60-minute webinar exploring the needs of virtual team members and the skills required of virtual leaders in four areas: relationship, reliability, recognition, and results.

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Rocking the Digital Workplace:
Leading High Impact Virtual Teams
April 26, 2018

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Webinar Objectives
• Describe the underlying needs of
virtual team members
• Attend to the issues of relationship,
reliability, results, and recognition
• Leverage key leader behaviors to
gain commitment and high impact

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Tweet
#virtualleader
#NSLSlive

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Purpose
What do you hope to gain from this
webinar?

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Definition

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Trends
79% of 1700 knowledge workers reported
working always or frequently in dispersed
teams
*Ferrazzi Greenlight

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Trends
20 million American
employees work from
home at least one day
per month

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Trends
8 billion
times a day

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Virtual Teams

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Trends
How have the requirements
for leaders changed over
the past decade?

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The Leadership Gap
“Today, only 5% of companies feel they have
strong digital leaders in place.”
2017 Global Human Capital Trends (Deloitte)

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Virtual Leadership
Which of these
obstacles to
success have you
seen on your virtual
teams?

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Virtual Leadership

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Virtual Leadership

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Virtual Leadership

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Virtual Leadership

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Virtual Leadership

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Four Keys to Success

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What are the most important needs
of virtual team members?
Virtual Team Needs

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• Feel connected, not isolated
• Have clear goals and
expectations
• Receive frequent feedback on
their progress
• Be consulted on issues and
decisions
• Not be micro-managed
• Be recognized for their
contributions
Virtual Team Needs
Virtual team members want to:

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Relationship

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Relationship
How can you build and maintain strong
relationships on virtual teams?

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Relationship
• Meet face-to-face at team kick off
• Hold virtual team retreats
• Build in social interaction to meetings
• Post individual profiles and bios

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Reliability

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Reliability
What gets in the way of reliability on a
virtual team?

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Reliability
• Agree on communication channels and
guidelines
• Clarify and document processes and systems
• Request posted progress updates
• Hold regular team meetings

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Results

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Results
How do you ensure a focus on achieving
results on a virtual team?

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Results
• Establish measurable goals and targets
• Conduct project debriefing meetings
• Hold frequent scheduled calls with individuals
• Address performance issues quickly

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Recognition

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Recognition
What recognition methods work best in a digital
workplace?
Why is it important to provide ongoing
recognition for remote individuals and teams?

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Recognition
• Include appreciation in every conversation
• Encourage peer-to-peer recognition
• Share customer feedback with the entire team
• Build a culture of celebration

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“Today, as never before,
organizations do not just
need more strong leaders,
they need a completely
different kind of leader. In
short, organizations need
to build a new breed of
younger, more agile,
‘digital-ready’ leaders.”
2017 Global Human Capital Trends (Deloitte)

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1
2
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5
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The Power of
Web Conferencing
Running Effective
Virtual Meetings
The Power of Connection
Building Virtual Relationships
The Power of Calibration
Building Accountability
on a Virtual Team
The Power of
Collaboration
Harnessing Individual
and Team Strengths
The Power of Celebration
Recognizing Individual
and Team Results
The Roadmap

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• Five, 90-minute web workshops
• Delivered by our virtual trainers
or your virtual trainers
• Combined with NetSpeed Fast
Tracks™ mobile for pre- and
post-class reinforcement
• May be licensed and
customized

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Learning Platform
• Reinforce learning
with text, polls,
quizzes, multimedia,
and social
interaction
• Connect with class
blog and comments

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Mobile-enabled
• Accessible on any device
• Add photos from mobile
device
• Interface similar to
Facebook or Yammer

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Assignments Tracked
• Facilitators may view dashboard
• Individuals may track their own progress

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Actions and Insights
What actions and insights
do you have from this
webinar?

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Virtual Facilitator Course
• Next four-week public course
opens in July 2018
• Delivered privately in any web
conference platform (Adobe,
WebEx, Citrix, etc.)
http://netspeedlearning.com/virtual-learning/facilitation/

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Complete Our Survey
• Receive a link to view the recording
and a link to view the slides.
• Receive the new ebook: Rocking the
Digital Workplace
• Download the
Virtual Workplace
infographic.

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Thank You!