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MARKETING
                                         DAY   RESEARCH


         Cultural Marketing
              Research
                       Top 10
          …with apologies to Dave

Tom Kaiden, Chief Operating Officer
Greater Philadelphia Cultural Alliance
tomk@philaculture.org
215-557-7811 x17
MARKETING
                            DAY                   RESEARCH

“Top Ten” Favorite Cultural Marketing Research Reports

  10. Theoretical: Wallace’s ”RAND Model” of Audience Participation
  9.
  8.
  7.
  6.
  5. :
  4.
  3.
  2.
  1.
MARKETING
                         DAY               RESEARCH
#10 Building Arts Participation: Wallace’s RAND Model




http://www.wallacefoundation.org/KnowledgeCenter/KnowledgeTop
ics/ArtsParticipation/NewFramework.htm?byrb=1
MARKETING
                            DAY                   RESEARCH

“Top Ten” Favorite Cultural Marketing Research Reports

  10. Theoretical: Wallace’s ”RAND Model” of Audience Participation
  9. Demographic: U.S. Census Bureau
  8.
  7.
  6.
  5.
  4.
  3.
  2.
  1.
MARKETING
                                                       DAY                                       RESEARCH
                                   #9 U.S. Census Bureau
                               Pennsylvania Population Pyramids
                    2000                                                                         2010
                                                             85+
                                                            80 - 84           Male                              Female
        Male                            Female              75 - 79
                                                            70 - 74
                                                            65 - 69
                                                            60 - 64
                                                            55 - 59
                                                            50 - 54
                                                            45 - 49
                                                            40 - 44
                                                            35 - 39
                                                            30 - 34
                                                            25 - 29
                                                            20 - 24
                                                            15 - 19
                                                            10 - 14
                                                             5-9
                                                             0-4

5   4      3    2   1      0   1    2      3     4      5             5   4          3   2   1    0     1   2    3       4   5


                                               10-Year Changes:
                                                     Average +2.5%
                                                        5-17 -9%
                                                       18-24 +9%
                                                       25-44 -9%
                                                      50-54 +21%
                                                      55-59 +39%
                                                      60-64 +43%

               http://www.census.gov/population/www/projections/statepyramid.html
MARKETING
                            DAY                   RESEARCH

“Top Ten” Favorite Cultural Marketing Research Reports

  10. Theoretical: Wallace’s ”RAND Model” of Audience Participation
  9. Demographic: U.S. Census Bureau
  8. Mass Market: B.L.S. Consumer Expenditure Survey
  7.
  6.
  5.
  4.
  3.
  2.
  1.
MARKETING
               DAY                      RESEARCH
 #8 Bureau of Labor Statistics
Consumer Expenditure Survey
               Philadelphia Region
  Spending on Entertainment: Fees & Admissions
       Persons of Hispanic or Latino Origin




   http://www.bls.gov/cex/home.htm#data
MARKETING
                            DAY                   RESEARCH

“Top Ten” Favorite Cultural Marketing Research Reports

  10. Theoretical: Wallace’s ”RAND Model” of Audience Participation
  9. Demographic: U.S. Census Bureau
  8. Mass Market: B.L.S. Consumer Expenditure Survey
  7. Temporal: American Time Use Study
  6.
  5.
  4.
  3.
  2.
  1.
MARKETING
        DAY            RESEARCH
#7 American Time Use Study




                     http://www.bls.gov/tus/
MARKETING
                            DAY                   RESEARCH

“Top Ten” Favorite Cultural Marketing Research Reports

  10. Theoretical: Wallace’s ”RAND Model” of Audience Participation
  9. Demographic: U.S. Census Bureau
  8. Mass Market: B.L.S. Consumer Expenditure Survey
  7. Temporal: American Time Use Study
  6. Attitudinal: Making Culture Count
  5.
  4.
  3.
  2.
  1.
MARKETING
                                    DAY                RESEARCH
#6 Making Culture Count 3.0—LaPlaca Cohen

           When Do You Typically Decide to Enjoy Performing Arts?




        The same day as the event
                  1 2%




                                                               Well in advance
                                                                     48%




  A few days in advance
          40%




                                                 http://www.laplacacohen.com/
MARKETING
                                                          DAY                          RESEARCH
              #6 Making Culture Count 3.0—LaPlaca Cohen

             Why Do You Participate in the Arts?
                                         Entertainment/enjoyment


                       Support a friend or family member involved


                          Escape everyday stress and rejuvenate


                Experience the high quality of the performance/art


      Interest in learning something about another time or culture

   Support organizations or events that are important to me and/or
                           my community

               Desire to learn about or celebrate cultural heritage


               Be quot;in the knowquot; about the latest trends and tastes

                                                                      0%   10%   20%   30%   40%   50%   60%   70%

http://www.laplacacohen.com/
MARKETING
                            DAY                   RESEARCH

“Top Ten” Favorite Cultural Marketing Research Reports

  10. Theoretical: Wallace’s ”RAND Model” of Audience Participation
  9. Demographic: U.S. Census Bureau
  8. Mass Market: B.L.S. Consumer Expenditure Survey
  7. Temporal: American Time Use Study
  6. Attitudinal: Making Culture Count
  5. Developmental: Alan Brown’s Values Study
  4.
  3.
  2.
  1.
MARKETING
                                  DAY                    RESEARCH
                 #5 Alan Brown’s Values Study

1. Inventive Arts Participation engages the mind, body and spirit in an act of
artistic creation that is unique and idiosyncratic, regardless of skill level.
2. Interpretive Arts Participation is a creative act of self-expression that brings
alive and adds value to pre-existing works of art, either individually or
collaboratively.
3. Curatorial Arts Participation is the creative act of purposefully selecting,
organizing and collecting art to the satisfaction of one’s own artistic
sensibility.
 4. Observational Arts Participation encompasses arts experiences that an
 individual selects or consents to, motivated by some expectation of value.
5. Ambient Arts Participation involves experiencing art, consciously or
subconsciously, that is not purposefully selected – art that “happens to you.”

     http://www.ggfmsp.org/research/CT_Values_Study_Report.pdf
MARKETING
                            DAY                   RESEARCH

“Top Ten” Favorite Cultural Marketing Research Reports

  10. Theoretical: Wallace’s ”RAND Model” of Audience Participation
  9. Demographic: U.S. Census Bureau
  8. Mass Market: B.L.S. Consumer Expenditure Survey
  7. Temporal: American Time Use Study
  6. Attitudinal: Making Culture Count
  5. Developmental: Alan Brown’s Values Study
  4. Geographic: Philadelphia Cultural List Co-Op/Mapping
  3.
  2.
  1.
MARKETING
                  DAY                RESEARCH
# 4 Philadelphia Cultural List Co-Op/Mapping




                      http://www.philaculture.org/advo/mapping.htm
MARKETING
                            DAY                   RESEARCH

“Top Ten” Favorite Cultural Marketing Research Reports

  10. Theoretical: Wallace’s ”RAND Model” of Audience Participation
  9. Demographic: U.S. Census Bureau
  8. Mass Market: B.L.S. Consumer Expenditure Survey
  7. Temporal: American Time Use Study
  6. Attitudinal: Making Culture Count
  5. Developmental: Alan Brown’s Values Study
  4. Geographic: Philadelphia Cultural List Co-Op/Mapping
  3. Organizational: PACDP/Portfolio
  2.
  1.
MARKETING
                                      DAY                     RESEARCH
                                                              MARKETING
                         #3 Portfolio/PACDP
                                                              RESEARCH
                                                  Other
                           Corporations              10%
                                      2%
                   Local Government 2%
                    State Government
                                        5%
              Federal Government 1%


Contributed                                                                     Earned
                                                                      50%
                       Foundation     14%




                                                  16%
                                    Individuals

                                                   http://www.philaculture.org/portfolio/
MARKETING
                        DAY           RESEARCH
                        #3 Portfolio/PACDP




http://www.pacdp.org/
MARKETING
                            DAY                   RESEARCH

“Top Ten” Favorite Cultural Marketing Research Reports

  10. Theoretical: Wallace’s ”RAND Model” of Audience Participation
  9. Demographic: U.S. Census Bureau
  8. Mass Market: B.L.S. Consumer Expenditure Survey
  7. Temporal: American Time Use Study
  6. Attitudinal: Making Culture Count
  5. Developmental: Alan Brown’s Values Study
  4. Geographic: Philadelphia Cultural List Co-Op/Mapping
  3. Organizational: PACDP/Portfolio
  2. Primary: Zoomerang
  1.
MARKETING
                          DAY               RESEARCH
          #2 Primary Research--Zoomerang




Internet provides
an opportunity to
ask stakeholders
their opinions in a
cost-effective
manner. Cost:
$350/year for non-
profits.

                http://info.zoomerang.com/solutions/nonprofits.htm
MARKETING
                              DAY                                   RESEARCH

                        Most Popular Member Benefit



                                    54%

                                          59%                                        n=238
                                                                            Arts & Culture Advocate
                                            62%
                                                                            Newsletter
                                                                            Philadelphia Cultural List
                                                66%                         Cooperative
                                                                            Advocacy (State Government)
                                                   69%                      Advocacy (Local Government)

                                                                            Cultural Resource Directory
                                                   69%
                                                                            (printed copy)
                                                                            Job Bank
                                                   69%
                                                                            Market Research
                                                    70%
                                                                            Cultural Resource Directory
                                                                            (your listing)
                                                        72%                 FunSavers E-Mail Listings

                                                                            PhillyFunGuide.com Events
                                                                81%
                                                                            Calendar


0%   10%   20%   30%   40%    50%     60%         70%         80%     90%
MARKETING
                              DAY                     RESEARCH

“Top Ten” Favorite Cultural Marketing Research Reports

  10. Theoretical: Wallace’s ”RAND Model” of Audience Participation
  9. Demographic: U.S. Census Bureau
  8. Mass Market: B.L.S. Consumer Expenditure Survey
  7. Temporal: American Time Use Study
  6. Attitudinal: Making Culture Count
  5. Developmental: Alan Brown’s Values Study
  4. Geographic: Philadelphia Cultural List Co-Op/Mapping
  3. Organizational: PACDP/Portfolio
  2. Primary: Zoomerang
  1. Implicational: Leisure in America, National Arts Strategies
MARKETING
              DAY                    RESEARCH
     #1 Leisure in America
May 10-11, 2007, Getty Center, Los Angeles
MARKETING
                             DAY                    RESEARCH
                    #1 Leisure in America
               May 10-11, 2007, Getty Center, Los Angeles


The price of culture
In 2006, the average price of a New York hotel room: $241
A two-day pass to Disneyworld, for a family of four: $529
A twelve day camel safari in Kenya, for a family of four: $31,400
Ticket cost for a family of four to the following events:
Football game $247
Basketball game $184
Hockey game $165
Theme park $137
Baseball game $90
Movie theater $26
Annual entertainment budget for average U.S. household in 1999: $1,891
Annual entertainment budget in 2005: $2,388
Percentage increase in real dollars: 8.5 percent.
MARKETING
                                DAY                    RESEARCH
                       #1 Leisure in America
                  May 10-11, 2007, Getty Center, Los Angeles


Driving alone, with sufficient legroom
and seating for six
The percentage of U.S. commuters using
private vehicles in 1960: 64
The percentage of U.S. commuters using
private vehicles in 2005: 88
The percentage of these commuters
driving alone: 90

                                The isolated American, with 360 friends
                                Percentage of U.S. teens with more than 25
                                “buddies” in their instant messaging
                                contacts list: 65
                                That percentage with more 100 “buddies”: 25
MARKETING
                                     DAY                    RESEARCH
                            #1 Leisure in America
                       May 10-11, 2007, Getty Center, Los Angeles



           What’s my motivation?
           Percentage of whites selecting “celebrate my cultural
           heritage” as a reason for attending cultural events in the
           prior twelve months: 15
           Percentage of African Americans who claimed this
           motivation: 50
           Percentage of Hispanics who claimed this motivation: 43



http://www.getty.edu/leadership/compleat_leader/downloads/leisure_in_america.pdf
MARKETING
                              DAY                     RESEARCH

“Top Ten” Favorite Cultural Marketing Research Reports

  10. Theoretical: Wallace’s ”RAND Model” of Audience Participation
  9. Demographic: U.S. Census Bureau
  8. Mass Market: B.L.S. Consumer Expenditure Survey
  7. Temporal: American Time Use Study
  6. Attitudinal: Making Culture Count
  5. Developmental: Alan Brown’s Values Study
  4. Geographic: Philadelphia Cultural List Co-Op/Mapping
  3. Organizational: PACDP/Portfolio
  2. Primary: Zoomerang
  1. Implicational: Leisure in America, National Arts Strategies
MARKETING
                      DAY               RESEARCH

            PUTTING IT TO WORK

Primary Research                  Secondary Research


                    Implications


                      Intuition


                   Implementation
MARKETING
DAY   RESEARCH
MARKETING
                            DAY                  RESEARCH




The Greater Philadelphia Cultural Alliance’s Campaign for Culture, an
umbrella marketing initiative, is funded by The Pew Charitable Trusts.

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Alliance Day 2007: Marketing Research: The Big Picture

  • 1. MARKETING DAY RESEARCH Cultural Marketing Research Top 10 …with apologies to Dave Tom Kaiden, Chief Operating Officer Greater Philadelphia Cultural Alliance tomk@philaculture.org 215-557-7811 x17
  • 2. MARKETING DAY RESEARCH “Top Ten” Favorite Cultural Marketing Research Reports 10. Theoretical: Wallace’s ”RAND Model” of Audience Participation 9. 8. 7. 6. 5. : 4. 3. 2. 1.
  • 3. MARKETING DAY RESEARCH #10 Building Arts Participation: Wallace’s RAND Model http://www.wallacefoundation.org/KnowledgeCenter/KnowledgeTop ics/ArtsParticipation/NewFramework.htm?byrb=1
  • 4. MARKETING DAY RESEARCH “Top Ten” Favorite Cultural Marketing Research Reports 10. Theoretical: Wallace’s ”RAND Model” of Audience Participation 9. Demographic: U.S. Census Bureau 8. 7. 6. 5. 4. 3. 2. 1.
  • 5. MARKETING DAY RESEARCH #9 U.S. Census Bureau Pennsylvania Population Pyramids 2000 2010 85+ 80 - 84 Male Female Male Female 75 - 79 70 - 74 65 - 69 60 - 64 55 - 59 50 - 54 45 - 49 40 - 44 35 - 39 30 - 34 25 - 29 20 - 24 15 - 19 10 - 14 5-9 0-4 5 4 3 2 1 0 1 2 3 4 5 5 4 3 2 1 0 1 2 3 4 5 10-Year Changes: Average +2.5% 5-17 -9% 18-24 +9% 25-44 -9% 50-54 +21% 55-59 +39% 60-64 +43% http://www.census.gov/population/www/projections/statepyramid.html
  • 6. MARKETING DAY RESEARCH “Top Ten” Favorite Cultural Marketing Research Reports 10. Theoretical: Wallace’s ”RAND Model” of Audience Participation 9. Demographic: U.S. Census Bureau 8. Mass Market: B.L.S. Consumer Expenditure Survey 7. 6. 5. 4. 3. 2. 1.
  • 7. MARKETING DAY RESEARCH #8 Bureau of Labor Statistics Consumer Expenditure Survey Philadelphia Region Spending on Entertainment: Fees & Admissions Persons of Hispanic or Latino Origin http://www.bls.gov/cex/home.htm#data
  • 8. MARKETING DAY RESEARCH “Top Ten” Favorite Cultural Marketing Research Reports 10. Theoretical: Wallace’s ”RAND Model” of Audience Participation 9. Demographic: U.S. Census Bureau 8. Mass Market: B.L.S. Consumer Expenditure Survey 7. Temporal: American Time Use Study 6. 5. 4. 3. 2. 1.
  • 9. MARKETING DAY RESEARCH #7 American Time Use Study http://www.bls.gov/tus/
  • 10. MARKETING DAY RESEARCH “Top Ten” Favorite Cultural Marketing Research Reports 10. Theoretical: Wallace’s ”RAND Model” of Audience Participation 9. Demographic: U.S. Census Bureau 8. Mass Market: B.L.S. Consumer Expenditure Survey 7. Temporal: American Time Use Study 6. Attitudinal: Making Culture Count 5. 4. 3. 2. 1.
  • 11. MARKETING DAY RESEARCH #6 Making Culture Count 3.0—LaPlaca Cohen When Do You Typically Decide to Enjoy Performing Arts? The same day as the event 1 2% Well in advance 48% A few days in advance 40% http://www.laplacacohen.com/
  • 12. MARKETING DAY RESEARCH #6 Making Culture Count 3.0—LaPlaca Cohen Why Do You Participate in the Arts? Entertainment/enjoyment Support a friend or family member involved Escape everyday stress and rejuvenate Experience the high quality of the performance/art Interest in learning something about another time or culture Support organizations or events that are important to me and/or my community Desire to learn about or celebrate cultural heritage Be quot;in the knowquot; about the latest trends and tastes 0% 10% 20% 30% 40% 50% 60% 70% http://www.laplacacohen.com/
  • 13. MARKETING DAY RESEARCH “Top Ten” Favorite Cultural Marketing Research Reports 10. Theoretical: Wallace’s ”RAND Model” of Audience Participation 9. Demographic: U.S. Census Bureau 8. Mass Market: B.L.S. Consumer Expenditure Survey 7. Temporal: American Time Use Study 6. Attitudinal: Making Culture Count 5. Developmental: Alan Brown’s Values Study 4. 3. 2. 1.
  • 14. MARKETING DAY RESEARCH #5 Alan Brown’s Values Study 1. Inventive Arts Participation engages the mind, body and spirit in an act of artistic creation that is unique and idiosyncratic, regardless of skill level. 2. Interpretive Arts Participation is a creative act of self-expression that brings alive and adds value to pre-existing works of art, either individually or collaboratively. 3. Curatorial Arts Participation is the creative act of purposefully selecting, organizing and collecting art to the satisfaction of one’s own artistic sensibility. 4. Observational Arts Participation encompasses arts experiences that an individual selects or consents to, motivated by some expectation of value. 5. Ambient Arts Participation involves experiencing art, consciously or subconsciously, that is not purposefully selected – art that “happens to you.” http://www.ggfmsp.org/research/CT_Values_Study_Report.pdf
  • 15. MARKETING DAY RESEARCH “Top Ten” Favorite Cultural Marketing Research Reports 10. Theoretical: Wallace’s ”RAND Model” of Audience Participation 9. Demographic: U.S. Census Bureau 8. Mass Market: B.L.S. Consumer Expenditure Survey 7. Temporal: American Time Use Study 6. Attitudinal: Making Culture Count 5. Developmental: Alan Brown’s Values Study 4. Geographic: Philadelphia Cultural List Co-Op/Mapping 3. 2. 1.
  • 16. MARKETING DAY RESEARCH # 4 Philadelphia Cultural List Co-Op/Mapping http://www.philaculture.org/advo/mapping.htm
  • 17. MARKETING DAY RESEARCH “Top Ten” Favorite Cultural Marketing Research Reports 10. Theoretical: Wallace’s ”RAND Model” of Audience Participation 9. Demographic: U.S. Census Bureau 8. Mass Market: B.L.S. Consumer Expenditure Survey 7. Temporal: American Time Use Study 6. Attitudinal: Making Culture Count 5. Developmental: Alan Brown’s Values Study 4. Geographic: Philadelphia Cultural List Co-Op/Mapping 3. Organizational: PACDP/Portfolio 2. 1.
  • 18. MARKETING DAY RESEARCH MARKETING #3 Portfolio/PACDP RESEARCH Other Corporations 10% 2% Local Government 2% State Government 5% Federal Government 1% Contributed Earned 50% Foundation 14% 16% Individuals http://www.philaculture.org/portfolio/
  • 19. MARKETING DAY RESEARCH #3 Portfolio/PACDP http://www.pacdp.org/
  • 20. MARKETING DAY RESEARCH “Top Ten” Favorite Cultural Marketing Research Reports 10. Theoretical: Wallace’s ”RAND Model” of Audience Participation 9. Demographic: U.S. Census Bureau 8. Mass Market: B.L.S. Consumer Expenditure Survey 7. Temporal: American Time Use Study 6. Attitudinal: Making Culture Count 5. Developmental: Alan Brown’s Values Study 4. Geographic: Philadelphia Cultural List Co-Op/Mapping 3. Organizational: PACDP/Portfolio 2. Primary: Zoomerang 1.
  • 21. MARKETING DAY RESEARCH #2 Primary Research--Zoomerang Internet provides an opportunity to ask stakeholders their opinions in a cost-effective manner. Cost: $350/year for non- profits. http://info.zoomerang.com/solutions/nonprofits.htm
  • 22. MARKETING DAY RESEARCH Most Popular Member Benefit 54% 59% n=238 Arts & Culture Advocate 62% Newsletter Philadelphia Cultural List 66% Cooperative Advocacy (State Government) 69% Advocacy (Local Government) Cultural Resource Directory 69% (printed copy) Job Bank 69% Market Research 70% Cultural Resource Directory (your listing) 72% FunSavers E-Mail Listings PhillyFunGuide.com Events 81% Calendar 0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
  • 23. MARKETING DAY RESEARCH “Top Ten” Favorite Cultural Marketing Research Reports 10. Theoretical: Wallace’s ”RAND Model” of Audience Participation 9. Demographic: U.S. Census Bureau 8. Mass Market: B.L.S. Consumer Expenditure Survey 7. Temporal: American Time Use Study 6. Attitudinal: Making Culture Count 5. Developmental: Alan Brown’s Values Study 4. Geographic: Philadelphia Cultural List Co-Op/Mapping 3. Organizational: PACDP/Portfolio 2. Primary: Zoomerang 1. Implicational: Leisure in America, National Arts Strategies
  • 24. MARKETING DAY RESEARCH #1 Leisure in America May 10-11, 2007, Getty Center, Los Angeles
  • 25. MARKETING DAY RESEARCH #1 Leisure in America May 10-11, 2007, Getty Center, Los Angeles The price of culture In 2006, the average price of a New York hotel room: $241 A two-day pass to Disneyworld, for a family of four: $529 A twelve day camel safari in Kenya, for a family of four: $31,400 Ticket cost for a family of four to the following events: Football game $247 Basketball game $184 Hockey game $165 Theme park $137 Baseball game $90 Movie theater $26 Annual entertainment budget for average U.S. household in 1999: $1,891 Annual entertainment budget in 2005: $2,388 Percentage increase in real dollars: 8.5 percent.
  • 26. MARKETING DAY RESEARCH #1 Leisure in America May 10-11, 2007, Getty Center, Los Angeles Driving alone, with sufficient legroom and seating for six The percentage of U.S. commuters using private vehicles in 1960: 64 The percentage of U.S. commuters using private vehicles in 2005: 88 The percentage of these commuters driving alone: 90 The isolated American, with 360 friends Percentage of U.S. teens with more than 25 “buddies” in their instant messaging contacts list: 65 That percentage with more 100 “buddies”: 25
  • 27. MARKETING DAY RESEARCH #1 Leisure in America May 10-11, 2007, Getty Center, Los Angeles What’s my motivation? Percentage of whites selecting “celebrate my cultural heritage” as a reason for attending cultural events in the prior twelve months: 15 Percentage of African Americans who claimed this motivation: 50 Percentage of Hispanics who claimed this motivation: 43 http://www.getty.edu/leadership/compleat_leader/downloads/leisure_in_america.pdf
  • 28. MARKETING DAY RESEARCH “Top Ten” Favorite Cultural Marketing Research Reports 10. Theoretical: Wallace’s ”RAND Model” of Audience Participation 9. Demographic: U.S. Census Bureau 8. Mass Market: B.L.S. Consumer Expenditure Survey 7. Temporal: American Time Use Study 6. Attitudinal: Making Culture Count 5. Developmental: Alan Brown’s Values Study 4. Geographic: Philadelphia Cultural List Co-Op/Mapping 3. Organizational: PACDP/Portfolio 2. Primary: Zoomerang 1. Implicational: Leisure in America, National Arts Strategies
  • 29. MARKETING DAY RESEARCH PUTTING IT TO WORK Primary Research Secondary Research Implications Intuition Implementation
  • 30. MARKETING DAY RESEARCH
  • 31. MARKETING DAY RESEARCH The Greater Philadelphia Cultural Alliance’s Campaign for Culture, an umbrella marketing initiative, is funded by The Pew Charitable Trusts.