1. Pola SamyAbdo
Senior Network Engineer
MANSOURA
35516,EGYPT
(+20) 1270844489
Pola.samy@yahoo.com
» Summary
• An accomplished professional (CCNP R&S )Certified with 7 Years of
experience in the area of Project Management, Networking and
Troubleshooting with reputed organizations.
• In-depth Cisco technology, 3com.hp, Aruba knowledge in design, administration,
implementation and support.
• Experience on layer 2/3 static routing, switching and Network security.
• Excellent experience in Network Planning, Implementing, Configuring,
Troubleshooting, Monitoring and Testing of networking system.
• Knowledge of Aruba, HP controller, wireless design, implementing
• Elastics VoIP, polycom ,grandstream ip phones.
» Professional Experience
COMMUNICATION & INFORMATION TECHNOLOGY CENTER (CITC),
MANSOURA UNIVERSITY, MANSOURA, EGYPT
SENIOR NETWORK ENGINEER 2015-present
(Team leader for two juniors)
• Managed technical projects, monitoring progress, controlling costs, and
providing status reports.
• Established and administered periodical testing of network and switches
backup.
• Led network and helpdesk team to manage and troubleshoot more than1000
user enterprise network.
• Provided strategic and technical planning in design, expansion, and
implementation of enterprise LAN network infrastructure. And use Microsoft
Visio to show network nodes.
• Wrote and developed technical documents.
• Established and administered IT security policies.
• Trained less senior technicians and support specialists on system configuration,
client access, and troubleshooting skills
• Established and administered IT security policies.
• Provided support to over 1000 end-users including software and original
windows.
• Resolved problems related to collision, data traffic congestion, LAN
segmentation, and network cable standards.
• Monitored and diagnosed network system-level issues of performance, speed,
reliability, and accessibility using Cyber Gauge software, solar winds tools.
Pola samy (+20) 1270844489 pola.samy@yahoo.com

2. • Installed, upgraded, and configured routers, switches, and hubs.
• Supervised and maintained daily network operations, including internet/intranet
site administration, backup, virus-protection, security using Symantec and
forefront antivirus.
• Researched, planned, developed, and implemented overall integrated LAN
design, including software/hardware component specifications, upgrades,
configuration, and expansion.
• Manage tasks in Redmine (ticketing system)
• Add network nodes to database system.
• Manage and administer elastix VoIP server with 200 ip phone.
• Monitor wireless usage and status using aruba,hp controllers ,design and survey
wireless AP for best coverage.
• Daily Backup over 500 switch using confiback solution.
• Monitor user's behaviors on the network using PFsense portal.
 6 years’ experience in the career, which started with a junior network engineer until
promoted to a senior network engineer at (CITC)
 Awards: bounce for
- First employee finishes manual configuration backup for the month.
- Best Absolute Attendance.
- Best communication with IT manager and fast execute requirements.
- Implemented daily open source backup solutions for over 500 switch.
Contributions:
- Define overtime hour rate value for the organization.
- Monthly evening shifts schedule and it's tasks.
- Network engineer performance appraisals suggestions
- Replace 50 old 3com switches with the new switches to improve network
performance.
» Skills
• Cisco Catalyst 4500 E-Series.
• 3com switches 3226/4500/5500/4800
• Hp switches 2620,8200
• Juniper switch ex2200
• Aruba,Hp Wireless Control System –and Aps Dlink,Linksys.
• Routing static route
• VLANs, STP, RSTP.
• VoIP – Elastix /grand stream,polycom ip phones.
• Securing VLANs, switch access
Pola samy (+20) 1270844489 pola.samy@yahoo.com

3. • Wireshark, solarwinds, cyber gauge
• VMware,GN3
• Cacti monitoring bandwidth server
• Microsoft Office 95 / 2000 / XP / 2003 / 2007/2010/2013
• Microsoft Visio
• Linux – Ubuntu 14.04
• Active Directory, Group Policy
• Forefront / Symantec
• ASA (self-study)
• Redmine ticketing system
• Fiber optic cables, copper cables
• Updating switches software,backup
» Education
Academic certifications:
• BSc of Science, Faculty of Engineering COMMUNICATION &
ELECTRONICS Dept.
MANSOURA UNIVERSITY -MANSOURA, EGYPT
Certifications:
Prepare for CCNA security(210-260) Cisco 2016-2017
Server Virtualization with Windows
Server Hyper-V and System Center
Specialist
Microsoft 23/4/2013
(CCNP) CSCO11543921 Cisco 12/2014
MCSA 2003 Microsoft 30/1/2014
Training:
• First Line Management Staff, 2015 - 2016
ORASCOM TRAINING & TECHNOLOGY, MANSOURA, EGYPT
Communication skills, time management, problem solving, team building, Essential
of Management and presentation skills.
• PMP, 2015 - 2016
Communication & Information Technology Center, Mansoura University,
Egypt
Project management planning
• ITIL Foundation 2016
Pola samy (+20) 1270844489 pola.samy@yahoo.com

4. Communication & Information Technology Center, Mansoura University, Egypt
» Personal Information
Born 1986 (30 years old), Married.
Pola samy (+20) 1270844489 pola.samy@yahoo.com