CV

1. Mobile No: +91 9818582484
Email : abidlm4u@gmail.com;abidlm4u@yahoo.com
Name: Abid Alam
Education: MCA (Master of Computer Application)
Professional Summary:
• 12+ Years of Professional Experience in IT Infrastructure Operations Management, Service Delivery
Management, Linux/Window , Web Middleware administration , LVM(Logical Volume Manager) and
Cloud operations (IAAS) with leading Information Technology organizations having strong foot prints in
IT Product development, IT consulting & IT service delivery fields.
• Experience of Linux/Windows Administration, Linux LVM and Middleware technology support(BizTalk
Server, IIS Web Server, Apache HTTP, Apache Tomcat)
• Excellent leadership, analysis and cross-group collaboration skills.
• Installation and troubleshooting of various software under windows and Linux environment,
configuration of complete staging and production server environment.
Technical Skills:
Operating System Windows Server 2003/2008/2012/2016 , RHEL 7
Scripting Knowledge Python, PowerShell, PHP,HTML
Databases MS Access, MS SQL Server 2008/2012/2014,MySQL
Application/Web Servers BizTalk 2013, IIS 5.0/6.0/7.0/7.5/8.0,Apache HTTP, Apache Tomcat
Cloud Technologies AWS (EC2, VPC, EBS, S3, Route53, ELB, RDS, Security Groups)
Cloud Tools DoubleTake Carbonite, Cloud Space, AWS SMS
Service Delivery
Management
ITIL v3, Incident Management, Change Management, SLA Management
People Management Team Management, Resourcing, Skill Assessment, KRA , Performance
Management
Work Experience:
Company Name: Fujitsu India Private Limited July 2013 – till date
Project: Honeywell, North America & EMEA
Role: Technical Service Engineer Expert (Team Lead)
Honeywell International, Inc. is an American multinational conglomerate company that produces a variety of
commercial and consumer products, engineering services, and aerospace systems for a wide variety of
customers, from private consumers to major corporations and governments
Responsibilities:
 Leading a team of 4 engineers responsible for the Windows/Linux Hosting, Middleware Infrastructure
and Cloud Operations (IaaS) running On-Premise and on public clouds viz AWS.
 Installation and configuration of Red Hat Enterprise Linux and Windows Servers on Physical and Virtual
servers along with Server Maintenance and System Administration.
 Installing , configuring and maintaining Apache, SAMBA, NFS
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2. Mobile No: +91 9818582484
Email : abidlm4u@gmail.com;abidlm4u@yahoo.com
 Installed packages using YUM and Red Hat Package Manager (RPM) on multiple servers.
 Deploy a multi-tier web application on to AWS cloud as per client requirement.
 Creating, launching and maintenance of AWS-EC2 instances as per business needs.
 Creating and configuring Elastic Load Balancers and Auto Scaling groups to distribute the traffic and to
have a cost efficient, fault tolerant and highly available environment.
 Creating snapshots to take backups of the volumes and images to store launch configurations of the EC2
instances.
 Installation and configuration of IIS, Apache tomcat and Apache HTTP on Cloud based windows and
Linux servers.
 Leading the team of Web Server administrators responsible for entire Windows Webhosting
environment running on IIS (6.07.58.5) and Apache in an Hybrid cloud environment (On-premise &
AWS)
 Responsible for all day to day web server administration responsibilities viz creation of website, creation
of applications, deployment of application codes, multi tenancy , host header, security, access
management, hardening, troubleshooting etc.
 Responsible for deployment and renewal of SSL certification on all public facing applications.
 Administering the reverse proxy server (Microsoft Forefront Threat Management Gateway 2010) for the
On-premise web server environment.
 Single Point Of Contact for all issue related to Web server Vulnerabilities and their remediation.
 Escalation point for all severity calls related to Web & Cloud operations.
 Documenting the technical details as per the process.
 Attending the Team Meeting & discussing any issues faced by the team in the process.
 Coordinating with end users, developers and vendor for problem resolution.
Skills:
Linux System Administration:
 Installation & Configurations of Red Hat Enterprise Linux, Fedora Linux and CentOS, Maintenance &
System Administration
 Installation, configuration and maintenance of web servers, applications servers on Linux Servers.
 Managing package install/upgrades using YUM and RPM.
 Working with Red Hat Satellite Server which is used to push changes across multiple servers
simultaneously.
 Disk Managements: Partitioning tools like fdisk, GNU Parted, Gparted, GNOME Disks Utility etc.
 File System Management: ext2, ext3,ext4 utilities
 Process management: top, htop, ps, pstree,who, kill, glances
 Memory management: free, cat proc/meminfo , vmstat, top
 Managing different file servers like NFS, FTP and SAMBA Servers.
 Configuration of LVM, Managing the volumes and extended the logical volumes online.
 Creating and maintaining user accounts, profiles and security rights as per requirement.
 Installation and troubleshooting of network services like NFS, FTP, Telnet and SSH.
 Knowledge of Shell scripts to automate daily repetitive tasks.
 Cron scheduling jobs.
Windows System Administration:
 Installation, Configuration & Administration of Windows 2003/2008/2012/2016 Servers.
 Trouble shooting Windows Servers thru Remote Management Cards (HP ILO, IBM RSA, Dell DRACK)
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3. Mobile No: +91 9818582484
Email : abidlm4u@gmail.com;abidlm4u@yahoo.com
 Install security updates, patches and upgrades on all server systems.
 Monitoring and handling Incidents of mixed OS environment.
 Performed activities to monitor backups, backup file size, scheduled jobs, disk space, blocking issues
and performance.
Middleware Support (IIS, BizTalk Server, Apache Tomcat and Apache HTTP):
 Installation and configuration of IIS 6.0/7.0/7.5
 Remote administration of IIS on Windows 2003/2008 servers.
 Troubleshooting all types of server related issues and web applications.
 Trouble shooting websites and web servers.
 Backing up and Restoring IIS configuration. Editing the IIS Configuration files.
 Creating and Configuring a New Web Instance on IIS.
 Installing .Net framework and registering.
 Deploying asp.net based applications.
 Configuring asp.net application with IIS like allowing web service extensions and application mapping.
 Windows Security Settings Configurations.
 Analyzing IIS Log files.
 Installing and configuring Third party vendor applications and integration with IIS.
 Troubleshooting application related issues.
 Assigning of NTFS permissions and SSL for the Websites.
 Authentication methods used in IIS
 Monitor site availability and performance on Pre-Prod/QA/Prod Servers.
 Monitoring Memory, Hard Disk Utilization on Pre-Prod/QA/Prod Servers.
 Deploy Application through Tool and Manually on Pre-Prod/QA/Prod Servers.
 Installation and configuration of Apache tomcat and Apache HTTP on windows and Linux servers.
 Upgrade Apache tomcat from old version to new version.
 MS BizTalk Sever 2013/2016 Installation, configuration and troubleshooting.
 Good experience in BizTalk installation, configuration and administration, debugging BizTalk
applications and usage of HAT, creating BizTalk Rules, deploying BizTalk Rules, calling the rule from
.Net applications and BizTalk orchestrations.
 Good experience in debugging, understanding the codes developed by others and fixing the issues.
Excellent team player, self-motivated, quick learner and having good trouble-shooting capabilities
 BizTalk Administration Deployment.
 Monitoring the running and suspended instances.
 Monitoring the Errors in Event Viewer through BT Admin Console
AWS Cloud:
 Deploy a multi-tier web application on to AWS cloud as per client requirement.
 Expert Knowledge of AWS (Amazon Web Services) EC2/ELB/S3/VPC and other services in the AWS
Cloud infrastructure such as IAAS, PAAS and SAAS.
 Experience in migrating and implementation of multiple application on premise to AWS cloud.
 Possess good knowledge in creating and launching EC2 instance.
 Created and configured elastic load balancers and auto scaling groups to distribute the traffic and to
have a cost efficient, fault tolerant and highly available environment.
 Created snapshots to take backups of the volumes and images to store launch configurations of the
EC2 instances.
 Maintained the monitoring and alerting of production and corporate servers using Cloud Watch
service.
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4. Mobile No: +91 9818582484
Email : abidlm4u@gmail.com;abidlm4u@yahoo.com
Previous Experience:
# Organization From To Position Held
2. Tata Consultancy Services Ltd. May 2011 July 2013 Assistant Consultant
3. HCL Technologies Ltd. Jan 2010 May 2011 Lead Engineer
4. v-Angelz Technologies P Ltd. July 2008 Jan 2010 Server Admin
5. Brainpulse Technologies P Ltd. Nov 2005 July 2008 Sr. System Admin
Achievements:
• Received Organization level Apex & Asterix Awards for outstanding performance.
• Achieved MCSE (Microsoft Certified System Engineer) Certification.
• ITIL Certified
Education/Qualification:
Personal Details:
Date of Birth 01-07-1982
Nationality Indian
Sex Male
Marital status Married
Current Address and phone no E-46 4th
Floor Abul Fazal Enclave Part-II Thokar No. 6
Shaheen Bagh, Jamia Nagar
New Delhi-110025
Contact No: +91 9818582484
(Abid Alam)
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Degree/Specialization Year University/Board/Institute Division
MCA 2005 UP Technical University, Lucknow First
B.Sc. (Math) 2001 Purvanchal University, Jaunpur (UP) First
Senior Secondary 1998 Uttar Pradesh Madhyamik Shiksha Parishad
Allahabad
Second
Higher Secondary 1996 Uttar Pradesh Madhyamik Shiksha Parishad
Allahabad
First