILABLE

19. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.1 EDIBON specifications in tenders
TENDER WITH EDIBON SPECIFICATIONS. FULL SUCCESS
 TENDER WITH EDIBON ADVANCE AND
SOMETIMES UNIQUE SPECIFICATIONS. FULL
SUCCESS
If this is the case, you WILL GET THE ORDER IN 99,9%
of the cases.
How to get EDIBON specifications in tenders?. (See
point 4.2.2)

20. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.1 EDIBON specifications in tenders
TENDER WITH NO EDIBON SPECIFICATIONS
Always is more complicated than “Tender with EDIBON
specifications”. When competitor introduce his
specifications means this competitor requires has proper
connections (lobby), so it requires more effort and to offer
lower price so less profit.

21. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.1 EDIBON specifications in tenders
CONTACT WITH TECHNICAL DEPT
To try to contact the technical decision maker and inform
about our NEW AND ADVANCED TECHNOLOGY

22. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.1 EDIBON specifications in tenders
CONTACT WITH ADMINISTRATIVE DEPT
To try to contact with the commercial or administrative
decision maker, and inform about our NEW AND
ADVANCED TECHNOLOGY. Additionally about the
importance of using computers. To demonstrate the
SCADA is USED in any industry. If customers buy
SCADA from EDIBON today, tomorrow they can have
SCADA-NET. There are several other arguments you
can use.

23. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.1 EDIBON specifications in tenders
LOW PRICE IN OFFER
To compete with the LOWEST PRICE.

24. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.2 General recommendations for getting success in
tenders
COMPLETE PACKAGES
USE EDIBON TENDER DOCUMENTATION
QUALITY CERTIFICATES
UNITS KEY FEATURE EXPLANATION
MORE INFORMATION
AVAILABLE

25. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.2 General recommendations for getting success in
tenders
COMPLETE PACKAGES
To offer complete packages:
If you can not compete all the items in a lot, PLEASE
ASK US AND WE CAN PROBABLY HELP YOU.

26. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.2 General recommendations for getting success in
tenders
USE EDIBON TENDER DOCUMENTATION
To attach to your documentation the Tender
Documentation
(See 4.2.5 )

27. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.2 General recommendations for getting success in
tenders
QUALITY CERTIFICATES
To insist and clearly indicate
• The ISO 9000 for designing, for manufacturing ,
for commercialization and for AFTER SALE
SERVICE
• The 3 year guarantee
See point: 2.1.2 in Part 2. KNOW HOW

28. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.2 General recommendations for getting success in
tenders
UNITS KEY FEATURE EXPLANATION
 To use the information in point 1-About EDIBON
 To clearly indicate EDIBON and you will:
• Install all units
• Sett up all units
• Give training for all units
• Give sustainability for all units

29. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.2 General recommendations for getting success in
tenders
UNITS KEY FEATURE EXPLANATION
 To explain clearly the Key Features:
• For SCADA and PID Control.
• For SCADA. See points
See points (in Part 2. KNOW HOW )
2.2.4 Technology: Teaching Techniques used by EDIBON and their
application
2.3.1 General concepts.

30. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.3 Some ways for getting EDIBON specifications in
tenders
BY CONVINCING THE CUSTOMER
BY OFFERING COMPLETE LABORATORY
BY OFFERING TKP
BY ACCREDITED CUSTOMERS
BY USING CONSULTANTS
BY TRADING COMPANIES
BY VISITS
BY SHORT FORM CATALOGUE
OTHERS
MORE INFORMATION
AVAILABLE

31. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.3 Some ways for getting EDIBON specifications in
tenders
BY CONVINCING THE CUSTOMER
By convincing the customer, by using the Web site,
whenever you are in front of your customer and you
insist on:
• SCADA and PID Control
• Calibration
• Results you can get with EDIBON computer
controlled units

32. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.3 Some ways for getting EDIBON specifications in
tenders
BY OFFERING COMPLETE LABORATORY
By offering complete laboratory design, free of charge,
and with no any obligation from your customer.

33. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.3 Some ways for getting EDIBON specifications in
tenders
BY OFFERING TKP
By offering TKP. In case of TKP fail for any reason,
customer will buy units separately.

34. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.3 Some ways for getting EDIBON specifications in
tenders
BY ACCREDITED CUSTOMERS
By contacting customers or universities that need
accreditation.

35. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.3 Some ways for getting EDIBON specifications in
tenders
BY USING CONSULTANTS
By using consultants.

36. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.3 Some ways for getting EDIBON specifications in
tenders
BY TRADING COMPANIES
By working with trading companies working in your
country, even other countries in the world.

37. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.3 Some ways for getting EDIBON specifications in
tenders
BY VISITS
By sending, good potential customers, to see the
EDIBON factory

38. Technical Teaching Equipment
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4. COMMERCIAL
4.2 TENDERS
4.2.3 Some ways for getting EDIBON specifications in
tenders
BY SHORT FORM CATALOGUE
By putting “a Short Form Catalogue” in any potential
customer´s hands.

39. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.4 Tender specifications in Web Site and summarize
catalogue
The tender specifications you can get by the following
ways:
a) Complete specifications:
By using the WORD FORMAT in our
www.edibon.com
b) Summarize specifications:
Use the summarize catalogue

40. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.4 Tender specifications in Web Site and summarize catalogue
The tender specifications you can get by the following ways:
a) Complete specifications:
By using the WORD FORMAT in our www.edibon.com . See any unit in our range. Below example: TTEC.

41. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.4 Tender specifications in Web Site and summarize catalogue
The tender specifications you can get by the following ways:
b) Summarize specifications:
Use the summarize catalogue

42. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.5 Tender documentation
ABOUT EDIBON
KNOW HOW
SPECIFIC DOCUMENTS
TENDER DOCUMENTATION. EXAMPLE
MORE INFORMATION
AVAILABLE

43. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.5 Tender documentation
ABOUT EDIBON
In Part 1. ABOUT EDIBON
See point 1.1 HISTORY
EDIBON activities
See point 1.2. ACTIVITIES
EDIBON facilities
See point 1.3. FACILITIES

44. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.5 Tender documentation
KNOW HOW
In Part 2. KNOW HOW
EDIBON Quality
See point 2.1.2. Quality Certificates
EDIBON Technology
See point 2.2 Technology
Key features
See point 2.4 Key Features for important units of our
range (EDIBON Unique)

45. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.2 TENDERS
4.2.5 Tender documentation
SPECIFIC DOCUMENTS
 EDIBON quality Certificates
 EDIBON 4 years guarantee (Certificate)
 Sustaintability Certificate
 Software up to date guarantee (Certificate)
 Technical support guarantee (Certificate)
 Maintenance support guarantee (Certificate)
 Design and Manufacturing guarantee (Certificate)
 Delivery time Certificate
 Other certificates to be used after EDIBON permission:
• Delivery time Certificate
• Training Certificate
• EDIBON engineer visit to customer laboratory after one year supply
in order to guarantee the proper units use.
• Unit expansion in future.

46. Technical Teaching Equipment
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4. COMMERCIAL
4.2 TENDERS
4.2.5 Tender documentation
TENDER DOCUMENTATION. EXAMPLE

47. Technical Teaching Equipment
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4. COMMERCIAL
4.2 TENDERS
4.2.5 Tender documentation
TENDER DOCUMENTATION. EXAMPLE

48. Technical Teaching Equipment
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4. COMMERCIAL
4.2 TENDERS
4.2.5 Tender documentation. Example:

49. Technical Teaching Equipment
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4. COMMERCIAL
4.2 TENDERS
4.2.6 Key features as very important Technical arguments
Probably THE MOST IMPORTANT ARGUMENT IN
TENDERS IS ”THE KEY FEATURES”.
In Part 2. KNOW HOW
See point 2.4 Key Features for important units of our
range (EDIBON Unique)

50. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.3 MARKETING
4.3.1 Catalogues
4.3.2 WEB Site
4.3.3 News on WEB Site
4.3.4 Social media
4.3.5 Videos
4.3.6 Mailing and Newsletters

51. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.3 MARKETING
4.3.1 Catalogues
As standard, the available catalogues are:
 PRODUCT LIST
 SHORT FORM CATALOGUE
 SUMMARIZE CATALOGUE
 COMPLETE CATALOGUE
MORE INFORMATION
AVAILABLE

52. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.3 MARKETING
4.3.1 Catalogues
 PRODUCT LIST
(In several languages. See www.edibon.com ).
Use it for:
• Quick analysis of “Product Range”

53. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.3 MARKETING
4.3.1 Catalogues
SHORT FORM CATALOGUE
(In several languages. See www.edibon.com ).
Use it for:
• Give a copy to any potential customer
• Your own use

54. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.3 MARKETING
4.3.1 Catalogues
SUMMARIZE CATALOGUE
(In several languages. See www.edibon.com ).
Use it for:
• We use when we visit a customer
• We use attached in quotations
• We use for explaining EDIBON range to engineers
in our visits to you or our training seminars
• We use as technical information, in complete
laboratories.
• We use as technical information in TKP

55. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.3 MARKETING
4.3.1 Catalogues
COMPLETE CATALOGUE
(Only in English and Spanish.
See www.edibon.com ).
Use it for:
• We use for explaining to you all technical possibilities
and RESULTS for any unit. You must attach the
complete catalogue in tenders and formal
quotations. Please print them. END CUSTOMER
NEED TO “ALWAYS” SEE the catalogue in details.

56. Technical Teaching Equipment
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4. COMMERCIAL
4.3 MARKETING
4.3.2 WEB Site
www.edibon.com
The WEB Site is “the most” important tool for commercial purpose. We include some
information every week , so we recommend to have a look frequently.
 Products.
TKP and Complete Laboratories.
 Other facilities.

57. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.3 MARKETING
4.3.2 WEB Site
 Products.
• Products range: Changing weekly.
• Catalogues: Describe in details any unit.
• Teaching Techniques Used: Describe the Teaching
Techniques used in the potential unit. Many of them
are unique and EDIBON patented.
• Tender Specifications: You will find the unit
specifications in “word” format.
• Clarification Notes: To try to explain, in some cases,
how the units works, how it can be used, or how it
can be related in case of modules.

58. Technical Teaching Equipment
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4. COMMERCIAL
4.3 MARKETING
4.3.2 WEB Site
TKP and Complete Laboratories.
• Turn Key Projects: By using this section, you can
design or quickly understand our designs for Turn
Key Project or complete designs for laboratory to
offer to your customer. This is a good way to
introduce the EDIBON specifications.
• Complete Laboratories and Systems: You will find a
complete and particular laboratories related with
particular matter and any technical area.

59. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.3 MARKETING
4.3.3 News on WEB Site
Every week we include something new. Any EDIBON representative
must check this section every week.

60. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.3 MARKETING
4.3.4 Social media
EDIBON has been always a very innovative and up to date
technology company.
For that reason, as part of our continuous improvement, we are
publishing all our news in the most well known social media; as
follows:
Also, as always our website is also updated daily: www.edibon.com
For more information, please, contact us.

61. Technical Teaching Equipment
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4. COMMERCIAL
4.3 MARKETING
4.3.5 Videos
We have done already several videos available at our YouTube
channel. We are finishing the standardization. Many new videos for
several units will be available soon.

62. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.3 MARKETING
4.3.6 Mailing and Newsletters
You know we are sending mailing regularly to you, but also to the END
CUSTOMERS. EDIBON has a big End Customers Data Base, so we clarify
to the end customers and inform them every two/four weeks about some
“News”.
If you give us the following:
• Name of the institution.
• Department.
• All departments emails.
… We can include them in our Data Base…., etc.etc.
VERY IMPORTANT!… Always we will pass the enquiries to you.

63. Technical Teaching Equipment
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4. COMMERCIAL
4.4 RELATIONSHIP
4.4.1 EDIBON representative characteristics
4.4.2 Training
4.4.3 Visits
4.4.4 Installations and customer training by EDIBON
Engineers
4.4.5 Your main contacts in EDIBON

64. Technical Teaching Equipment
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4. COMMERCIAL
4.4 RELATIONSHIP
4.4.1 EDIBON representative characteristics
GOOD ATTITUDE AND HUNGRY IN BUSINESS
EDIBON PRODUCT KNOWLEDGE
EDIBON TECHNOLOGY KNOWLEDGE
COMMERCIAL CAPACITY FOR ALL POTENTIAL CUSTOMERS
COMMERCIAL CAPACITY FOR ALL REGIONS AND CITIES IN
COUNTRY
HUMAN RESOURCES CAPACITY
FINANCING CAPACITY
USE ALL TOOLS AVAILABLE
GOOD COMMUNICATION
MORE INFORMATION
AVAILABLE

65. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.4 RELATIONSHIP
4.4.1 EDIBON representative characteristics
GOOD ATTITUDE AND HUNGRY IN BUSINESS
Good attitude and hungry in doing business
• Hungry in business
• Wishes to win and get money
• Wishes to grow and thinks about future, not only current
business
• Wishes to get prestige
• Looks for sustainability business

66. Technical Teaching Equipment
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4. COMMERCIAL
4.4 RELATIONSHIP
4.4.1 EDIBON representative characteristics
EDIBON PRODUCT KNOWLEDGE
EDIBON products knowledge, as much as possible
See in details section 3. PRODUCTS

67. Technical Teaching Equipment
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4. COMMERCIAL
4.4 RELATIONSHIP
4.4.1 EDIBON representative characteristics
EDIBON TECHNOLOGY KNOWLEDGE
EDIBON technology knowledge. Full knowledge
See in details section 2. KNOW HOW
Your staff has to know details. Training is required.

68. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.4 RELATIONSHIP
4.4.1 EDIBON representative characteristics
COMMERCIAL CAPACITY FOR ALL POTENTIAL CUSTOMERS
Commercial capacity for covering ALL POTENTIAL CUSTOMERS
See in details section 4.1. CUSTOMERS

69. Technical Teaching Equipment
www.edibon.com
4. COMMERCIAL
4.4 RELATIONSHIP
4.4.1 EDIBON representative characteristics
COMMERCIAL CAPACITY FOR ALL REGIONS AND CITIES IN
COUNTRY
Commercial capacity for covering ALL REGIONS and CITIES
in your country
See in details section 4.1.2d) Customers by territory.
Do you have a plan for covering any
Technical Education Institution in any region
and town?

70. Technical Teaching Equipment
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4. COMMERCIAL
4.4 RELATIONSHIP
4.4.1 EDIBON representative characteristics
HUMAN RESOURCES CAPACITY
Human resources capacity. EDIBON range requires a FULL
DEDICATION ENGINEER
Full dedication commercial engineers for all potential customers and
complete territory.
A qualified engineer for:
 Running all EDIBON units installations
 Doing the after-sales service
 Helping technically the Commercial Engineers in your
company
 Giving training to all technical and commercial engineers
 Assisting and helping in some important cases to the
commercial persons in meetings with END CUSTOMERS.

71. Technical Teaching Equipment
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4. COMMERCIAL
4.4 RELATIONSHIP
4.4.1 EDIBON representative characteristics
Financing capacity
FINANCING CAPACITY
 Financial capacity for financing the orders.
 IMPORTANT!: In the case of not enough capacity or big orders,
EDIBON can hand the order directly in to end customer and
passes a commission to you.
 In this case, EDIBON signs the contract and passes the
commission to you.
 Big tenders, EDIBON signs the contract and passes the
commission to you.

72. Technical Teaching Equipment
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4. COMMERCIAL
4.4 RELATIONSHIP
4.4.1 EDIBON representative characteristics
USE ALL TOOLS AVAILABLE
To use all EDIBON commercial tools available
See in details sections:
1. ABOUT EDIBON
2. KNOW HOW
3. PRODUCTS
4. COMMERCIAL

73. Technical Teaching Equipment
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4. COMMERCIAL
4.4 RELATIONSHIP
4.4.1 EDIBON representative characteristics
GOOD COMMUNICATION
Continuous communication with EDIBON
Good communication is always VERY IMPORTANT!

74. Technical Teaching Equipment
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4. COMMERCIAL
4.4 RELATIONSHIP
4.4.2 Training
 Training at EDIBON premises in Madrid (Spain).
 Training and support in your country.

75. Technical Teaching Equipment
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4. COMMERCIAL
4.4 RELATIONSHIP
4.4.2 Training
Training at EDIBON premises in Madrid (Spain).
 Sales Meetings. For:
 Training Seminars. For:
 Technical Training. For:
 Customer Visits. For:

76. Technical Teaching Equipment
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4. COMMERCIAL
4.4 RELATIONSHIP
4.4.2 Training
Training at EDIBON premises in Madrid (Spain).
Sales Meetings. For:
oTop representatives and CEO for commercial and
technical new important matters.

77. Technical Teaching Equipment
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4.4 RELATIONSHIP
4.4.2 Training
Training at EDIBON premises in Madrid (Spain).
Training Seminars. For:
oNew future representatives.
oCommercial Managers.
oNew representatives and/or Sales Engineers.

78. Technical Teaching Equipment
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4.4 RELATIONSHIP
4.4.2 Training
Training at EDIBON premises in Madrid (Spain).
• Technical Training. For:
oRepresentative Engineers or Sales Engineers for
training about the units related with orders, special
units and/or general technical training.

79. Technical Teaching Equipment
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4.4 RELATIONSHIP
4.4.2 Training
Training at EDIBON premises in Madrid (Spain).
• Customer Visits. For:
oVisit to EDIBON, as customers need to see EDIBON
technology at our factory, in order to “specify” before
a tender.
oCommercial and financing discussions, technical
discussions with EDIBON designers.
oSigning MOU and collaboration with your end
customer (Universities).

80. Technical Teaching Equipment
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4.4 RELATIONSHIP
4.4.2 Training
Training and support in your country.
• Training you and your staff, at the same time we give training to
your customer during the installations by EDIBON engineers.
• Visiting together important customers that will have money
available in future, in order to push and convince them technically
and commercially.
• To support and assist you with customers interested in TKP, after
you have done the ground work.
• To give one or two days training to your staff, your dealers, your
consultants and your partners.
• Any other special training.

81. Technical Teaching Equipment
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4. COMMERCIAL
4.4 RELATIONSHIP
4.4.3 Visits
4.4.3 a) Your visit to EDIBON
4.4.3 b) EDIBON commercial visit to your country
4.4.3 c) End customer visits to EDIBON factory

82. Technical Teaching Equipment
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4. COMMERCIAL
4.4 RELATIONSHIP
4.4.3 Visits
4.4.3 a) Your visit to EDIBON
COMMERCIAL
• By representative Chairman and Directors.
• By EDIBON responsible.
TECHNICAL
• By representative staff commercial
• By representative staff technician

83. Technical Teaching Equipment
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4.4 RELATIONSHIP
4.4.3 Visits
4.4.3 b) EDIBON commercial visit to your country
• By EDIBON Directives. Institutional visits (Ministries, Decision
Makers meetings, etc.)
• BY EDIBON staff. End customers visits (HOD and Decision
Makers meetings, etc.)

84. Technical Teaching Equipment
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4.4 RELATIONSHIP
4.4.3 Visits
4.4.3 c) End customer visits to EDIBON factory
End Customer visit to EDIBON is one of the most important
activities.
We welcome any customer as:
• Institutional visit.
• Decision makers.
• Head of Departments.
• Any potential customer.
THIS KIND OF VISITS ALWAYS GIVE EXCELLENT RESULTS!!!

85. Technical Teaching Equipment
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4.4 RELATIONSHIP
4.4.4 Installations and customer training by EDIBON
Engineers
BY EDIBON ENGINEERS
BY REPRESENTATIVE ENGINEERS
MORE INFORMATION
AVAILABLE

86. Technical Teaching Equipment
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4. COMMERCIAL
4.4 RELATIONSHIP
4.4.4 Installations and customer training by EDIBON
Engineers
BY EDIBON ENGINEERS
• When we start with new representative.
• When many units are supplied.
• In TKP.
• Whenever the units are sophisticated.
• Whenever EDIBON and representative agree.

87. Technical Teaching Equipment
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4.4 RELATIONSHIP
4.4.4 Installations and customer training by EDIBON
Engineers
BY REPRESENTATIVE ENGINEERS
Soon or later, the EDIBON representative has to run the
installations for all units supplied.
EDIBON will give full support at any time.
The EDIBON representative will prepare
gradually the installation and training by own engineers.

88. Technical Teaching Equipment
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4.4 RELATIONSHIP
4.4.5 Your main contacts in EDIBON
There is a Regional
Engineer for all regions. You
shall be in contact with the
one responsible for your
area. You will be informed
about his coordinates.

89. Technical Teaching Equipment
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4.5 IMPORTANT DOCUMENTATION
4.5.1 Tenders documentation
4.5.2 Agreement for not paying CUSTOM DUTIES
4.5.3 Customers reference list
4.5.4 Competition

90. Technical Teaching Equipment
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4. COMMERCIAL
4.5 IMPORTANT DOCUMENTATION
4.5.1 Tenders documentation
See in details section: 4.2 TENDERS

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4. COMMERCIAL
4.5 IMPORTANT DOCUMENTATION
4.5.2 Agreement for not paying CUSTOM DUTIES
Complete document available on request.

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4. COMMERCIAL
4.5 IMPORTANT DOCUMENTATION
4.5.3 Customers reference list
Countries with EDIBON supplies:
 Malaysia
 Mauricio
 Mexico
 Morocco
 Mozambiqu
Complete document available on request.
 Afghanistan
 Albania
 Algeria
 Angola
 Argentina
 Australia
 Austria
 Bahrain
 Bangladesh
 Belarus
 Belgium
 Belize
 Bolivia
 Botswana
 Brazil
 Brunei
 Bulgaria
 Burkina Faso
 Cambodi
a
 Canada
 Chile
 China
 Colombia
 Costa
Rica
 Croatia
 Cyprus
 Dominica
 Dominica
n
Republic
 Ecuador
 Egypt
 Estonia
 Ethiopia
 France
 Germany
 Guatemala
 Holland
 India
 Indonesia
 Iran
 Iraq
 Ireland
 Israel
 Italy
 Japan
 Jordan
 Kazakhstan
 Kirgyzstan
 Kuwait
 Latvia
 Lebanon
 Libia
 Lithuania
e
 Myanmar
 N. Zealand
 Nicaragua
 Nigeria
 Oman
 Pakistan
 Palestine
 Panama
 Paraguay
 Peru
 Philippines
 Poland
 Portugal
 Qatar
 Romania
 Russia
 Saudi
Arabia
 Serbia
 Singapore
 S. Africa
 S. Korea
 Spain
 Sri Lanka
 Sudan
 Suriname
 Switzerland
 Syria
 Taiwan
 Thailand
 Trinidad &
 Tunisia
 Turkey
 UAE
 UK
 Uruguay
 USA
 Venezuela
 Vietnam
 Yemen
 Zambia

93. Technical Teaching Equipment
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4. COMMERCIAL
4.5 IMPORTANT DOCUMENTATION
4.5.4 Competition
4.5.4 a) Teaching Techniques comparative table with main
EDIBON competitors
4.5.4b) Global advantages of EDIBON over the competition
4.5.4c) Comparative with competition (areas and units)
Complete document available on request.

94. Technical Teaching Equipment
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Thank you !