Slide deck from MCN.edu Annual Conference Presentation, November 2015. Panelists included: Jeff Steward, Harvard Art Museum Janet Strohl-Morgan, Princeton University Art Museum William Weinstein, Philadelphia Museum of Art Brian Dawson, Canada Science and Technology Museums Corporation Carolyn Royston, Independent Consultant Moderated by Douglas Hegley, Minneapolis Institute of Art. Sponsored by the MCN Digital Strategies & Transformations SIG and the Information Technology SIG.

1. The Constant Transformation and Evolution
of Information Management and Technology
Panelists
Jeff Steward
Janet Strohl-Morgan
William Weinstein
Brian Dawson
Carolyn Royston
Sponsored by
Digital Strategies & Transformations SIG
Information Technology SIG
Moderated by
Douglas Hegley

2. Image source: http://www.n2pub.com/web/wpc/uploads/constant-change-heraclitus.jpg

5. Ivan Vasilievich Klun
Der Uhrmacher
c. 1914
Minneapolis Institute of Art
2007.85

6. Bonjour
Hi.
Jeff Steward
Director of Digital Infrastructure
and Emerging Technology

7. 7

10. DIET
- Director
- Associate Director
- Digital Archivist
- Technology Support Specialist
- Technology Fellow
- Collections Information and Database Specialist
- Museum Fine Art Photographer I
- Museum Fine Art Photographer II
- Post production developer
- Studio Coordinator
- Permissions and Image Research Coordinator

13. The Harvard Art Museums—the Fogg Museum, the Busch-Reisinger
Museum, and the Arthur M. Sackler Museum—advance knowledge
about and appreciation of art and art museums. The museums are
committed to preserving, documenting, presenting, interpreting,
and strengthening the collections and resources in their care.
The Harvard Art Museums bring to light the intrinsic power of art
and promote critical looking and thinking for students, faculty, and
the public. Through research, teaching, professional training, and
public education, the museums encourage close study of
original works of art, enhance access to the collections, support
the production of original scholarship, and foster university-wide
collaboration across disciplines.

16. 16

18. The Path to Sharing
Global Access & Discovery
18
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
John G. Bullock, American, 1854–1936
Path in the Woods
Platinum print, 20.7 x 15.2 cm
Gift of John Emlem Bullock Estate
x1973-78

19. Strategic Planning &
Digital Transformation
19
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
“Making the collections and
exhibitions accessible to students,
scholars, and visitors of all kinds.”
“…increase access to the Museum and
its resources for teaching, research,
and engagement by expanding and
enhancing physical and virtual access
to the collections, investing in
information technologies…”
Class visit to the Works on Paper
study room, fall semester 2015

20. 20
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Example of an online record without curatorial approval.
Source: artmuseum.princeton.edu
“Raw Data Now”
In 2009 Tim Berners-Lee, creator of
the World Wide Web, told a TED
conference that if cultural institutions
opened their collections without
limitations, they would “be used by
other people to do wonderful things,
in ways that they could never have
imagined.” He then led the audience
in a chant: “Raw data now, raw data
now.”
Source: Cannell, Michael. “New Online Openness
Lets Museums Share Works with the World.” The
New York Times 27 Oct. 2015. The New York Times
Online. Nov. 2015.
“Raw Data Now”
“Raw Data Now”

21. Progress: Where are we now?
21
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Works of Art
August 2014 <9,000 publically accessible online
September 2014 44,832 publically accessible online
November 2015 51,157 publically accessible online
Today ~40,843 remain invisible to the public
Total 92,000+

22. 22
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Example of an online record with skeletal data. Source: artmuseum.princeton.edu
“Content or Lack of Content”

23. Funding
23
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Chinese, Eastern Han dynasty, A.D. 25–220, Money Tree, Bronze with ceramic base,
h. ca. 135 cm., Museum purchase, Fowler McCormick, Class of 1921, Fund, 1999-79
Collections Discovery Initiative
Fast-tracked from July 2015 to June 2020
Objective
To deliver a content-rich online presentation of the collection.
Goals
- Platform-neutral information infrastructure
- Improvement of search capabilities and access methods
- Conversion of analog to digital collections information
- Online tools designed for faculty and students to support teaching
from and research of the collection
- Capability of crowdsourcing in specialized knowledge sectors
- Object-based research, in coordination with curatorial staff

24. Fundraising
24
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Minor White, American, 1908–1976, Devil's Slide, San Mateo County, California, 1947, Gelatin silver print, 9.2 x 11.6 cm.
Gift of F. Jeffris Elliott, x1978-78 a, Reproduced with permission of the Minor White Archive, Princeton University Art Museum.
Copyright © Trustees of Princeton University
Institute of Museums and Library Services Collections Stewardship Grant - Minor White Archive
$99,483 with matching funds will enable >5,000 fully catalogued records with images published to the web

25. Infrastructure and Technological Foundation
25
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Data Layer
TMS Images
Labels/
Didactics
Articles
Data
Sources
Mobile
Tours
Internet Publishing Teaching
Data
Applications
API Scripting
IIIF server
technology
Linked Open Data
JSON

26. Cataloguing the Content
26
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology

27. Tools for Teaching & Research
27
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology

28. My Team = Talent
28
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Cathryn Goodwin Collections Information Manager
Jeff Evans Manager of Visual Resources/Photography
Matt Marnett Manager of Technology and Information Systems
Jill Oster Raiser’s Edge Systems Administrator
Marin Lewis Collections Information Associate
Madison Goforth Collections Information Associate
Sarah Brown Collections Information Associate
Allen Chen Collections Cataloguer / Minor White /Photographer
Elizabeth Larew Collections Cataloguer
Andrew Wilk Collections Cataloger
Marci Lewis Media Resources Associate
Crystal Qian Princeton University Student Intern
Margot Yale Princeton University Student Intern
Sean Walsh Long-term contractor/web developer

29. Collections Discovery Initiative
Key Concepts for Success
29
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Communication
Collaboration & Involvement
Buy-in
Teaching in the museum galleries.

30. Future
30
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Early example of a data visualization by Crystal Qian, Princeton University Art Museum Student Intern
Museum Exhibitions 2000 - 2007
Click a year to view all exhibitions in that year.
Click an exhibition to view all the works of art in the exhibition.
Questions
What exhibitions were on display during the years 2000 to
2007?
What works of art were in the exhibition?

31. 31
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Princeton University Art Museum
&
Harvard Art Museums
Collaboration
Jeff Steward
Director of Digital Infrastructure and Emerging Technology
Harvard Art Museums &
Advisor to the Collections Discovery Initiative
Princeton University Art Museum
Princeton University Art Museum
Photo: Bruce M. White
Harvard Art Museums
Source: Designboom.com

32. 32
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Janet Strohl-Morgan
Associate Director for Information & Technology
Princeton University Art Museum &
Co-chair of the Digital Strategies and Transformation SIG
jstrohl@princeton.edu
artmuseum.princeton.edu
facebook.com/princetonuniversityartmuseum
twitter.com/PUArtMuseum
instagram.com/princetonu_artmuseum
Thank you!
Historic, Yup'ik
Place made: Alaska, United States
Moon mask, possibly early 19th century
Wood and pigment
h. 17.9 cm., w. 14.3 cm., d. 4.2 cm.
Gift of Gillett G. Griffin
2009-29

33. Digital Transformation at the Philadelphia
Museum of Art
Bill Weinstein
The John H. McFadden and Lisa D. Kabnick Director of Information and
Interpretive Technologies
MCN 201533

34. Museum Strategic Plan and Brand Initiative Goals for Intuitional Change
MCN 201534

35. Department of Information and Interpretive Technologies
MCN 201535

36. Digital Transformation Goals
MCN 201536
Infrastructure, Hardware, and
Systems
Legacy Platforms,
Siloed Data
Technology Skills Centered
in IT
Tightly Structured,
Less Participatory
Focused on Outcomes
Integrated Systems, Data
Driven Decisions
Digital Thinking, Digital Skills
Throughout the Institution
Collaborative, Agile, and
Adaptive

37. Brand Management
MCN 201537
Brand Management
• Senior Management Team provides oversight
and advises on major initiatives.
• Brand Action Group prioritizes projects,
ensures cross departmental collaboration,
and helps manage resources.
• Brand Champions serve as liaison for each
department, identify needs and propose new
projects and initiatives.

38. Digital Thinking Brand Initiative – CPIG
MCN 201538
Collection Presentation and Interpretation
Group (CPIG)
• Representatives from each curatorial department,
education, interpretation, IIT, library and marketing.
• Charged with developing strategy for presenting the
collection digitally.
• Jointly chaired by curator and associate director of
interactive technologies.

39. Digital Thinking Brand Initiative – Intranet
MCN 201539
Intranet Development
• Representatives from marketing and
communications, visitor services, editorial and
graphics, library, retail, HR, and IIT.
• Charged with developing internal
communications strategy, facilitating
collaboration, and in[proving project
management.
• Chaired by visitor services manager.

40. Digital Thinking Brand Initiative – Staff Training
MCN 201540
Staff Training
• Representatives from HR, IIT, development,
marketing and communications, special
exhibition and curatorial.
• Charged with developing program for staff
training.
• Chaired by deputy director of
development.

41. Funding Strategy
MCN 201541
Funding Strategy
• Annual presentation to Board of Trustees.
• IIT Advisory Committee meets three times
a year. Members serve on Board and
provide link to other board committees.
• Development liaison helps craft message,
develops coordinated funding menu, and
arranges presentations with potential
donors.

42. All Presentations Include Discussion of Supporting Technologies
MCN 201542

43. Funding Strategy
MCN 201543
$1.1 Million in individual gifts for FY15
• IIT department staff and general operating
support.
• Infrastructure projects.
• Interactives.

44. Thank you
MCN 201544
wweinstein@philamuseum.org

45. Digital Transformation
at the
Canada Science and Technology
Museums Corporation
Brian Dawson
Chief Digital Officer
Canada Science and Technology Museums Corporaiton
45
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology

46. Who we are…
46
CANADA SCIENCE AND TECHNOLOGY
MUSEUMS CORPORATION
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology

47. Relevance: Digital Citizenship
47
A realisation that we must work with
the world around us
A conscientious decision to be relevant
to our constituents
A bias toward action
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology

48. Digital has disrupted
business models

49. Irrelevant services
Irrelevant culture
Google and Facebook culture
Digital irrelevancy is
our BIGGEST
cultural threat
Institutions are Threatened
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology
49

50. 50

51. Digital Delivery: Changing the Channel
Gaming and Gamification
Open Data, Science and Culture
3D, AR, and VR
Crowdsourcing
Video production and distribution
Virtual Education
Digital “Reboot” of the Museum
51
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology

52. 52
Digital Tranformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology

53. Open Data
53

54. 54
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology

55. 55
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology

56. 56

57. Museum “Reboot”
57
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology

58. Human Resources:
Organization
58
Information
Technology
Web, Social
& Digital
Media
VP Public
Affairs
Interactive
Technology
Chief
Digital
Officer
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology

59. Investing in Human Resources:
Digital Storytelling
59

60. Innovation Teams
60
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology

61. Product Release
Backlog Sprint Backlogs
Sprint 1 Sprint 2 Sprint 3
Release
Agile Development
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology
61

62. Digital Transformation
> Develop and nurture a digital culture
> Relevance: connect with human stories
> Engage in today’s world
> Empower innovation
> Foster partnerships
> Agile execution
> Acceptance of failure / small bets
62
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology

63. Thank you
63
Brian Dawson
bdawson@techno-science.ca
@briandawson
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology

64. A Year on the Outside
Looking in
Carolyn Royston
Independent Consultant
MCN 201564

65. Focus of work
• Work with cultural and heritage organisations to kick start
and sustain a digital transformation process
• Focus on maximising digital opportunities & solve internal
organisational challenges
• Provide strategies, techniques, tools and digital skills
development
MCN 201565

67. In the last year
• Worked with a range of organisations
• Museums, Heritage and Arts
• Large and small
• Different stages of digital development and maturity
• Similar organisational challenges around digital
MCN 201567

68. Focus of work
• Help Senior Management teams to move away from a digital
strategy and focus on creating a set of strategic priorities where
digital is embedded and fundamental
• Move from siloes of activity to a digital ecosystem
• How to effectively manage the change and growth of digital roles
and responsibilities across the organisation
MCN 201568

69. My 5 takeaways on
Digital Transformation
and organisational
change
MCN 201569

70. 1. Digital transformation requires Leadership
MCN 201570

71. 2. A Strategy for the whole organisation
MCN 201571

72. 3. Introduce a culture of innovation
MCN 201572

73. 4. Focus on delivery
MCN 201573

74. 5. Transform your people
MCN 201574

75. Thank you
@caro_ft
MCN 201575

76. Thank you Panelists!
Questions?
MCN 201576