Mobile Marketing
       The Enterprise Center at Salem State

           Presented by Mark J. Reeves
CLEARBOLD Online Marketing & Website Development
2009: 300 million apps downloaded
2009: 300 million apps downloaded

2010: FIVE BILLION apps downloaded
2009: 200,000 Foursquare users
2009: 200,000 Foursquare users

2010: FIVE MILLION Foursquare users
2010:
2010:
347% growth in Twitter Mobile usage
2010:
347% growth in Twitter Mobile usage
 200 MILLION Mobile Facebook users
2010:
 347% growth in Twitter Mobile usage
  200 MILLION Mobile Facebook users
100 MILLION YouTube videos played on
          mobile, every day
2010:
 347% growth in Twitter Mobile usage
  200 MILLION Mobile Facebook users
100 MILLION YouTube videos played on
          mobile, every day
     iPhone #1 camera on Flickr
Angry Birds
Angry Birds

Purchased by 12 MILLION
Angry Birds

Purchased by 12 MILLION
Free version: 30 MILLION
Angry Birds

Purchased by 12 MILLION
Free version: 30 MILLION
Ad Revenue: $1M/Month
iPhone              Android
  Blackberry          Windows
  Other                                 7%
                                  10%          27%




                                27%

                                             29%




Nov 2010 - Jan 2011
Smartphones   PCs

 101,000,000




          0
                        Sales



Q4 2010
Ubiquitous Computing:
Real-time, always-on, 24/7
How do you adapt?
Duct Tape Marketing Blog:
"The Web and digital interactivity now represents the
center of the marketing universe...Today's marketer
must view their marketing strategies and tactics with an
eye on growing the online center and radiating beyond
with spokes that facilitate most of the offline
transactional functions that drive sales and service."
Duct Tape Marketing Blog:
"The Web and digital interactivity now represents the
center of the marketing universe...Today's marketer
must view their marketing strategies and tactics with an
eye on growing the online center and radiating beyond
with spokes that facilitate most of the offline
transactional functions that drive sales and service."

"...While lead generation used to consist of broadcasting
messages it must now rely heavily on being found in the
right place at the right time."
Online = Mobile

Right Place, Right Time =
    Mobile Marketing
3 ways to Mobile-ize your site
1. Build an app
2. Build a mobile website
3. Use Responsive Web Design
What’s an app?
Can you justify an app?
Can you justify an app?
1. Multiple devices = multiple versions
2. App store approval
3. Expectations
3 ways to Mobile-ize your site
1. Build an app
3 ways to Mobile-ize your site
1. Build an app
2. Build a mobile website
Typical Website

                                   Web Page Title
                  http://domain.com                 Google




CMS
Mobile Website




CMS
Mobile Website:

      Optimize and
GET OUT OF THE USER’S WAY
MINI USA
MINI USA
MINI USA
MINI USA
MINI USA
MINI USA
MINI USA
MINI USA
Mobile Website:

What about Small Biz?
Realtors
Realtors   •   Coldwell Banker, Keller Williams
Realtors   •   Coldwell Banker, Keller Williams
           •   ZipRealty
           •   Zillow
           •   Redfin
Realtors   •   Coldwell Banker, Keller Williams
           •   ZipRealty
           •   Zillow
           •   Redfin
           •   REALTOR.com
           •   Boston.com
Realtors
Realtors
Realtors   •   Tiny URL, http://rl.ty
Realtors   •   Tiny URL, http://rl.ty
           •   http://rl.ty/123 goes directly to
               listing
Realtors   •   Tiny URL, http://rl.ty
           •   http://rl.ty/123 goes directly to
               listing
           •   Prompts user to save property
               by entering their email, sends
               them a confirmation
Realtors   •   Tiny URL, http://rl.ty
           •   http://rl.ty/123 goes directly to
               listing
           •   Prompts user to save property
               by entering their email, sends
               them a confirmation
           •   User is now “stuck” on you
3 ways to Mobile-ize your site
3 ways to Mobile-ize your site
1. Build an app
3 ways to Mobile-ize your site
1. Build an app
2. Build a mobile website
3 ways to Mobile-ize your site
1. Build an app
2. Build a mobile website
3. Use Responsive Web Design
Typical Website

                                   Web Page Title
                  http://domain.com                 Google




CMS
Mobile Website




CMS
Responsive Design Website




CMS
Responsive Website Design

restaurantwebsitesthatwork.com
Mobile      •   Put strategy & content before
                design
First       •   Focus on business goals & plan
Manifesto       better
            •   Build a context-aware, flexible,
                extensible web platform
            •   Reach more users
What
else?
Location
Location
Location
How do we put our business on the
             map?
Google Places
Duct Tape Marketing Blog:
"The local retailer must get their products and services
featured in the new buying pattern and that clearly
means being found online and on the mobile device."
Groupon
Foursquare   •   Check in at locations
             •   Earn points & badges
             •   Follow your friends’ activity and
                 vice versa, within Foursquare
             •   Share your activity & check-ins
                 on social networks
Foursquare   •   Get exposure when people check
                 into your location
             •   Claim your venue and offer
                 specials
             •   Reward Regulars, Frequency
                 intervals, Best customers, New
                 customers
Foursquare
Yelp
Yelp
Twitter
Twitter
Twitter
Twitter
Marketing is now in our customers’
              hands.
Mobile Marketing

Mobile Marketing