Discussing about the Business Environment focusing on external entities. In here specifically identify what is the difference between customer-supplier relationship and business partner relationship. Talking about the nature of business interactions among both the internal and external parties of an organization. The success factors of an perfect interaction in a business process. Three flows in the interaction, and how technology had impact these flows. And how the jargon had been changed. Depending on the level of digitization how the business organizations were categorized. And finally the step by step roadmap for an successful ebusiness.

1. eBusiness Roadmap
UpekhaVandebona
upe.vand@gmail.com

2. Business Partners
Financial
Institutions
Suppliers
CompetitorsInterest Groups
Outsourced
Companies
Regulatory
Agencies
Market
Customers
Dealers
Government
External
Internal
The Business Environment

3. Supplier
Customer
Business
Partner
Business
Partner

4. Nature of Interactions -Traditional

5. External Business
Processes
– Marketing
– Distribution
– etc…
Internal Business
Processes
– Production
– Payroll
– etc…

6. Nature of Interactions - Impact of
InformationTechnology

7. 1. Brick and Mortar Business
2. Bricks and Clicks Business
3. Click and Collect Business
4. Click and Ship Business  - DELL
5. Virtual Organizations 
Find EqualTerms and
Explain with Advantages
and Disadvantages

10. SCM
CRM
KM

20. 2014 , 2013, 2012, 2011 , 2010 , 2009
Briefly discuss the eight (8) stages of the eBusiness
Roadmap emphasizing on the External and Internal
processes. Use illustrations where necessary.
(50 Marks)
The Position and Path in the eTransformation
Roadmap of the company discussed in the
case study.