Case study Leadership Matters is in the attached files Working through the case study analysis process, you will have the opportunity to take an in-depth look at the OB issues that impact the outcomes associated with the decision-making process, thereby driving morale, motivation, and productivity. The assigned cases focus on specific (real-life) OB issues like motivation, culture, and ethics encountered by managers and leaders that can be applied to your everyday encounters in the workplace and at home. Synopsis A synopsis is a brief overview of the case. Please prepare your synopsis as if I (and your classmates) do not have the whole case study. Your synopsis should be concise, complete, and fully describe the situation “as you see it.” The synopsis should not exceed four to five paragraphs. At the end of your synopsis, you must identify three Organizational Behavior problems that must be addressed. Problem Analyses For each of the three identified problems, you must analyze them, drawing from the content covered in class. These analyses should identify the causes of each problem. Each of the three Problem Analyses should be no more than three to four sentences in length. Be succinct. Problem Recommendations For each problem, you must provide a solution. Recommendations must directly tie to the Organizational Behavior problem you identify. Support your solution with critical thinking that demonstrates an understanding of the course material, internet resources provided for this course, and real-life experiences. Shy away from general statements and blanket conceptual recommendations that are not fully justified with the facts of the case. Formatting and References In addition to references in the textbook, you must include at least three quality outside references (properly vetted news sources, business publications, scholarly articles, etc.) to support the information you outline in your case study.  Clearly label and indicate each Problem Analysis with headings in your paper followed by your Problem Recommendation. Ultimately, the structure of the assignment should follow the 3-Step Problem-solving Approach: Synopsis Problem #1 Cause of Problem #1 Recommendation #1 Problem #2 Cause of Problem #2 Recommendation #2 Problem #3 Cause of Problem #3 Recommendation #3 Your paper must also be formatted according to MLA guidelines (e.g., double spaced, 12 point font, and one-inch margins.) Papers must be five to seven pages in length. Both in-text citations and a reference page are required.  PROBLEM-SOLVING APPLICATION CASE            Leadership Matters! Elon Musk is widely regarded as one of the most successful entrepreneurs in history.130 He became a billionaire by age 31 after founding and selling several successful start-ups—most notably the company that would later be known as Paypal. In 2004 Musk invested $6.3 million into Tesla Motors and soon after became the company’s CEO.          Musk has a keen a.

1. Case study Leadership Matters is in the attached files
Working through the case study analysis process, you will have
the opportunity to take an in-depth look at the OB issues that
impact the outcomes associated with the decision-making
process, thereby driving morale, motivation, and productivity.
The assigned cases focus on specific (real-life) OB issues like
motivation, culture, and ethics encountered by managers and
leaders that can be applied to your everyday encounters in the
workplace and at home.
Synopsis
A synopsis is a brief overview of the case. Please prepare your
synopsis as if I (and your classmates) do not have the whole
case study. Your synopsis should be concise, complete, and
fully describe the situation “as you see it.” The synopsis should
not exceed four to five paragraphs.
At the end of your synopsis, you must identify three
Organizational Behavior problems that must be addressed.
Problem Analyses
For each of the three identified problems, you must analyze
them, drawing from the content covered in class. These analyses
should identify the causes of each problem.
Each of the three Problem Analyses should be no more than
three to four sentences in length. Be succinct.
Problem Recommendations
For each problem, you must provide a solution.

2. Recommendations must directly tie to the Organizational
Behavior problem you identify. Support your solution with
critical thinking that demonstrates an understanding of the
course material, internet resources provided for this course, and
real-life experiences.
Shy away from general statements and blanket conceptual
recommendations that are not fully justified with the facts of
the case.
Formatting and References
In addition to references in the textbook, you must include at
least three quality outside references (properly vetted news
sources, business publications, scholarly articles, etc.) to
support the information you outline in your case study.
Clearly label and indicate each Problem Analysis with headings
in your paper followed by your Problem Recommendation.
Ultimately, the structure of the assignment should follow the 3-
Step Problem-solving Approach:
Synopsis
Problem #1
Cause of Problem #1
Recommendation #1

3. Problem #2
Cause of Problem #2
Recommendation #2
Problem #3
Cause of Problem #3
Recommendation #3
Your paper must also be formatted according to MLA guidelines
(e.g., double spaced, 12 point font, and one-inch margins.)
Papers must be five to seven pages in length. Both in-text
citations and a reference page are required.
PROBLEM-SOLVING APPLICATION CASE
Leadership Matters! Elon Musk is widely regarded as one
of the most successful entrepreneurs in history.130 He became a
billionaire by age 31 after founding and selling several
successful start-ups—most notably the company that would later
be known as Paypal. In 2004 Musk invested $6.3 million into
Tesla Motors and soon after became the company’s CEO.
Musk has a keen ability to express ideas and get people
excited about them and has garnered praise for his inspiring and
visionary leadership.132 Author Dale Buss argues that “. . . a
huge part of Musk’s motivational quiver is to come up with and
continually express other-worldly goals that appeal to the

4. passions of his employees as well as to his own ambitions.”133
Todd Maron, Tesla’s former general counsel, said Musk is
“someone who empowers you to be better than you think you
can be,” adding that “he has extraordinarily high standards, and
so he pushes you to be your absolute best.” Another former
employee described Musk as “the smartest person I have ever
met,” adding, “I can’t tell you how many times I prepared a
report for him and he asked a question that made us realize we
were looking at the problem completely wrong.” MUSK’S
LEADERSHIP STYLE AND BEHAVIOR Some have criticized
Musk’s aspirations to change the world as outlandish and his
ideas as unachievable, but Musk doesn’t believe in
impossibilities. Says author Christopher Davenport, “People are
always telling him he can’t do it. But he doesn’t like to hear it
can’t be done. He categorically rejects that. It’s all about, ‘How
can we do it?’ ”135 A recent example of Musk’s stubbornness is
the production of the Model 3. After the company revealed the
concept to the public and locked in production dates, Musk
called a meeting to tell executives he had a dream that the entire
production process had been fully automated. In other words,
vehicle production would require no humans from start to
finish. He wanted to make the dream a reality, he wanted to do
it with the Model 3, and he wanted to begin production four
months ahead of Tesla’s original schedule. What followed were
several months of what former executives and employees
describe as a familiar pattern: executives told Musk his idea
wasn’t achievable, he disagreed, and engineers resigned when
they realized they couldn’t reason with him.136 Musk
eventually conceded that his idea for fully automated
production of the Model 3 was a non-starter, and he and his
workers scrambled to get production back on track by working
80–100 hour weeks.137 Customers waited months past delivery
dates for their vehicles and took to social media to lambast the
company. Further, many of the Model 3s that were delivered
needed costly and time-consuming repairs.138 Musk would later
refer to the ordeal as ­“production hell.”139 Some blame

5. Musk’s inability to delegate for Tesla’s problems and for the
recent exodus of more than 36 VPs and other high-ranking
executives.140 Musk wants things done his way down to the
tiniest detail and often rejects industry best practices along with
advice from his senior leadership. For example, Musk once
instituted a new workflow management method against the
advice of his production workers. The employees secretly
reverted to Toyota’s Kanban method when Musk’s technique
ultimately slowed production.141 Author Barry Enderwick
believes Musk’s micromanaging style “. . . displays a
fundamental misunderstanding of what leadership means. No
one person can do everything at a company.”142 Others blame
Musk’s mental health for his downward spiral and describe him
as emotionally unstable and fragile. Musk developed a
reputation on the production floor for openly ridiculing,
insulting, and bullying workers who fell short of performance
targets. He appeared extremely sensitive to skeptics, often
reassigning workers who questioned his ideas to new
departments, uninviting them to important meetings, and even
firing them. Musk also displayed frequent emotional reactions
to isolated customer complaints on social media. As a former
employee recalls, “Some customer would tweet some random
complaint, and then we would be ordered to drop everything and
spend a week on some problem affecting one loudmouth in
Pasadena, rather than all the work we’re supposed to do to
support the thousands of customers who didn’t tweet that
day.”143 Musk’s recent public appearances and social media
posts have raised consumer concerns about his ability to deliver
on his promises and successfully run his companies. In one
instance, he angrily tweeted that a diver sent to rescue a trapped
Thai boys’ soccer team was a pedophile after Musk’s offer to
assist with the rescue was declined. The diver filed a
defamation lawsuitPage 544 against Musk for this damaging and
unsubstantiated claim.144 As another example, Musk chose to
smoke marijuana during an appearance on “The Joe Rogan
Experience” podcast.145 In August 2018, in what would prove

6. the most financially damaging of his social media choices to
date, Musk tweeted that he was taking Tesla private and had
secured the funding to do so. As a result of his tweet, the
company’s shares skyrocketed 11 percent in one day. Musk had
not actually secured funding to take Tesla private and the SEC
charged him with securities fraud. He settled the case and
agreed to pay a $40 million fine to the SEC, step down as
Tesla’s chairperson, and allow others in the company to
regulate his social media activity.146 A few months after
reaching the settlement, Musk gave a 60 Minutes interview and
said “I do not respect the SEC.” While it is not illegal for Musk
to criticize the regulatory agency, experts agree it’s an unwise
choice, both in terms of his relationship with the agency and his
ability to attract board members to his companies.147 WHAT’S
NEXT FOR ELON MUSK? Musk’s quirkiness, overconfidence,
and volatility resemble the attributes and behaviors of other
famous entrepreneurs—most notably, Steve Jobs.148 As
consumers we allow for and even expect a certain amount of
idiosyncrasy in our leaders. Yale School of Management’s Dr.
Jeffrey Sonnenfeld argues that some measure of hubris is
necessary for entrepreneurs to succeed, saying, “The odds are
against them succeeding rationally, so they have to have an
unrealistic sense of their own efficacy to beat the odds.” But
Sonnenfeld also notes that Musk is likely to “take himself and
the company off a cliff” if he doesn’t dial things back.149 Tesla
recently unveiled its new electric vehicle—the Model Y
crossover—to lukewarm reception. Pre-orders started
immediately and required a $2,500 initial -payment—$1,000
more than the company had charged customers to reserve the
Model 3. Market analysts see this increase as cause for concern
about the company’s cash position and predict that initial orders
for the Model Y will be much lower than they were for the
Model 3.150 As for that tweet that cost him $40 million in SEC
fines and his position as chairman of Tesla’s board, Musk says
it was “worth it.”151 APPLY THE 3-STEP PROBLEM-
SOLVING APPROACH TO OB