EBay's mission to enable global commerce through online marketplace

Business Mission Statement Of Ebay
Shelli Dial
BA301– 002
Homework Assignment 2
EBay Inc
("Connecting buyers to the world's inventory")
Internal performance "EBay Inc. enables commerce by delivering flexible and scalable solutions that foster merchant growth." The business mission
statement of eBay is a visualization of global, social, and entrepreneurial trading that is making achievable by eBay 's Internet commerce systems and
services. The mission statement of the eBay company plainly describes the visualization of what eBay has and will maintain to produce for buyers and
sellers associated in the virtual world:
EBay Inc states"At eBay, our mission is to provide a global online marketplace where practically anyone can trade practically anything, enabling
economic opportunity around the world" (eBay Inc..) To clarify is to describe the "how" of eBay 's business; eBay has formed "Who We Are"
testaments, which are in actuality brand identity statements, although eBay possibly will not be formally branded that by eBay 's leaders.
EBay states "Who We Are": "Global Commerce Leadership EBay presents a robust proposal where merchants of all sizes can participate and
succeed. EBay mission is to become mobile, EBay will open up new traditions for consumers to shop and pay for any connected piece of equipment.
This mission will have Consumer Experience how eBay gives power to consumers to "buy and sell anything, anytime, anywhere"(EBay Inc).
Historical Stock
Year Ended December 31, 2013HighLow
First
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Swot Analysis of Ebay
Date : May 9, 2013
Strategic Management
SWOT analysis of eBay
Company : eBay Inc.
Introduction
eBay is an international online marketplace with a global customer base of 233 million. It is a multibillion business operating in 37 countries. There
are millions of items listed on eBay, including antiques, toys, books, computers, sports and electronics, amongst many others.
In this assignment, I will perform a SWOT analysis of the company, then I will outline the strategies pursued by eBay.
Company background (sources : ebay – wikipedia)
|Name |eBay Inc. |
|Industries served ... Show more content on Helpwriting.net ...
No matter how many precautions eBay takes computer hackers and thieves will find new ways to trick honest shoppers.
2. Increasing numbers of online trading sites and competitors : eBay already has many competitors including Amazon.com, Online shopping is
becoming more and more common. Stores such as Target and JC Penny have developed sites where people can shop from home. This poses a large
threat to eBay. It is now not only competing with other online auction sites but also online retailers.
Analysis of eBay's Strategies and business model
1. Business Level Strategy
Broad differentiation eBay competes in the online auction industry using a broad differentiation strategy. eBay may not be the most inexpensive online
auction site, they have the largest variety of products offered. They also appeal to a larger group of consumers that include individual sellers, small
entrepreneurs, and corporations all over the world. eBay achieves broad differentiation through their strong eBay community, a global reach not

matched by any competitor, and a category span of 27,000.
The main ways that eBay differentiates themselves is through:
a) Variety of products offered eBay boasts a category variety not matched by any competitor with over 27,000.
b) The eBay Community eBay wants their customers to feel like they are a part

Advanced Information And Communication Technology At Ebay
Table of Contents
Executive Summary2
Enterprise Description2
Advanced Information and communication technology at EBay2
Issues3
Conclusion4
References4
Executive Summary
With the development of latest IT technologies, it started heavily focusing on information & communication technology (ICT). Among other
technologies it focused especially on Big Data. This had a major role in making this company what it is today. They also used big data to improve its
relationship with its customers and to give them more relevant search results which was far superior then its peers. They focused on collecting its
consumer surfing habits to evolve a very predictive and relevant user experience. Finally, it can be said that ebay.com owe its success ... Show more
content on Helpwriting.net ...
In coming years, they plan to increasingly use more of ICT (Information and communication technology) to improve their efficiency which would help
them with taking big strategic decisions. This would help them grow from general retailing site to establish itself as the largest online mall in the world.
Advanced Information and communication technology at EBay
Almost all internet based businesses today are designed and developed with the use of distributed object technology which requires security, high
availability, high performance and scalability. It is also required to be able to handle very large amount of requests forwarded by its internet
community. It must also be capable of responding to all of these requests adequately and in very timely fashion. It's not possible for any customer to
be able to go through lacs of products available on its site (WeForum, 2015). The main requirement for it grow, was that they be able to make sense
and figure out the huge amount of data generated for its sellers so that they can position all their products in such a way that right kind of product is
displayed to the right customer. What ebay.com needed was a product or service which could be able to handle thousands of petabytes data generated
by customer's activity on the site. And, this product or service should be

Ebay Is An American Transnational Corporation
EBay is an American transnational corporation that utilizes an online interface to transmit its business globally. To become a transnational corporation
your business must facilitate its operations in more than one country. EBay hosts an online marketplace where consumers and merchants can trade new
and used goods for discounted prices. EBay has made it easier to shop from other countries through the process of deterritorialization. The website is
also a good example of globalizing culture; which will be discussed later in the paper. EBay has not only transformed the online marketplace, but has
been especially successful doing so. In an interview conducted with Entrepreneur.com, a former Fortune 500 company IT consultant stated that, "EBay
became a $10 billion company selling something used cheaper than new," (Girard, 2011.) This emphasizes how successful this business has become
and what the future may hold for EBay as well as companies alike.
EBay hosts an online marketplace where consumers and merchants can come together to trade goods in a variety of ways. One way this can occur is
through Auction–type listings. This process consist of listing an item that is available for others to bid on for a specified amount of time; the person
to bid the highest wins at the end of the allotted time. There is also a "buy–it–now" option where an individual can immediately purchase the desired
item directly from the seller. There is an array of categories you can shop from and consist

Taobao vs. Ebay China
CASE: IB–88 DATE: 01/04/10
TAOBAO VS. EBAY CHINA
Ten to 15 years from now, I think China can be eBay 's largest market on a global basis.... We think China has tremendous long
–term potential and we
want to do everything we can to maintain 1 our No. 1 position. – Meg Whitman, eBay CEO, 2004
By 2008, Jack Ma, CEO of Alibaba.com Inc., was in a position to consider how to fortify Taobao's dominant position in China's online
consumer–to–consumer (C2C) market. Ma and his company had come a long way since May 2003, when they first launched the Taobao website. Back
then, eBay China dominated the fledgling market, holding over 70 percent share. It had entered China with its acquisition of the start–up EachNet, and
was actively building upon ... Show more content on Helpwriting.net ...
Debit cards were common in China, with about 300 million cards issued by mid–2001. However, each city had a separate payment gateway to process
these cards, so a card from one city often could not be used at the issuing bank's system in another city. 4 This lack of integration made it very
difficult for auction sites to handle debit card payments online. The credit card option was even worse. Because China's credit system was not
developed, Chinese banks were cautious about issuing cards and the application process was complicated. By 2001, there were only about 25
million credit cards issued in China, accounting for less than 1 percent of consumer spending (compared to about 25 percent in the U.S.), and credit
cards were accepted at only about 3 percent of China's shops. As the need for better credit card services intensified in the early 2000s, various
institutions responded. In 2001, Bank of China and China Construction Bank started accepting credit card applications online. At the same time, a
large number of credit verification companies emerged to help banks work around the lack of a personal credit scoring system in China. These
companies checked the backgrounds of applicants through various channels, including meeting the applicants in person. In February 2002, the People's
Bank of China, China's central bank, announced a project to enable the four largest banks to process cards across cities and banks. In the wake of these
changes, China's

Ebay Strategy Report
| 2010|
December 15, 2010
December 15, 2010
Table of content
1.Executive summary2
2.Strategic review3 a)A strategic analysis of the organisation3 i.Environmental analysis3 ii.Resources and competence analysis4 iii.Culture, stakeholder
analysis and ethical issues5 b)Recommendation for future development7 i.TOWS matrix7 ii.The best option – global expansion11
3.References12
Appendix 1:PESTEL analysis13
Appendix 2: Porter's five forces model15
1. Executive summary
The following analysis has focused on strategic analysis, including environmental, resources and culture analysis and generates strategic choices based
on these analyses. First, the report starts with PESTEL analysis to ... Show more content on Helpwriting.net ...
Source: Grantham (1997)
ii. Resources and competence analysis
It suggests that being on the strong financial position can be the key factor of success. eBay's financial performance resulted a 2 percentage increase
from the prior year. The executive team has been built in order to provide more well–organised ways of operating. It helps to reduce the cumulative
costs. As a result, eBay generated strong operating cash flow and ended with cash equivalents and non–equity investments (eBay annual report, 2009).
eBay has acquired several patents on their implemented technology to protect them against competitor infringement. eBay settled a suit with the tech
firm MercExchange to control three dispute patents, including the Buy it Now service (Schwanhausser, 2008). Recently eBay has gained a patent,
Computer–implement method and system for conducting auction on the internet (Patent.com, 2010). Another important resources of eBay is
reputation. eBay has become one of the most popular online retail due to reliability and reputation (eBay annual report, 2009).

Paypal became one of the popular payments systems and it supports 24 currencies in 190 markets (eBay annual report, 2009). It will helps eBay users
to make it easier to send and receive payments across borders.
iii. Culture, stakeholder analysis and ethical issues eBay culture eBay describe their business model as a little unusual. eBay

The Swot Analysis Of Ebay Inc
Introduction:
EBay Inc is a worldwide online retailer and auction industry that operate a web–based marketplace for all individuals to buy or sell anything online. In
order to understand the business environment of eBay, we will first need to understand eBay's internal and external environment. In order to do so, we
have to analyze the SWOT analysis of eBay. EBay consists of many strengths that have made it one of the top online marketplace. In contrast, eBay
also have many weaknesses that they are unable to overcome and could have a huge influence on the company's reputation. There are also various
threats and opportunities from external environment that have also have a positive or negative impact on the company.
The first section of this paper will be promptly focused on the historical background of eBay. The second section of this paper will be discussing
about the SWOT analysis of eBay. In the second section, we will first be discussing about the strengths of eBay Inc following by the weaknesses of the
company. Then, we will be learning about the opportunities and threats that eBay faced.
Research Background
Pierre Omidyar, the founder of eBay, developed a web–based marketplace called Auctionweb (now known as eBay) on September 3, 1995 to serve as
the first website to offer live auctions online. EBay is a powerful Internet platform that connects people from around the world. Pierre Omidyar is the
current Chairman of eBay today. He is also known as the first person to

Case Study on Ebay
Question Paper Integrated Case Studies – I (MB3J1): January 2009
Case Studyв€
— (100 Marks)
This section consists of questions with serial number 1 – 5. Answer all questions. Marks are indicated against each question.
Read the case carefully and answer the following questions: 1.Till 2005, eBay EachNet was the leader in the Chinese e–commerce market, controlling
more than half of it. But eBay EachNet soon lost its market leadership position to Taobao.com (Taobao). In this context, analyze the reasons that can
be attributed to Taobao's edge over eBay. 2.a. To enable people to trade with each other, Pierre Omidyar created a marketplace in September 1995
which was later called eBay. By mid 1997, eBay received one million page hits per ... Show more content on Helpwriting.net ...
Alipay's core service is an escrow service which solves the concerns related to settlement risk between buyer and seller. In this system, after a buyer
commits himself/herself to an online transaction, his/her payment is held in an Alipay account until he receives the product ordered. After the product
is received the buyer notifies Alipay and the payment is then forwarded on to the seller. As of December 2006, Alipay had 33 million registered users.
(Source: "Alipay – 33 Million Registered Users," www.imnewswatch.com, February 5, 2007) PayPal was a leading online payment company
purchased by eBay in mid–2002. In June 2007, PayPal had 143 million user accounts across the world. Through PayPal, individuals and businesses
could send or receive money over the Internet. PayPal supported payments in US Dollars, Canadian Dollars, Australian Dollars, Euros, Pounds
Sterling, and Japanese Yen. Buyers could also pay for their online purchases on various e–commerce websites and auction sites like eBay using the
balance in their PayPal account. Though this mode of transaction was quick, there were also a number of complaints from disgruntled PayPal
users. Most of the complaints were related to the dispute resolution procedures of PayPal. In eBay China, transaction fees used to be charged as a
percentage of the value of completed sales. This ranged from RMB 10 for a sale worth RMB 500 to RMB 115 for one worth RMB 20,000 (Source:
"EBay China

Competitive Advantage: Case Of Ebay
LEVERAGING IT FOR A COMPETITIVE ADVANTAGE
– CASE OF EBAY
Edward T. Chen, University of Massachusetts Lowell, edward_chen@uml.edu ABSTRACT eBay is a highly visible company that has been immensely
successful in their implementation of a business strategy that incorporates their information strategy. It is a shining example of an Internet era company
that actually turns a profit, and managed to outlast the "dotcom crash". By remaining flexible and adaptable, the ever–changing eBay has developed a
technology platform that differentiates them from their rivals. This paper analyzes the information technology strategy and information systems policy
adopted by eBay to react to the business dynamics while maintaining the leading position in the ... Show more content on Helpwriting.net ...
While migration from a single server to a storage area network and some performance enhancements improved the situation, there was still much
room for improvement. Modifications over time (feature enhancements, emergency bug fixes, etc.) were making the application difficult to manage.
One particular program contained 3.3 million lines of code [8]. This made debugging and finding problem source code extremely difficult.
Engineers and architects were spending the majority of their time fixing problems and keeping the site alive with little or no time to proactively
develop architectural strategy. If eBay wanted to successfully expand to meet the needs of its growing customer base and new business models, it had
to incorporate a new architecture while simultaneously keeping the present architecture running smoothly. This would require a focused and
ambitious effort. EBAY TOOLS AND COMPONENTS eBay created a developer program for businesses and individuals, for modest user fees, to
incorporate "eBay" technology and functionality in to their personal or business applications using eBay components. And even though the
architecture adheres to the principles of J2EE, the technology is available to practically any platform. The eBay API, which is the primary
component, is a collection of database calls that will return results in a consistent XML based format. This allows for developers to easily incorporate
the eBay API

Ebay : An American Business Executive
Ebay is short for Echo Bay, which was the name for his consulting firm at the time is the Online Marketplace for the world. A company that deals
with sale and goods and they are passionate about their service that they provide. There are millions of buyers and seller that visit eBay every day,
Businesses and individuals.
Ebay a company that made its name for buyers to bid on items of interest and for users to browse through a search engine for a broad market of items
online world wide. Ebay–Inc., was founded by a 28–year–old software developer in September 1995 by Pierre Omidyar 's San Jose living room. On
eBay one can conduct worldwide person–to–person trading, or sales which could be in the a forms of a garage sales, flea markets, ... Show more content
on Helpwriting.net ...
Like don 't click any links in the message that seem suspicious, Monitor your account for suspicious activity, and also install and update online
protection software like antivirus software.
To avoid unpaid for items sign up for unpaid item assistant, used eBay checkout, or offer PayPal service which make it easy for customers. Used
Buy It Now price for immediate payment for auction buyers. Any fixed price item below $1000, a shipping cost is attach and let them know that
PayPal is the only payment option. Another step to protect sales is to use the buyer requirement and buyer management tool to block buyers who
have unpaid items or other violation on record. This feature is also affective for a specific buyer or buyers abroad in worldwide countries.
Ebay has offer a generous return policy for their customers. Shoppers are more likely to buy from a company when they know that they have the
option to return an item ebay adopted the strategies to increase sells. That is why eBay offering a generous return policy just makes sense for a good
business option. They want to make managing returned item as efficient as possible and they advise their sellers to be proactive about the way they list
your item–and always respond to buyer requests in a timely fashion. They also, provide a return widow of 30 days. Offer to pay for the shipping label
for return, waive restacking fees. A refund or exchange is permitted upon return if inventory is

Ebay Case Study
EBay and the Existence of Firms
As a global online auction market, eBay provides people a new way to do online shopping, not only by purchasing a product at a certain price, but also
by the unique auction format. Through auction procedure, sellers can earn more than the base price in their mind and buyers can bid the price up to
the most they can afford.
By setting up a convenient platform to gather sellers and buyers together, eBay reduces lots of searching costs as other websites expend. However, there
are still two major problems which can lead to transaction costs for an unregulated online auction market: Adverse selection and moral hazard. Adverse
selection occurs when information asymmetries appear before both sides ... Show more content on Helpwriting.net ...
Another feature of eBay is that although they do several advertisements, consumers acquire this website mainly through word of mouth. They have low
advertising expenses and high brand awareness mostly because consumers are satisп¬Ѓed with their experience on eBay and would like to share with
others. Because of the strong word–of–mouth effect, eBay has now expanded globally and grows rapidly among foreign

Differences Between Ebay And Amazon
Think of any situation, and there are likely pros and cons. The same is true when deciding whether to expand your sales to Amazon. The fact is,
neither eBay nor Amazon can claim to be the best across the board nowadays.
Many eBay sellers have wondered if it's really worth selling on Amazon. Some feel there are too many rules and it wouldn't be worth the effort. Some
have asked for a point by point comparison between the two sites. Here are a dozen points of comparison that may help sellers make a decision.
1. Fees
2. Format (Auction vs. Fixed–price)
3. Community
4. Stability
5. Feedback
6. Branding
7. Photos
8. Taxes
9. Average Sale Price
10. Payment Methods
11. Return Policy
12. Shipping
1. Fees
Most sellers agree that fees between ... Show more content on Helpwriting.net ...
If Amazon cannot collect the payment, you don't have a sale, and your item is still listed on their site. eBay's system is simply more work, more time,
and ultimately costs more to manage as a seller.
Advantage: Amazon

11. Return Policy
Some eBay sellers fear Amazon because of their obligatory return policy, called the A–z Guarantee. This guarantee allows the buyer to receive a full
refund if the item is "materially different" from that described, for up to 90 days. Amazon will usually side with the buyer. Sounds pretty tough.
The eBay seller is free to fight it out with buyers with a dispute resolution. This could ultimately result in negative feedback for the seller. They are not
required to offer a refund. If eBay forces sellers to use PayPal for payments though, your funds could be held or you may even receive a charge–back
against your account. It's basically the same difference, but the eBay / PayPal route is a lot messier and time consuming. If you have a buyer that is
determined to get a refund, they'll generally figure a way to get it.
Simply based on the time consuming mess the dispute resolution process is, I'm

Strengths And Weaknesses Of Ebay
Competitive superiority: whose resource is really better. eBay has improved substantially in terms of committing internal resources to improving
customer experience. Other sites such as yahoo or Amazon, might still have better services, but eBay has IIMK IIML
Conference on Global Competition & Competitiveness of Indian Corporate 546 the first mover advantage, and its has one resource in particular that
cannot be replaced: a large and loyal community. SWOT Analysis ofeBay is carried out to get onto the finer and intricate details that eBay has adopted
in such a shorter span of time to achieve profits in millions and is able to maintain a customer base that is again unbelievable. The strengths of eBay
could be identified ... Show more content on Helpwriting.net ...
Pierre Omidyar, a French entrepreneur, was just 28 when he sat down over a long holiday weekend to write the original computer code for what
eventually became an Internet megabrand. The brand has grown tremendously over the decade or so since its conception. The company exploits the
benefits of Customer Relationship Management (CRM). Buyers and sellers register with the company and data is collected by eBay on individuals.
This is the Business–to– Consumer (B2C) side of their business. However the strong customer relationships are founded on a Consumer–to–Consumer
(C2C) business model, where strong interrelationships occurs, for example where buyers and sellers leave feedback for each other, and whereby
awards are given to the most genuine of eBayers. The term 'eBay' has become a generic term for online auctions. Other companies with such a
strong position include Hoover for vacuum cleaners, and Google for search engines. Today it is common to hear that someone is 'ebaying' or is an
'eBayer,' or that someone is going 'to eBay.' Weaknesses of eBay were as below, The organizations work tremendously hard to overcome fraud.
However, the eBay model does

Ebay and Business Structures
1,083
Rebecca Payne
ECO2023 Pray
11–19–2012
eBay & Weird Al
Business Structures
There are a variety of different business structures that comprise the market in the world today. The most common ones found in the business world
today are sole proprietorships, partnerships, and corporations. From these you will also find monopolies and oligopolies. Economists assume there are
a number of different buyers and sellers in the market which leads to competition which allows prices to change in response to changes in supply and
demand.(1) In many industries you there are substitutes for products, so if one type of product becomes too expensive the consumer can choose an
alternative product that is cheaper, or one of better quality.... Show more content on Helpwriting.net ...
However, the goods and services sold on eBay can be considered perfectly competitive. There is a multitude of buyers, or producers, and consumers
have options with substitutes. Most of the products sold within their category are similar and for the quality of the product, they are typically within
the same price range of one another, and each individual seller chooses their price based on other similar goods sold on the site. Ebay, as a company
itself, fits more in the category of an oligopoly, which is actually pretty common in any market. Other alternative websites include Yahoo!, Amazon,
and Quibids, but there are only a small number of them, certainly not hundreds as in monopolistic competition. Also, eBay is interdependent on the few
other auction website companies, competing with the fees they charge, as well as quality of customer support, and buyer/seller reliability. Another
characteristic of eBay that coincides with it being considered an oligopoly is the fact that it has numerous entry barriers. It's such a large company
with many restrictions, and it would be hard for an up and coming substitute auction website to break into the market and compete with eBay or the
other top companies in the industry. (6) Weird Al Yankovic, through his humor, gives a pretty accurate description of how eBay works. Though
obviously made as a joke, it

Ebay
SWOT analysis of eBay
This is an eBay Inc. SWOT analysis for 2013. For more information on how to do SWOT analysis please refer to our article.
Company background Name| eBay Inc.| Industries served| Internet, Online retailing| Geographic areas served| Worldwide| Headquarters| U.S.| Current
CEO| John Donahoe| Revenue| US$ 14.07 billion (2012)| Profit| $ 3.229 billion (2011)| Employees| 27,770 (2012)| Main Competitors| Amazon.com,
Craigslist, Ubid, eBid Auctions, Google, Overstock.com| eBay is an international online marketplace with a global customer base of 233 million. It is
a multibillion business operating in 37 countries. There are millions of items listed on eBay across thousands of categories, ... Show more content on
Helpwriting.net ...
2. Become a retailer. eBay has an access to hugest online marketplace in the world and is well placed to take an advantage of that by becoming a
retailer. The company has its IT and CRM systems in place already and could easily stake out a market share from Amazon and other online retailers.
3. Increase services portfolio through acquisition. The company has successfully acquired many companies to extend its services offering and should
continue adding new services through mergers and acquisitions.
4. Open more online stores in other countries. To sustain current growth levels, eBay could open its online marketplaces in other large and growing
economies in Asia and Europe.
Threats
1. Online security. PayPal stores online shoppers' personal information, such as bank account details, which is a target for online thefts. The more
online customers PayPal has, the more attractive as a target for identity thefts it becomes.
2. Regional low cost online retailers. Regional low cost online retailers could outrival eBay on faster and cheaper shipping, more localized product
offering and better knowledge about home market.
3. Increasing competition from Amazon. Amazon's online presence has significantly increased and now Amazon's marketplace is just behind eBay's.
4. Exchange rates. eBay receives a part of its income from foreign

Principles of Marketing and Production Management (Ebay)
Management Development Institute of Singapore
Principles of Marketing & Production Management
Benjamin Walter
Diploma in Business Management
DBMD2 1284C
Mr. Toh Yew Soon
Monday 24th June 2013
Management Development Institute of Singapore Pte Ltd
MDIS Campus
501 Stirling Road Singapore 148951
Tel: (65) 6278 8000 Fax: (65) 6278 5312 Email: mdis@mdis.edu.sg Website: www.mdis.edu.sg
Registration No.: 201001793H
This is the story of eBay eBay, founded by a French computer programmer,Pierre Omidyar, was the first company to incorporate the auction process
online. When eBay first started out, it was known as AuctionWeb, back in 1995.
The first item sold on eBay was a broken laser pointer, which sold for an amount of ... Show more content on Helpwriting.net ...
The following are some of the promotional mix adopted by eBay:
Advertising
As eBay is a web based company dealing with commerce (the buying and selling of products), the organization requires very little public advertising as
most of the organization's advertisements are circulated throughout the internet. However, there are still quite a number of public advertising that can
be seen throughout the world. eBay advertisement on the streets
eBay advertisement on a bus

Personal Selling
During the starting years of eBay, Pierre Omidyar adopted a very simple approach into selling, which is, "there is always a market for any product that
you are selling, the only challenge is in finding that right target market."
So instead of establishing a retail store that simply deals with the buying and selling of products, Pierre instead adopted the approach of getting people
connected from all over the world.
Over 40 Million products are sold over eBay, not through their own manufacturing power but rather through the collective collection of the people,
distributors, and manufacturers.
Furthermore, for a fact that there a number of manufacturers whom are registered users that are selling directly to consumers is also a form of
personal selling.
Sales Promotion
The most prominent sales promotions and short term

Ebay Inc. ( Ebay )
EBay Inc. (EBAY) is a leading global commerce platform that enables individuals and businesses to buy and sell products online. Over the past 20
years, it has become one of the largest online marketplaces, with over 159 million active users around the world and more than 800 million items for
sale. EBay's vision is "one that is enabled by people, powered by technology, and open to everyone" (What We Do). EBay runs a more decentralized
commerce system than Amazon and other e–commerce companies. Their purpose is to act as a facilitator of peer–to–peer commerce rather than
maintain their own inventory and sell directly to consumers. This gives more power to eBay marketplace sellers and allows for both auctions and
fixed price sales. (EBay vs Amazon) With new startups on the rise such as Etsy, SellSimple, and Threadflip, along with e
–commerce veterans such as
Amazon or Alibaba, eBay has to continuously work to improve its services to maintain its sellers and continue to attract a larger consumer base.
(Thomas) Using information technology and improved information systems has helped eBay achieve their goals and differentiate the platform in an
increasingly competitive market.
In September 1995, eBay founder Pierre Omidyar launched AuctionWeb, an open marketplace for buyers and sellers. Working alone for almost a
year, Omidyar hired his first employee in June 1996, and by July, AuctionWeb had already sold $7.2 million worth of merchandise. In September 1998,
eBay went public.

Ebay
Current Strategies of eBay * Fixed–price listings would be favored over auctions * A new fee structure would drop the cost of listing an item but
increase eBay's cut when the item is sold * A new search engine algorithm would give top billing to items based on price and customer satisfaction
rating * Seller feedback to buyers would be eliminated * Fee reduction for highly rated sellers, fixed–price listing, and sellers offering free shipping is
implemented
Q: Do you agree or disagree with Donahoe that eBay's current strategy doesn't mean that certain sellers will lose?
A: No, I disagree.
Let's look through some of the strategies and analyze them.
To compete in the fixed–price marketplace, eBay enacted a series of ... Show more content on Helpwriting.net ...
| $50.01–$1,000.00| | $1,000.01 or more| |
Fixed price format listings Buy It Now price| Insertion fee| $0.99 or more| $0.50| Fixed price final value fees| Total cost to buyer| Electronics*|
Clothing, Shoes and Accessories| Books, DVDs & Movies, Music, Video Games| All other categories| $0.99– $50.00| 7.0% | 10.0% | 13.0% |
11.0% | $50.01–$1000.00| 7.0% of the initial $50.00, plus 5.0% of the remaining| 10.0% of the initial $50.00, plus 8.0% of the remaining| 13.0% of
the initial $50.00, plus 5.0% of the remaining| 11.0% of the initial $50.00, plus 6.0% of the remaining|
eBay's challenges are multi–faceted, and it remains to be seen whether by simply returning to its roots as an auction site it can win back buyers and
sellers who have long since given up on using the site. Online retailing has evolved significantly since eBay was founded over a decade ago. Savvy
consumers have learned how and where to find deals online, but value intangibles beyond price when making their purchase decisions. Consumers
expect a level of service that in some respects is beyond eBay's ability to control in its role as middleman. Given that, eBay would be better served
looking beyond product strategy and focusing instead on improving the shopping experience for buyers and sellers as its constant tinkering seems to be
doing more harm than good.
eBay allows buyers to rate any

Ebay Inc Problems With Fraud
Shelli M Dial
BA 301–002
Homework Assignment #2
Ebay Inc Problems with Fraud
EBay Inc Problems with Fraud Symptoms #1 Active Consumer
PayPal acquires significant losses due to claims from consumers that merchants be inflicted with not performed or that their merchandise or services do
not comply with the merchant 's explanation, whether those requests occur from merchant counterfeit or from an accidental failure to achieve by the
merchant. PayPal search for to salvage such claims from the merchant, although may perhaps not be capable to salvage in full stipulation the merchant
is disinclined or incapable to reimburse. PayPal as well acquires losses from claims with the intention of the consumer did not authorize the transactions,
from consumer fraud, from invalid transmissions and use of consumers who contain closed bank accounts or retain insufficient funds in them to fulfill
payments( EBay 10K) . The Bill Me Later benefit is correspondingly subject to the danger of fraudulent activity connected with merchants, consumer of
the Bill Me Later service and third parties conducting its consumer information. EBay's Payments establishment has taken actions to identify and
decrease the hazard of fraud, except these actions require to be frequently enhanced and may perhaps not be successful in contradiction of latest and
constantly developing structure of fraud or in association with original product contributions. If these procedures do not happen as expected, EBay
industry

Ebay Case Analysis
14th December 2010 Submitted by: Atika Imtiaz (7184),Hira Sarwar (7208), Khadija Tahir (7554), M. Waqas Moghul (7727), Natasha Akber
(7546),Shayan Rasool(8093) Submitted to: Mr. AbdulQadir Molvi|
Table of Contents
ACKNOWLEDGEMENT3 eBay4 INTRODUCTION TO eBAY :5 FINANCIAL ANALYSIS OF THE CASE:7 PORTER'S FIVE– FORCES
MODEL:11 RIVALRY AMONGST COMPETING SELLERS:12 SUPPLIERS13 THREAT OF SUBSTITUTES14 BUYERS14 THREAT OF NEW
ENTRANTS15 INTERNAL AUDIT:17 EXTERNAL AUDIT19 INTERNAL FACTOR ANALYSIS:21 EXTERNAL FACTOR ANALYSIS:23 THE
INTERNAL–EXTERNAL (IE) MATRIX26 Space Matrix:30 Competitive Profile Matrix(CPM):32 STRATEGIC RECOMMENDATIONS AND
IMPLEMENTATION35 CURRENT SCENERIO38EBAY... Show more content on Helpwriting.net ...
A highly skilled and experienced staff, recruited from companies such as Disney, sustained this new vision. The 20–year average business experience in
management that the staff presented was a good reason why eBay was and still is on an ascending trend (why eBay is thriving will be discussed in
detail in the report.)
FINANCIAL ANALYSIS OF THE CASE:
| 2003| 2002| 2001| 2000| 1999| 1998| 1997| Net Profit Margin| 20.7%| 20.6%| 12.1%| 11.2%| 4.3%| 8.4%| 17.1%| equals NI/sales| | | | | | | | | | | | | | | |
Return on total assets| 7.7%| 6.2%| 5.4%| 4.1%| 1.0%| 4.9%| 125.7%| equals NI/total assets | | | | | | | | | | | | | | | | Gross Profit Margin| 80.8%| 82.4%|
82.0%| 77.9%| 74.4%| 81.3%| 79.7%| equals (sales – cogs)/sales| | | | | | | | | | | | | | | | Return on Stockholders Equity | 7.7%| 6.1%| 5.4%| 4.1%| 1.0%|
4.9%| 125.7%| equals NI/total stockholder equity| | | | | |

Re Expansion Of Ebay Into China
The re–expansion of eBay into China seems to be a viable probability and a part of the companies plan for the near future. In 2002, eBay established
a presence in china with the acquisition of leading auction site Eachnet to form eBay Eachnet. Up until 2005 eBay Eachnet was the leader of the
ecommerce market due to their C2C platform. However, with the emergence of Alibaba owned subsidiary Taobao.com (Taobao),eBay Eachnet soon
lost its stronghold on the market. This factor combined with a rigid Chinese ecommerce market drove eBay to withdraw business dealings in the
country in 2006.
Yet, the goal of a successful longstanding ecommerce venture has never been far from the companies plan. In 2013 the ecommerce giant announced
plans ... Show more content on Helpwriting.net ...
As interest in eBay and conducting business on the site began to grow eBay started applying a nominal fee for listing items on the site, and a
percentage of proceeds after sales had concluded.
Application of nominal fees on each transaction enabled Omidyar to garner revenue from his venture. In 1996 Omidyar appointed Jeff Skoll as
president of eBay. Skoll's first order of business as president of eBay was to grow the customer support team for e–bays market place and in 1997. This
entailed appointing people to eBay's customer service department to settle disputes, attract new customers and keep current customers happy. By
September of 1997 the company officially changed its name to the now well–known moniker eBay Inc. It was in this same year that eBay was
receiving one million page hits per week and at minimum 15,000 item listings per day. eBay, thereby had become one of the most visited sites on the
web.
With the company growing at an exponential rate Skoll and Omidyar knew that they needed to garner venture capital. So, in 1997, Omidyar and
Skoll approached the U.S venture capital firm Benchmark. They were able to broker a deal and Benchmark endowed eBay with $ 5 million with the
stipulation that Benchmark be given a 22 percent stake in the company. With the help of Benchmark Omidyar and Skoll were able to bring onboard
David Beirne and Robert Kagle to service operations, as well as Meg Whitman an MBA Harvard

Ebay Target Market Report : Ebay Essay
EBay Target Market Report
TARGET MARKET
EBay has a very broad range of target market primarily because of the broad range of products available at its website. Many items such as appliances,
collectibles, computers, equipment and numerous items are listed, purchased or even sold every day. In additional terms, eBay normally targets online
auction and shopping communities.
Though, eBay has business strategy to for targeting specific section of the market it was definitely designed to advertise and sell collectibles and
antique. This basis is the reason why eBay focuses mainly on this segment of the market. one more major market segment for eBay was the car and
motor aficionado. This is caused by the unpredicted fame with the people using the services despite it being the second most visited sector of the site.
This is the reason why eBay has been devoted to focus more on the two segments and make them their primary market. This is believed to boost the
popularity of the products and services and also the site
KEY SEGEMENTS
Antiques & Collectibles eBay started out online sales which are auction based through selling collectibles and antiques. These targeted markets are
frequently antique lovers who are more than willing just for a unique item to bid highly. EBay has established them very well in the market, which until
today, antiques, and collectibles generates the highest sales gross.
Motor lovers
Using credibility of leading car collector Kruse Inc., eBay expanded

Taking a Look at eBay Inc.
Introduction As the majority of us know, eBay Inc. is an American based (Headquarters: San Jose, California) multinational corporation that is
dominant on the internet for consumer–to–consumer product or goods sales. eBay Inc. was founded in the year of 1995 as a personal project by its
founder cum creator, Pierre Omidyar, for his personal goal of assisting his wife's personal hobby of collecting Pez dispensers. However, in 1998 the
company went public, and since then it's President and CEO has been Meg Whitman ever since. It rose to prominence ever since as the largest online
auction and shopping website for consumers to buy and sell variety of products and goods. Currently, it is a multi–billion dollar company with its
services and operations available and present in over thirty countries and more. What started as a personal project has gone on to revolutionize the
e–commerce platform and has become a huge success of the dot–com bubble. Throughout its existence, eBay Inc. has used many different approaches
towards its clients, and consumers in order to make the environment as safe and reliable as possible. This is due to the fact that the e–commerce
platform has its own challenges from time to time, and for a company like eBay Inc. that does what it does, it is very important to have the uttermost
grip and upper hand on their information system architecture. Therefore, eBay Inc. needs to take all the steps necessary to protect its buyers, sellers,
and the company itself

Ebay Case Analysis
eBay: Dominance in the On–line Industry eBay is The World's Online MarketplaceВ®. Founded in 1995, eBay created a powerful platform for the
sale of goods and services by a passionate community of individuals and businesses. On any given day, there are millions of items across thousands of
categories for sale on eBay and its subsidiaries, half.com and shopping.com, to name a few ("eBay Inc Outlines Global Business Strategy", 2000.)
Retrieved October 31, 2008 from http://investor.ebay.com). eBay enables trade on a local, national, and international basis with customized sites in
markets around the world. eBay is leading the way in Internet auctions over competitors, Amazon.com and Yahoo.com. The Internet brings together a
larger number of ... Show more content on Helpwriting.net ...
eBay should keep a close eye on threats to their company and do what they can to make them opportunities for change.
Conclusion By implementing their business model, eBay employed three main tactics. First, they looked to build strategic partnerships, such as PayPal
and Half.com. Second, they looked for customer feedback to constantly make changes and improvements. Finally, they monitored of their internal and
external environments for possible opportunities. By initiating all of these tactics, eBay is able to adapt to the changing ways while keeping their
customers satisfied. To be successful eBay must continue to mold and change their business model to satisfy customers and keep the level of quality
they employ to the highest degree possible. If eBay is able to work these ideas into their everyday business life, they will continue to be successful.
Furthermore, eBay must continue to improve its level of service, strengthen community trust and safety, increase system reliability, enhance website
features and functionality, and broaden the company's trading platform by growing existing product categories and promoting new product categories
in order to cope with competitive pressures and maintain its existing customers and attract new ones. Finally, they can expand their market to the
growing population of older generations by making their websites more attractive by catering to

Ebay Market Share
How to dominate the online auction market
Jeffrey Phillips Brian Somok Xiaoke Zheng
Executive Summary
Background eBay Inc history:
September 1995: funded as a sole proprietorship.
May 1996: incorporated in California.
April 1998: reincorporated in Delaware.
September 1998: completion of initial public offering
October 2002: acquired PayPal
Product
Online Auction: Every day, 24 hours a day, 7 days a week, 365 days a year, millions of people from all over the world go shopping at online auctions.
This is not an exaggeration – eBay, with a 76% share of the auction site market, reports 42.7 million users and a growth factor of 100% per Year
Porter's Five Forces Analysis
Rivalry
Rivalry is very intense. Yahoo had to... Show more content on Helpwriting.net ...
eBay still has a dominant market share of online auction. His reputation is a sweeping force in maintaining his good performance. However, eBay has
to be cautious in every marketing decision. His mistakes will be taken advantage by these new comers. For example, www.bidville.com , an online
auction site, recently experienced a dramatic increase in new member registration after eBay announced they would raise their listing fees for sellers.
eBay took a prompt response by resuming the listing fee back to the original level. eBay didn't win anything in this price adjustment and readjustment,
but eroded his reputation. Essentially in this online auction market, whoever has the most name recognition, wins the game. Right now, Bidville's
disadvantage in name recognition puts Bidville out as a possible alternative to eBay's market space temporarily. eBay should think about more to
maintain his name recognition on the long run.

Patents eBay does not hold any key patented technology. A new entrant could easily emulate eBay's interface.
High cost of entry eBay's most effective barriers are its large network and credible reputation. It is rather difficult for a new entrant to build a new
network starting with no users. (We can verify this by how new air ticketing companies grow.) The only way to start a network from a reasonable size
is to derive an online auction market from an existing

Business Analysis: Ebay
Overview of the organization
eBay Inc. is am American multinational corporation and e–commerce company, providing consumer–to consumer sales services via the internet. Its
head quarter is located in San Jose, California. The founder of eBay is Pierre Omidyar (1995). It is a multibillion dollar business with operations
localized in over thirty countries. The company manages eBay.com, an online auction and shopping website in which people and business buy and
sell a broad variety of goods and services worldwide. eBay connects a diverse and passionate community of individual buyers and sellers, as well as
small businesses. eBay is the world's largest online marketplace with over 120 million active users worldwide. Their collective impact ... Show more
To attain this objective, eBay 's vision is to construct a framework that has four parts:
a. WHAT– Track a few thousand business measurements, gauge for 1 day in future (tomorrow) and if there is deviation in the middle of figure and
real, caution (send a sign)
b. WHY – Determine causality, once a sign (deviation from figure) is recognize. They anticipate that the framework will robotize the procedure of
underlying driver dissection to a huge degree.
c. WHAT IS LIKELY TO HAPPEN– Generate close term, mid–term and long–terms conjecture, the distance from 1 day to year and a half in future
with varying certainty levels
d. Imagine a scenario in which – Ability to run recreations to picture the effect of choices on eBay economy.
eBay needs more than 300 experts, just to track the measurements ("WHAT" some piece of the task). And still, after all that the key issue was still
how to recognize the sign from the commotion. Furthermore, eBay group was worried about the effect of included workload the focal EDW and
backing off rest of discriminating eBay operational reporting. In addition, they were forgetting the spryness to change the information structures and
assemble prescient models for exploratory work. For the "WHY" part, eBay wound up using more 2–3 weeks of an expert 's chance to do main driver
examination. An expansive piece of their procedure has a tendency to be manual depending on a level of fortunes and heaps of experience. Hence,
signs are missed prompting

Ebay Structures Its Bid for Change
eBay Structures Its Bid For Change
Kendra L. Brown
Webster University
eBay Structures Its Bid For Change
Problem Statement Adoption of an improper organizational structure design that is not flexible enough to the unstable and the rapidly changing
external environment in eBay's domestic and international markets.
Analysis and Evaluation
A functional organizational structure with various operational areas, such as finance, operations, human resources, and legal units was adopted for the
eBay during its establishment. In a functional structure, workers and activities are organized into areas of their expertise or units given specific
functions. Therefore, the structure promotes efficiency and ... Show more content on Helpwriting.net ...
With the exception of PayPal and Skype, the other companies joined the Marketplace category that offers eBay main Marketplace activities. The
Marketplace operation contributes the largest share of the revenues for eBay, followed by PayPal and Skype with the lowest revenues.
In such a multidivisional structure, there are separate and smaller divisions that perform varying functions. Every unit of the divisions is more focused
in a given area, which makes the structure have more ability to adapt to market changes than the functional structure. Nevertheless, this kind of
structure leads to duplication of management, administration, and staff activities, thus, there is inefficiency in the use of functional resources, higher
costs, and loss of economies of scale. The multidivisional structure that was introduced in eBay was services–centric because it was focused on the
kind of services provided in each division (Lee et al., 2015).
The changes that have occurred in eBay's organizational structure resulted in the current matrix structure. This is because the activities of the Company
are aligned along more than one line of authority that is also applying the divisional and functional chains of command. As it is explained in the case
study, each of the three divisional units has a president and its functional areas. This kind of structure

Ebay Strategic Analysis
Executive Summary
This report seeks to evaluate the major issue facing eBay with regards to its international strategy. This will be done through the analysis of eBay's
competitive environment using the Porter's 5 forces and positioning in the industry using the BCG portfolio matrix. Following which, we will proceed
to identify the sustainable competitive advantages of eBay using the resource–based view of the firm. The core competence of eBay will also be
discussed. Through an overview of the above mentioned analyses, we will propose recommendations to address the problem faced by eBay.
Major Issue
From the case, our group has identified a major issue which is imperative to eBay's future growth and sustainability.
EBay has been doing ... Show more content on Helpwriting.net ...
However, it should be noted that not all webhosting companies are able to host the colossal traffic required by eBay. In addition, eBay would
preferably choose a webhosting option that is reliable and offers round the clock customer service since people conduct business over eBay round the
clock.
Next, there is a moderate threat of substitute services. More and more offline companies are tapping on the vast potential of the online market through
the creation of their online retail sites. For example, if someone wants to get a Dell computer, he may choose to go to Dell's online store to purchase it.
However, the uniqueness of the online auction site is that almost everything under the sun can be listed for sale. If a person is looking to buy
something special, he can more often than not find it listed on eBay.
Lastly, there is a great intensity of rivalry among the competitors in the industry. Because of the potentially lucrative market in Asia, there are many
competitors wanting a slice of the pie and that includes search engine giant, Google. In China, Alibaba–owned Taobao is already providing intense
competition by providing zero listing costs and providing customer service catered to the needs of the local population[2]. In Korea, Gmarket is also
providing intense competition by continuously introducing new marketing initiatives such as the 'lucky lottery' where buyers may be able to purchase
an item for 10% of its retail

Strategy Analysis of Ebay
MGMT 314: STRATEGIC MANAGEMENT
ASSIGNMENT 1:
CASE STUDY – EXECUTIVE SUMMARY THE CHALLENGES FACING EBAY IN 2008: TIME FOR A CHANGE IN STRATEGY?
SUBMITTED BY: CHAN LAI FENG ONG AINA ONG EE LING ELAINE
MGMT 314 Strategic Management
3795457 3794106 3721668
Page | 1
Table of Contents
Introduction
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3 eBay's
Business Model –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3
Strategic Issues and Analysis ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 3 – 5 п‚· п‚·
п‚· Competitors Challenge ... Show more content on Helpwriting.net ...
Where this online phenomenon has low entry barrier that attracts potential competitors, eBay's position in the dynamic market is definitely threatened.
Where consumers are more demanding and has access to latest information, eBay must stay focus and responsive to customers' needs and wants,
monitoring its business structure closely to ensure sustainability. 2) Over Diversification As mentioned, focus is crucial.John Donahoe made a mistake
by overly diversifying its resources and core business. A вЂ—strategic misfit' has occurred, such that eBay has never been able to meaningfully
integrate Skype, an online communications service, that failed to produce intended results of integrating eBay's core operations and its inability to
capture the synergy that justifies the acquisition. As a result, Skype's ownership was speculated to be transferred to either Microsoft or Google.
Difficulty in finding a long–term solution to increase growth in its core market during a global economic slowdown would eventually leads to a
dramatic erosion of eBay's core customer base and the company also faces deficiency of innovative capabilities. 3) Incompetency of CEO John
Donahoe's management capability has been judged as вЂ—a miserable debacle that is getting worst day by day' by one of his employees. A website
that allows employees to rate their CEO fell to 22%. Apparently, not even 1 in 3 eBay employees is happy with Donahoe's position in eBay as they

have doubts on his

The Marketing Plan Of Ebay Essay
eBay was founded in Pierre Omidyar 's San Jose living room back in September 1995. It was from the start meant to be a marketplace for the sale of
goods and services for individuals.
In 1998, Pierre and his cofounder Jeff Skoll brought in Meg Whitman to sustain the success.
Meg had studied at the Harvard Business School and had learned the importance of branding at companies such as Hasbro.
Meg culled her senior staff from companies such as PepsiCo. and Disney, created an experienced management team with an average of 20 years of
business experience and built a strong vision for the company –– that eBay is a company that 's in the business of connecting people, not selling them
things.
They quickly shed the image of only auctioning collectibles and moved into an array of upscale markets where the average sale price (ASP) is higher.
ASP is a key metric in determining eBay 's transaction fees, so increasing the ASP became an important item. By forging partnerships with name
brands such as GM, Disney and Sun, eBay has managed to do exactly that. In addition to its auction–style sales, the website has since expanded to
include "Buy It Now" shopping; shopping by UPC , ISBN , or other kind of SKU ,online classified advertisements (via Kijiji or eBay Classifieds);
online event ticket trading (via StubHub ); and other services. It previously offered online money transfers through PayPal which was a wholly owned
subsidiary of eBay from 2002 until 2015. The

E Commerce, Ebay, And Alibaba
E–commerce
Introduction Before the dawn of the Internet, people had to physically leave their homes to buy things. Well, that 's certainly not the case anymore.
E–Commerce has revolutionized the way that business is done to make it more efficient and widespread than ever before. It can reach customers
anywhere and anytime in the world, and provides a fast and easy way for customers to buy products or services without having to visit an actual store.
It is win–win to both business owners and customers. Also, e–commerce provides a fair chance to everyone, so everyone can be any part of the
transaction process. There are many successful e–commerce online stores that are providing convenient experiences for the public. All of them have
different features and their own unique feature that makes them stand out of the e–commerce stores. I am planning to sell my Kindle online, so I chose
3 ecommerce stores that I visited frequently before. There are Amazon, eBay and Alibaba. In the following pages, I will explain the characters of each
of them, why their website successful, and compare their advantages and disadvantages respectively.
Nowadays, online shopping has become one of the most convenient and popular ways to sell and buy products. Especially for Millenniums, online
shopping is the most efficient and fast way to consume. Also, some of them are not only customers, but also become one of the sellers because of the
e–commerce platform. Under the e–commerce

Internet Technology, Marketing, and Security (Ebay)
The company I will talk about for this paper is eBay. eBay is the world 's online marketplace; a place for buyers and sellers to come together and
trade almost anything. With more than 97 million active users globally, eBay is the world 's largest online marketplace, where practically anyone can
buy and sell practically anything. Founded in 1995, eBay connects a diverse and passionate community of individual buyers and sellers, as well as
small businesses. Their collective impact on ecommerce is staggering: In 2010, the total value of goods sold on eBay was $62 billion –– more than
$2,000 every second. I have been interested in eBay since I got first debit card and was able to shop online. eBay's stock is currently valued at $28.23.
It has ... Show more content on Helpwriting.net ...
4. We share your personal information with other eBay members in accordance with our Privacy Policy to help facilitate transaction and to allow
members to contact you. 5. We disclose limited personal contact information to verified requests by law enforcement and government officials who
conduct criminal investigations, and require a subpoena for additional personal information, in accordance with our Privacy Policy. 6. We give you
choices about how you wish to be contacted in the Preferences section of My eBay. 7. We will provide you with notice if our privacy policy
changes and an opportunity to reject such changes. 8. We let you change your personal information so that you can keep it up to date. 9. Other eBay
companies that have access to your personal information in accordance with the policy are required to protect your personal information at least as
strictly as we do. 10. We use safe, secure technology and other privacy protection programs to keep your personal information secure on eBay.
Customer information is stored on different servers located in the United States. eBay treat data as an asset that must be protected and use lots of tools
(encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you
probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse

Essay about Ebay analysis
The name "eBay" (http://www.ebay.com) is synonymous with "online auctions". Founded in September 1995, the company qualifies as a genuine
cultural and economic phenomenon (Bunnell, 2000, p.vii). The site can be credited with creating and defining an entire industry and has remained the
dominant force in the online auction world, with anywhere from 70 to 90 percent of the person–to–person online auction market. eBay is also the 15th
most visited site (http://www.MediaMetrix.com) on the web. In the face of large competitors such as eBay, internet powerhouse,Amazon.com Auctions
(http://www.amazon.com/auctions), is battling for online auction dominance over eBay. Amazon is not just a bookseller but also a genuine
e–commerce platform for ... Show more content on Helpwriting.net ...
This is evident in the searches conducted, where eBay returned greater results and more bidding activity (see above). When registering as a buyer on
eBay, users are required to accept the terms on which eBay offers you access to their services as described in the 'User Agreement' (please find
enclosed both sites user agreements). At Amazon.com, no such process exists, and if users of the service wish to view such agreements, they must go
in search for it themselves, which can be tedious and time consuming, as it is buried in the help section of the website (Help > Using Your Account
> Marketplace, Auctions & zShops > Participation Agreement).
Both sites have appropriate security measures, featuring secure server's, usernames, passwords and verification services. When signing in, users are
given the choice of logging in using a secure or standard server. In both cases, the secure server takes longer, but means that personal information is
kept safe 100% of the time. Once logged in, users are able to view the auction sites privacy agreement, detailing the privacy practices with customer
information. If buyers are cautious in any way, both sites enable you to instantly check the reputation or business practices of anyone. The feedback
forum is a place where users leave comments about each other's buying and selling experiences. If you're a bidder, check

The Networked Ebay Environment : Ebay
The Networked Ebay Environment
Ebay is the 2nd largest e–commerce retail industry globally which offers the facility to purchase an item online based on either fixed–price or auction
mechanisms. It is purely a marketplace – just a platform for sellers and buyers to come together and sell goods. It has no products of its own and
hence is a humungous network of buyers and sellers. The sellers can be businesses (large merchants like Apple, Nike etc. who have their digital stores
listed on Ebay) or consumers (like all of us) and similarly the buyers can be businesses or consumers. That is one part of the network.
Another major aspect is the network of Ebay and Paypal. Ebay acquired Paypal (sometime in 2002), which is a service facilitating ... Show more
Another network could be the partnering/investments in companies like snapdeal or chinese companies which allow Ebay access to the user base of
these firms, and gauge the online user behavior more closely to identify opportunities. This is predominantly helpful where Ebay does not have its own
marketplace (own marketplace is Ebay.in as compared to Ebay.com) and is planning to enter eg. China.
Other network examples are partnering with digital advertisement agencies for Ebay ADs, or with social media such that the favorite purchases of
users can be shared.
Emergence of the Organization
Ebay started off as AuctionWeb when an Iranian–American computer programmer, Pierre Omidyar, designed an algorithm (in 1995) to sell used–items
in a bidding process. One of the first items sold on AuctionWeb was a broken laser pointer for $14.83. Astonished, Omidyar contacted the winning
bidder to ask if he understood that the laser pointer was broken. In his responding email, the buyer explained: "I 'm a collector of broken laser
pointers." What started off as a free service soon gathered steam and Omidyar realized he could charge his customers for the service, ,which was not
met with any animosity. It resulted in the hiring of Chris Agarpao as eBay 's first employee to handle the number of checks coming in for fees.
Jeffrey Skoll was hired as the first president of the company in early 1996.

Ebay Belonging Essay
Our things are a representation of who we are, and our willingness to give up certain things easier than others has a lot to do with who we are. Our
personal effects help tell a story from the past just as easily as any old photo taken from a long forgotten family fishing trip, or vacation. The online
website eBay is a place where people can sell items from their past that they no longer want or need. Some users sell treasured belonging on eBay in
order to make a few extra bucks because they are rare or unique, and others sell to make room for new things with new stories. Whatever the reason
for selling off a precious belonging is; an thought out colorful description can make all the difference to a potential buyer. Many descriptions only
focus on the characteristics of ... Show more content on Helpwriting.net ...
A Green Wool Sweater was the title of just one of hundreds of different items that John sold on eBay in order to earn enough money to make it home.
The diction that John used in his descriptions to describe his beloved possessions had few similarities with other eBays user selling similar items, and
many differences; for which set him apart during an auction.
A majority of eBay users show very little attachment for the items they sell. John was the exception to this rule; which is why his idea to tell his
life story though his property went viral. When selling an item on eBay a user must provide an product description in order to entice a buyer.
Nevertheless, many users only provide a objective description of there item, or just the quality of the items current state. When using a basic
objective description a seller may hope to get the highest price for an item using the least amount of imagination or effort. Few listings ever go
beyond the use of basic objective adjectives, and only use words like used, original packaging, or like new to describe a product. A typical listing for a
wool green sweater will include the materials

Ebay in China
21/11/2011
E–Bay Strategy In China Alliance or Acquisition? Case Study Strategic Management
Gabriela Е alamonovГЎ Barbora JandovГЎ Pierrick Boissel Julien Meunier Alexandre Godet
SUMMARY
I. The Input Stage
п‚· п‚· п‚· п‚· п‚· CAGE VRIO Analysis CPM matrix EFE matrix IFE matrix
II. The Matching Stage
п‚· п‚· п‚· BCG matrix SPACE matrix GSM matrix
III. The Decision Stage
п‚· п‚· Matrix Analysis QSPM matrix
IV. Questions
п‚· п‚· п‚· п‚· Assessment of eBayВґs choice of market entry strategy for China, listing both the advantages and disadvantages of its acquisition
strategy Assessment of the potential benefits and risks of eBayВґ s joint venture with Tom Online Assessment of both companies: eBay and Tom
Online, decisions on their respective ... Show more content on Helpwriting.net ...
Information system is analyzed as the parity. The reason is lack of a customer service hotline on eBayВґs websites. But on the other side they try to
meet needs their customer, e.g. facilitate payment system. eBayВґs executives do not adopt the management style to Chinese conditions. For the
majority of population was the only option to pay by cash, because of non–users of credit cards. Also there are problems with the system of auction,
because Chinese people like face to face purchases and they are used to deal the lowest price and in auction– selling format usually the prices went up.
These issues caused the evaluation of marketing and customer service as the parity. E–Bay had adopted various expansion strategies, both locally in the
US and globally in new international markets. It builds a brand image in the US as an industry leader and tries to expand to other foreign countries.

Additional temporary advantage related to the purchase protection because respondents extremely agreed that eBay did the best job in monitoring and
protecting its users from purchasing counterfeit items from its site.
п‚·
Competitive Profile Matrix
In CPM is important to identify eBay Вґs major competitors, their strengths & weaknesses in relation to a sample company Вґs strategic position.
Proposed CPM shows the clear insight to the eBay about its

Ebay Executive Summary
EBAY, INC.
BUAD 341.00, MWF 11:00A
CARMEN CANDELARIA
May 3, 2013
Table of Contents
Introduction1
Theme1
Product Line of the Company3
Industry History and Analysis3
Major Competitors4
NAICS Numbers4
Relative Sales4
Relative Returns5
Product Life Cycle5

Stock Performance6
Financial Analysis7
Ratio Analysis8
Pro forma8
Assumptions8
Growth Rate of Sales9
Asset Acquisitions9
Financing Needs9
Conclusion9
Appendices10
Income Statement10
Sources14
Uses15
Firm Ratios16
Industry Ratios17
Graphs of Ratios18
Graphs of Ratios19

Bibliography20
Introduction ... Show more content on Helpwriting.net ...
EBay has paved the wave in this industry and being in a billion dollar industry making things happen to benefit consumers in many ways.[5]
Major Competitors
There are many major competitors for EBay. Of the many companies that are in the same industry which are at the top of the Hoovers in depth list is
Amazon, Google, Overstock.com, Walmart.com, HSN and the list goes on. The industry that these companies are in is a multibillion dollar industry.
All these companies know that the consumer is their main concern. The consumer will always have a these companies doing all they can so that they
stay on top.[6]
NAICS Numbers
The two primary NAICS numbers I found for EBay are 454111 – Electronic Shopping and 454112 – Electronic Auctions.[7]
Relative Sales
The chart on the right shows the relative sales for EBAY and its competitors. These companies have diverse products that are sold on line to
consumers and industries all over the world. This is not the best way to measure the success of these companies because it does not account for the size
of the company into account. The best way to measure the performance of these companies would be through their relative return on equity.
Relative Returns
The chart to the left shows the relative return on equity for EBAY and its competitors. It clearly indicates

Ebay External Environment
Assignment 2: External and Internal Environments
April 28th, 2013
The forces within the general environment, including politico legal, economic, technological, socio cultural and international forces, have a broad
general impact on the organization. Although these forces do not always have a direct influence on the organization's daily activities, they are important.
Today eBay users can bid anything from office equipment's to real estate to cars. It is surprisingly true but perplexing that "Why has eBay prevailed,
but others have failed?" Though many of its successes resulted from its adaptive approach, eBay's accomplishments can also be explained by the
company's consistent focus on two long–term goals that is "becoming the ... Show more content on Helpwriting.net ...
Evaluate how well the company has addressed these two (2) forces in the recent past.
The degree of rivalry among established companies within eBay industry is very high. This high degree of rivalry is very common in discount retail
industry due to the high concentration on being the price leader. EBay competition is very broad and varies with each of its different products. eBay
competes closely with many well know broad–based companies such as traditional department and general merchandise stores, as well as a large
variety of online retailers. Due to this complex competitive industry, eBay must concentrate on many competitive factors such as: ability to attract
buyers, volume of transactions and selection of goods, customer service, system reliability, brand recognition, and many others to keep their edge.
The bargaining power of buyers is low because the seller sets the prices of the products and because a majority of the sales are in an auction platform.
This gives eBay and the buyer less control of the products prices, but in most cases the large amount of sellers per product keeps the prices low and
competitive. The buyers benefit from the competition of the sellers, convenience of a trade environment, and not on the power of price bargaining.
The bargaining power of suppliers is relatively high because eBay must keep its fees and commissions low in order to attract and keep loyal sellers.
Sellers are the suppliers of the products and are able to

Why Should Ebay Be Legal Action?
Remedial Actions
Straight after the incident taking place, Ebay didn't notify their customers of what had happened. Instead the news had leaked out that the company had
been under attack from hacktivists. The actions that the company took to patch up the compromise was by investing more money into securing their
own servers. This should have been done formally before the incident, however Ebay's excuse was their IT infrastructure was too big. Ebay carried out
additional and through testing after the breach to check if there has been any unauthorised access, but results had shown that there had not been any
evidence of unauthorised access (LLP, 2014). Ebay is also looking at different forensic tools and methods to protect their customers... Show more
This is to deal with the amount of members that are coming to their e–commerce service (Richard, 2014).
Other Relevant Information
When Ebay primarily started with the 'Aution Web' their structural design of the website was fairly simple. Back then they were using the PERL and
no databases to connect to. Instead they used plain text files. Since the distribution of members started to increase had to create another version. This
meant from transferring from one programming language to another; PERL and C++. Adatabase structure has to be implemented where they used the
master–slave method. Meanwhile, on the front–end users they were running XSLT. Since further expansion in 1998 and website improvement, Ebay
had to move to version 3. Version 3 consisted of solely Java with a C++ based search engine. They additionally innovated a method for calls, but
discarded it due to image elements on the page running slowly. The Version 4 which came available in 2006 consisted of everything being Java, this
meant previous code had to transform to classes and methods in Java such as Links, Images, JavaScript and Content. The Version 4 also included Ajax
Technologies (Anonymous, 2008).
Now Ebay website deals with "26 billion SQL queries and keep tab on 100 million items available for purchasing" (Anonymous, 2008). This means
that the Oracle database is prone to SQL injections and Ebay need to block out any intruder that might want access to the

EBay's mission to enable global commerce through online marketplace

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