1. © 2013 Jenzabar, Inc.
Presented by
David Kampmann
@mrkampmann
David.Kampmann@southeasttech.edu
May 29, 2013
166 STI's Best Practices for Using
Online Testing Campus

2. © 2013 Jenzabar, Inc. May 29 to June 1 – Gaylord Palms Resort – Orlando, FL
@mrkampmann
 Southeast Technical Institute has extensive online testing
done through Jenzabar eLearning both in our classrooms with
student laptops and off campus. We will share our list of best
practices for instructors and for students that can decrease
chances of errors and confusion.
Outline

3. © 2013 Jenzabar, Inc. May 29 to June 1 – Gaylord Palms Resort – Orlando, FL
@mrkampmann
 History
 Best Practices – Faculty
 Best Practices – Students
 Wireless Internet Access
 Results/Looking Forward
Overview

4. © 2013 Jenzabar, Inc. May 29 to June 1 – Gaylord Palms Resort – Orlando, FL
@mrkampmann
Problem
• Consistent large number of “kick outs”
during online tests
Our environment
• All on campus students have laptop or iPad
• Reached goal in 2012
• Most are STI issued
• Wireless access across entire campus
• Over 100 online courses each semester
History

5. © 2013 Jenzabar, Inc. May 29 to June 1 – Gaylord Palms Resort – Orlando, FL
@mrkampmann
Training for faculty
to establish correct
setup of online
tests
Guide for
students to
follow when
taking online
tests
Reliable on
campus
wireless
Internet access
Need

6. © 2013 Jenzabar, Inc. May 29 to June 1 – Gaylord Palms Resort – Orlando, FL
@mrkampmann
Best Practices – Faculty

7. © 2013 Jenzabar, Inc. May 29 to June 1 – Gaylord Palms Resort – Orlando, FL
@mrkampmann
 Inform students they need to be completed before due date
time
 Never use 12:00am or 12:00pm
 Don’t edit online test when it is open for students
 Analyze Usage Statistics when online student has problem
 Training and updates every semester
Best Practices – Faculty cont’d

8. © 2013 Jenzabar, Inc. May 29 to June 1 – Gaylord Palms Resort – Orlando, FL
@mrkampmann
 Reliable Internet connection
• Non-reliable include:
 McDonalds or Panera wifi (or pretty much any of wifi connections from
businesses)
 Cell phone data service (especially if you are on the road)
 Borrowing your neighbor’s wifi
 Dial-up connection
 DO NOT leave the browser window while taking an online test
• Just like when filling out an online form, leaving the page results
in losing your information
• If you need to use materials that are in your STInet course,
download or print them prior to beginning your test
Best Practices – Students

9. © 2013 Jenzabar, Inc. May 29 to June 1 – Gaylord Palms Resort – Orlando, FL
@mrkampmann
 Close all other applications not needed for your test
 DO NOT attempt to save or print your test
• This will most likely result in getting a zero on your test
 Double check all answers before moving to next page or
submitting test
• Scrolling on the page may accidentally change your answers
 Take your test well before the deadline
 If you receive an error message, take a screenshot
immediately
Best Practices – Students cont’d

10. © 2013 Jenzabar, Inc. May 29 to June 1 – Gaylord Palms Resort – Orlando, FL
@mrkampmann
 Switched to MERU Networks
• Capable of handling large capacity rooms
• Largest room of online testers – 150 using 4 access points
 Large problem of Internet drops
• Result was incompatibility with network software and HP
wireless driver
• 2/3 of all students at time had HP laptops
 Still some problems on campus
 Currently do not recommend use of Locked Browser
On Campus Wireless Internet Access

11. © 2013 Jenzabar, Inc. May 29 to June 1 – Gaylord Palms Resort – Orlando, FL
@mrkampmann
Number of online
students with online
test issues extremely
low
On campus online
test issues extremely
low
New position: Online
Support Specialist
• All STInet related student
issues go here first
Development of
Testing Center
• Online and hybrid course
test proctoring
Need continuous
improvement of
campus wireless
network
Results/Looking Forward