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What Staff Training Program?


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What Staff Training Program? Minimum Investment, Maximum Impact Staff Education Strategies

Providing staff with the training and support they need to excel is one of the hardest challenges faced by library managers, especially when time is precious and funds are low. At this session, participants will join in lively discussion and get practical advice for building effective staff training and development programs with limited resources.

Presentation for the Alaska Library Association Conference 2014 #akla

Published in: Education
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What Staff Training Program?

  1. 1. What Staff Training Program? Minimum Investment, Maximum Impact Staff Education Strategies Emily Clasper Suffolk Cooperative Library System Alaska Library Association Conference, 2014 #akla
  2. 2. Library Staff Training Programs Training and continuing education opportunities often offered to library staff: • • • • • • Photo Credit: E. Clasper Suffolk Cooperative Library System Workshops Demos Webinars Task-specific training Speakers Development programs
  3. 3. Strategic Training Plan Building a sustainable staff training program based on the long-term strategic goals of the organization provides an opportunity to focus staff learning on furthering the library’s mission. Text: Mission Statement of the New York Public Library.
  4. 4. Strategic Planning Cycle Goals • Goals • Desired Outcomes Assessment Desired Outcomes Results Strategy • Strategy • Action • Results • Assessment Action
  5. 5. Training Cycle • Identify Needs • Define Specific Evaluate Needs Objectives • Build Learning Program • Help Learners through Achieve Objectives Program • Achieve Results • Evaluate Photo Credit: Help Build
  6. 6. Strategic Staff Training Programs Staff training programs as tools for reaching the goals set forth in the organization's strategic plan and to serve the overall mission. Using the results of staff training programs to inform the ongoing strategic planning cycle.
  7. 7. Strategic Training Plan Benefits Incorporating staff development planning into the library’s strategic planning process Keeps training initiatives on track with larger organizational objectives Provides consistency and efficiency for reaching learning goals Gives a basis for measuring and assessing outcomes Helps communicate long-term goals to staff Generates more consistent staff enthusiasm and engagement Photo Credit:
  8. 8. Where to Begin? Photo Credit:
  9. 9. The Library’s Mission The mission of the X Public Library is to provide quality materials and services that fulfill educational, informational, cultural, and recreational needs of the entire community in an atmosphere that is welcoming, respectful, and businesslike. The University Libraries inspire learning and discovery through information resources, collaboration, and expertise Photo Credit: The Library and Information Access supports the information, curricular and research needs of the university's diverse community through the widest possible range of resources. We are committed to information literacy, lifelong learning, and creative endeavors in a welcoming environment. Library X enhances the quality of life in our diverse community by providing the resources and services for lifelong learning and enjoyment, the space and opportunities to gather and connect, and by fostering a love of reading.
  10. 10. The Library’s Goals • • • • • • Provide a balanced, multi-format collection Collaborate with libraries and other organizations Improve access to the collections Provide a comfortable setting for patron use Serve as a center for local history Help patrons develop skills for career and vocational advancement What Else? Photo Credit:
  11. 11. What Skills Do We Need? On the back of each card, write a few staff skills necessary to achieving the goal.
  12. 12. Learning Objectives
  13. 13. Training Tools Considerations:  Cost  Logistics  Challenges/Rewards  Staff Motivation  Outcomes  Evaluation  Sustainability
  14. 14. The Usual Suspects • • • • • • • Classroom Courses Meetings Speakers Demos Workshops Webinars Task Training Photo Credit:
  15. 15. Outside of the Box • • • • • • • • Discussion Groups Online Learning Programs Peer Partnerships Mentoring Programs Community Partnerships Group Projects/Games Flipped Learning Models Blended Approaches Photo Credit:
  16. 16. Get Together
  17. 17. Get Talking
  18. 18. Get Feedback
  19. 19. Get Online
  20. 20. Get Online
  21. 21. Get Out Nikola Tesla’s Wardenclyffe Laboratory
  22. 22. Get Connected Photo Credit:
  23. 23. Get Your Hands Dirty
  24. 24. Get Your Hands Dirty
  25. 25. Get Flipped Photo Credit:
  26. 26. Get Flipped Photo Credit:
  27. 27. Get Flipped Flipped Learning Program for Staff •Self Paced •Technology Driven •Ongoing Learning •Collaborative •Teacher and Peer Coaching •Lesson on your time •Activity during class Starter Resources:
  28. 28. Get Blended Photo Credit:
  29. 29. Matching Up Methods Choose a necessary skill from the ones you listed on the back of your card earlier. Choose two colored cards with raining methods listed on them. Name some pros and cons for using these methods to teach these skills. How might you make this combination work?
  30. 30. The Commitment Making a commitment to staff development means management support of employees as learners. How do we make this support a reality? Photo Credit:
  31. 31. Best Practices • Get to know your organization’s mission, vision, and strategic objectives • Base training and development topics and desired outcomes on strategies for reaching organizational goals. • Coordinate efforts within the larger strategic framework and planning structure. • Adapt to feedback and changes in direction. • Take opportunities to allow findings from these activities inform the strategic planning process in the future. • Make sure staff have the time and resources to fully engage. Photo Credit:
  32. 32. Emily Clasper @eclasper Alaska Library Association Conference, 2014 #akla Photo Credit: Thomas Hawk