Learn how your business could benefit from working with Blytheco and NetSuite, the end-to-end Cloud ERP/CRM solution.

1. Blytheco NetSuite Overview
y
Derek Kottke, Regional Sales Manager
Kottke
dkottke@blytheco.com
Rick Cobb, NetSuite Solution Consultant
rcobb@blytheco.com
www.blytheco.com

2. Objective and Agenda
Objective: Provide an overview of the NetSuite solution
Agenda
Blytheco Overview
NetSuite Overview
N tS it O i
Next Steps
www.blytheco.com

3. Blytheco Overview
Blytheco i committed to helping businesses achieve their dreams and has been doing so for
Bl th is itt d t h l i b i hi th i d dh b d i f
over 30 years
Established in 1980
120 employees, with offices in 9 states and staff in 16
Successfully implemented software for over 5,000 customers
Top award-winning business partner
Strong distribution manufacturing retail CRM and ecommerce knowledge
distribution, manufacturing, retail,
www.blytheco.com

4. Blytheco Overview
We enable our clients’ business goals by putting our expertise to work for them
Broad services and proven methodologies
Architectural design for your business solution
Project management
Implementation & integration services
Custom software development
Integrated systems for every part of your company
Solution training: onsite and web-based
Certified support team providing 12 hour coverage
Ongoing process optimization support
www.blytheco.com

5. Why the cloud?
The technical infrastructure of the Internet cloud allows:
Focus on Your Business, Not Your Solution Infrastucture
Free up technical concerns and costs – no need to purchase and maintain
servers firewalls, hardware and software
servers, firewalls
Eliminate worry about security, data backups, disaster recovery, redundant
Internet/power by turning to trusted providers with true focus and investment
Anytime, anywhere access
Storing digital data in the cloud, enabling access free from firewalls, terminal
services or installation of local machine software
Access on multiple devices (desktops, tablets, smart phones)
Up-to-date software
p
Always on the most current version of software
Enhancements/customizations/configurations roll forward seamlessly
Easily scales as you grow
Bandwidth, performance, memory,
Bandwidth performance memory storage easily expands with your business -- automatically
Pay only for what you need, when you need it
Quickly add users, modules, facilities
www.blytheco.com

6. The Typical Way Systems Evolve
www.blytheco.com

7. One Unified System for Running Your Business
Customers
CEO CFO
PSA
ECOMMERCE SINGLE DATA CRM
CRM+
SOURCE
Shipping
Manager ERP Sales Rep/
Manager
Ecommerce Support
Manager Manager
Vendors Partners
www.blytheco.com

8. A unified system: Lead-to-Cash / Sales Process
www.blytheco.com

9. NetSuite Architecture & Security
y
• NetSuite Cloud Data Center
• Dedicated Service
• Compliance –
• ISAE3402/SSAE16 SOC1 Type II report
• PCI DSS
• SC Considerations
• Resources
• Q&A
• N t St
Next Steps
www.blytheco.com

10. NetSuite Cloud Data Center
www.blytheco.com

11. NetSuite Cloud Data Center
• 99.5% uptime SLC commitment
• 99 98% 12 months trailing uptime
99.98%
• Serve 4BN+ customer requests per month
• 2.2M+ unique logins per quarter
• Supports 12,000+ customers
• Just 20 minutes maintenance per week
• 2 automated upgrades per year
• 2 data centers
• 1 code base
www.blytheco.com

12. NetSuite Redundant Data
Centers
C t
www.blytheco.com

13. Data Center – Disaster Recovery
y
• NetSuite operates two geographically separated data centers: a
primary in California and a secondary in Massachusetts.
Massachusetts
• The secondary DC provides data mirroring, disaster recovery and
failover capabilities should the primary DC become non-operational.
• Disaster Recovery: Data in the primary is replicated and
synchronized in the secondary. In the event that the primary fails, all
p y
operations fail over to the secondary.
www.blytheco.com

14. Data Center - Availability
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• Redundant Internet Connection - Both DCs have three 1 GBps pipes designed
so any two connections can simultaneously fail without impacting user
experience
experience.
• Backup Power System - Each UPS is designed to carry full load for 15 min.
Generators provide backup power in less than 10 sec and can support the entire
facility at maximum load.
• HVAC Systems - To maintain air flow and proper heat dissipation an N+1
redundant system of HVAC units is used. Cold water tanks keep AC units
functioning when transitioning to generator power.
• Fire Suppression - Fire suppression methods and systems utilize state of the art
state-of-the-art
“sniffer” systems, augmented by heat detection and dry-pipe sprinkler systems.
• Seismic Engineering - Seismic isolation equipment is used to cushion facilities
against movement. Earthquake bracing is installed on all racks which are
g q g
anchored to the concrete below.
www.blytheco.com

15. Data Center is Enterprise Class
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• Data Management
• Redundancy
• Disaster Recovery
• Scalability
• Application Security
• Encryption
• A li ti
Application-only A
l Access
• Role-Level Access and Idle Disconnect
• IP Address Restrictions
• Robust Password Policies
www.blytheco.com

16. Data Center is Enterprise Class
p
• Operational Security
• Continuous Monitoring
• Separation of Duties
• Physical Access
• Guarded Premises
• Data Center Performance Audits
• Security Certifications
www.blytheco.com

17. Dedicated Service
www.blytheco.com

18. Data Center – Dedicated Service
What you get with dedicated service:
1. Flexible upg ade date for major releases
e b e upgrade o ajo e eases
• Customer can pick within a date range.
2. Performance improvements for primetime imports (6am – 6pm PST)
• No sleep units. On standard service the number of imports allowed is
limited during primetime.
• Tier service does not guarantee any other performance improvements.
NetSuite does not have and does not offer a performance SLA.
3.
3 Up to 2 SuiteCloud Plus users
• Each SuiteCloud Plus user can run 10 web service threads. (5 scheduled
script queue)
• Shared Servers, limit of 1 license per account.
www.blytheco.com

19. Data Center – Dedicated Service
NetSuite sells a Service, not hardware.
Service Customer Database Physical Notes
Ti
Tier A t
Accounts I t
Instances H d
Hardware
Shared 200+ 1 1 Sleep Units
Tier 3 3 3 1 No Sleep Units
Tier 2 1 1 1 No Sleep Units
T2 + more powerful hardware
Tier 1 1 1 1 Attached backup/replication host
“Tier 0”
Tier 0 1 1 1 Custom Solution
www.blytheco.com

20. Certification and Compliance
www.blytheco.com

21. ISAE3402/SSAE16 SOC1 Type II Audit Report
• NetSuite provides a ISAE3402/SSAE16 SOC1 Type II report to its
customers prepared and audited by a Big Four audit firm.
• Our ISAE3402/SSAE16 SOC1 Type II audit documents that we have
b
been th
through an i d th audit of our control environment.
h in-depth dit f t l i t
• Includes controls over data and network security, backup and
restoration procedures, system availability and application
development.
d l t
SSAE 16 is an enhancement to the current standard for Reporting on
Controls at a Service Organization, the SAS70. The changes made to
g , g
the standard will bring your company, and the rest of the companies
in the US, up to date with new international service organization
reporting standards, the ISAE 3402
standards 3402.
www.blytheco.com

22. SAS 70 Type II Audit Report
www.blytheco.com

23. Payment Card Industry Data
Security Standards (PCI DSS)
S it St d d
• NetSuite complies with the Payment Card Industry's (PCI) Data
Security Standards adding stronger security parameters to assist
Standards,
our customers in protecting credit card numbers.
• Credit Card Numbers (and SSN’s) are encrypted at the database
level
The PCI DSS is a multifaceted security standard that includes requirements
for security management, policies, procedures, network architecture,
y g ,p ,p , ,
software design and other critical protective measures. This
comprehensive standard is intended to help organizations proactively
protect customer account data.
www.blytheco.com

24. Payment Card Industry Data
Security Standards (PCI DSS)
S it St d d
Visa’s Global Registry of Service Providers – PCI DSS Validated Entities
http://usa.visa.com/download/merchants/cisp list of pcidss compliant service
http://usa.visa.com/download/merchants/cisp-list-of-pcidss-compliant-service-
providers.pdf
www.blytheco.com

25. Next Steps
•Watch our product demo videos
•http://www.blytheco.com/netsuite/flash_demo.asp
•More NetSuite information
• http://www.blytheco.com/netsuite/
•Other Blytheco Slide Shows/Presentations
• htt //
http://www.slideshare.net/blytheco
lid h t/bl th
•Derek Kottke, Regional Sales •Rick Cobb, NetSuite Solution
g
Manager Consultant
•dkottke@blytheco.com •rcobb@blytheco.com
www.blytheco.com

26. THANK YOU
www.blytheco.com