1. David Serna Email:davidser323@gmail.com
4765 Hammel St Los Angeles,CA 90022 Phone number:(323)712-8824
Objective:To findacompany where Ican bringvalue withmy customerservice andnetworkingdesktop
and mobile devices,officeapplicationsandOutlooke-mail system.
TECHNICAL SKILLS
 SupportComputerandLaptop Hardware replacementandupgrades
 Install,configure upgradeWindowsandLinux OperatingSystemsforclientandServer
environment
 Maintaincomputeroperatingsystemfree fromvirusandmalicioussoftwareforoptimum
performance,diskclean-up
 Install,configure andsupportpeer-to-peerandclientservernetworkenvironment,implement
local securitypolicy,NTFSpermissions,passwordpolicyandGPO
 Networkproactive managementwithWiresharkprotocol analyzerandOp-Managermonitoring
software
 Data Recoveryand back-upsoverthe network
 DiskManagement,diskquota,file type formatting,Dual bootingandHard drive partitions
 MicrosoftWord, Excel,PowerPointandOutlooksupport
 Remote Technical SupportwithRemote Desktop,Teamviewer
Professional Experience
Thrive Market,Commerce,CA 4/2015 – 10/2015
OrderPackerDuties& Responsibilities
I assistedwithpackingordersinthe utmosthighestqualitytobe shippedouttocustomers.Ialsoassist
withpickingorders,andhelpingtokeepourwarehouse cleanandorganized.
Target, Alhambra,CA 6/2014 – 3/2015
I workedinthe warehouse andinstore.Iassistedinorganizing,preppingbackstock,pickingitemsfor
online orders,stockingitemsforfreezersandcoolers,electronics,andmerchandise.I workedwith
electronicequipmentsuchasa pda for inventory.Ialsoprovidedfriendlycustomerservice while helping
customersinany of theirneedssuchas findingitemsinstore.
Kmart, Commerce,CA 11/2008 – 10/2014
I was a loader,unloader,andstocker.Iassistedinorganization,cleaning,painting,andremodelingof
upstairsstockroomandstore.I resetlayoutsinstore,assistedinelectronics,andloadedshopping carts.
I alsoassistedintrainingnewemployees,doingpaperwork,andanythingelseneededof me.
EDUCATION
UEI College 3901 RioHondo Ave,El Monte CA, 91731 1/ 2016- 8/ 2016
ComputerSystemtechnician
GarfieldHighSchool 9/2004- 6/2008
Los Angeles

2. David Serna Email:davidser323@gmail.com
4765 Hammel St Los Angeles,CA 90022 Phone number:(323)712-8824