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Citrix The Intelligence
Workspace
State-of-the-art for Deployment SAP User Interfaces
Julkipri.Sinaga@citrix.com
Citrix SAP – A Perfect Combination
• Lots of Innovations by:
• SAP (Fiori Mobile Edition, S/4 HANA, HANA Cloud Platform) &
• Citrix (Citrix Cloud, Secure Browser, NetScaler SD WAN, Sharefile)
 Leading to more joint Use Cases than ever before: Cost-efficient,
scalable,
secure & fast deployment of SAP user Interfaces – from SAP Fiori, SAP
3D
Visual Enterprise and SAP's Hana Studio – across all SAP Industry
Business
Solutions.
• Making Citrix SAP value proposition even more relevant while enabling
Cost-Savings in XXL Landscapes: The larger the SAP landscape, the
greater the probability that Citrix is chosen to deliver SAP Business
Solution via XA/XD.
Citrix SAP Alliance – Key Pillars
Citrix is a Global SAP Technology Partner since 2001
- More than 110.000 joint Citrix SAP Customers
SAP Executive Sponsorship
- Christian Rapberger (formerly Thomas Saueressig, now SAP’s CIO)
SAP Citrix Landscape
- Remote Access and Virtual SAP Desktops for SAP’s 84.000 employees.
SAP Citrix Support
- Joint Support Process (SAP Support Level 1 and Level 2 – Citrix Support Level 3).
Citrix SAP Innovation Office (SAP Partner Port)
- Citrix SAP Innovation Office to run Citrix SAP Expert Workshops
Accelerate adoption/‘build’-in of state-of-the-art Citrix technologies in
strategic SAP
Solutions powered by S4/Hana – Being Close to SAP Development Architects is key Success
Citrix Solution Components ready to be supported/certified by SAP (XenMobile, XenApp,
XenDesktop, XenServer, NetScaler).
• Citrix Virtual Apps and Desktops
• Deliver SAP Frontends
• SapGui
• SAP Fiori
• Secure Browser
• Better Network Support
• SAP Printing ready
• 3rd Party Integration
• Citrix Hypervisor
• Run SAP Workloads
• Docker Integration
• Citrix Workload Optimized
• Open Source & Free
SAP & Citrix – More joint Use Cases Than Ever Before
• Citrix Endpoint
Management
• Secure SAP Mobile Apps
(Fiori Mobile Edition),
Concur, SuccessFactors
• Deep Integration with Citrix
Productivity Apps
• Office 365 Enabled
• Citrix Sharefile
• Document Workflows
• Secure File Sharing
• Collaboration
• Citrix ADC - Netscaler SD-
WAN
• Enhance Backend Security
• Accelerate Performance
• Global Load Balancing
• SSO via IdP for SAP SaaS
and Cloud.
• Global SAP Roll Outs
• Wan Virtualization
• Wan Optimization
Why Citrix for SAP?
– Traditional Client Family
• One time roll-out and deployment of application and patches to all users
• Develop and test for only one desktop image
• Consistent user performance (and SLAs) and common “desktop” image at go-live
• Eliminates network and desktop assessments and upgrades
• Allow any user to have secure & high performance access
• Eliminate HW assessments and upgrades to meet requirements of large client
• Ensure 100% of patches deployed to 100% of users – instantly
• Reduce bandwidth consumption 3.5X – 6X
– Enterprise Portal / Web Access / Fiori / Lumira / Business Objects …
• Ensure every user runs a secure browser with all the latest patches and
that all user-controllable, browser options are properly set for SAP
• Improve performance by eliminating network traffic resulting from
download of web objects with each transaction.
• Reduce bandwidth consumption 12X – 13X
• Provide secure access to any app (Web, Client-Server or Host-Based)
Citrix/SAP use case: Citrix for SAP 3D Visualization
Citrix Workplace Reference Architecture
Cloud On-Premise
Server / CPU/GPU / Storage / Network (supported/certified by SAP)
XenServer as Hypervisor
SAP HANA as Platform / in-memory database Citrix Virtual Apps and Desktop
(XenApp/XenDesktop)
Citrix Endpoint Management (XenMobile)
S/4HANA (SAP Enterprise Suite for SAP HANA)
SAP 3D Visual Enterprise
Business Scenario/Process/Dashboard using enhanced 3D visualization
Overview of Citrix ADC (NetScaler) for SAP Use Cases
Citrix NetScaler as Proxy Identity Provider to Ensure SSO for SAP Saas &
SAP Cloud
• Such as SAP JAM, SAP S4/HANA
• This is a pretty new use case for NetScaler already in use at many customer sites.
• It adds nicely to the previously identified Use Cases:
• NetScaler to improve Security, Performance and Scalability in SAP HANA Tailored Data Center
Integration Scenarios
• NetScaler for SAP’s Cloud Acquisitions (Successfactors, Concur, Ariba, FieldGlass..)
• NetScaler for Load Balancing of Large SAP Landscapes (XXL)
• Additional Planned / Work in Progress / Done
• Certification NetScaler 11.1. successfully delivered
• Ran PoC in SAP Co-Innovation Lab (VPN, LoadBalancer)
• Work in Progress: New Version of NetScaler Deployment Guide
Classic View - Citrix Scenario for SAP Browser-Based
UIs
Advantages of Citrix Scenario:
• Communication protocol ICA is highly optimized for WAN
• Simplified maintenance and support of client software and hardware
• Cheap Citrix clients
LAN / WAN /
Internet
SAP S4 HANA SAP
Application Server
Citrix Server
SAP Fiori on
Citrix Clients
HTTP ICA
Citrix to Accelerate SAP Hana Enterprise Cloud (HEC)
Delivery
Advantages of Classic Architecture
• Optimal Performance due to Citrix Farms very close to SAP Backends
• NetScaler serves as Global Load Balancer in XXL SAP Landscapes
SAP Customer
Back End Systems
Citrix XA/XD
Farms
Customer On
Premise
Customer
on Premise
Classic Customer Landscape:
Citrix NetScaler
LoadBalancer
Customer
On Premise
SAP Fiori on
Citrix Clients
Customer
on Premise
Citrix to Accelerate SAP Hana Enterprise Cloud (HEC)
Delivery
Disadvantages
• No longer Optimal Performance due to Citrix Farms far away from SAP Backends and SAP
SaaS
• No SSO
SAP SaaS
SAP Customer
Back End Systems
Citrix XA/XD
Farms
SAP Cloud Customer
on Premise
In Transition: Move to the Cloud leaves Customer Landscapes with Optimization Potential:
Citrix ADC (NetScaler)
LoadBalancer
Customer
On Premise
SAP Fiori on
Citrix Clients
Customer
on Premise
Citrix to Accelerate SAP Hana Enterprise Cloud (HEC)
Delivery
Advantages of Future Optimized Architecture
• NetScaler for accelerated Performance
• In Discussion: Citrix Service as Part of SAP HANA Enterprise Cloud
SAP Saas
SAP Customer Back
End Systems
Citrix XA/XD
Farms
SAP Cloud
(Datacomm)
Goal: SAP Cloud AND/OR Citrix Cloud
Datacomm, AWS, Azure, OTC,…
Future Optimized Customer Landscape:
Citrix NetScaler
Global Load Balancer
Proxy IdP for
SAP for SSO
Customer
On Premise
SAP Fiori on
Citrix Clients
XenApp and XenDesktop
Azure
XenApp and XenDesktop
management on-premises
Virtual app and desktops workloads
on-premises and Azure
Managed by IT
XenApp and XenDesktop cloud
service on Azure, managed by Citrix
Virtual app and desktops workloads
on Azure, managed by IT
Azure
XenApp and XenDesktop
management on Azure
Virtual app and desktops workloads
on Azure
Managed by IT
Citrix Cloud
Azure
Citrix is the only solution provider that offers a flexible cloud delivery model where the customer can choose to leverage ANY
public or private cloud scenario that enables customer to deliver secure data and applications in a variety of designs.
Welcome to the New Cloud World
SAP Public Cloud (East)
Citrix Receiver HDX
SSL
Microsoft Azure (East Region)
Citrix IaaSCitrix XenAppCitrix XenDesktop
v · Multiple public clouds
· Citrix infrastructure managed by Customer in Azure
· Citrix XenApp Fiori workload managed by Customer in Azure
· SAP Fiori infrastructure managed by SAP in SAP cloud
Hybrid Public
Cloud
SAP Fiori IaaS
DatacommDatacomm
Quiz: Which one is SAP native, which is powered by Citrix?
Need more ? Where the Intelligence ?
18 © 2017 Citrix
WORKSPACE
19 © 2017 Citrix
MYTH
Workspace = VDI
Citrix Workspace is for
all apps, all content,
and all employees
TRUTH
20 © 2017 Citrix
21 © 2017 Citrix
On-prem Windows apps
(existing Citrix Virtual Apps farm)
22 © 2017 Citrix
Cloud Windows apps
23 © 2017 Citrix
Secured SaaS apps
24 © 2017 Citrix
On-prem desktop
25 © 2017 Citrix
Cloud desktop
26 © 2017 Citrix
Windows virtual desktop
from Azure
27 © 2017 Citrix
On-prem docs
28 © 2017 Citrix
Cloud docs
29 © 2017 Citrix
30 © 2017 Citrix
MYTH
My current security practices
are good enough for my
SaaS apps
Your SaaS apps are
more secure in
Citrix Workspace
TRUTH
31 © 2017 Citrix
120+APPS
32 © 2018 Citrix | Confidential
NOW ANNOUNCING:
ARMORED CLIENT
TECHNOLOGY
• Enhanced security to thwart Keystroke
Loggers and Screen Capture malware
• Protects any app or content running
inside Workspace App
33 © 2017 Citrix
INTELLIGENT
WORKSPACE
34 © 2017 Citrix
MYTH
My employees love
to use SaaS apps
Your employees are
frustrated with their
SaaS experience
TRUTH
35 © 2017 Citrix
COMPLEXITY
FOR EMPLOYEES
Too Many Apps Too Little Usage Too Much Switching
36 © 2017 Citrix
Unmanageable
data sprawl
Privacy regulations conflict
with cloud + analytics
COMPLEXITY
FOR IT
New security
challenges
Data silos from rapid
adoption of SaaS
1010
10101
10010
1110
37 © 2017 Citrix
FROM THE APP DIRECTORY
38 © 2018 Citrix | Confidential
Access to Applications and Content
User / Content / App / Network
CONTENTAPPS DEVICES
ANALYTICS
On-prem / CloudSaaS / Mobile / Windows / Virtual PC / Smartphone / Tablet / IoT
USER-INITIATED INTERACTIONS
FROM THE APP
DIRECTORY
SECURE DIGITAL
WORKSPACE
ORGANIZE WORK
(We are here)
39 © 2017 Citrix
Actionable Information
WORKSPACE-ASSISTED INTERACTIONS
INTELLIGENT
WORKSPACE
FROM THE APP
DIRECTORY
SECURE DIGITAL
WORKSPACE
GUIDE WORK
(simplified workflows)
40 © 2017 Citrix
WORKSPACE-ASSISTED INTERACTIONS
INTELLIGENT
WORKSPACE
Actionable Information
GUIDE WORK
(simplified workflows)
AUTOMATE WORK
(assistants)
FROM THE APP
DIRECTORY
SECURE DIGITAL
WORKSPACE
42 © 2018 Citrix | Confidential
INTELLIGENT
EXPERIENCE
43 © 2018 Citrix | Confidential
1
2
INTELLIGENT
EXPERIENCE
Assistant + Search
Find and suggest content, and automate
for greater productivity
Productivity Components
Customizable sidebar for added productivity
1
2
44 © 2018 Citrix | Confidential
1
2
3
INTELLIGENT
EXPERIENCE
Assistant + Search
Find and suggest content, and automate
for greater productivity
Productivity Components
Customizable sidebar for added productivity
1
2
Notification Feed
Aggregated tasks and activities from
integrated applications
3
45 © 2018 Citrix | Confidential
1
2
3
4
INTELLIGENT
EXPERIENCE
Assistant + Search
Find and suggest content, and automate
for greater productivity
Productivity Components
Customizable sidebar for added productivity
1
2
Notification Feed
Aggregated tasks and activities from
integrated applications
Sapho
Micro-app integrated with line
of business application
3
4
46 © 2018 Citrix | Confidential
INTELLIGENT
EXPERIENCE
Assistant + Search
Find and suggest content, and automate
for greater productivity
Productivity Components
Customizable sidebar for added productivity
1
2
Notification Feed
Aggregated tasks and activities from
integrated applications
Sapho
Micro-app integrated with line
of business application
3
4
Boards
Project spaces for organizing content
and collaboration
5
1
2
5
3
47 © 2018 Citrix | Confidential
INTELLIGENT
EXPERIENCE
Assistant + Search
Find and suggest content, and automate
for greater productivity
Productivity Components
Customizable sidebar for added productivity
1
2
Notification Feed
Aggregated tasks and activities from
integrated applications
Sapho
Micro-app integrated with line
of business application
3
4
Boards
Project spaces for organizing content
and collaboration
5
Apps
Virtual Desktop and SaaS Applications
Desktops
Virtual Desktops
Files
Content Collaboration
6
7
8
1
2
5
3
6
7
8
48 © 2018 Citrix | Confidential
INTELLIGENT WORKSPACE DEMO
49 © 2018 Citrix | Confidential
WHAT POWERS THE WORKSPACE?
Access Control
Analytics Engine for
Security, Performance,
and Productivity
Workspace Applications
and content
Networking
• Gateway
• Secure Web Gateway
• SD-WAN
• ITM
Identity Broker
Secure Browser &
Secure Browsing
Virtual Apps
& Desktops
Unified Endpoint
Management &
Mobile Device
Management
50 © 2018 Citrix | Confidential
Demo &
THANK
YOU

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Citrix The Intelligence Workspace and State-of-the-art for SAP

  • 1. Citrix The Intelligence Workspace State-of-the-art for Deployment SAP User Interfaces Julkipri.Sinaga@citrix.com
  • 2. Citrix SAP – A Perfect Combination • Lots of Innovations by: • SAP (Fiori Mobile Edition, S/4 HANA, HANA Cloud Platform) & • Citrix (Citrix Cloud, Secure Browser, NetScaler SD WAN, Sharefile)  Leading to more joint Use Cases than ever before: Cost-efficient, scalable, secure & fast deployment of SAP user Interfaces – from SAP Fiori, SAP 3D Visual Enterprise and SAP's Hana Studio – across all SAP Industry Business Solutions. • Making Citrix SAP value proposition even more relevant while enabling Cost-Savings in XXL Landscapes: The larger the SAP landscape, the greater the probability that Citrix is chosen to deliver SAP Business Solution via XA/XD.
  • 3. Citrix SAP Alliance – Key Pillars Citrix is a Global SAP Technology Partner since 2001 - More than 110.000 joint Citrix SAP Customers SAP Executive Sponsorship - Christian Rapberger (formerly Thomas Saueressig, now SAP’s CIO) SAP Citrix Landscape - Remote Access and Virtual SAP Desktops for SAP’s 84.000 employees. SAP Citrix Support - Joint Support Process (SAP Support Level 1 and Level 2 – Citrix Support Level 3). Citrix SAP Innovation Office (SAP Partner Port) - Citrix SAP Innovation Office to run Citrix SAP Expert Workshops Accelerate adoption/‘build’-in of state-of-the-art Citrix technologies in strategic SAP Solutions powered by S4/Hana – Being Close to SAP Development Architects is key Success Citrix Solution Components ready to be supported/certified by SAP (XenMobile, XenApp, XenDesktop, XenServer, NetScaler).
  • 4. • Citrix Virtual Apps and Desktops • Deliver SAP Frontends • SapGui • SAP Fiori • Secure Browser • Better Network Support • SAP Printing ready • 3rd Party Integration • Citrix Hypervisor • Run SAP Workloads • Docker Integration • Citrix Workload Optimized • Open Source & Free SAP & Citrix – More joint Use Cases Than Ever Before • Citrix Endpoint Management • Secure SAP Mobile Apps (Fiori Mobile Edition), Concur, SuccessFactors • Deep Integration with Citrix Productivity Apps • Office 365 Enabled • Citrix Sharefile • Document Workflows • Secure File Sharing • Collaboration • Citrix ADC - Netscaler SD- WAN • Enhance Backend Security • Accelerate Performance • Global Load Balancing • SSO via IdP for SAP SaaS and Cloud. • Global SAP Roll Outs • Wan Virtualization • Wan Optimization
  • 5. Why Citrix for SAP? – Traditional Client Family • One time roll-out and deployment of application and patches to all users • Develop and test for only one desktop image • Consistent user performance (and SLAs) and common “desktop” image at go-live • Eliminates network and desktop assessments and upgrades • Allow any user to have secure & high performance access • Eliminate HW assessments and upgrades to meet requirements of large client • Ensure 100% of patches deployed to 100% of users – instantly • Reduce bandwidth consumption 3.5X – 6X – Enterprise Portal / Web Access / Fiori / Lumira / Business Objects … • Ensure every user runs a secure browser with all the latest patches and that all user-controllable, browser options are properly set for SAP • Improve performance by eliminating network traffic resulting from download of web objects with each transaction. • Reduce bandwidth consumption 12X – 13X • Provide secure access to any app (Web, Client-Server or Host-Based)
  • 6. Citrix/SAP use case: Citrix for SAP 3D Visualization
  • 7. Citrix Workplace Reference Architecture Cloud On-Premise Server / CPU/GPU / Storage / Network (supported/certified by SAP) XenServer as Hypervisor SAP HANA as Platform / in-memory database Citrix Virtual Apps and Desktop (XenApp/XenDesktop) Citrix Endpoint Management (XenMobile) S/4HANA (SAP Enterprise Suite for SAP HANA) SAP 3D Visual Enterprise Business Scenario/Process/Dashboard using enhanced 3D visualization
  • 8. Overview of Citrix ADC (NetScaler) for SAP Use Cases Citrix NetScaler as Proxy Identity Provider to Ensure SSO for SAP Saas & SAP Cloud • Such as SAP JAM, SAP S4/HANA • This is a pretty new use case for NetScaler already in use at many customer sites. • It adds nicely to the previously identified Use Cases: • NetScaler to improve Security, Performance and Scalability in SAP HANA Tailored Data Center Integration Scenarios • NetScaler for SAP’s Cloud Acquisitions (Successfactors, Concur, Ariba, FieldGlass..) • NetScaler for Load Balancing of Large SAP Landscapes (XXL) • Additional Planned / Work in Progress / Done • Certification NetScaler 11.1. successfully delivered • Ran PoC in SAP Co-Innovation Lab (VPN, LoadBalancer) • Work in Progress: New Version of NetScaler Deployment Guide
  • 9. Classic View - Citrix Scenario for SAP Browser-Based UIs Advantages of Citrix Scenario: • Communication protocol ICA is highly optimized for WAN • Simplified maintenance and support of client software and hardware • Cheap Citrix clients LAN / WAN / Internet SAP S4 HANA SAP Application Server Citrix Server SAP Fiori on Citrix Clients HTTP ICA
  • 10. Citrix to Accelerate SAP Hana Enterprise Cloud (HEC) Delivery Advantages of Classic Architecture • Optimal Performance due to Citrix Farms very close to SAP Backends • NetScaler serves as Global Load Balancer in XXL SAP Landscapes SAP Customer Back End Systems Citrix XA/XD Farms Customer On Premise Customer on Premise Classic Customer Landscape: Citrix NetScaler LoadBalancer Customer On Premise SAP Fiori on Citrix Clients Customer on Premise
  • 11. Citrix to Accelerate SAP Hana Enterprise Cloud (HEC) Delivery Disadvantages • No longer Optimal Performance due to Citrix Farms far away from SAP Backends and SAP SaaS • No SSO SAP SaaS SAP Customer Back End Systems Citrix XA/XD Farms SAP Cloud Customer on Premise In Transition: Move to the Cloud leaves Customer Landscapes with Optimization Potential: Citrix ADC (NetScaler) LoadBalancer Customer On Premise SAP Fiori on Citrix Clients Customer on Premise
  • 12. Citrix to Accelerate SAP Hana Enterprise Cloud (HEC) Delivery Advantages of Future Optimized Architecture • NetScaler for accelerated Performance • In Discussion: Citrix Service as Part of SAP HANA Enterprise Cloud SAP Saas SAP Customer Back End Systems Citrix XA/XD Farms SAP Cloud (Datacomm) Goal: SAP Cloud AND/OR Citrix Cloud Datacomm, AWS, Azure, OTC,… Future Optimized Customer Landscape: Citrix NetScaler Global Load Balancer Proxy IdP for SAP for SSO Customer On Premise SAP Fiori on Citrix Clients
  • 13. XenApp and XenDesktop Azure XenApp and XenDesktop management on-premises Virtual app and desktops workloads on-premises and Azure Managed by IT XenApp and XenDesktop cloud service on Azure, managed by Citrix Virtual app and desktops workloads on Azure, managed by IT Azure XenApp and XenDesktop management on Azure Virtual app and desktops workloads on Azure Managed by IT Citrix Cloud Azure Citrix is the only solution provider that offers a flexible cloud delivery model where the customer can choose to leverage ANY public or private cloud scenario that enables customer to deliver secure data and applications in a variety of designs. Welcome to the New Cloud World
  • 14. SAP Public Cloud (East) Citrix Receiver HDX SSL Microsoft Azure (East Region) Citrix IaaSCitrix XenAppCitrix XenDesktop v · Multiple public clouds · Citrix infrastructure managed by Customer in Azure · Citrix XenApp Fiori workload managed by Customer in Azure · SAP Fiori infrastructure managed by SAP in SAP cloud Hybrid Public Cloud SAP Fiori IaaS DatacommDatacomm
  • 15. Quiz: Which one is SAP native, which is powered by Citrix?
  • 16.
  • 17. Need more ? Where the Intelligence ?
  • 18. 18 © 2017 Citrix WORKSPACE
  • 19. 19 © 2017 Citrix MYTH Workspace = VDI Citrix Workspace is for all apps, all content, and all employees TRUTH
  • 20. 20 © 2017 Citrix
  • 21. 21 © 2017 Citrix On-prem Windows apps (existing Citrix Virtual Apps farm)
  • 22. 22 © 2017 Citrix Cloud Windows apps
  • 23. 23 © 2017 Citrix Secured SaaS apps
  • 24. 24 © 2017 Citrix On-prem desktop
  • 25. 25 © 2017 Citrix Cloud desktop
  • 26. 26 © 2017 Citrix Windows virtual desktop from Azure
  • 27. 27 © 2017 Citrix On-prem docs
  • 28. 28 © 2017 Citrix Cloud docs
  • 29. 29 © 2017 Citrix
  • 30. 30 © 2017 Citrix MYTH My current security practices are good enough for my SaaS apps Your SaaS apps are more secure in Citrix Workspace TRUTH
  • 31. 31 © 2017 Citrix 120+APPS
  • 32. 32 © 2018 Citrix | Confidential NOW ANNOUNCING: ARMORED CLIENT TECHNOLOGY • Enhanced security to thwart Keystroke Loggers and Screen Capture malware • Protects any app or content running inside Workspace App
  • 33. 33 © 2017 Citrix INTELLIGENT WORKSPACE
  • 34. 34 © 2017 Citrix MYTH My employees love to use SaaS apps Your employees are frustrated with their SaaS experience TRUTH
  • 35. 35 © 2017 Citrix COMPLEXITY FOR EMPLOYEES Too Many Apps Too Little Usage Too Much Switching
  • 36. 36 © 2017 Citrix Unmanageable data sprawl Privacy regulations conflict with cloud + analytics COMPLEXITY FOR IT New security challenges Data silos from rapid adoption of SaaS 1010 10101 10010 1110
  • 37. 37 © 2017 Citrix FROM THE APP DIRECTORY
  • 38. 38 © 2018 Citrix | Confidential Access to Applications and Content User / Content / App / Network CONTENTAPPS DEVICES ANALYTICS On-prem / CloudSaaS / Mobile / Windows / Virtual PC / Smartphone / Tablet / IoT USER-INITIATED INTERACTIONS FROM THE APP DIRECTORY SECURE DIGITAL WORKSPACE ORGANIZE WORK (We are here)
  • 39. 39 © 2017 Citrix Actionable Information WORKSPACE-ASSISTED INTERACTIONS INTELLIGENT WORKSPACE FROM THE APP DIRECTORY SECURE DIGITAL WORKSPACE GUIDE WORK (simplified workflows)
  • 40. 40 © 2017 Citrix WORKSPACE-ASSISTED INTERACTIONS INTELLIGENT WORKSPACE Actionable Information GUIDE WORK (simplified workflows) AUTOMATE WORK (assistants) FROM THE APP DIRECTORY SECURE DIGITAL WORKSPACE
  • 41. 42 © 2018 Citrix | Confidential INTELLIGENT EXPERIENCE
  • 42. 43 © 2018 Citrix | Confidential 1 2 INTELLIGENT EXPERIENCE Assistant + Search Find and suggest content, and automate for greater productivity Productivity Components Customizable sidebar for added productivity 1 2
  • 43. 44 © 2018 Citrix | Confidential 1 2 3 INTELLIGENT EXPERIENCE Assistant + Search Find and suggest content, and automate for greater productivity Productivity Components Customizable sidebar for added productivity 1 2 Notification Feed Aggregated tasks and activities from integrated applications 3
  • 44. 45 © 2018 Citrix | Confidential 1 2 3 4 INTELLIGENT EXPERIENCE Assistant + Search Find and suggest content, and automate for greater productivity Productivity Components Customizable sidebar for added productivity 1 2 Notification Feed Aggregated tasks and activities from integrated applications Sapho Micro-app integrated with line of business application 3 4
  • 45. 46 © 2018 Citrix | Confidential INTELLIGENT EXPERIENCE Assistant + Search Find and suggest content, and automate for greater productivity Productivity Components Customizable sidebar for added productivity 1 2 Notification Feed Aggregated tasks and activities from integrated applications Sapho Micro-app integrated with line of business application 3 4 Boards Project spaces for organizing content and collaboration 5 1 2 5 3
  • 46. 47 © 2018 Citrix | Confidential INTELLIGENT EXPERIENCE Assistant + Search Find and suggest content, and automate for greater productivity Productivity Components Customizable sidebar for added productivity 1 2 Notification Feed Aggregated tasks and activities from integrated applications Sapho Micro-app integrated with line of business application 3 4 Boards Project spaces for organizing content and collaboration 5 Apps Virtual Desktop and SaaS Applications Desktops Virtual Desktops Files Content Collaboration 6 7 8 1 2 5 3 6 7 8
  • 47. 48 © 2018 Citrix | Confidential INTELLIGENT WORKSPACE DEMO
  • 48. 49 © 2018 Citrix | Confidential WHAT POWERS THE WORKSPACE? Access Control Analytics Engine for Security, Performance, and Productivity Workspace Applications and content Networking • Gateway • Secure Web Gateway • SD-WAN • ITM Identity Broker Secure Browser & Secure Browsing Virtual Apps & Desktops Unified Endpoint Management & Mobile Device Management
  • 49. 50 © 2018 Citrix | Confidential Demo & THANK YOU

Editor's Notes

  1. As a Company full of Engineers, SAP loves facts & figures…
  2. Up to us to find compelling architectural arguments to double sales
  3. Up to us to find compelling architectural arguments to double sales
  4. Up to us to find compelling architectural arguments to double sales Let’s have a closer look at SAP Fiori
  5. So I've talked a little bit about the workspace. And it certainly has been a banner year for the workspace and the workspace business. You know, but there are some myths that also exist about workspace.
  6. You know, we say workspace, and sometimes customers hear VDI. And the reality is that that's not how we've thought about the workspace and certainly not how we've built it. We've built the workspace for all applications. We've built it for all content. And we've built it for all the employees.
  7. So let's take a quick look at what we've already delivered in the workspace. And then, we'll talk about where we see the workspace evolving and moving forward. this is the workspace as we shipped it in the late fall.
  8. Of course, in here, you will see that we have our on-prem existing Citrix Virtual Apps and Desktop connectivity so our published apps.
  9. You also see here that we have cloud apps.
  10. And we have SaaS applications that are being secured here and delivered in a secure manner inside the workspace.
  11. We also, of course, have access to your desktops whether that's an on-prem desktop, a cloud-hosted desktop or perhaps a new Win 10 Windows virtual desktop hosted on Azure.
  12. And of course, we integrate all of your content through Citrix Files connectors back to your on-prem content as well as to your cloud providers. And we deliver this experience on all the endpoints.
  13. So I mentioned SaaS applications as part of that experience. You know, one of the myths that exists about SaaS is that we're all good, that my current security practices are good enough for all of my SaaS applications. The truth is that your SaaS apps are much more secure in a Citrix Workspace.
  14. And that's why we've gone ahead and integrated more than 120 of those SaaS applications through single sign on into the workspace to deliver that secure experience. And this is a set of applications we are continuing to extend over time and add to this portfolio.
  15. Today, I'm delighted to announce that we are unveiling new Armored Client technology shipping inside the Citrix Workspace to provide an even greater degree of security and control to organizations. This new Armored Client inside the workspace thwarts key loggers, screen capture technology and, the most common and dangerous, anti-phishing techniques. And it protects all apps and content inside the workspace. We think this is a great example of doubling down on our commitments around security, taking our existing capabilities that we've shown in secure delivery for apps and desktops and bringing that same capability to secure delivery for SaaS applications, which, as we all know, are becoming an increasingly larger part of the application portfolio inside organizations.
  16. And I want to talk a little bit about the intelligent workspace or what it is that we do now that we've built that workspace platform.
  17. There's one final myth that I want to share with you about SaaS applications. And that is that we all love to use SaaS. We all love our apps.
  18. The truth is that many employees are frustrated with their app usage experience. If you think about what's happened over the last probably three to five years, we've seen this proliferation of new apps. I have to use many of them myself. But I don't frankly use a lot of them. I use a little bit of many of them. So I never feel like I've mastered any of those applications. I spend a lot of time switching. And frankly, when I need to move information between one application and the other, it's sort of my problem. And this is a really consistent theme that we hear that these applications, as they evolve and get replaced, they create new learning challenges for organizations.
  19. On the flip side, life hasn't gotten any easier for IT. You're managing this new set of applications. They have their own security profiles and policies. They have their own data repositories in stores.
  20. We want to move away from being just an app directory to creating an environment that brings together all your apps, all your content that consistently runs across all of your devices.
  21. And this is what we've delivered. This is the Citrix Workspace that helps you organize work. But we want to move beyond this. The first thing we want to do is we want to deliver intelligence into the workspace where we start to surface inside the workspace interactions that make sense, that simplify the work that you need to do and that help you retain the focus that you need to get your job done.
  22. So we want to guide work. And this is based on that deep analytics platform. It requires us to have insight into what matters most to you, not just about the content but also the applications, also the tasks, the work flows that I need to participate in inside the organization.
  23. And ultimately, we want to move beyond this to also automate work. If we know what needs to get done, we can help you do it. Not only can we surface it. But in many cases, we can actually move the work forward.  
  24. This is probably the primary reason this vision that we acquired Sapho in the fall. One of the things that's compelling and exciting about talking to the folks at Sapho is that they shared a vision that we had for the importance of intelligent workspaces and delivering work to users in a brand-new way.
  25. I want to quickly walk you through what that experience might look like and maybe spend a little time showing you some of the elements that we are going to not just extract from Sapho but also unify with capabilities that we already had at Citrix which is really what makes it most compelling and exciting.
  26. So to start with, we're going to make it very easy to start work, to get assistance, to ask for content, find a task, see what's next.
  27. At the centerpiece of the new Workspace experience is the feed that shows all the notifications that are relevant to me. It might be workflows I have to approve. It might be documents I need to review. It might be expenses. I mean, there are all of these very basic things that I need to do on a regular basis.
  28. And rather than having to go somewhere else to do them, we are going to surface enough information inside the workspace to allow you to confidently complete that task. In this case, I can see the line items in the expense report and approve it right here without ever leaving the workspace.
  29. We are also going to work on a concept called boards, which is really a way for me to organize my personal projects and connect them up with team-oriented sites like Slack and Microsoft Teams so that I have my view of the work that I'm contributing.
  30. And of course, finally, we still give you access to your applications, to your desktop and to your content. But this pivot inside the workspace experience really highlights that our goal here is to really drive the experience of completing work in a very different way.
  31. Let's take a quick look at a video of what this might look like for an interactive user. So here, you see in the workspace I have recent content that's being surfaced for me. I have my notification feeds that come from all these applications, as you can see ServiceNow, Concur, Workday. And of course, you can integrate your own applications into that feed over time also. What we try to do here in the workspace is organize it by priority. In this case, it's by when it's required. You can see right here I can get to a collaboration that I'm having with someone on a product where we're having a product issue. And I can keep track of that project right here within the workspace. You can also see that, right here, we make it very easy for you to search for specific things that relate to the projects you're working on. In this case, I happen to know that there's a document that would be very useful for those of us that are working on that product defect. So I search for it right here. And I get the content that I'm looking for. When I select that content, I can easily associate it with the project that was related to this particular item. And then, what you see here is that we've actually identified the Microsoft teams that might be most relevant. And I can pick the one right there in context without ever leaving the workspace and drive that workflow forward, share that content with other people on my team.
  32. So really, this is a very significant shift in the way that we think about what that workspace looks like. But I will say the beauty of the workspace is it's more than skin deep. There's a lot of technology that we have that's unique to Citrix that is powering that workspace experience. Whether it's the security capabilities with access control or it's our networking stack that's helping deliver the quality of the experience or our analytics platform that really is powering those new unified experiences, they are all required technologies to bring together this type of modern user experience.