1. AnyDevice Voice Server Strategy

2. Presentation Overview Business Unit Level Strategy Market Growth Options Competitive Arena Competitive Forces Market Segments Where to compete How to compete Execution What Customers Want Product Roadmap / Capacity Distribution Strategy Next Steps Competitive strategy Market focus Sustainability

3. Market Growth Options Current Core Business Core software Technologies for the BEA’s of the world - and/or – Core technologies for The Telematics industry Directory services and new features for Network Carriers Compete in the CTI and IVR industries Sales into the Network Carriers Related Markets/ Customers Altogether New Markets/ Customers Current Markets/ Customers Current Products/ Services Related Products/ Services Altogether New Products/Services Current sales efforts for Enterprise Sales of SiteXML systems Add-on VoiceXML server opportunity for existing Enterprise Sales Where to compete

4. Competitive Arena Voice Server Unified Messaging VoiceXML Gateway Integration with other XML services IVR Platform CTI-capable ASP Services Voice Portals Personal Virtual Assistants Outbound telemarketing calls VoIP Applications e-mail readers Automated Speech Recognition Directory services Notification services Single Number “Follow Me” Where to compete VoIP Network

5. “ Voice Server” Competition Where to compete

6. “ IVR” Competition Where to compete

7. Competition How to compete XX % XX % XX % XX % XX % XX % Company “ B” AnyDevice Voice Server Acceptability Affordability Availability Availability Company “ C” Company “ D” Market Value Coverage XX % XX % XX % XX % XX % XX % XX % XX % XX % XX % XX % XX % XX % XX % XX % XX % XX % XX % Marketing Mix Average