CyberReef provides basic network monitoring and troubleshooting services to ensure data tunnels are functioning properly. They notify customers when data plans are nearing limits or when there are network issues, and assist with troubleshooting. CyberReef also offers direct internet access for maintenance, internet access with traffic shaping, dual private tunnels for flexible access, and primary and backup IPsec tunnels for geographic redundancy.

1. CyberReef Solutions End to End Differentiation!
CyberReef Basic Services
• CyberReef monitors both data usage and network status
to ensure tunnels are flowing
• We provide updates when data plan is heading to exceed
monthly plan per device and pooled device plans
• We notify the customer when there are network issues
and assist in troubleshooting efforts
• CyberReef sees both sides of the connection as well as
the RF status of the device for fast troubleshooting
Direct Internet Access (DIA)
• CyberReef provides the ability to reach a maintenance server
without going thru the customer firewall
• Allows for limited IT engineering to gain access to Software
and Firmware updates from device managers
Zero Tunnel Internet Access
• CyberReef provides Internet Access with basic traffic
shaping capabilities to smooth traffic and provide QOS to
high runner websites
Dual Private Tunnel
• IPsec utilized for primary delivery of data transactions
• SSL utilized to dial into devices as needed for checking stats and
making alterations
• Provides maximum flexibility for little extra cost
CyberReef Flexible Terminations
• CyberReef has the ability to terminate our SSL/IPsec tunnels to
a variety of scenarios
• Our termination strategy is Flexible based on customer needs
especially in the area of Cloud Server terminations
Primary & Backup IPsec Tunnels (Geographic Redundancy)
• CyberReef has the ability to terminate both a primary and backup
IPsec tunnels
• These can be to the same site or multiple sites for Geographic
Redundancy