1. Network Engineer @ HCL NOCDATA CENTER
• Monitoring CISCO Devices (Cisco Router 7609, 3845, Switch 6513, 6509, and
Cisco ACE Load Balancer)
• Worked in coordination with the team members in completing the projects
assigned
• Offered desktop supportto the users and employees in the organization facing
problems of network
• Configured the routers, VLANfor the clients and held responsibility of
maintaining it
• Performed advanced troubleshooting and diagnostics for the clients
• Offered 24×7 supportto the end users and sorted their problems related to
network online and through calls
• Knowledgeand also working on Servicedesk call ticketing (HP ServiceManager)
• Good knowledgeof Network monitoring tools HP Open view NNM
• Coordinatewith ISP Vendor SIFY, RELIANCE, AIRTEL and TULIP to log fault ticket
& follow up
• Managing & Configuring 3800 series Cisco Routers, 2900 Series Cisco switches
and cellular based device
• Responsiblefor monitoring and troubleshooting for 1800+client devices by
using HP NNMi (Network Node Manager 9.x).
• Responsiblefor Open trouble ticket for Devices, provideresolution or escalate
on higher end by using ITIL-based toolHPSM(HP ServiceManager) and also
responsiblefor SLA.
• Monitoring Core Links
• Configurestatic route & BGP for Various Remote Sites.
2. • Create VLANs and assign appropriateports to those VLANs.
• Coordinating with Field Eng. And troubleshoots their Problems on Urgent Basis