1. Resume
Deepak Belwal
Phone: +91 999 828 7655
Email: deepak.belwal@tcs.com
__________________________________________________________________________________________________________
Objective
To become a Business Manager in a Global Company and leading the executive team for achieving success
in management functions.
Current Role Description
Analyst, TCS BPO
As anAnalyst of Nielsen's One Global Reference Data System, the core job is to perform the User
Acceptance Testing for the platform being developed for the reference data processes at global level.The
primary role is planning, organizing, executing, documenting and training end users. The key
accountabilities include analyzing project requirements and ensuring they are met, developing test cases,
conducting thorough and accurate tests, producing clear and accurate documentation, providing training to
all categories of users.
Contributions/Achievements
Received TCS "Star of the Month" Award for achieving the quickest item-coding quality improvement
from 88% to 96% in one month
Presented Service & Commitment Award by TCS in recognition of 5 years of dedicated employment
Proposed and implemented key Business process improvement projects to reduce or eliminate nonvalue added tasks and increased productivity
Technical Skills
Domain Experience Retail and Consumer Products domain - Market Research
The purpose is to systematically collect, validate, analyze and reportthe
market data to retailers, manufacturers, brand owners, etc. which helps in
making smart business decisions and evaluate product performance.
Management
Prioritizing of work to accomplish within given timeline, Setting specific
Experience
goals and strategy to achieve objectives, Execution of operations plan with
resource optimization and people engagement.
Software Tools & Microsoft Excel, Powerpoint and Word.
Methods
Internet Search Engine usage and messenger.
Resume
Deepak Belwal

2. Resume
Trainings
Program/Course
Duration (mins)
Start Date
End Date
Knowledge Transition
Program – SoftSkills
60
04/05/2010
04/05/2010
BPO Communication&
Analytical Thinking Skills
480
13/04/2010
13/04/2010
Duration
Score
From
Business French
Level 1
3 months
77%
Market Research
workshop
6 hours
60%
Department of
French, MSU,
Baroda
The Nielsen
Company, India
Certifications
Program/Course
Project Experience Summary
Project
Customer
Period
Role
Description
Skills
Achievements
Project
Customer
Period
Role
Description
Skills
Achievements
Resume
TNC-BPO-OGRDS UAT-US-OFF
The Nielsen Company
10 SEP 10 till date
Analyst
The One Global Reference Data System is a single online
platform for collecting, analyzing and reporting global data to
multinational clients across 97 countries.
Business analysis, User Acceptance Testing andAutomation.
All project specific timelines have been consistently met before
delivery schedule and client expectations fulfilled.
TNC_RD_EUREKA__FRANCE_OFF
The Nielsen Company
18 JUL 09 to 31 AUG 10
Team Member – Item Master Database
Online Item coding of retail products in the French market
Local product knowledge, Data analysis, Tools usage &
compliance, French reading ability and team leadership.
The SLA's were met 96% to 99% on an average without any
non-compliance
Deepak Belwal

3. Resume
Experience Details
TCS Experience
5 Years&6 Months (till date)
Date of Joining
Department
19th November 2007
BPO Services
Horizontal Service Delivery Knowledge and Information Process Outsourcing
Competencies
Competency Area
Sub-Competency
Area
Sub-Competency
Area2
Proficiency
Method of
Assessment
Business Process
Outsourcing
Business Process
Outsourcing
BPO - Knowledge &
Skill Competencies
BPO - Knowledge &
Skill Competencies
E2
Custom Method
E1
Custom Method
Business Process
Outsourcing
BPO - Behavioural
Competencies
L2
Custom Method
Lean Six Sigma
(LSS)
BPO - Quality
BPO-English Ability Written
BPO-TNCKNOWLEDGE OF
RETAIL INDUSTRY
Communication,
Teamwork,
Presentation,
Learning ability
Process Excellence
E0
Custom Method
Passport Details
Passport Number
Date of Issue
Expiry Date
Place of Issue
E9188849
27-may-2004
26-may-2014
Ahmedabad
Education Summary
Qualification Category
Qualification / From
Subject
Standard XII
Bachelor Of Commerce
Post Graduate Diploma
HSC / BarodaHigh School
B.COM / MSU, Baroda
PGDBA / MSU, Baroda
Commerce
Accounts
Business Administration
Hobbies / Interests
Skit & Drama performance, Singing, Dancing, Rifle shooting, Extempore and Reading.
Resume
Deepak Belwal