Employee Attitude As A Function Of Job Satisfaction

Employee Attitude as a Function of Job Satisfaction
EMPLOYEE ATTITUDE AS A FUNCTION OF JOB SATISFACTION Introduction There is confusion and debate among practitioners on the topic
of employee attitudes and job satisfaction even at a time when employees are increasingly important for organizational success and competitiveness.
"Happy employees are productive employees.""Happy employees are not productive employees." We hear these conflicting statements made by HR
professionals and managers in organizations. This research aims at establishing job satisfaction as a basis for employee attitude; whether good or bad
and we will do this by answering three questions: "What are the causes of employee attitudes?", "What are the results of positive and negative job
reaction?"and "How can we measure... Show more content on Helpwriting.net ...
What is employee attitude? In other to have a panoramic understanding of this terminology, a conceptual clarification would suffice. What is an
attitude? An attitude can be described as an expression of favor or disfavor towards a person, place, thing or event which is as a result of either a
negative or positive evaluation of the object of affect. Employees have viewpoints about many aspect of their job, career, Organization. The above
explanation gives us the idea that attitude can either be positive or negative. Thus employee attitude can be described as an employee's expression
either positive or negative towards his/her job, career or organization. How then do we make a distinction between positive and negative employee
attitudes? Generally, It is in their promotion of organizational goals. Therefore, positive employee attitudes can be said to be in agreement with
organizational goals thereby promoting it while negative employees can be said to be against organizational goals thereby suppressing organizational
goals. This explains why employee attitude is easily cited as the number one performance related issue of companies. From the perspective of research
and practice, the most focal employee attitude is job satisfaction. Thus, we often refer to employee attitudes broadly in this article, although much of
our specific focus will concern job satisfaction. In the midst of all this, one little question crosses the mind; what are the
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Essay on Organizational Behavior Terminology and Concepts
Organizational Behavior Terminology and Concepts
The behavior of employees within any organization is paramount to the success or failure of that organization. The study of organizational behavior is
a science with its own vocabulary and terminology. This essay will describe some of the more commonkey concepts and terminology and relate those to
the modern United States Navy.
"An organization is, simply, a body of people organized for some specific purpose" (communication, 2005). Organizationalbehavior is taking a look at
the way humans behave within a company (Schermerhorn, Hunt & Osborn, 2005, p. 17). The United States Navy, and perhaps all military branches,
has, in some respects, a unique organizational behavior. ... Show more content on Helpwriting.net ...
The United States Navy places much more emphasis on ensuring internal diversity than it does on external diversity. It only has one customer, which is
the United States population. Diversity within this organization is ensured utilizing a quota system. First and foremost, all able–bodied men and
women are allowed to join without consideration for race, sex, religion or creed. Secondly, for promotion purposes, the United States Navy utilizes a
quota system to ensure fairness to all candidates. This quota system is not utilized prior to the selection process but is applied afterwards to validate
the results.
The behavior, culture and diversity within an organization occur as a direct result of both verbal and non–verbal communication within that
organization. Communication is, "The imparting, conveying, or exchange of ideas, knowledge, information, etc. (whether by speech, writing, or
signs)" (Simpson, 2005). Good communication is a vital key to the success of any organization. Communication is essential to the success of the United
States Navy. Ideas, knowledge and information are shared both up and down the chain of command. Within the modern Navy, this exchanged is usually
done via personal contact or electronic means.
A certain way of assessing how well an organization is doing is to study its effectiveness and efficiency. These two terms are similar and

Organizational Justice : Impact On Job Satisfaction Among...
ORGANISATIONAL JUSTICE : IMPACT ON JOB SATISFACTION AMONG EMPLOYEES AND THEIR ORGANISATIONAL CITIZENSHIP
BEHAVIOUR
INTRODUCTION:
Organizational Justice is one of the very important components of understanding the behavior of an organization. It is a concept wherein an
individual considers the organization he or she is working for is just or not. It is an individual's perception of his or her employer being fair to him or
her or not. The justice or the fairness can be in terms of workplace procedures, interactions or outcomes. The concept was introduced by Greenberg in
1987. Again, Organizational Justice is an individuals' perception which means that it is based on what the employee thinks is good or bad for him or
her rather than the ... Show more content on Helpwriting.net ...
The perceived fairness is followed by an effect on the attitude and behaviour of an employee towards its company and thus in order to be impartial a
company cannot overlook the personal insight of an employee. The targeted outcome of organizational justice among employees is changes in Job
Satisfaction, Organizational Commitment, Sabotage, Absenteeism, Turnover Intentions, Job Performance,Organizational Citizenship Behavior, Trust
etc.
Types of Organizational justice: There are three types of organizational justice that an organization should adopt in order to have satisfied, loyal and
productive employees:
Distributive justice
Procedural justice
Interactional justice
Distributive Justice: This is a type of justice which deals with the fairness in terms of distribution of outcomes. It is concerned with the different
patterns of distributions of resources like pay, social approval, promotion, job security and career opportunities among the employees of a company.
Procedural Justice: It refers to the medium used to come to a particular outcome. It specifies the justification in the procedure of decision making.
Interactional Justice: It concerns with the interpersonal relationship shared by the employee and the employer. There is a light demarcation line
between procedural and interactional justice. The later however deals with how outcomes are explained and communicated to the effectors. Based on
this it is further classified

Psychological Ownership Paper
In psychology, ownership is the feeling that something is yours. People can feel ownership about a variety of things, material and immaterial in nature.
Is there a way organizations can benefit from higher employee engagement, increased financial performance and lower turnover, simply by increasing
feelings of ownership? In mid 1970s, the USA carried out the Employee Stock Ownership Plans. The thought behind this project was that if employees
held some shares of the company, it would enhance their sense of responsibility toward the enterprise and activate their positive attitude toward the
work. Interestingly, researchers found that there were no significant differences in organizational performance between an enterprise which adopted...
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Pierce, Kostova and Dirks (2001) define it: "psychological ownership is that state where an individual feels as though the target of the ownership, or a
piece of that target is 'theirs '" For example, "this company is MINE". However, Pierce and Jussila (2010) note that "mine" can also be "ours", meaning
the object has a connection with the self while simultaneously having a connection to another individual or group.
Although it is important to note that most of the empirical work on psychological ownership has focused exclusively upon psychological ownership
over one 's job or organization. Van Dyne and Pierce (2004) took it one step further, and called for additional research to approach and examine
feelings of ownership toward specific targets within organizations. They examined various aspects of the job or organization, such as specific job
roles, designated workspaces, important projects, new ideas and so on. This is because these objects may be more concrete or personal and thus foster
stronger feelings of ownership than more complex, shared targets such as the organization as a whole.
According to Jussila, Tarkiainen, Sarstedt and Hair (2015) psychological ownership is both cognitive and affective. In other words, it reflects the
employees' awareness, thoughts, and beliefs regarding the object of possession and the personal

Organizational Behavior Essay
Introduction The business world has become very competitive and dynamic. In order to be successful in a work environment, organizations must be
knowledgeable of what defines organizational behavior. Organizational behavior can help organizations expand, communicate, learn, and develop for
better performance in the competitive, vibrant, and ever changing economy we all live in. It is important for organizations to learn the different
behaviors, cultures, diversity, communications, effectiveness, and thelearning styles that make up the organization and its environment. This paper will
define and explain the terminology and concepts of organization behavior through research and examples used within the military.
What is Organizational ... Show more content on Helpwriting.net ...
Organizational Culture Organizational culture is a system of shared beliefs and values that develops within an organization and guides the behavior of
its members (Schermerhorn, 2005). This is how individuals live, act, and define what normal behavior. Culture is a big influence in an individuals life
and decision–making process. The purpose and function of this culture within the military is to help foster internal integration, bring employees from
all levels of the organization much closer together, and enhance their performance. An example of an organizational culture within the miiltary is the
academy culture. Employees within the military are highly skilled, have been working for the organization for at least 20 years or more due to the
outstanding benefits, and motivated for the possibility of promotion. Military personnel practices good organizational culture by providing a stable
working environment that allows an employee to utilize current skills and develop new skills. Every organization has their own unique culture that fits
their vision and goals.
Diversity
Diversity is the presence of individual–differences based on national origin, family status, culture, education, employee status, functions, regional
origin, religion, gender, race and ethnicity, age, able–bodiedness, and sexual orientation. Having an awareness of how each item contributes to diversity
is the first step into understanding diversity. An individual should be open to listen and

Character Analysis Of Fences By August Wilson
The play Fences by August Wilson is a story about Troy Maxson a legendary baseball player whose dreams and legacy died with the Negro Leagues.
Wilson portrays Troy as a conflicted and complicated character. Is Troy a good or a bad person? Is a controversial question among the audience.
Throughout the play, he has gone through so much that there is a drastic change from the beginning of the play to the end. He had many positive traits
that conflicted with his negative traits. Even though he made many wrong decisions throughout the play he was a good person by heart and was an
admirable character. As the protagonist of the play Troy was really protective over hisfamily, even though he doesn't show it openly he always cared
for them. When Troy took away his son Cory's big opportunity of playing college football it did anger Cory but Troy did that cause he didn't want
Cory to go through racial discrimination and get hurt the way he got hurt. As he says to Rose "I got sense enough to not to let my boy get hurt over
playing sports." (Act 1– pg 39) He doesn't mention this to Cory because they didn't have a proper father son relationship, but he did mention he did for
his own good, but Cory thought that Troy did it out of jealousy and this drifted them apart even more. As a dad, he only wanted to protect his child. His
other positive trait that attracts audience towards him is being open minded. In some parts he is not so open minded but when he is it benefits him a lot.

Organizational Behavior and Its Key Concepts
Organization Behavior and its Key Concepts To understand organizational behavior you must understand its key concepts and terminology.
Organizational behavior "is a multidisciplinary field devoted to understanding individual and group behavior, interpersonal processes and
organizational dynamics." (Schermerhorn, 2005 p. 3). An organization's behavior is significant in determining its success as a business and with its
employees. Working conditions, production and employee performance are all elements of organizational behavior. Organizational behavior has
become an important element in the realignment taking place within Girl Scouts of the United States of America (GSUSA). GSUSA is in the midst of
a major realignment... Show more content on Helpwriting.net ...
295). Many problems or malfunctions within an organization are initially caused by poor communication. Somehow the intended message gets
interrupted or misinterpreted. The use of active listening and allowing opportunities for feedback will ensure messages are understood. For
communication to be effective it must be a two way process. When preparing for the realignment GSUSAwas aware that the major changes they
planned to implement would require frequent and thoughtful communication. With a drastic change some confusion, disagreement, and
misunderstanding is inevitable. GSUSA had to do their best to anticipate questions and concerns and have a plan to deal with them. They developed a
system that provided a variety of communication pathways. Regular email messages, an online newsletter, town hall meetings, departmental meetings,
and press releases were among some of the pathways they used. Council CEOs, COOs, and department heads were always available for face to face
meetings. In addition to the variety of communication pathways offered, feedback was solicited and encouraged in all forums. The care in planning a
strong communication system and being open to feedback eased the inevitable negativity and resistance that surrounds a large restructuring. Clear and
open communication will be the first step toward developing a more effective and efficient organization. An organization's effectiveness and efficiency
are determined by sustained

Time Wastage Essay
The purpose to the study is to investigate that time which is considered not to be less than money, when sales force is involved in activities of extra
unnecessary documentation The time wastage leads to employee low morale, more absenteeism, high job dissatisfaction and low organizational
commitment. Due to time wastage in extra documentation activities the performance of employee decreases which directly effect on firm productivity
and profitability. The research study is basically based on quantitative research technique. This study focuses on the impact of time wastage in sale
force on employee intentions to quit; time wastage is taken in this study as an independent variable (I.V) whereas employee intention to quit is taken as
a... Show more content on Helpwriting.net ...
This study demonstrates the importance of time management within the organization and those actions which boost the morale of workers who desire
to work efficiently to achieve their sales targets.
BROAD PROBLEM AREA
Proper time management activities within the organization have multiple benefits for organizations like increase in productivity, profitability, workers
efficiency, lower costs, and absenteeism, saving time and greater synergy. Therefore many organizations have adopted different measure to overcome
the time wastage by introducing MIS (Management Information System) for the smooth functioning of organizational tasks (Locander, 2004).
The main research question is as follows:
What would be the impact of time wastage on sale force intentions?
SIGNIFICANCE OF THE STUDY Proper management and concentration for time management is very much important for the smooth functioning of
organization. Previous studies on sale force time management mainly emphasized the importance of their contribution to the field work activities
(Brashear, 1997). In Pakistan a very small number of researches were conducted to identify the effects as well relation between time wastage and sale
force intention to quit. Therefore, the purpose of this research study is to explore the impact of employee's time wastage and employee intentions to
quit. Furthermore, their relationships also have been identified. This study also focuses on the fact that if there

Essay On Organizational Citizenship Behaviour
Table of contents:Page #
1.Literature Review1
1.1.What are Organizational Citizenship Behaviors (OCBs)1
1.2.OCB and its link with Organization3
1.3.How OCB's are exhibited by employees4
1.4.Importance of OCB 5
1.5.Effect of OCB on employees6
2. Introduction to Organization6 2.1. Allied Bank Limited7 2.2. Meezan Bank Limited7 2.3. First Women's Bank7 2.4. MCB7
3. Findings and results8
4. Discussion12
5. Suggestion12
6. Conclusion13
7. Reference 14
Organizational Citizenship Behavior in banking sector
Performance measure of the banking sector highly correlated ... Show more content on Helpwriting.net ...
This special behavior has become a lively research field investigated by organizational sociologists, psychologists, and management researchers.
However, whereas most of the studies appear to deal with the phenomenon from a behavioral/functional perspective the natural orientation of
citizenship to the political science arena is overlooked. Whereas altruism appears representing the help to specific persons. Generalized compliance
is a factor defined by a more impersonal sort of conscientiousness. It implies more of a "good soldier" or "good citizen" syndrome of doing things that
are "right and proper", but doing them for the sake of the system rather than for specific persons. In the view of Smith et al. (1983), the two elements
represent distinct classes of citizenship. The political aspect of citizenship consists of three elements:
Obedience
Loyalty
Participation
Scholars hold different views with respect to the dimensionality of OCB. Smith, Organ in near 1983 conceptualized OCB with two dimensions:
Altruism (behavior targeted specifically at helping individuals)

Generalized or compliance (behavior reflecting compliance with general rules, norms, and expectations).
Later Organ (1988) identified five dimensions belonging to OCBs:
Altruism,
Courtesy,
Civic Virtue
Conscientiousness
Sportsmanship
Largely based on Organ 's (1988)

Organizational Behavior Terminology and Concept
Organizational Behavior Terminology and Concept
When small business owners start the concept of what type of business one would like to own, an array of critical thinking starts and a business
owner has to consider questions that will make or break his or her success. Owners, who pay attention to the current rise and fall of stock for his or her
chosen business, will have the upper hand against competitors. An owner who knows his or her competitors is a small part in the grand scheme of
owning an organization. Owners who give attention to the needs and wants of employees and customers will have a higher rate of profit and a lower
rate of employee turnover. Organizations that learns and knows the ends and outs of maintaining a business ... Show more content on Helpwriting.net ...
Knowing these terminologies will help an organization implement policies that will help everyone to know what to do, how to treat each other, and
what the boundaries are. Understanding the terms is not the only part but implementing these terms in organizations can make a big difference on how
employees treat each other. Communication is the transfer and the understanding of information. Diversity is the different ages, races, gender, sexual
orientation, and physical ability (Robbins & Judge, 2009). These two terms play important roles with each other and within organizations. An
organization who has a diverse culture can arrive at aspects, suggestions, and ideas from all different individuals in the organization. This can create a
steady communication between employers and employees of all different types as well as keeping communication with existing and prospective
customers.
Business ethics is the everyday moral or ethical norms to business as stated by De George (2010). When an organization puts a set of rules or beliefs
for everyone to follow every day, this is what helps the business to run smoothly. When a change happens, which can be a new policy or new rules, an
organization has to learn and be willing to accept change, and this is a rough definition of change management. Within the health care system a series
of codes is used to give names to illness, injuries, and condition. The old version of ICD–90CM or the International Classification of

Organizational Behavior Terminology and Concepts Essay
Organizational Behavior Terminology and Concepts Organizational behavior In today's challenges at work and an organization has become more than
just a place where eight hours of a day is spent, but a place where behavior is a major contribution to the success behavior and what it means and the
effects on the climate of an organization. of a company. In this paper we will discuss organizational "Organizational behavior is the study of human
behavior in organizations. It is an academic discipline devoted to understanding individual and group behavior, interpersonal processes, and
organizational dynamics with the goal of improving the performance of organizations and the people in them" (CITATION). The process of
organizational... Show more content on Helpwriting.net ...
In the past companies placed a great amount of emphasis on the numbers and how to achieve those numbers. The people who actually helped achieve
those numbers were graded on their technical skills, productivity, and budgets. Employees were moneymaking machines and how they achieved those
numbers was not a concern of their managers as long as the numbers were being met. Organizational behavior studies have become more important
today than in previous years because corporations must learn to adapt to the rapidly changing business cultures that have stemmed from a competitive
and fast–paced market. Organizational behavior was a topic that was not discussed until an employee's behavior changed, productivity changed, or
sales decreased. In today's business world, managers are paying more attention to how employees react to situations rather than if they respond. They
are beginning to view organizational behavior as an intricate piece of training and development of the workforce. Soft skills were never a part of
management training and it was rare that managers were commended for having those skills. In the business world today, I feel organizational behavior
is an essential tool for managing effective

Change Management Strategies For New Merged Company
For this merger to create a new culture, these artifacts need to encompass and be reflective of the new merged company, without favor to one or the
other. Though removal and replacement of these artifacts may be difficult for some to grasp, while doing so, by introducing consistent rewards and
recognition can be one of the first 'new' artifacts, and can fill the void and keep focus forward, versus looking back to the past. Strong new programs
also encourage if not promote further communication, and help build a supportive work environment that will foster a working network of colleagues.
One last note as to artifacts; although founders, leaders, and company stories are valued artifacts, so are the people working here and now. Celebrate
those with the new merged company; create new stories with new events, programs, and by starting new traditions for the organization. This gives an
identity to the new organization, creates the new culture, and begins establishing organizational socialization.
5.Change Management Strategy.
The most appropriate set of change management strategies to use for implementing change would be an appreciative inquiry approach. A merging of
two companies creates a plethora of unknowns for all; the unknown is a strong threat to all that perceive it. Reframing the image of merging into a
positive strength for all is more palatable, if not approachable for most. "Appreciative inquiry typically examines successful events, organizations, and
work units.

Organizational Behavior Terminology and Concepts Essay...
Organizational behavior is defined as the study of human behavior in organizations. Organizational behavior is an interdisciplinary body of
knowledge with strong ties to the behavioral sciences such as psychology, sociology and anthropology as well as to allied sciences. However, the goal of
organizational behavior is to integrate the diverse insights of these other disciplines and apply them to real–world problems and opportunities. The
ultimate goal of organizational behavior is to improve the performance of people, groups and organizations (Schermerhorn, Hunt, Osborn, 2005).
Organizational culture is defined as the shared beliefs and values that influence the behavior of ... Show more content on Helpwriting.net ...
The internal process approach examines the transformation process and examines how efficiently resources are used to produce goods and services.
The goal approach looks at the output side to measure achievement of key operating objectives. Last, the strategic constituencies approach analyzes the
impact of the organization on key stakeholders and their interests (Schermerhorn, Hunt, Osborn, 2005). Organizational learning is the process of
acquiring knowledge and using information to adapt successfully to changing circumstances. Organizations must be able to change continuously and
positively while searching for new ideas and opportunities (Schermerhorn, Hunt, Osborn, 2005). My place of employment is Sprint PCS. I am a
technical support representative and I am in charge of maintaining the functionality of these devices. I handle all aspects of the phones, PDA's and
wireless air cards from making sure that voice calls can be made to maintaining an internet connection to sending and receiving pictures. At my place
of employment communication is a key ingredient to our team success. Without effective communication we would not be able to function as an
efficient team or company. Culture at the workplace is very much the same across the board. We all share the same values and beliefs, for the most
part. We do have a diverse bunch; however. We have all types of people within our group. Our diversity varies between ethnicity,

The Importance Of Work Behaviors
Introduction
Four Important factors that have influence over work behaviors, these four factors are job performance, organizational citizenship, absenteeism, and
turnover. SAS is a company that has demonstrated how to use these four factors to their advantage.
I agree strongly with how SAS uses these factors to improve their employee's lives in a way that is beneficial to both the company and its constituents.
Job performance defined as the level to which an employee successfully fulfills the factors included in the job description.
SAS's version of this is a tad bit non–traditional as there many perks of being an employee for this company. Some beneficial features are a heated
swimming pool, on–site health care clinic, and free snacks! By having these benefits, available SAS is encouraging employees to spend more time at
work. Employees that feel valued and appreciated tend to exceed job performance expectations.
When employees to this it creates a domino effect, when employees exceed, your product quality and quantity also progress. Employees are the
foundation of every business. Strong business reality and how each of the four factors managed by ASA,
Job performance Personality: Job performance Personality is one of the biggest and largest realities in ASA work functions I believe because the
Company makes an effort to concentrate its business in the area of analytics, which adds the most value and help organizations best analyze disparate
data for decision–making,

Organizational Behavior Organizations have been described as groups of people who work interdependently toward some purpose. This definition
clearly indicates that organizations are not buildings or pieces of machinery. Organizations are, indeed, people who interact to accomplish shared
objectives. The study of organizational behavior (OB) and its affiliated subjects helps us understand what people think, feel and do in organizational
settings. For managers and, realistically, all employees, this knowledge helps predict, understand and control organizational events. There are not two
identical organizations. When you look for a job you look for a place that is comfortable to you. Organization behavior is the way we study the people of
... Show more content on Helpwriting.net ...
Members of an organization soon come to sense the particular culture of an organization. Culture is one of those terms that's difficult to express
distinctly, but everyone knows it when they sense it" (McNamara 1). Often companies are becoming a multicultural organization. At KPMG's trust
department there is a very diverse group of people working. With it being a global organization it makes working with other countries almost a
guarantee. In America they are number 4 in the Fortune 100. Increasingly companies want to hire employees that can speak different languages.
Understanding the culture of the people you deal with day–to–day. You have to analysis organizations levels of culture by observing the culture,
sharing the organization's values, and the common assumptions. Having a diverse group of people working together strengthens thoughts and ideas.
Communication could tear apart an organization fast. Communication is the process of sending and receiving symbols with attached meanings. If
managers were not communicating to their employees then assignments would not get complete. On a daily basis you have to talk to customers,
venders, or employees. At KPMG they rely on email to communicate with all the employees. If there is something to be said to everyone the upper
management just write it up in an email (or just attach it) and send it to everyone at the Oakland and Phoenix offices. I interact with the

Businesses today often promote change to create a better more productive work environment. These changes occasionally produce unwanted results
which were not expected or planned for. By monitoring organizational behavior unwanted or negative results can be minimized sochange can be
effective within an organization. Organizational behavior, organizational culture, diversity, communication,business ethics, and change management are
all factors within an organization. Managers should clearly define these terms to create a more efficient and effective work environment. "Your
Company" ensures growth and success by establishing strict guidelines and procedures which include these ... Show more content on Helpwriting.net ...
Employees at "Your Company" are highly skilled and tend to stay with the organization and work their way up through the ranks. The company also
provides a very stable learning environment where employees can develop and exercise their skills.
Workplace diversity describes how people differ in age, race, ethnicity, gender, physical ability, and sexual orientation (Schermerhorn, Hunt,
Osborn, 2008, p. 11). Diversity in the workplace is necessary to bring different ideas and solutions to the problems a company may face. By having
a diverse workforce a global company is more likely to be successful than a company with employees who are similar and think alike. Diversity
allows employees to learn from others who are not the same and promotes dignity and respect for everyone. Workplace diversity is also about creating
a work environment that encourages learning from others and takes advantage of diverse perspectives.
Communication between managers and employees is essential to having a healthy organizational culture. This allows employees to feel valued
because they can address problems or ideas directly with their manager and feel like they have a voice in the business. Good communication in an
organization can be noticed immediately by the high level of organization and low levels of stress. In order for communication to be effective the
message being sent must be clear and

Organizational Behavior Terminology and Concepts I am not sure who made the term "dress for success" popular but I believe the term falls short.
Anyone can dress up and look great but there is much more to success then dressing the part. While it is important for organizations to have their
employees presenting themselves with a professional look and manner, there are also many other concepts within an organization that need to be
addressed. Organizational Behavior, as defined in our text, is the study of human behavior in organizations (Schermerhorn, Hunt & Osborn, 2005, p.
17). How organizations behave within their ranks is in my opinion what truly can make them successful. The concepts of culture, diversity,
communication,... Show more content on Helpwriting.net ...
Communication in an organization is another key concept to an organizations success. Information needs to be communicated from the top of an
organizations managerial ladder all the way to the bottom. Employees also have to exchange information between each other. Meetings, emails,
memos and phone calls seem to be the norm within my own organization but another aspect of communication is how people speak to one another.
Professionalism should be maintained during communications not only during verbal communication but also with how emails and memos are
written. Certain terminologies, jokes and labels do not belong in workplace communication. The wrong type of dialogue can often lead to
embarrassing situations. Mayor Nagin from New Orleans recently referred to his city's plight as "rebuilding chocolate town" on live television. This
was a bad slip of the tongue that the media focused in on. Now instead of what seemed to be his goal of injecting some hope and inspiration towards
his city's plight has turned into a free for all for the media questioning Mayor Nagins personal ethics. Communication breakdowns such as this can
affect an organizations effectiveness and efficiency. An organizations effectiveness and efficiency can be measured in many different ways. From the
stock holders to the employee with individual job goals, organizations can measure their performance to see how effective and efficient they are
operating. This is important for an

Organizational Behavior Terminology And Concepts Essay
Understanding organizational behavior is important for everyone involved in an organization, not just the leadership and management teams. By
gaining and understanding this knowledge each employee should be able to realize how their individual actions contribute to the big picture of the
company. In order to understand this there are some key concepts and terminology that must be explained to make the learning process more
manageable. Organizational Behavior What is organizational behavior? According to Schermerhorn, Hunt, & Osborn (2005, p. 3) it "is the study of
individuals and groups in organizations." OB, as organizational behavior is called in short, is multidisciplinary. This means it does not only understand
the individuals... Show more content on Helpwriting.net ...
Culture of an organization is driven from the upper–management team all the way down to the lowest employees of a company and can typically be
derived from a vision and mission statement of a company. When the upper–management team takes the time to come up with and clearly convey the
beliefs and values of the company they will be rewarded with strong company cultures; conversely they will have a very negative culture if they do not.
Southwest Airlines, for example, has an extremely strong, positive, fun company culture which is very much driven from upper–management
members, namely President Colleen Barrett, and this culture is carried on by virtually every employee of the airline. Outsiders easily notice this
very powerful culture because it always leaves an excellent, positive impression of the company. Workforce diversity is a key element of OB and
should be a priority of effective leaders and managers because "Diversity is emerging as one of the most serious issues in the workplace today, yet
most employers are not prepared to deal with it" (Copeland, 2003, Erroneous Assumptions, В¶1). Diversity needs to be incorporated from the
beginning when strategic plans are being made, then control mechanisms need to be in place to

Organizational Behavior Organizations have been described as groups of people who work interdependently toward some purpose. This definition
clearly indicates that organizations are not buildings or pieces of machinery. Organizations are, indeed, people who interact to accomplish shared
objectives. The study of organizational behavior (OB) and its affiliated subjects helps us understand what people think, feel and do in organizational
settings. For managers and, realistically, all employees, this knowledge helps predict, understand and control organizational events. There are not two
identical organizations. When you look for a job you look for a place that is comfortable to you. Organization behavior is the way we study the people of
At KPMG they have to go from a staff of 40 full–time employees to over 80 full and seasonal employees during tax season. If someone does not
perform to the standards of the company then they will hold up the rest of the team. To process all of these tax returns for our client's takes teamwork.
Each department has their duties to complete. When the preparer's are complete with the return it goes to review and then to processing.
In conclusion, all these lead to an ultimate goal of improved productivity; have people perform at full potential, and reward workers for performance.
Environmental factors are increasing the need for effective leadership in today's organizations. In order to better motivate, guide, and direct employee
teams, leaders require specific skills and expertise in behavioral studies to change their environment. Companies that are not prepared to comply with
the accelerated requirements will have to determine the capabilities of their current organization structure, systems architecture, internal controls, and
closing and reporting

Essay on Organizational Behavior
April 2, 2005
Organizational behavior encompasses a wide range of topics, such as human behavior, change, leadership, and teams. Organizational Behavior is the
study and application of knowledge about how people, individuals, and groups act in organizations. It interprets people–organization relationships in
terms of the whole person, group, organization, and social system. Its purpose is to build better relationships by achieving individual, organizational, and
social objectives.
An organization's base rests on management's philosophy, values, vision and goals. This in turn drives theorganizational culture which is composed of
the formal, informal and the ... Show more content on Helpwriting.net ...
Corporate culture, such as Caesars Entertainment can be viewed as a system. Input may include feedback from society, professionals, laws, values on
competition or service, etc. The process is based on our assumptions, values and norms like our values on money, time, facilities, space and people.
Outputs of our culture can be organizational behaviors, technologies, strategies, image, products, services and appearance.
There are different types of cultures just as there are different personalities. Researcher Jeffrey Sonnenfeld identified the following four types of
cultures within most organizations (2004):
Academy Culture – Employees are highly skilled and tend to stay in the organization, while working their way up the ranks. The organization provides
a stable environment in which employees can develop and exercise their skills. Examples might be universities, hospitals, and large corporations (like
Caesars Entertainment).
Baseball Team Culture – Employees are "free agents" who have highly prized skills. They are in high demand and can rather easily get jobs
elsewhere. This type of culture exists in fast–paced, high–risk organizations, such as investment banking, advertising, etc.
Club Culture – The most important requirement for employees in this culture is to fit into the group. Usually employees start at the bottom and stay
with the organization. The

Employee Job Satisfaction Has A Large Impact On Their...
Employee job satisfaction has a large impact on their organization. Employees being dissatisfied can lead to high turnover, higher absenteeism, affect
their overall job performance, and impact customer satisfaction (Robbins & Judge, 2009 pp 87–89). This post will discuss the impact job satisfaction
has in regards to organizational citizenship behavior and employee engagement.
Causes of Job Satisfaction There are several factors that influence an employee's satisfaction in their job. Some of the factors that impact an employee's
satisfaction are pay, advancement opportunities, co–workers, the work itself, and enjoying the work (Robbins & Judge, 2009 pg. 84). Many people
would consider pay as the factor that might contribute the most to job satisfaction. In the United States, pay is more important to employees making
less than $40,000 annually and greatly decreases in employees making over $40,000 (Robbins & Judge, 2009 pg. 85). Where I work, a large number of
the staff is paid considerably less than the $40,000 annual salary, and it is a constant source of discontentment with the staff members. My department
alone has had a 25% turnover already this summer which is consistent with the turnover from the previous summer. Our department also struggles with
absenteeism and low productivity. The issues are not adequately addressed when authority figures make the statement that they have no need to adjust
the salaries due to an "endless pool of applicants".

Job Satisfaction and Its Consequences
JOB SATISFACTION AND ITS CONSEQUENCES
JOB SATISFACTION AND ABSENTEEISM
WHY DOESN'T JOB SATISFACTION HAVE A STRONGER RELATIONSHIP WITH ABSENTEEISM?
A person may attend work even when dissatisfied with her job because she cannot afford economically to miss work.
A person may be absent from his job when satisfied with his job because of a number of reasons such as personal illness, illness of a child,
transportation issues (i.e., car broken down). In such circumstances, he may want to attend (have the behavioral intention of attending) but is unable to
attend.
MODERATORS OF JOB SATISFACTION
–ABSENTEEISM RELATIONSHIP
Here are some factors that change the relationship between job dissatisfaction and absenteeism and job ... Show more content on Helpwriting.net ...
High performers are less likely to quit their jobs in response to job dissatisfaction than are low performers.
JOB SATISFACTION AND PERFORMANCE
WHY DOESN'T JOB SATISFACTION HAVE A STRONGER RELATIONSHIP WITH PERFORMANCE?
A person who is dissatisfied with his job may perform his job well because he needs the money from the job and/or wants to make sure he retains his
job in an economic downturn.
A person who is satisfied with her job may perform it poorly because her manager is weak and doesn't enforce performance standards and discipline. In
this case, this person is a slacker and the less she does or is required to do at work the happier she is.

A person who is part of a team is satisfied with her job and wants to do a good job is performing at an average level because her job requires the
pre–work of another team member. This team members' pre–work is often late and of poor quality which causes her job performance to suffer as well.
MODERATORS OF JOB SATISFACTION
–PERFORMANCE RELATIONSHIP
Here are some factors that change the relationship between job satisfaction and performance.
1) Job Complexity. As the job becomes more complex, there is a stronger relationship between job satisfaction and performance. As a job becomes
more complex, the individual job holder has more freedom/autonomy in performing her job. This is similar to a weak situation. In a weak situation, a
person's attitude will have more of

Inclusivity That Defines The Nature Of Modern Leadership
inclusivity that defines the nature of modern leadership. The author centers his argument on self–practices and individual achievements, leaving behind
the contributions by other stakeholders within the organization. Though he states that it is critical to have an insight on the views of others and accept
correction of mistakes, the author does not outline the role of leadership in convincing the organization when in times of a crisis.
In light of the above arguments, certain questions fail to find answers both in the book and in the classroom lectures. First, what is the role of
leadership in guiding organizational change? This question revolves around the need to initiate organizational change due to such factors as operational
The main theme behind this literature is the ability of an individual to exercise their own abilities in a bid to attain their desired outcomes. Moreover, it
illustrates that the individual plays a central role in determining the quality of leadership that he or she exhibits.
Secondly, motivation draws close semblance to self–efficacy, as depicted by the author. The levels of self–determination that arise from the orientations
of self–efficacy play a pivotal role in determining the motivation levels displayed by a leader, a team member or an organization (Busch & Wennes,
2012). Therefore, Wooden uses motivation to describe the individual's drive to undertake a duty, and complete it with the desired perfection levels. As
such, the author uses extrinsic and intrinsic motivation as the main tenets of his arguments. He says that the leaders have a role to play in being gentle
to the followers, hence depicting the extrinsic motivation. On the other hand, he argues that the individual has to display positive character in order to
attract good people. This illustrates his literature application of intrinsic motivation.
The definition of leadership and success as displayed by Wooden describes the use of literature in defining leadership as a process. This involves
communication, inspiration, motivation,

Insurance Agent Turnover
In any company or organization, there will always be a time of turnover. Turnover can be high or low with many contributing factors. Onboarding
programs are effective ways of hiring good and productive employees. "Onboarding programs help employees to integrate, assimilate, and transition to
new jobs by making them familiar with corporate policies, procedures, culure, and politics by clarifying work–role expectations and responsibilities
(Kinicki, A., & Fugate, M., 2016, pg. 65)." I could not agree more than personality testing is very important in the preemployment process. However
with hiring you always running the risk of hiring good employees and bad employees. Turnover has pros and cons. Losing low–performing person is
always a... Show more content on Helpwriting.net ...
James 4: 10 (NKJV) " Humble yourself in the sight of the Lord, and He will lift you up." The ability to be humble is a strength that everyone do not
have. To some individuals, always being humble is weak. However as stated in out video presentation, "Every strength is weakness on the other side
of the coin (Kinicki & Fugate, 2017)." References Presentation: Lesson 2 – Individual Behavior in the Organization. (n.d.). Retrieved March 29, 2017,
fromhttps://learn.liberty.edu/webapps/blackboard/content/listContent.jsp?course_id=_339117_1&content_id=_16408684_1 Kinicki, A., & Fugate, M.
(2016). Organizational behavior: A practical, problem–solving approach plus Connect. McGraw–Hill NKJV Bible Landis, E. A., Vick, C. L., & Novo,
B. N. (2015). Employee attitudes and job satisfaction. Journal of Leadership, Accountability and Ethics, 12(5), 37–42. Retrieved from http:/
/ezproxy.liberty.edu/login?url=http://search.proquest.com.ezproxy.liberty.edu/docview/1764139256?accountid=12085 Reply Quote Mark as

Organizational Behavior Terminology and Concepts Paper
Organizational Behavior Terminology and Concepts Paper The following essay will be described the organizational behavior terminology and concepts
applied in the organization. The following topics will be presented: Organization culture as internal and external environment of control. Diversity as of
individual differences based on gender, race and ethnicity, age, disabilities, and sexual orientation. As the last subject communication as the human skill
that helps the organization to work well with other people, and resolves conflict. The point of view for experiences in my organization will be included
in this paper and conclusion. Organization Culture The organizational culture is described as the internal environment of an... Show more content on
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This promotes a win–win situation with employees and employers. Diversity With the internal environments of each organization, the workforce
diversity refers to the presence of individual differences based on gender, ethnicity, race, disabilities, and sexual orientation. As the term
multiculturalism means pluralism, and promotes the diversity of each individual difference Robbins, S. & Judge, T. (2009). The demographic trends in
my workforce (Real Estate) has a great diversity because women are working equals to the men, the increment of the Hispanics, African–Americans,
and Asians have increased. The most important part to guarantee that the diversity will be fully valued and respected in the sense of multiculturalism
is if embraces inclusivity. This term refers to the degree to which the culture respects and values diversity and is open to anyone who can perform a
job, regardless of their diversity attributes Robbins, S. & Judge, T. (2009). Communication The term communication refers to the ability to work well
with talk with other people. The communication as a human skill has the ability to work with other people and provide leadership. These efforts of
spirit trust, enthusiasm, and involvement in interpersonal relationships. A good communications skills ha a better degree of self–awareness this works
to as understanding of feelings of others. In my organization the people with this type of communication skills are able

Essay about Organizational Behavior Terminology and Concepts
Organizational behavior is the behavior of individuals, either one or a group. It is not the behavior of an organization, but rather the behavior of the
people in an organization. This can be anywhere from a family at home to a church to a work group within a company. Some of the challenges that make
behaviors challenging in today's workplace are high performance, ethical behavior, productivity improvement, technology utilization, quality, diversity,
work–life balance, and the global economy, (Schermerhorn, 2003, P. 1).
Starting with Garrett through the many merges and acquisitions to Honeywell, we have gone from the good ol boy behavior to a global corporation that
for the most part ... Show more content on Helpwriting.net ...
Today's workforce is forever changing and more importance is put on the managing of a diverse work group. Thinking of it as each person in a spur
on a gear and each person is different by the above definition. The gears most align and blend to make the organization move forward, (Schermerhorn,
2003, P. 1).
Within my department we are not as diverse as other areas but we do have individuals of different age, sex and race. We were a male oriented
department until recently and we have had to make adjustments to our behaviors with the addition of a female employee. She was very quickly
accepted into our department very quickly. Even though we have people of different races and backgrounds we have never had an ethnicity issue.
What may be a problem with our building is the age average age of employees. When I started with Honeywell in 1990 our average age was 32, now it
is 49 years old. What has caused this is the many slow downs in the aerospace industry and each time there is a reduction it is the less senior people
leaving. We are developing an age problem of older people ready to retire and losing the skills they take with them.
Communication is the transfer of information in either a written or verbal form or by pictures. Managers spend a lot of time receiving different kinds
of communication and analyzing the information and then passing forward the necessary information to others. This can be done either informally or
in a formal setting.

Altruism And Conscientiousness
more time on productive tasks. Altruism is a behavior in which an individual is doing something for another person without expecting something in
return in accordance to this it is also a voluntary behavior of the employees that goes beyond their job requirement. This variable is related to the
researchers' study for they wanted to know the voluntary act of kindness and willingness of the employees in Hotel Jen Manila.
The second variable in organizational citizenship behavior is conscientiousness. According to Daly, Owya–Hosseini and Alloughani (2014)
conscientiousness is a behavior that can easily be recognized by managers as employees are predisposed to be supportive, committed and fair and their
act is one of the organizational advantages as it contributes to employee's engagement in ... Show more content on Helpwriting.net ...
Begum, Zehou and Sarker (2014) also supported what Daly, Owya–Hosseini and Alloughani has stated that conscientiousness is a behavior that
indicates employees' acceptance and adherence to the organizational rules and regulations by following the procedures required in the achievement of
organizational goals even when employees are not under the supervision of an agent. While Bakhshi, Sharma and Kumar (2011) stated that
conscientiousness is a helping behavior that aims to the organization as a whole. When employees go above and beyond the job requirements they
perform extra role behaviors which mean that they are conscious of their involvement and task related engagement (Raghoebarsing, 2011). Biswas
(2011) also stated that employees in a supportive cultural organization are more conscious and satisfied of their personal improvement in the
organization as a whole and tend to have lower

Relationship Between Job Performance and Job Satisfaction
"Oh, give us the man who sings at his work." – Thomas Carlyle
In this essay, job performance has been defined and the main categories of job performance have been laid out to show the exact difference between
task, contextual and counterproductive performance. Also, the association between job performance and satisfaction has been reviewed thoroughly to
prove what matters most in order for an organization's employees to perform at soaring levels.
Job performance is formally defined as the value of the set of employee behaviors that contribute, either positively or negatively, to organizational goal
accomplishment (Colquitt, Wesson and LePine, 2009, p. 37). Job performance comprises of actions which are under the employees' control,... Show
more content on Helpwriting.net ...
Those employees that are higher in conscientiousness will be more likely to be driven to show OCB as a possible means of satisfying their personal
need for success and accomplishment. Scholars suggested that OCB could be driven by the desire to have an increase in job satisfying experiences
and not just the desire to help others or reciprocate favorable treatment. LMX quality enhances job satisfaction, which further increases OCB. An
average corrected correlation of .36 was found between job satisfaction and OCB. This is proved by pointing out the correlation between trait
conscientiousness and job satisfaction (.21). Scholars and practitioners have regarded OCB as a valuable form of behavior since OCB's use by the
employees can be used for attaining greater LMX quality and satisfying job experiences and not just for signifying the response from the satisfaction
stemming from a better valued LMX relationship (Lapierre and Hackett, 2007, p. 550).
Counterproductive behavior is defined as employee behaviors that intentionally hinder organizational goal accomplishment (Colquitt et al. 2009, p. 46).
The definition uses the word 'intentionally', meaning that the employees who enact such behavior have every intention of doing so, and they are not
ignorant. Research shows that counterproductive behaviors in a restaurant eat up to 2–3 percent of the revenues in a year, but the nature of these
counterproductive behaviors is more

Organizational Behavior Terminology And Concepts Essay
Organizational Behavior Terminology and Concepts There are many important factors that are involved and contribute to organizations' survival and
success. Organizational behavior, culture, diversity, communication, business ethics and change management are some of the key concepts which are
essential as I list and explain below with some examples from past experiences.
Organizational Behavior Studying the psychological and sociological behaviors of single and groups of individuals in organizations is a continuous
learning process that is constantly changing due to internal and external influences with relationships, ethics, culture and beliefs. Organizations depend
on workers to function and survive and the workers need to be happy ... Show more content on Helpwriting.net ...
Diversity Diversity in organizations means the various differences in ethnicity, gender, age, beliefs, religion and cultural influences. It is extremely
important for organizations to have diversity and display it in today's society. This was an important belief with my organization that the managers
were in charge of planning fun and diverse events almost every month to get everyone involved with the celebrations. Some examples of events
involved working mothers meetings and groups, African–American, Asian and Hispanic appreciation picnics as well as having charitable programs to
help good causes. A well diverse organization will go far in this well diverse world and is keeping up with an ever–changing environment.
Communication
Communication in organizations is the verbal and written interactions between all levels of employees, management and owners within one region as
well as globally where all regions cross communicate with one another. More and more organizations are offering communication skill training classes,
as well as the organization I worked for. Without communication there can be no success, only isolation. With all the technology available today
involving communication, there is no excuse for lacking information, only miscommunication. Communication is necessary

Leadership and Organizational Behavior
Leadership and Organizational Behavior Course Project
Ronette C Rudder–Carter – 10415 SW 85th CT, Ocala, FL 34481 Rbb589@hotmail.com / (347) 564–0074
GM591 ON Leadership and Organizational Behavior
Professor Robert Salitore 4/17/11
DaCosta Mannings Inc, is one of a retail environment and I am the customer service manager for the entire operation which has five locations
throughout the island.
I have chosen this organization because when I was hired, they did not have a formal plan in place to enhance and effectively run a customer service
department. Throughout the years they have had tremendous issues with the customer service at the various locations and it had resulted in downward
sales ... Show more content on Helpwriting.net ...
Additionally, a crisis not only brings a great deal of attention, it also generates a great deal of emotional involvement on the part of those associated
with the organization, particularly if the crisis threatens the organization's survival. This increases the potential for either reinforcing the existing
culture, or leading to a change in the culture. Such a crisis can provide an opportunity for a leader to influence the organization's culture in either a
positive or a negative way.
How can the communication aspect between employer and employee be improved?
Communication is what the employees need from their employers. Employees look for organizations where communication and process are transparent.
[1]The model below shows the flow of communication in a systematic format.
[pic]
As defined by the above representational model, there are 3 categories of employees:
A: Who will leave their current employer in 3 years of their employment?
B: Who have a probability of leaving their current employer in next 3 years?
C: Who will stay with their current employer in the next 3 years?

Category A: These are the employees who lack communication with their employers.
Category C: These are the employees who have proper, well–structured communication with their employers.
Communication is also the way to win the employees trust in the organization. Employees trust the employers who are friendly and open to them. This

Performance Appraisal Of Coca Cola
INTRODUCTION
PERFORMANCE APPRAISAL
Performance appraisal is essential to understand and improve the employee's performance through HRD. It is viewed that performance appraisal was
useful to decide upon employee's promotion, transfer etc. But recent developments in HRD indicate that performance appraisal is basis for employee
development. A performance appraisal is a systematic and periodic process that assesses an individual employee's job performance and productivity in
relation to certain pre–established criteria and organizational objectives. Other aspects of individual employees are considered as well, such as
organizational citizenship behavior, accomplishments, potential for future improvement, strengths and weaknesses, etc Performance ... Show more
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п‚§To provide information and counsel the employees.
п‚§To create and maintain satisfactory level of performance.
We can briefly say that performance appraisal system are a necessities to assess the performance of the employees.
LIMITATIONS OF THE STUDY:
The study is restricted to maula–ali plant of Hindustan Coca–cola beverages private limited.
Employees surveyed are restricted to 100.
CONCLUSION
Performance appraisal method creates suitable environment in the organization.
Training and development helps to improve the performance of the employee.
The assessment period is between 1st January to 31st December every year.
The current appraisal system followed in the organization is almost but not completely effective as all the employees are not satisfied with the appraisal

Workplace Intervention On Work Family Conflict
INTRODUCTION The increasing need for efficiency in a globalized economy has been challenging for workers in general. Demanding supervisors,
tough tasks and some organizational rules are often seen as stressors by workers from different fields. Ethic organizations sought to improve the work
quality which leads to performance in many ways. Lawson et al. (2016), studied the impact of workplace intervention on work–family conflict. These
authors found a positive effect of workplace intervention on improving affective reactivity behavior to daily stressors. LePine, M. A., et al. (2015),
suggests that charismatic leader behaviors considered challenge stressors as more challenging, and showed a tendency to react to it with superior
performance. On the other hand, leader's charismatic trait did not impact the way hindrance stressors were appraised. Stressors have been strongly
associated with bullying at the workplace (Reknes, Einarsen, Knardahl, & Lau, 2014). Although recent academic work has focused on negative
stressors' outcomes (Van Den Brande, Baillien, De Witte, Vander Elst, & Godderis, 2016), there is evidence that both adverse and constructive aspects
of stressors must be addressed (e.g., Boswell, Olson– Buchanan, & LePine, 2004; Cavanaugh, Boswell, Roehling, & Boudreau, 2000; LePine,
Podsakoff, & LePine, 2005). This work aims to clarify the extent to which challenge and hindrance stressors affect performance and job satisfaction. I
expect to find that Organizational

The Development Of Organizational Citizenship Behaviour
Katz (1964) proposed that for an organization to operate successfully, employees must be willing to do more than the minimal performance and
specific technical aspects of their job (Rioux & Penner, 2001). Out of this comes the development of Organizational Citizenship Behaviour (OCB).
OCB represents "individual behaviour that is discretionary, not directly or explicitly recognised by the formal reward system, and in the aggregate
promotes the efficient and effective functioning of the organization" (Organ 1988, p. 4). The study of OCB has become increasingly important as the
prevalence, importance, and costs of counterproductive, or deviant, behaviour in the workplace have been increasingly recognised (Lee & Allen,
2002). Theoretically, OCBs are of interest because they cannot be explained by the same mechanisms as those motivations that encourage people to
perform within formal role requirements (Smith, Organ & Near, 1983). OCB's are not easy enforced by the possibility of punishment, as they are
discretionary behaviours that are beyond in–role requirements (Smith et al. 1983). The recognition of the costs of deviant workplace behaviour, and the
intrigue behind determining what motivates OCB warrant the ever–increasing studies in this field. Research has shown there are multiple determinants
of OCB, not all of which will be discussed here. This paper attempts to synthesize the research on OCB only in relation to the predictor of job
satisfaction, looking at whether job

Employee Motivation and Effective Job Performance Essay
"It seems that the ethos of "shared sacrifice" evoked by this past generation has gone by the wayside. In place of the Greatest Generation, we are now in
the midst of what might be termed the "greediest generation," whose hallmark include an insatiable appetite for the trappings of status and wealth"
(Monheit, 2010, p.272). Studies show how effective upbringing can influence the independence of an individual and the roles these characteristics play
throughout adulthood (Lekes, Gingras, Phillippe, Koestner & Fang, 2009). In addition to providing structure, consistent rewards and punishments must
exist to reinforce that behavior. These traits learned throughout adolescence are detrimental for managers in determining employee motivation ... Show
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"Adolescence is a critical developmental period because the life goals and behaviors that individuals adopt have long term consequences for their
well–being" (Lekes, 2009, p.858) and heavily influence their ideology and interdependence. Requiring youth to adhere and behave within boundaries
set by parents, sets precedence for adult behavior. The major factor in creating responsibility and structure is setting clear and concise rules, guidelines
and expectations followed with constructive feedback (positive or negative) that "enhances perceptions of competence and control as opposed to
feelings of helplessness" (Farkas et al., 2010, p.269)
Administering positive (or negative feedback) must follow many guidelines to ensure effectiveness. Firstly, administering rewards (or punishments)
must be contingent upon a behavior and reinforced at the time of transmittal to ensure the individual understands the purpose of the reward in hopes for
repeated behavior. The act of administering rewards also has a large effect on the receiver as studies have shown how the facial expressions displayed
during a presentation can override the reward [or punishment] being administered (Korkonda and Hunt, 1989, p.320). Ensuring the reward is suitably
for the behavior is important for reinforcement of that behavior. For example, reallocating work from a bad performer to a good performer

I Am Working On As A Healthcare Administrator Essay
Introduction This paper is that you are about to read is about the profession that I am working on as a Healthcare administrator. I have always
wanted to work on the other side of healthcare helping people, so hopefully this will help me gain the skills that I will need to step into my new
career field. Language and Behaviors "If a healthcare professional are able to send and receive data in understandable and usable manner, both the
sender and the receiver must have common clinical terminologies for describing, classifying, and coding medical terms and concepts. Use of
standardized clinical terminologies facilitates electronic data collection at the point of care; retrieval of relevant data, information, and knowledge; and
reuse of data of multiple purposes (e.g., disease surveillance, clinical decision support, patient reporting). "No single terminology has the depth and
breadth to represent the broad spectrum of medical knowledge, thus a core group of well–integrated, non–redundant clinical terminologies will be
needed to serve as the patient safety systems." [Patient Safety: Achieving a New Standard for Care P14–15(OC)] (Open Clinic, 2011). Behaviors– As
an administrator, you must use good judgment. Adapt your behavior to each situation, but expect that conflicts will arise between different
expectations in the code of ethics. These gray areas that require you to make a judgment call. Other expectations for administrative behavior are clear.
You shouldn't

Ase Study 2
DrainFlow
Leading and Managing Organizations
Contents: 1. Introduction 2. Addressing the six questions 3. Conclusion
Questions:
1. Although it is clear employees are not especially satisfied with their work, do you think this is a reason for concern? Does research suggest
satisfied workers are actually better at their jobs? Are any other behavioral outcomes associated with job satisfaction? 2. Using job characteristic
theory, explain why the present system of job design may be contributing to employee's dissatisfaction. Describe more way you could help employees
feel more satisfied with their work by redesigning their jobs. 3. Lee has a somewhat vague idea about how reward the cash reward system. Describe ...
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Furthermore, some appointments have been rescheduled because an assistant plumber was sent to handle a job that calls for a licensed plumber. All of
these situations are the cause of the customer looking into getting future services from our competitors. Lee Reynaldo, a regional manager, has sent
out surveys to customer and has been trying to analyze the problems. Lee believes the employees are not motivated enough and that the specialization
strategy could be contributing to problems. Lee wants to use cash rewards to entice employees to strive for good customer service. If the cash reward
does not work, then there will need to be some changes to help DrainFlow get back on its feet in the markets.
ANSWERS
Question 1 Employees at DrainFlow are not motivated and are lacking in customer service. DrainFlow needs to create a more energetic work
environment in order to help motivate employees to help customers. Employees that are satisfied with their jobs tend to be more motivated to achieve
organizational goals. Since the Employees at DrainFlow are not happy at this time it should raise a concern to the board. Research suggests that
organizations with more satisfied workers tend to be more effective than organizations with fewer satisfied workers (Robbins, 2013). Lee has currently
sent out surveys to customer, and they are coming back negative. The results are 40% of customers were not pleased with the services, and 30% of
customers will use a competitor the

Organizational Behavior and Terminology Paper
Organizational Behavior Terminology and Concepts Paper
June 17, 2005
One major corporation that is affected by organizational behavior is the west coast based 24 Hour Fitness, Inc. The company operates and owns more
than 300 fitness centers that offer aerobic, cardiovascular, and weight lifting activities to the company's more than 2.7 million members. Some locations
offer even more amenities than those listed. The fitness centers are located in 16 states as well as Europe and Asia (www.hoovers.com).
In regards to organizational behavior, or the study and application of knowledge about how people, individuals, and groups act in organizations
(www.nwlink.com), 24 Hour Fitness meets its ... Show more content on Helpwriting.net ...
Necessary training, seminars, and uniforms are also provided to the employees at low or no cost to them. Twenty Four Hour Fitness also practices a
"chain of command" type leadership structure. All upper management is in some way directly involved with the clubs that fall under their supervision.
Organizational culture, which is defined as the comprised values, beliefs, and customs of an organization (www.wikipedia.org) , consists of those
whose mission it is to make 24 Hour Fitness the epitome of physical fitness clubs. The goal of the organization's staff is to provide each patron with
outstanding one–to–one customer service at all times and to make their visit to the club as enjoyable as possible.
Diversity is defined as the presence of a wide range of variation in qualities and attributes such as gender, race, ethnicity, age, able–bodiness, and sexual
orientation (www.wikipedia.org). Since 24 Hour Fitness is an equal opportunity employer (EOE), diversity is present and welcome within the
company. There are men and women employed who come from different walks of life and have different experiences to offer the company. No one is
discriminated upon that is employed by or serviced by 24 Hour Fitness. From my experience as an employee, the company actively takes interest in
and welcomes the thoughts and opinions of its diverse employees.
Communication or the process of exchanging information between employees and management is

Essay on Annotated Bibliography Employee Engagement
Table of content
1.Introduction2
2.Annotated Bibliography2
3.Analysis9
4.Recommendations for practice12
5.Conclusion12
References13
1.Introduction
Employee engagement (EE) is an essential part of organizational life and of paramount interest to human resource management (HRM) professionals in
the banking industry due to its influence on the organizational outcomes.
This paper therefore examines the topic with the aim of defining EE and identifying the use of, value and benefits of EE to be obtained from industry
surveys. This paper begins with the annotated bibliographies of 12 journal articles, followed by an analysis of the relationship between these key
findings. The researcher ... Show more content on Helpwriting.net ...
The main limitation of this article is that the study does not include foreign banks, thus the authors indicate that further research needs to incorporate
banks of foreign origin including more variables under the theoretical framework as well as multiple measurement methods enhancing the justifiability
of the theoretical model like focus group interviews, nominal group technique, etc. This article will not form the basis of my research; however it will
be useful supplementary information for my research on EE within the banking industry.
Wefald, A. J. & Downey, R. G. (2009). Job engagement in organizations: fad, fashion, or folderol? Journal of Organizational Behavior, 30, 141
–145.
In this A*–rated article Wefald and Downey review recent literature on EE answering the question if job engagement in organizations is a fad, fashion,
or folderol. Their research focuses on the differences between the academic and organizational view of engagement, identifying that the organizational
view focuses on macro issues versus researchers focus on the micro view which might influence measurement and other methods.The article is useful
for my research topic as Wefald and Downey explore how organizations are using engagement. The main limitation of this article is that the literature
review could have been further analysed in order to explain how EE could be influenced by HR practices. The authors

Positive Traits Of The Filipino
Filipino Traits
By: Sir John V. Dela Cruz, 2nd Tri–semester, MBA, Section 3
Keywords: Traits, Hospitability, Bayanihan, Faithfulness, Politeness, Thriftiness, Family–Oriented, Crab mentality, MaГ±ana habit, Tardiness, Ningas
Kugon, Bahala na, Gossiping
Traits is a distinguishing quality or characteristics, typically one belonging to a person. It is a person's behavior that is assumed to serve as an
explanation of his/her enduring personal characteristics.
Filipinos have positive traits that mark us one of the most commendable people on earth. The following good habits make the Filipinos great people
and the Philippines an abundant country. Hospitability is one of the popular traits of Filipinos. We are usually friendly and welcoming to our guests.
This Filipino trait makes the Philippines one of the most favorite destinations by tourists who wants to enjoy the beauty of our nature and the
friendliness of our people. All peoples the world over are welcoming in their own little way, but our hospitality... Show more content on
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Filipinos are courteous people. Young Filipinos will always have the term "po" and "opo" to give respect to someone that is older or who is in a
higher position than them. We also make "mano po" or having their hand on your forehead gesture as a sign of respect to our elders. Moreover,
Filipinos always address their customers with "Ma'am" or "Sir" to show decency on serving them. A simple gesture of letting an old one take your
seat in a public transport is simple trait of a Filipino. Thriftiness is one of the trait of a Filipino. There may be Filipinos who are living beyond their
means. But on the brighter side, there are also many Filipinos who are economical. We shop sensibly to save our money for important uses in the
future. We are fond going to "tiangges" and "sales" and looking for buy 1 take 1 goods. We are conscious on the price tags, discounts and quality of
the products we buy to get the most out of our

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