2. About Us St. Edward’s University Professional Education Center Founded July 2001 Located in North Austin
3. Learning Methods Traditional Instructor-Led Training Demand Driven Schedule Private Group Training Blended Learning- “HyBridge” Incorporates multimedia video training, live labs, and personal one on one training. eLearning Asynchronous Web-Based Training Virtual Learning- Global Digital Classroom “GDC” Live virtual training.
4. Programs Information Technology Training Business Training Desktop Applications Training
5. Value of Certification Certifications: Vendor created or vendor neutral; used to validate knowledge of specific topics. "To achieve top-tier performance, organizations should strive for most of the team to be certified in relevant technologies and processes.“ By Linda Musthaler, Network World November 25, 2009
6. Certification Facts 75% of managers believe that certifications are important to team performance 66% of managers believe that certifications improve the level of service and support of IT end‐users and customers. Certified teams are 28% percent more productive. When hiring IT professionals almost all HR managers prefer certified professionals. Sources: IDC Studies 2008
7. Certifications IT Certifications CompTIA A+ Certification {5 days} Network+ Certification {5 days} Microsoft Microsoft Certified Technology Specialist (MCTS) {starts at 5 days} Microsoft Certified IT Professional (MCITP) Microsoft Certified Professional Developer (MCPD) Windows Client Microsoft Exchange Server Windows Client Microsoft Visual Studio Microsoft SQL Server Microsoft SharePoint Server, Cisco Cisco Certified Network Administrator (CCNA) {5 days}
8. Certifications Business Certifications Business Analysis {5 days} Certified Business Analyst Professional (CBAP) ITIL- IT Services Management {3 days} ITIL Foundation Certification Project Management {5 days} Project Management Professional (PMP)
Thank everyone for the opportunity and set stage on who we are and how we will show the depth of our services and how we propose to manage account.
SEUrecognizes that learning is not just about attending training courses but is critical to an organizations success. Today business is fast moving, competitive and demands a highly skilled workforce. Our Learning Services offerings are designed to support our customers in achieving these goals and together we develop learning programs that fit in with your strategy.All the components of our Learning Services offerings are modular and so working with our Learning Consultants, our customers can select the support they need down to a granular level. This gives them the flexibility to either use small pieces of our expertise to complement their existing internal skills within the Learning and Development department or to outsource all of their requirements to SEUPECas a Managed Training Service.A&M can make the choice to leverage our expertise or build the model that will more closely fit their culture and budget.
We develop a unique management dashboard for each of our customers. Reports include:Spend reports Attendance/Non attendance reportsCourses taken byIndividualDepartmentOrganization/SchoolEvaluation reportsSkills services include:Training Needs AnalysisSkills Gap AnalysisSkills and Competency ProfilingEvaluationROI ReportingTestingLearning delivery methods include:Instructor led trainingMentoring (both face to face and on-line)Floor-walkingVirtual classroomsE-learning (off the shelf and customized)Performance support toolsOur Learning Consultant work closely with you, our customer, to select the most appropriate delivery method for their requirement
Ability to deliver far reaching program.
Ability to deliver far reaching program.
The depth and breadth of our existing services meets the demand of most organizations.1. Describe d&b of Microsoft, Red Hat, app dev etc. - Use these examplesMicrosoft – Dell, Microsoft state, other customers- Red Hat – Military and other orgsITIL – UT, stateJEE – dell and stateIS- CISA and CISSSP, Security PM – Temple Inland, Waypoint, AMD others run program for PMIAccessibility – DSHSMicrosoft Office – UT , Farm Credit Bank
Information Technology Infrastructure Library -A set of rules for how to deliver IT services more efficiently by improving management processes across IT departments that support networks, applications, databases and systems.