2. Language in the workplace “It is often said that, in communication, we get the response we deserve” (Herrmann, C Your Degree in Recognition Skills) Be mindful of the words you use. Try to encourage instead of apologizing Ex. “I’m really sorry that I have to drop this on you” could be better said as “Hey, you’re just the person who can help me! I need this urgent job to be done today, and I was thinking you’d be the best person to get it out accurately and on time” (Herrmann, C Your Degree in Recognition Skills)
3. Enthusiasm Try not to sound sarcastic when using enthusiasm. Enthusiasm usually leads to greater enthusiasm around the work place. Leads to higher quality work performances.
4. Use Proper Praise Try to avoid generic praise such as “You did a great job”. Take the time to thank your coworkers properly and let them know how much you appreciate what they have done.
5. Verbal Diarrhea Is the term for your statements being derogatory in nature and not being able to control your ability to speak. Maintain your ability to listen and understand your coworkers as you move into management positions. Think about what you are going to say, try to phrase it in a constructive manner.
6. Citations Herrmann, C. (n.d.). Your Degree in Recognition Skills- Chris Herrmann. Business Performance. Retrieved September 8, 2010, from http://www.businessperform.com/articles/workplace-communication/recognition_skills.html
