2. Who is Counts Business Consulting?
www.countsbusinessconsulting.com
Find us on Facebook
Independent Family Business Consultants
Onsite Consulting – Individual Yard Visits
Owners’ Groups – Peer Groups Meet 2 to 3 Times a
Year
Employee Training Materials & Seminars
GoToMeeting - Managing, Sales, Buying, Family Business,
Excel
CAR, Gold Seal, & URG Accreditation
Website – Free Newsletter & Free Industry Articles
Counts Business Consulting, LLC
3. The 4 M’s
Manpower
Machine
Material
Measurement
Counts Business Consulting, LLC
4. Who are we talking about?
Warehouse and beyond
○ Dismantling
○ Parts Gathering
○ Shipping/receiving
○ People who manage them
All must use the Inventory Management
System
All must work independently
Outcome driven
Answer 3 Questions
Counts Business Consulting, LLC
6. How they Add Value?
Understands that they are ultimately
responsible for the customers
experience
Quality
○ Damage
○ Clean
Timeliness
○ Prepared and ready to go when promised
Counts Business Consulting, LLC
7. IMS Specific Procedures
Procedures need to be specific to the system
Each Inventory Management System has
screen specific ways to complete a process
I need to be able to train and manage with my
procedures
Clearly states how much, how often and steps
needed to complete
Counts Business Consulting, LLC
8. Standardized Work
Takt Time
Cycle Time
Crew Size
Job Instruction Sheet
Continuous Improvement
Counts Business Consulting, LLC
9. Killers of Performance
Waste
Over Inventory
Over production
Over staffed
Transportation
Excess Movement of vehicles
○ Drained place in yard
○ Part sold goes to dismantling
○ Cuts goes to dismantling
Excess Handling of parts
Counts Business Consulting, LLC
10. Minimize Waste
Eliminate Waste
1. Anything that does not add value to the
customer
2. Anything that does not add value to the
company – should be measured in
dollars
3. Any step or feature of a process than
can be improved
Counts Business Consulting, LLC
12. Manpower
What skills
How many
How the position adds value to the
customer and to the company
Must be trained and performance
observed
There is no such thing as “one and done”
when it comes to training.
Counts Business Consulting, LLC
13. Movement
Vehicles moved 3 times
Vehicles stored sequentially
Parts removed and stored according to
Environment
Sales
Available storage
Warehouse areas arranged so that high
volume high dollar parts closest to shipping
Counts Business Consulting, LLC
14. Machines
From small tools to loaders
From yard cars to fork lifts
Computers and Printers
Make sure that those who need them have
them and they are kept in working order
Make sure that there is uniformity across
employees by position.
If the “machine” can eliminate or prevent
the addition of employee (s)
Counts Business Consulting, LLC
15. Materials
What?
Cleaning
Packaging
Core Bins
Two way radio’s
Information
Where?
Always in the same place
Where the work is done
Counts Business Consulting, LLC
16. Measurement
What gets monitored and measured
gets managed
Better to Best – it’s a journey, not a
destination
Available from the IMS
Employee Accessible
Sales
Credits
Number of
Counts Business Consulting, LLC
17. Measurements
1.2 vehicles a day per BAY
Inspect and gather 4 parts per hour
Shipping and Delivery
Prep, wash, package & load – 8 parts per
hour.
Invoice all freight and delivered parts
Produce the manifest
Deliver
Check in all returned parts
Restock all returned parts
Counts Business Consulting, LLC
20. Managers?
Operation/Production/Shipping Manager
Trains new staff in:
Standardized Work in Process
Includes use of tools/equipment
Inventory/Yard management system
Spends up to 50% of their time training staff and
improving processes.
Trains and rewards staff for incremental
improvements
SWIP
Customer Satisfaction
Reduction in credits
Counts Business Consulting, LLC
21. Who is Counts Business Consulting?
www.countsbusinessconsulting.com
Find us on Facebook
Independent Family Business Consultants
Onsite Consulting – Individual Yard Visits
Owners’ Groups – Peer Groups Meet 2 to 3 Times a
Year
Employee Training Materials & Seminars
GoToMeeting - Managing, Sales, Buying, Family Business,
Excel
CAR, Gold Seal, & URG Accreditation
Website – Free Newsletter & Free Industry Articles
Counts Business Consulting, LLC
Editor's Notes
Here would be a good slide for Order Trakker see attached screen shot named SLIDE1
.
This would be a good place to talk about the Dashboard inside of Checkmate Workstation see SLIDE2
Here would be a good place to talk about the reports from Order Trakker see SLIDE3
Make a note here that Checkmate imports data to Excel for customized report making.