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Retail Agent/E & S Joint Industry Initiative  <br />AAMGA Meeting<br />March 14, 2010<br />
Retail Agent/E & S Joint Industry Initiative<br />AGENDA<br />
Retail Agent/E & S Joint Industry Initiative<br />Sponsored By<br />Cal DurlandACORD Program Manager & Member Relations<br...
Retail Agent/E & S Joint Industry Initiative<br />Purpose and Focus<br /><ul><li>Improve the electronic exchange of inform...
Explore all opportunities for enhanced workflows between the group’s membership
Recommend industry direction(s) and encourage implementation</li></li></ul><li>VISIONIndependent Agent Distribution System...
  FOCUS ON INDUSTRY VALUE
  BUILD ON STANDARD MARKET SUCCESS WHERE POSSIBLE
  ACORD FORMS & STANDARDS - MODIFY IF REQUIRED</li></ul>MGA/GAWholesaler<br />E & S Carrier<br />Agency Mgmt System<br />
Retail Agent/E & S Joint Industry Initiative<br />PROGRESS & ACCOMPLISHEMENTS<br />
Retail Agent/E & S Joint Industry Initiative<br />GA WEBSITE – RAES MARKETING<br />  GA WEBSITE …. <br />  RA-ES MARKETING...
GA WebsiteORIGINAL FOCUS<br />
Marketing Strategy<br />Marketing Targets<br /><ul><li>E&S Carriers
 MGAs
Retail Agents</li></ul>Marketing Message<br /><ul><li>Ease of Doing business
Use of ACORD Standards
PL & CL Download
REALTIME</li></ul>Retail Agent/E & S Joint Industry Initiative<br />RAES MARKETING<br />
Marketing Strategy  - Continued<br />Marketing Media <br /><ul><li>Central Website
Webinars
Press Releases
Articles
Trade Journals
Retail
Wholesale
Internal Carrier Publications
Association Publications
AAMGA
NAPSLO
IIABA
ACORD
Social Media
Facebook
Linked In</li></ul>Retail Agent/E & S Joint Industry Initiative<br />RAES MARKETING<br />
Marketing Strategy  - Continued<br />Follow Up Message<br /><ul><li>Determine if Message is Reaching Targets
 Restructure Delivery</li></ul>PLAN DEVELOPMENT STARTS TODAY<br />JOIN THE BREAKOUT SESSION!!!<br />Retail Agent/E & S Joi...
Retail Agent/E & S Joint Industry Initiative<br />Retail Agent Interface<br />Retail Agent Interface<br /><ul><li>Suppleme...
Vacant Building – waiting to be published (handout of copy of application)
Apartment – waiting to be voted on
Condo/Homeowners Associations -- sent to ACORD
Restaurant & Liquor – being worked on by standard line group
Artisan – sent to Acord but looking for more carriers to submit their apps
Other suggested programs to tackle</li></ul>	Alarm				Excavation Grading<br />	Lessor’s Risk			Exterminators<br />	Office ...
Retail Agent/E & S Joint Industry Initiative<br />GA INTERFACE<br />PRESENTATIONS/PROOF OF CONCEPTS<br />Applied<br />Atla...
Commercial Lines Marketing<br />
Commercial Lines Submission Workflow Between Retail Agency and Markets<br />Existing Model<br />
Agency Data <br />(Structured and Unstructured):<br />One set of data:<br /><ul><li>Structured
Unstructured</li></li></ul><li>Agency Data <br />(Structured and Unstructured):<br />Markets<br />Data Entry at Portal<br ...
Unstructured</li></ul>Market <br />Two<br />Market <br />Three<br />
Existing Commercial Lines Workflow:<br /><ul><li>Agency-Markets Conversations That Work Today:
Agencies Posses Structured and Unstructured Data
Most agencies have the ability to send Structured and Unstructured data to Markets as ACORD XML(ACORD XML accepts unstruct...
Most agencies have the ability to receive messages from markets containing structured and unstructured data wrapped in ACO...
The Missing Pieces to Complete the Agency-Markets Conversation:
The industry concept of a “Submission ID” unique to each agency-market submission (generated by market – similar to Policy...
The ability for an agency to send supplemental unstructured data to markets (as a follow-up to the submission).
Ability to manage separate Submission Conversations with individual Markets (emerging).</li></li></ul><li>Commercial Lines...
Agency Data <br />(Structured and Unstructured):<br />
Agency Data <br />(Structured and Unstructured):<br />Submission Template<br />(Structured and Unstructured):<br />
Agency Data <br />(Structured and Unstructured):<br />Submission Template<br />(Structured and Unstructured):<br />Submiss...
Market Submissions<br />(Structured and Unstructured):<br />Markets<br />ACORD XML<br />Market <br />One<br />Unique Conve...
Market Submissions<br />(Structured and Unstructured):<br />Markets<br />Market <br />One<br />Unique Conversation<br />Ma...
Commercial Lines Submission Workflow Between Retail Agency and Markets<br />Reference Implementation <br />
Contact<br />Doug Johnston<br />Vice President Partner Relations and Product InnovationsApplied Systems, Inc.Advancing the...
Jimcor Agencies&Atlantic Casualty Insurance Co.Carrier to GA Rating InterfaceAAMGA Automation – March 2010<br />
Rating Interface – GA to Carrier Using XML<br />
Commercial P/C Rating ModelSingle Data Entry – Multiple Markets Provide Rates<br />Retail AgencyUsing GA’s Web Quote Syste...
 Single data entry by the retailer yields rate indications from one or more markets.</li></ul>Carrier<br />C<br />Carrier ...
Commercial P/C Rating With Real-Time Carrier Interface Option<br />Retail AgencyUsing GA’s Web System<br />GA Underwriters...
 Instead of GA maintaining rate data or forms in their system, real-time calls are placed to ACIC’s web to determine premi...
 GA has no maintenance to perform when carrier makes rate and/or form changes.
 GA can take the XML used during rating to import into GA agency management system, if desired.
 Can use ACIC’s interface solution even if rate data for other carriers is maintained in GA system(s).</li></ul>XML<br />R...
Demo<br />
Our Next PhaseMGA stored data transferred via XML to Carrier for policy issuance<br />
Electronic BordereauxJoe Gianzanti, Tapco UnderwritersTim Rayner, Miller Insurance Svs Ltd<br />XML to Carrier<br />
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RAES-AAMGA-Mar14

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RAES-AAMGA-Mar14

  1. 1. Retail Agent/E & S Joint Industry Initiative <br />AAMGA Meeting<br />March 14, 2010<br />
  2. 2. Retail Agent/E & S Joint Industry Initiative<br />AGENDA<br />
  3. 3. Retail Agent/E & S Joint Industry Initiative<br />Sponsored By<br />Cal DurlandACORD Program Manager & Member Relations<br />Greg Ricker<br />Technology Committee Co-Chair <br />Jeff Yates<br />ACT Executive Director <br />Mike Ardis<br />Director of Communication & Technology<br />
  4. 4. Retail Agent/E & S Joint Industry Initiative<br />Purpose and Focus<br /><ul><li>Improve the electronic exchange of information between Retailers and MGA/Wholesalers
  5. 5. Explore all opportunities for enhanced workflows between the group’s membership
  6. 6. Recommend industry direction(s) and encourage implementation</li></li></ul><li>VISIONIndependent Agent Distribution System<br />Standard Carrier<br />Rater<br />Rater<br />CUSTOMER<br />Retail Agent<br />Agency Mgmt System<br />AUTOMATED INTERFACESREQUEST QUOTEMAKE AN INQUIRY, REQUEST A CHANGE.<br />DOWNLOAD & SYNCHRONIZE AGENCY & CARRIER & MGA DATA<br />OBJECTIVES<br /><ul><li> AUTOMATE WHERE PRACTICAL
  7. 7. FOCUS ON INDUSTRY VALUE
  8. 8. BUILD ON STANDARD MARKET SUCCESS WHERE POSSIBLE
  9. 9. ACORD FORMS & STANDARDS - MODIFY IF REQUIRED</li></ul>MGA/GAWholesaler<br />E & S Carrier<br />Agency Mgmt System<br />
  10. 10. Retail Agent/E & S Joint Industry Initiative<br />PROGRESS & ACCOMPLISHEMENTS<br />
  11. 11. Retail Agent/E & S Joint Industry Initiative<br />GA WEBSITE – RAES MARKETING<br /> GA WEBSITE …. <br /> RA-ES MARKETING <br /> NEW FOCUS<br />
  12. 12. GA WebsiteORIGINAL FOCUS<br />
  13. 13.
  14. 14.
  15. 15.
  16. 16. Marketing Strategy<br />Marketing Targets<br /><ul><li>E&S Carriers
  17. 17. MGAs
  18. 18. Retail Agents</li></ul>Marketing Message<br /><ul><li>Ease of Doing business
  19. 19. Use of ACORD Standards
  20. 20. PL & CL Download
  21. 21. REALTIME</li></ul>Retail Agent/E & S Joint Industry Initiative<br />RAES MARKETING<br />
  22. 22. Marketing Strategy - Continued<br />Marketing Media <br /><ul><li>Central Website
  23. 23. Webinars
  24. 24. Press Releases
  25. 25. Articles
  26. 26. Trade Journals
  27. 27. Retail
  28. 28. Wholesale
  29. 29. Internal Carrier Publications
  30. 30. Association Publications
  31. 31. AAMGA
  32. 32. NAPSLO
  33. 33. IIABA
  34. 34. ACORD
  35. 35. Social Media
  36. 36. Facebook
  37. 37. Linked In</li></ul>Retail Agent/E & S Joint Industry Initiative<br />RAES MARKETING<br />
  38. 38. Marketing Strategy - Continued<br />Follow Up Message<br /><ul><li>Determine if Message is Reaching Targets
  39. 39. Restructure Delivery</li></ul>PLAN DEVELOPMENT STARTS TODAY<br />JOIN THE BREAKOUT SESSION!!!<br />Retail Agent/E & S Joint Industry Initiative<br />RAES MARKETING<br />
  40. 40. Retail Agent/E & S Joint Industry Initiative<br />Retail Agent Interface<br />Retail Agent Interface<br /><ul><li>Supplemental Applications at various Acord stages
  41. 41. Vacant Building – waiting to be published (handout of copy of application)
  42. 42. Apartment – waiting to be voted on
  43. 43. Condo/Homeowners Associations -- sent to ACORD
  44. 44. Restaurant & Liquor – being worked on by standard line group
  45. 45. Artisan – sent to Acord but looking for more carriers to submit their apps
  46. 46. Other suggested programs to tackle</li></ul> Alarm Excavation Grading<br /> Lessor’s Risk Exterminators<br /> Office Grocery Store<br /> Restaurant Janitorial<br /> Daycare Landscape<br /> Bar/Tavern Mobile Home/ Campground<br /> Church Dwelling Tennant Occupied<br /><ul><li>Need more insurance company members on the committee </li></li></ul><li>Retail Agent/E & S Joint Industry Initiative<br />ACORD E&S WORKING GROUP<br />MISSION: This working group is developing ACORD Forms supplements specifically designed for the additional data requirements associated with handling for risks common to the E&S market. <br />This working group is developing ACORD Forms supplements specifically designed for the additional data requirements associated with handling for risks common to the E&S market.<br />2 Supplemental Applications have been completed.<br />
  47. 47. Retail Agent/E & S Joint Industry Initiative<br />GA INTERFACE<br />PRESENTATIONS/PROOF OF CONCEPTS<br />Applied<br />Atlantic/Jimcor<br />Tapco/Miller<br />III, Scottsdale, PreFillSvs<br />Vertafore<br />Nautilus<br />
  48. 48. Commercial Lines Marketing<br />
  49. 49. Commercial Lines Submission Workflow Between Retail Agency and Markets<br />Existing Model<br />
  50. 50. Agency Data <br />(Structured and Unstructured):<br />One set of data:<br /><ul><li>Structured
  51. 51. Unstructured</li></li></ul><li>Agency Data <br />(Structured and Unstructured):<br />Markets<br />Data Entry at Portal<br />Print: Mail/Fax/Email<br />ACORD XML<br />Market <br />One<br />One set of data:<br /><ul><li>Structured
  52. 52. Unstructured</li></ul>Market <br />Two<br />Market <br />Three<br />
  53. 53. Existing Commercial Lines Workflow:<br /><ul><li>Agency-Markets Conversations That Work Today:
  54. 54. Agencies Posses Structured and Unstructured Data
  55. 55. Most agencies have the ability to send Structured and Unstructured data to Markets as ACORD XML(ACORD XML accepts unstructured attachments)
  56. 56. Most agencies have the ability to receive messages from markets containing structured and unstructured data wrapped in ACORD XML.
  57. 57. The Missing Pieces to Complete the Agency-Markets Conversation:
  58. 58. The industry concept of a “Submission ID” unique to each agency-market submission (generated by market – similar to Policy/Claim Number).
  59. 59. The ability for an agency to send supplemental unstructured data to markets (as a follow-up to the submission).
  60. 60. Ability to manage separate Submission Conversations with individual Markets (emerging).</li></li></ul><li>Commercial Lines Submission Workflow Between Retail Agency and Markets<br />Emerging Model<br />
  61. 61. Agency Data <br />(Structured and Unstructured):<br />
  62. 62. Agency Data <br />(Structured and Unstructured):<br />Submission Template<br />(Structured and Unstructured):<br />
  63. 63. Agency Data <br />(Structured and Unstructured):<br />Submission Template<br />(Structured and Unstructured):<br />Submission Folders <br />(Structured and Unstructured):<br />
  64. 64. Market Submissions<br />(Structured and Unstructured):<br />Markets<br />ACORD XML<br />Market <br />One<br />Unique Conversation<br />Accept/Reject<br />Submission ID<br />Market One<br />Submission ID<br />Market <br />Two<br />ACORD XML<br />Unique Conversation<br />Accept/Reject<br />Submission ID<br />Market Two<br />Submission ID<br />Market <br />Three<br />ACORD XML<br />Accept/Reject<br />Submission ID<br />Unique Conversation<br />Market Three<br />Submission ID<br />
  65. 65. Market Submissions<br />(Structured and Unstructured):<br />Markets<br />Market <br />One<br />Unique Conversation<br />Market One<br />Submission ID<br />ACORD XML (MR)<br />Request for Photo<br />Submission ID<br />Market <br />Two<br />Unique Conversation<br />Market Two<br />Submission ID<br />Engineering Report<br />Submission ID<br />ACORD XML (MR)<br />Market <br />Three<br />Request for Information<br />Submission ID<br />Unique Conversation<br />Market Three<br />Submission ID<br />
  66. 66. Commercial Lines Submission Workflow Between Retail Agency and Markets<br />Reference Implementation <br />
  67. 67. Contact<br />Doug Johnston<br />Vice President Partner Relations and Product InnovationsApplied Systems, Inc.Advancing the business of insurance™<br />dougj@appliedsystems.com<br />P: 800.999.5368 ext. 22031 | C: 952.567.3228<br />
  68. 68. Jimcor Agencies&Atlantic Casualty Insurance Co.Carrier to GA Rating InterfaceAAMGA Automation – March 2010<br />
  69. 69. Rating Interface – GA to Carrier Using XML<br />
  70. 70. Commercial P/C Rating ModelSingle Data Entry – Multiple Markets Provide Rates<br />Retail AgencyUsing GA’s Web Quote System<br />GA Underwriters could also use this system<br />GA’s WebRatingApplication<br />GA’sWebServer<br />GA Website with an existing rating application<br /><ul><li> General Agency (GA) makes use of existing system and investments
  71. 71. Single data entry by the retailer yields rate indications from one or more markets.</li></ul>Carrier<br />C<br />Carrier D<br />CarrierA<br />Carrier<br />B<br />
  72. 72. Commercial P/C Rating With Real-Time Carrier Interface Option<br />Retail AgencyUsing GA’s Web System<br />GA Underwriters could also use this system<br />GA’s WebRatingApplication<br />GA’sWebServer<br />System Review:<br /><ul><li> Single data entry by the retailer yields rate indications from one or more markets.
  73. 73. Instead of GA maintaining rate data or forms in their system, real-time calls are placed to ACIC’s web to determine premiums and to provide forms.
  74. 74. GA has no maintenance to perform when carrier makes rate and/or form changes.
  75. 75. GA can take the XML used during rating to import into GA agency management system, if desired.
  76. 76. Can use ACIC’s interface solution even if rate data for other carriers is maintained in GA system(s).</li></ul>XML<br />Real-Time Call<br />Carrier<br />C<br />ACIC’sOn-LineRating<br />CarrierA<br />Carrier<br />B<br />
  77. 77. Demo<br />
  78. 78. Our Next PhaseMGA stored data transferred via XML to Carrier for policy issuance<br />
  79. 79.
  80. 80. Electronic BordereauxJoe Gianzanti, Tapco UnderwritersTim Rayner, Miller Insurance Svs Ltd<br />XML to Carrier<br />
  81. 81. Old Bordereaux<br />We have used several previous versions of our risk and premium bordereaux<br />Paper<br />Comma delimited text<br />Fixed length text<br />Excel<br />
  82. 82. Current Bordereaux<br />Currently we use several formats and delivery systems depending on what the carrier supports<br />The most advanced format/delivery system we use is with T.R.Miller<br />
  83. 83. Real-Time XML<br /><ul><li>We currently send all of our data to T.R.Miller real-time thru an XML webservice
  84. 84. Risk Data
  85. 85. Premium Data
  86. 86. Claims Data
  87. 87. We receive back an immediate response that that data passed initial edit and has been received </li></li></ul><li>Sample XML<br />
  88. 88. Real-Time XML<br />We also receive a nightly email letting us know what was received in the last 24 hours<br />
  89. 89. Follow up Email<br />
  90. 90. Entry screen to Online Services showing daily volumes of risk level data<br />
  91. 91. Mapping Policies by Peril <br />
  92. 92. Interactive zoom levels and ability to highlight individual policies to show detail<br />
  93. 93. Territorial Accumulations of Aggregate<br />
  94. 94. Plotting a Hurricane path with Aggregate buffers<br />
  95. 95. Proof Of ConceptAAMGA GA Working Group<br />March 14, 2010<br />
  96. 96. STOPRe-typingData<br />Since 2002: Our Goal<br />In property-casualty insurance<br />
  97. 97. Participants…<br /> Dave Huff, CPCU<br /> President, Pre-Fill Services, an ITC company<br />Jan Gaby, Director – Technology<br /> Insurance Intermediaries, Columbus OH, a Nationwide Company<br />Angelyn Treutel, Principal <br /> Treutel Insurance Services, Bay St. Louis, MS<br />C.J. Ketterer<br /> Scottsdale Insurance Company<br />
  98. 98. Problem Being Addressed (Jan Gaby)<br />In the spirit of our industry’s “War on Keystrokes”, this Proof of Concept shows:<br /><ul><li> Avoiding retyping of the same information
  99. 99. Reducing “data miscommunication opportunities”</li></ul>TODAY<br />Retail Agent obtains quote data<br />Retail Agent provides quote data to Underwriter<br />**data miscommunication opportunity<br />Underwriter keys data in SIRIS – obtains preliminary results<br />**data miscommunication opportunity<br />Underwriter polishes results (taxes & fees)<br />Underwriter extracts SIRIS results and communicates to agent<br />Underwriter loads quote results in Underwriter AMS<br />**data miscommunication opportunity<br />Agent “saves” quote results <br />**data miscommunication opportunity<br />FUTURE<br />Retail Agent obtains quote data<br />Retail Agent uploads quote data/submits for underwriting review<br />Undr reviews quote data & submits for quote for automatic entry into SIRIS<br />Underwriter polishes results (taxes & fees)<br />Underwriter extracts SIRIS results and communicates to agent<br />Underwriter uploads quote results into Underwriter AMS **<br />Agent “saves” quote results **<br />**out of scope for this Proof of Concept demonstration, but also can be addressed with Pre-Fill Services current offerings<br />
  100. 100. Problem Being Addressed (Jan Gaby)<br />Enter App<br />Enter Quote <br />From UW<br />Retail Agent Workflow<br />Re-enter App<br />Into Mgt System<br />Re-enter App<br />Into SIRIS<br />Re-enter Pricing<br />Data from SIRIS<br />Into Mgt System<br />MGA/UW<br />Workflow<br />Data Entry<br />Step<br />
  101. 101. Proposed Solution<br />Data Gateway<br />Data Pre-Filled from ACORD app from retail agent<br />Accessible from:<br />GA underwriter or<br />Retail CSR<br />Applies business rules for default data that is specific to the GA<br />Significantly reduces keystrokes by GA underwriter<br />Gateway is personalized for each Scottsdale GA<br />After UW review the gateway transfers data to SIRIS for rating<br />Quote Status page shows GA underwriter<br />Status of quote<br />Quote ID<br />Premium (when quoted)<br />Link to:<br />Client rating data<br />Quote results<br />Data in SIRIS for price <br />
  102. 102. Pre-Fill Solution<br />Enter App<br />Receive Quote <br />From UW<br />Retail Agent Workflow<br />Xfer of Rated Quote<br />Into Mgt System<br />App Data<br />Imported <br />To Gateway<br />UW Review<br />Xfer to SIRIS<br />For Rating<br />MGA/UW<br />Workflow<br />=Pre-fill Services products outside scope of POC<br />=Pre-fill Services customized for POC<br />POC Goal: Increased efficiency with fewer keystokes<br />
  103. 103. Proof of Concept Workflow<br />Retail CSR (Angelyn Treutel) will:<br />Pre-Fill data using existing ACORD Homeowners app<br />Finish data needed by GA<br />Send to GA underwriter<br />GA Underwriter (Jan Gaby – III) will:<br />Review data to see if qualifies for Scottsdale<br />Add data if necessary<br />Submit to SIRIS:<br />Pre-Fill Applet uploads data<br />Underwriter sees results in 60 seconds<br />Return to SIRIS to:<br />Customize quote (debits/credits)<br />
  104. 104. Let’s see the demo…<br /> Angelyn Treutel<br /> Jan Gaby<br /> Dave<br />
  105. 105. Lets Review What You Have Seen…<br />Enter App<br />Receive Quote <br />From UW<br />Retail Agent Workflow<br />Xfer of Rated Quote<br />Into Mgt System<br />App Data<br />Imported <br />To Gateway<br />UW Review<br />Xfer to Siris<br />For Rating<br />MGA/UW<br />Workflow<br />=Pre-fill Services products outside scope of POC<br />=Pre-fill Services customized for POC<br />Bottom line: Reduction of data entry steps from five (5) to two (2) with no re-keying of data between three separate system. Saving 100’s of keystrokes<br />
  106. 106. Scottsdale Insurance…[CJ Ketterer]<br />Thank you for the opportunity to show you a Proof-of-Concept of how Retail Agent data might be pasted into the SIRIS HomeOwners system to save keystrokes.<br />We will be evaluating what would be required to move beyond this Concept stage<br />We hope this demo will generate further discussion during the conference.<br />
  107. 107. Some Production Issues…<br />Expand to be more complete <br />GA Dashboard (reports, user/agcy reg., training)<br />Additional fields in Data Gateway<br />Testing<br />Confirm all edit processes are in place<br />PreFill Hosting<br />Confirm security of data<br />Proof of scalability<br />Complete download to GA mgmt systems<br />
  108. 108. Conclusion <br />Thank you for letting us demonstrate our capabilities here. <br />We look forward to discussing YOUR “data bridging” needs at our Exhibit booth or in personal meetings.<br />
  109. 109. PolicyIssuance <br />
  110. 110. Introduction<br />Vertafore PolicyIssuance (VPI)<br /><ul><li>Vertafore - market research
  111. 111. Business plan submitted and approved – September, 2009
  112. 112. Full time employees dedicated to VPI:</li></ul>(4) Software Developers<br />(1) Policy Forms / Training Specialist<br />(1) Sales & Marketing<br />64<br />© 2009 Vertafore, Inc. Proprietary |<br />
  113. 113. Business Problem – Policy Issuance<br /><ul><li>Inefficient and non-productive process = keystrokes
  114. 114. Lack of integration with MGA management systems
  115. 115. E & O Exposure due to re-typing of data + manually selecting the proper policy form set or version
  116. 116. Very limited access to the policy data after forms creation
  117. 117. Carrier - distribution of forms and providing timely updates to the forms
  118. 118. Form change and update release – average 60-90 days
  119. 119. Carriers spending time verifying policy forms from MGA’s</li></ul>65<br />© 2009 Vertafore, Inc. Proprietary |<br />
  120. 120. Our Solution<br /><ul><li>Browser-based solution
  121. 121. Tight integration with management systems to avoid re-typing of data
  122. 122. Web server repository of policy and endorsement data accessible by carriers and MGA’s
  123. 123. PDF form templates maintained by carriers to provide instant updates to their MGA’s
  124. 124. Carrier modifiable rules engine to select proper forms and generate variable form content
  125. 125. Web service interface to integrate with both Carrier and MGA management systems</li></ul>66<br />© 2009 Vertafore, Inc. Proprietary |<br />
  126. 126. VPI Workflow<br />Policy Data<br /> Request for missing data<br /> RETURNS PDF POLICY<br />X<br />M<br />L<br />
  127. 127. VPI Demo<br />Let the show begin …<br />68<br />© 2009 Vertafore, Inc. Proprietary |<br />
  128. 128. What We Have Learned<br /><ul><li>Our study and research – on average for every 8-10 MGA employees, there is one full-time policy processor
  129. 129. Significant efficiency improvement for an MGA using Vertafore PolicyIssuance
  130. 130. Reductions in errors currently occurring due to re-typing of data and manually selecting policy forms.
  131. 131. MGA Savings / ROI - 100 employees, six figure$ per year.
  132. 132. Drastically reduce the amount of error checking a carrier has to perform
  133. 133. VPI will significantly decrease the time it takes for carriers to release forms and rule changes</li></ul>69<br />© 2009 Vertafore, Inc. Proprietary |<br />
  134. 134. Next Steps<br /><ul><li>Pursue E & S Carriers and Lloyd’s markets
  135. 135. Integration with other management systems, including “custom” built systems
  136. 136. Continue to partner with E & S Carriers and MGA’s to complete and deliver the product
  137. 137. Vertafore PolicyIssuance – production release</li></ul>70<br />© 2010 Vertafore, Inc. Proprietary |<br />
  138. 138. Questions<br />?<br />71<br />© 2009 Vertafore, Inc. Proprietary |<br />
  139. 139. Nautilus Rate Service<br />Created by Nautilus Insurance Group April 1, 2007<br />
  140. 140. 73<br />Overview<br />Web rating services initiated at GA request to feed their online quoting system<br />GA Value – 24 x 7 availability of rates, no maintenance of rates by GA<br />Available for GL and Property classes<br />Web Rate Service returns (today’s demo)<br />State territories/regions based on state and rate edition data<br />Final rate for GL and Company Program Class Codes<br />
  141. 141. 74<br />Rate Downloads<br />Nautilus Updates Rates<br />Agent <br />Rating <br />Engine<br />Receive Real-Time Rate From Nautilus<br />Send Real-Time Rate Request<br /><ul><li>Directly Hook To Nautilus Engine
  142. 142. Pull Rates Anytime – Day or Night
  143. 143. Automate Downloads!!!
  144. 144. The Same Day We Release Rates</li></ul> Agents Can Have Them In Their<br /> System!!<br />Nautilus <br />Rating <br />Engine<br />Always On, Real Time<br />Rate Delivery Service<br />
  145. 145. 75<br />Technical Highlights<br />Internal development vs third-party development<br />Platforms: C#, SQL Server<br />Xml based results compatible with any application or system<br />Future enhancements – Customization and access through Nautilus agent website<br />Demo of a sample implementation - JP<br />
  146. 146. 76<br />Contact information:<br />Karen Robinson, IT Director<br />krobinson@nautilus-ins.com<br />480-367-5394<br />Michele McCoy, eBusiness & Agent Services Manager<br />mmccoy@nautilus-ins.com<br />480-367-5423<br />
  147. 147. Retail Agent/E & S Joint Industry Initiative<br /><ul><li>Sub Group Breakout Sessions
  148. 148. RAES Marketing
  149. 149. RA Interface/ACORD E&S
  150. 150. GA Interface</li></li></ul><li>Retail Agent/E & S Joint Industry Initiative<br />What’s Next?<br />
  151. 151. Retail Agent/E & S Joint Industry Initiative<br /><ul><li>OVERALL
  152. 152. Future
  153. 153. April - Initiate Overall Marketing Effort
  154. 154. May 10 – ACORD LOMA – Presentation & Demo
  155. 155. JUN 10 – develop a Continuity Plan and budget for the Joint Initiative
  156. 156. ONGOING – continue momentum and communications
  157. 157. ONGOING – continue to solicit participants (agents, vendors and carriers) for all subgroup efforts
  158. 158. ONGOING – maintain TEAMS site for group communications, webinars, documents, surveys, etc</li></li></ul><li>Retail Agent/E & S Joint Industry Initiative<br /><ul><li>QUESTIONS, COMMENTS, INPUT
  159. 159. WE NEED YOU!!</li>

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