1. AMIR ALAM MOHAMMAD
Mobile: +918688241121, 8019341811 ~ E-Mail: alam4021@gmail.com
Seeking assignments in the area of Network Administration with an organization of repute
PROFILE SUMMARY
• Offering over 3 years of experience in Network Administration
• Monitor and responsible for 200 plus corporate system infrastructure
• Installation of switches and Tp link switches floor wise for Wi-Fi connectivity
• Cabling, crimping, Lan connectivity, testing with Lan tester and ingenious access point configuration floor wise
• Trouble shooting the DHCP quires when APIPA address released in guest devices, and also DNS quires and
memory cache clear flushing, registering DNS records.
• Trouble shooting the Ip related issue, pinging with gateway, server, if trace logs are complete or breakup.
• Create a Vlans for necessary departments to overcome with traffic congestion, broadcasting,
• Configuring and troubleshooting the MS outlook 2007 like SMTP failed, testing accounts settings, repairing, if
necessary escalate to mail server support and maintenance team.
• Working knowledge on Switch-3650 and router - Cisco 2900
• Good knowledge about routing protocols EIRGP, OSPF, ACL, BGP.
• Hands on experience on router, Console password, Vty password, Configuring Telnet, dhcp configuration, router
stick method configuration, back configuration, copy configuration, in Tftp server
• Hands on experience on Switching, Vlans Creation Inter valn routing, Vtp configuration, monitoring, back up, copy
configuration in Tftp server.
• Worked on IBM loutes I notes archive folders, backup for end users.
• Worked on VPNS using a Cisco mobility secure tool, using protocols like L2tp, P2p, Ipsec for end user log in in
server and troubleshooting for VPn crashes, connection failures, login errors, for end users.
• Worked on Gajshiled Fire wall to manage the user bandwidth limitations, for end users departments managing,
monitoring Productity of bandwidth, user applications managing , Security alert, protection from un authorize
users, third party softwares.
• Worked on Cisco mobility secure tool for remote VPN access to the client systems through soft/Hard token.
• Trouble shoots the client user VPN crash problems, reinstall Cisco tool, ADS password recovery, through back end
team, server authentication problem for outlook mails synchronizing.
• Good command knowledge in Server 2003, 2003r2, 2008, 2008r2, 2012.
• Worked with seniors on windows 2003RR2 server and sonic wall fire wall and understand the infrastructure of
server room and design of network.
• Worked on an application WINHMS, manage and create user id for hospitality services , troubleshooting the
application errors like DLL file updating register, forget password policies, settlement errors, debugging runtime
error, installation from server path.
• Installing and managing network printers ,and also manage K7 endpoint security to client systems department
wise remotely form server windows 2003 R2
• Manage client application and restrict the software installation, web access like social media, entertainment,
through K7 endpoint remotely from server.
• Proficiency in managing wide area / local area networks and networking devices administration & security

2. • Sound knowledge of networking skills and thorough understanding of TCP/IP & related protocols and networking
routing concepts
• Implementation of Wi-Fi point to point links
• Co ordinate network infra structure projects and planned deployment as per service level agreement
• Possess strong communication and analytical skills and ability to perform under strenuous conditions
KNOWLEDGE PURVIEW
• Possess sound knowledge of the following:
• TCP/IP and OSI Layers
• Switch and Router Configuration
• Spanning Tree Protocol (STP) and VLAN Trunking Protocol (VTP)
• Routing Protocols
• Virtual Private Network (VPN)
CORE COMPETENCIES
• Handling the network infrastructure LAN/WAN, migration & configuration of network client workstations
• Directing installation of IT Assets, Routers/Switches/Modems, Peripherals and System Software & Application
Software Support
• Analysing network requirements, designing and suggesting suitable devices
• Handling the overall administration of LAN & WAN System involving design of network layouts, configuration and
maintenance of databases, network services
August 14 to still Nov15 Airlink Wireless Pvt Ltd as Network Support Engineer (L1/L2 Support)
Key Result Areas:
• Functioning as a Network Support Engineer for wired and wireless networks
• Managing the internal user calls and resolving the problems regarding the same
• Configuration of wireless routers and wireless access points
• Maintaining two internet links one leased line and one wireless ISP
• Providing the daily server back-up and MS outlook back up in server as per the company guidelines
• Supervising the Ubuntulinux Server, which is a database for user’s laptop’s Mac addresses and also works as a DHCP
Server
• Working on Sonic wall which acts as a Load Balancer for dual ISP Lines
• Monitoring the Winhms server which is a database and compiling the daily back-up information
• Configuring and handling network printers, scanners and troubleshooting the printer problems
• Accountable for installing networking products and providing the technical support to the Clients
• Escalating the issues to respective teams as per SLA /process
• Installing and configuring wireless access points like Engenious, D-Link etc...
• Monitoring Antivirus server and updating clients
• Monitoring and Maintaining around 100 Wireless Access Points through monitoring tool
• Co-ordinate with NOC team and vendors for trouble shooting process
• Maintaining VPN clients and support and co-ordinate with the server team
March 13 to May 14 Jagzee.com (E commerce Management) as a Technical support engineer

3. Key Result Areas:
• Monitoring 40 plus corporate system administration and maintenance
• Installing of system software like Windows Xp, Windows 7 on end users systems
• Inspecting and check every hardware like SMPS, Mother board, connectivity, beeps and trouble shoot
• Trouble shooting the OS part if system OS corrupt and fail to start-up
• Trouble shoot the OS error like blue screen, disk failure ,
• Manage the system software, application software, and improves the system performance
• Manage and configure an ADSL router cum switch for manual and Wfi connection to management
• Worked on Magneto software to manage the inventory details editing ,adding, the products on our site
• Worked as a technical customer support for online quires related, transaction failures, product details
November 16th
2015 PC solutions at Client location (American Express Bank Private Limited) Hyderabad.
• Worked on VPNS using a Cisco mobility secure tool, using protocols like L2tp, P2p, Ipsec for end user log in in
server and troubleshooting for VPn crashes, connection failures, login errors, for end users.
• Worked on Gajshiled Fire wall to manage the user bandwidth limitations, for end users departments managing,
monitoring Productity of bandwidth, user applications managing , Security alert, protection from un authorize
users, third party softwares.
• Worked on Cisco mobility secure tool for remote VPN access to the client systems through soft/Hard
token.Trouble shoots the client user VPN crash problems, reinstall Cisco tool, ADS password recovery, through
back end
CERTIFICATION
• CISCO Certified Network Associate (CCNA) CISCO ID: CSCO12873334
ACADEMIC DETAILS
2013 B. tech, from MG College of Engg in Hyderabad.
PERSONAL DETAILS
Date of Birth: 22nd
Feb 1991
Address: 2-3-603/A/A, Patel Nagar, Amberpet, Hyderabad – 5000013
Languages Known: English, Hindi and Telugu
Passport Number: M7497285