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Crowdsourcing at Wikipedia

  1. 1. CROWDSOURCING <ul><li>- What is crowdsourcing? </li></ul><ul><li>- About Wikipedia. </li></ul><ul><li>- How Wikipedia leverages crowdsourcing? </li></ul>Pierre GAULIS Ali MERCHANT Patricia CASAL Ana VIEIRA DIAS Nicholas BEDNALL VASIliki DIMITROPOULOU GROUP B
  2. 2. WHAT <ul><li>-Is an open call to an undefined audience with desired characteristics to contribute </li></ul><ul><li>Is a democratic way to organize collective knowledge of the thousands </li></ul><ul><li>A way of collecting valuable , creative , and cost-effective information </li></ul><ul><li>Works as an interactive educational tool </li></ul>Freedom + Collaboration + Productivity Irresponsibility + Insularity + Anarchism
  3. 3. WIKIPEDIA <ul><li>A community built encyclopedia with a ‘neutral point of view’ </li></ul><ul><li>“ The sum of all human knowledge in one place” </li></ul><ul><li>Run entirely on the donations revenue model (resolve to never run ads!) </li></ul><ul><li>The idea of sharing knowledge in an exciting, new way caught on and Wikipedia has never had to advertise </li></ul>
  4. 4. How it’s run <ul><li>-There is a network of trusted contributors who are registered and known to provide significant contributions </li></ul><ul><li>-’Revert wars’ are moderated by way of providing community pages for discussion </li></ul><ul><li>-Motivation, in the words of Jimmy Wales, lies in “the larger mission to affect the world in a positive way”, and “Love” holds it together(!) </li></ul><ul><li>Quality is managed through internal processes & by way of ‘watchlists’ </li></ul>
  5. 5. <ul><li>Taps into the collective knowledge of the lay person in a virtually free way </li></ul><ul><li>Documents what people already know and are happy to share </li></ul><ul><li>Forwards the democratic agenda of free information by everyone for everyone </li></ul>
  6. 6. How Crowd-sourcing is leveraged- <ul><li>-Many contributors for specific subjects may lead to mess and chaos: </li></ul><ul><li>Wikipedia counters this through ‘arbitration committees’. </li></ul><ul><li>-Is available in >270 languages and therefore caters to diversity in crowds </li></ul><ul><li>-Size of the audience is a considerable motivator for people to contribute </li></ul><ul><li>Up-to-date to the second (timely coverage of information) </li></ul>
  7. 7. <ul><li>Crowd control is managed through mediators’ and arbitrators’ committees </li></ul><ul><li>A neutral viewpoint is tried to manage due to the diversity in writers </li></ul><ul><ul><li>This also acts as fuel for further debate as more holistic arguments emerge </li></ul></ul><ul><li>-For reliability, wikipedia encourages editors to register </li></ul><ul><li>-Stability and reliability are managed through engaging discussions </li></ul>
  8. 8. <ul><li>-Wikipedia provides an extensive IT platform along with other functionality that acts as bait for contributors </li></ul><ul><li>- This makes it simple for crowds to gather remotely and cross-collaborate </li></ul><ul><li>-Because it’s a live and free model, it is constantly challenged and under constant evolution and supervision </li></ul><ul><li>-Follows the evolution of customers interests all the time </li></ul><ul><li>-’SuggestBot’ enables and entices people to edit other related articles </li></ul><ul><li>-Breaks the molds of ‘expert’ designations and lets anyone show what they know </li></ul>
  9. 9. <ul><li>-Authenticity of certain information, especially current events, will always be questioned due to the nature of the project </li></ul><ul><li>-Timeliness breeds relevance, however </li></ul><ul><li>-Multiple perspectives fuel debate and provide a wider canvas for discussion </li></ul><ul><li>-Constant moderation ensures some level of accuracy, as does referencing that ensures articles are more fact-based </li></ul><ul><li>-Helps virtually unknown talents or experts to gain large-scale recognition for their work. </li></ul>
  10. 10. The evolution of Wikipedia