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SaaS Lead Nurturing
Done Right!
Linkedin.com/in/dekkerfraser
Identify why leads aren't
progressing to the next stage
Price Competition Timing Features Problem or Product Awareness
Look at the lost reason codes in your CRM Ask Sales about customer objections
Pay prospects for their input (gift cards) Research barriers to purchase
Create content that addresses those barriers
PRICE
Case studies proving ROI and cost
savings
TIMING
Time-sensitive offers, scheduled
follow-ups
COMPETITION
Competitive comparison charts
FEATURES
New features announcements
PRODUCT AWARENESS
5-minute video
PROBLEM AWARENESS
Research showing how big it is
Nurture leads
through multiple
channels
Import your leads into Facebook and LinkedIn to run ads
Email via Marketo, HubSpot, Outreach
Direct mail via Sendoso
SDR/BDR calls
Online chat
Messaging in your free trial
Whatsapp
SMS
Use 3rd party
validation
New articles
G2 Crowd, Capterra, Gartner,
Forrester, Google, Trustpilot
Buyers' guides
Rankings
Case studies
Salesy, product-centric content
White papers
Infographics
Graphic emails
Videos
Education
Interactive tools
Content, content, content
Webinars
Don't be afraid to create
"salesy" content about your
product & its features
Don't confuse open rates
and content consumption
with buying propensity
Always present your demo,
trial, or consultation as a
secondary offer with your
nurturing content
Nurture IMMEDIATELY
after a lead is created
Linkedin.com/in/dekkerfraser
Dekker has over 10 years' experience in software
marketing for companies including Sony and the
Google-backed startup Rocket Lawyer. He has an
MBA in marketing from the Kellogg School of
Management, taught college-level marketing, and is
the author of numerous books on product marketing.

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SaaS Lead Nurturing Done Right!

  • 1. SaaS Lead Nurturing Done Right! Linkedin.com/in/dekkerfraser
  • 2. Identify why leads aren't progressing to the next stage Price Competition Timing Features Problem or Product Awareness Look at the lost reason codes in your CRM Ask Sales about customer objections Pay prospects for their input (gift cards) Research barriers to purchase
  • 3. Create content that addresses those barriers PRICE Case studies proving ROI and cost savings TIMING Time-sensitive offers, scheduled follow-ups COMPETITION Competitive comparison charts FEATURES New features announcements PRODUCT AWARENESS 5-minute video PROBLEM AWARENESS Research showing how big it is
  • 4. Nurture leads through multiple channels Import your leads into Facebook and LinkedIn to run ads Email via Marketo, HubSpot, Outreach Direct mail via Sendoso SDR/BDR calls Online chat Messaging in your free trial Whatsapp SMS
  • 5. Use 3rd party validation New articles G2 Crowd, Capterra, Gartner, Forrester, Google, Trustpilot Buyers' guides Rankings
  • 6. Case studies Salesy, product-centric content White papers Infographics Graphic emails Videos Education Interactive tools Content, content, content
  • 8. Don't be afraid to create "salesy" content about your product & its features
  • 9. Don't confuse open rates and content consumption with buying propensity
  • 10. Always present your demo, trial, or consultation as a secondary offer with your nurturing content
  • 11. Nurture IMMEDIATELY after a lead is created
  • 12. Linkedin.com/in/dekkerfraser Dekker has over 10 years' experience in software marketing for companies including Sony and the Google-backed startup Rocket Lawyer. He has an MBA in marketing from the Kellogg School of Management, taught college-level marketing, and is the author of numerous books on product marketing.